Pre-Release Date: March 22, 2021 | Release Date: April 9 & April 16, 2021


The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.

Last Updated: April 9, 2021

Admin

Description Issue No.
Vault incorrectly displays a “success” status and message on the Rendition Status page when attempting to render a password protected file.   DEV-367684
When configuring integration field rules, users receive a server error when configuring a type__v, subtype__v, or classification__v on a field rule for a document.   DEV-370973
Configuration Migration packages generated by Vault Compare sometimes order steps in a way that causes deployment to fail.   DEV-371080
While rendering a video, Vault displays a “Queue” status and does not display a rendering time on the Rendition Status page.   DEV-376390
After exporting the Rendition Status page to a .CSV file, the file does not contain a log item for the export process.   DEV-376942
In some cases, Vault displays an incorrect error message on the Rendition Status page.   DEV-376955
“Rendering Time” and “Queue Time” values on the Rendition Status page are missing after the document is approved.   DEV-376962
Vault does not display “token not found” errors for documents on the Rendition Status page.   DEV-383276
Users who do not have Read permission on the Users and Groups objects are unable to open the Vault Loader Extract page.   DEV-384172
When extracting data with Vault Loader, users are able to see and select fields on objects for which they do not have read permission. Vault does not include data for these fields in the resulting extract.   DEV-384685
Users experience an error and the load fails when using Vault Loader to upsert object records containing blank values for object reference fields.   DEV-385701
In rare cases, certain components are missing from exported VPKs even after refreshing the component directory.   DEV-387978
When a lifecycle state contains the same user action more than once, the state’s Atomic Security page may not load properly.   DEV-390756

Clinical Operations

Description Issue No.
In some cases, TMF Transfer fails when transferring large quantities of documents, but Vault does not create Clinical Network Issues.   DEV-360975
Under certain circumstances, Admins experience a “Server having problems” error on the Dynamic Binder Viewer tab.   DEV-361081
Archived documents classified as custom document types are not displayed in the TMF Viewer.   DEV-369311
CTN Data Change Logs are created when Study Person records with CRA roles are created and the Include in CTN / 届出書記載 field is set to Yes.   DEV-379168
In some cases, the TMF Viewer includes documents that are classified as document types that an Admin has set as Display in TMF Viewer to No.   DEV-382374
Clinical User Tasks with blank Categories are not included in view when users click on the Not Applicable category from the Study Quality widget on the CRA Homepage.   DEV-384152
If the Start step for a review workflow on a Monitoring Event includes prompting the user for a Monitoring Event field, when a user attempts to start the workflow without completing all required responses and comments, Vault displays a time-out error instead of the expected error.   DEV-389792

Developer Features: API

Description Issue No.
The Job Status endpoint sometimes returns a status of “PROCESSING” for Vault File Manager jobs which have already completed successfully.   DEV-382575
Upserting object records through the API sometimes results in an METHOD_NOT_SUPPORTED error.   DEV-384881
When creating user_role__sys records in bulk through the API, if the first item in the request body fails for permission checking reasons, the rest of the request will also fail.   DEV-386399
When a user attempts to Create Multiple Document Versions through the API, in some scenarios the CSV response identifies an error but no error message appears in the response.   DEV-386690
API header responses include an unexpected “Set-Cookie” header.   DEV-390790

Developer Features: MDL

Description Issue No.
When creating reports through MDL, Vault does not prevent users from adding the same field to both the primary and secondary group, and the resulting reports generate a server error at runtime.   DEV-374038

Documents

Description Issue No.
Under certain circumstances, when users attempt to save a document with an unmet field dependency, Vault displays an alert instead of the expected error dialog.   DEV-362445
Attempts to render files fail with an “unsupported file type” error message when Vault is in Document Migration mode.   DEV-370685
In some cases, users are unable to select text in Microsoft PowerPoint™ renditions.   DEV-375156
When a user attempts to switch vaults or log in as a delegate user while an unclassified file upload is in progress, the browser displays a “Leave site?” warning. If the user then clicks Cancel, Vault displays a blank page instead of continuing the upload.   DEV-377117
After editing a Microsoft Excel™ worksheet and uploading the new version to Vault, users are unable to view the rendition or download the file.   DEV-381041
After editing and checking in a Microsoft Word™ template document, headers are missing from the source document and viewable rendition.   DEV-381262
In some cases, tokens in merge fields documents are resolved incorrectly and result in rendering errors.   DEV-383279
When a user attempts to edit the fields of an image file that has embedded metadata, Vault displays a “Server having problems” error.   DEV-384036
After an .RTF file fails to render, Vault displays an “unsupported file type” error message and does not allow the user to re-render.   DEV-384095
In some cases, when Vault auto-links an Adobe® Illustrator® file from an Adobe InDesign® package document, the icon and File Info section incorrectly indicate that the file is a PDF.   DEV-384580
Users are unable to upload a viewable rendition of password-protected PDF documents.   DEV-384582
When uploading a rendition, the Upload Rendition progress dialog is missing the header.   DEV-384621
When a user moves an annotation, the annotation becomes unselected and remains unselected when the user clicks it.   DEV-385362
Users are unable to upload a video file that is 3 GB or larger using the drag-and-drop action.   DEV-386820
In the Select Targets dialog, if a user unselects certain nested targets using the mini-browser, the list under the target document will render incorrectly.   DEV-389731
The Select Targets dialog incorrectly displays long document names that do not contain whitespace.   DEV-390312

Lifecycle & Workflow

Description Issue No.
Vault may not correctly send a notification to the user in the role configured in a Notification step of a multi-document workflow when this step occurs after a State Change step triggering the Set new major version entry action.   DEV-387906
When some lifecycles have duplicate names and identical states, Vault is unable to generate Atomic Security for user actions in those states.   DEV-391335
“Some User Actions in Atomic Security configurations defined with identical labels may not display tooltip text. “   DEV-391917

Localization

Description Issue No.
The Timezones list does not include an option for China Standard Time (Asia/Beijing).   DEV-389108

Objects

Description Issue No.
When a user attempts to perform an inline update of an object reference field that already contains a value and the object has over 100 records, only the first 100 records are available for selection.   DEV-356948
In some cases, Vault fails to populate values for object reference fields with dynamic reference constraints when the referenced field value is null.   DEV-361299
After changing an object’s Data Store to High Volume, removing a field’s uniqueness requirement may not affect its search indexing as expected.   DEV-373906
If an existing standard volume object is edited to become a high volume object, users experience a server error when viewing records for other objects containing fields which reference text fields on the high volume object.   DEV-381428
Users may require Read access on object fields in order to edit user profile fields that are configured as editable in the profile layout configuration.   DEV-384333
Vault may display duplicate error messages when attempting to delete an object with multiple layouts using Related Document filters.   DEV-384624
Under certain circumstances, after renaming a field while in Record Migration Mode, queries of the renamed field’s values may fail if performed in the same MDL action.   DEV-384906
Under certain circumstances, Vault fails to import multiple Adverse Event Report records that reference MedDRA dictionary records.   DEV-389002
If the first field a user edits on their user profile is a text field, long-text field, or rich-text field, the Save button does not become enabled until the edited field loses focus.   DEV-389037
When a user attempts to edit a controlled object reference field in bulk, it remains disabled even if the user edits all controlling fields.   DEV-389100

Performance & UI

Description Issue No.
In some cases, when attempting to access the page layout configuration for an object, Vault displays a “Server having problems” error.   DEV-359320
Under certain circumstances, binder exports take a long time to complete.   DEV-360887
Searching in the Document Number Format field in Document Type configuration may take longer than expected with non-English locale settings.   DEV-370443
In some cases, certain tabbed pages in Vault do not load in Internet Explorer 11.   DEV-372386
Vault may take longer than expected to start and cancel workflows for large numbers of users at the same time.   DEV-378290
When used in notification templates, Rich Text field values display as plaintext, including HTML tags. In 21R1.0, Rich Text fields will still display as plaintext, but without any HTML markup.   DEV-378613
In rare cases, Vault fails to load the Create menu when a user clicks the Create button from their Home tab.   DEV-382473
In some scenarios, Long Text fields do not display hovercards.   DEV-386598
Fonts and icons are larger in size on some Admin pages.   DEV-387099
On the user details page, section help icons (?) are mispositioned.   DEV-389231

Quality

Description Issue No.
Under certain circumstances, Update Training Assignments jobs become queued instead of scheduled.   DEV-360897
In vaults using the Audit Program Planning feature, Vault may not correctly populate the Quality Team for additional Audit records after the first created from a Proposed Audit record.   DEV-382251
In Vault Product Surveillance vaults, asynchronous jobs may take longer than expected.   DEV-382428
In certain cases, Admins encounter a server error when attempting to create a Quality Team.   DEV-384840
The self-registration page for classroom training may not correctly sort available classes by date.   DEV-385462
In vaults using Prerequisite Training, under certain circumstances, a Training Assignment may not appear as expected in the Add to Class Roster dialog.   DEV-385546
The “incomplete team” warning icon in a Quality Team section may be misaligned.   DEV-386185

QualityOne

Description Issue No.
When an Admin configures the Comment Setup tab as a sub-tab, the status is set to “Inactive” by default.   DEV-384378
Loading checklists may have slow performance when there are many sections and questions per section.   DEV-386381
When deleting a Training Assignment record, users receive an unclear error message.   DEV-384129
In some cases, users receive an unclear error message instead of the expected error message when creating a Comment record.   DEV-390304
Users are unable to complete a checklist review when navigating directly to the Audit Checklist Review page.   DEV-390772

Regulatory

Description Issue No.
In some cases, Vault doesn’t publish links correctly when the Planned Submission Date is set to a future date and the Published Output Location changes on the link’s source and target documents.   DEV-367505
In some cases, after publishing a grouped submission, Vault doesn’t include non-primary submissions in the “Where Used In Archive” section of the primary submission’s regional XML.   DEV-369260
Vault link annotations that were added to matched documents in quick succession do not appear in the published documents after continuous publishing runs.   DEV-371868
During continuous publishing, Vault does not publish links to published target documents correctly.   DEV-372269
Links are not published when continuous publishing is running at the same time as on-demand publishing.   DEV-373292
Vault does not publish a reference leaf when the letter case in the Published Output Location field doesn’t match the letter case of the document.   DEV-375076
In vaults with the “Automatic creation of Application Country records” setting enabled, Vault does not update the Country Decision Detail records related to the Application’s Regulatory Objective when the Application’s Lead Market changes.   DEV-375491
In the Content Plan Hierarchy Viewer, Vault does not scroll users back to their previous location in a content plan after users collapse a large hierarchy section when filters are applied.   DEV-375731
In the Content Plan Hierarchy Viewer, Vault does not scroll users back to their previous location in a content plan after users add new columns to the grid or resize columns.   DEV-375732
After importing a submission and the Dossier Status is Import Successful, Vault displays an orange icon in the Publishing Status field rather than a green icon.   DEV-376713
When a user updates a reference leaf so that the Published Output Location is within the current submission, continuous publishing does not create a placeholder for the reference leaf, and the submission metadata fields are not populated.   DEV-376830
The Published output order is not updated after reordering the Content Plan.   DEV-378650
When a published TOC document is unmatched from a Content Plan, Vault does not update it to a placeholder.   DEV-378690
Published TOC documents with TOC Content Plan Items are not up-versioned when the state is changed to Approved.   DEV-378733
Published content plans with matched documents do not include links that loop to one another.   DEV-380140
Users cannot download Publishing Progress details for Content Plans with a failed publishing status.   DEV-380519
Vault reports validation rules 11.10, 11.9, and 13.4 incorrectly for Swiss submissions.   DEV-381466
After users first publish a non-eCTD submission, the Validation Result Status on Submission Validation Results is Not Executed rather than Pass or Fail.   DEV-381524
During continuous publishing, Vault does not report Rule US5200 correctly.   DEV-381961
In some cases when multiple publishing jobs are triggered and one of the jobs fails, Vault does not generate XML renditions.   DEV-382463
Vault sometimes updates the icon in the Publishing Status field to green before all continuous publishing finishes.   DEV-382601
In some cases, when multiple continuous publishing jobs are triggered on non-eCTD submissions in a short period of time, Vault doesn’t display the latest versions of published documents in the Submissions Archive Viewer.   DEV-382883
In some cases, when multiple continuous publishing jobs are triggered in a short period of time, Vault does not publish the latest document versions during continuous publishing.   DEV-383285
In some cases, continuous publishing does not publish matched documents and links for non-eCTD submissions.   DEV-383297
When multiple continuous publishing jobs are triggered in a short period of time, Vault does not publish links on a document that was just unlocked.   DEV-383352
Vault publishes a Module 1 reference leaf when the Published Output Location contains “./” instead of publishing a placeholder.   DEV-383531
In some cases, when on-demand publishing is running for multiple Content Plans or Content Plan Items, Vault creates Submission Validation Result records with no values in the Content Plan or Content Plan Item fields.   DEV-383586
After selecting a large number of Regulatory Objectives in the bundling wizard, the Define Regulatory Objectives page is unresponsive.   DEV-384017
In some cases, Vault incorrectly reports Rules 2002 and 2012 as Fail.   DEV-384248
In some cases, documents are not published during continuous publishing when the XML Operation is updated from New to Delete and then quickly changed back to New.   DEV-384257
The Truncate Cell Text and Wrap Cell Text options do not work correctly in the Content Plan Hierarchy Viewer.   DEV-385166
During continuous publishing, Vault does not report Rule INFO_104 correctly.   DEV-385264
The “RMS Integration and Synchronization” job title does not appear on the Job Definitions page.   DEV-385467
Users cannot filter on the Notes field on the Content Plan or Content Plan Item objects in the Content Plan Hierarchy Viewer.   DEV-385476
On the Add New Details page in the Manage Registered Details wizard, the grid pane sometimes disappears when users select a Registration record or click Select All.   DEV-386981
On the Admin > Settings > Application Settings page, there is an unnecessary checkbox below the RIM Settings section.   DEV-388360
The Manage Registered Details wizard does not launch the registration verification workflow or capture changes in the Unverified Data object if document fields are required on the registration details or registered details.   DEV-390890
Under certain circumstances, when a user attempts to create two reference leafs to the same document published from a content plan, only one reference leaf is created.   DEV-390254
The user running a Configurable Impact Assessment Report is added to the report copy as a Viewer instead of as an Editor.   DEV-391403

Reporting

Description Issue No.
In some cases, users encounter a server error when running Multi-Pass reports with objects containing Rich Text or Long Text fields when the Include full text for long text fields or Include full text for rich text fields export option is selected.   DEV-383820
In certain scenarios, users cannot delete reports.   DEV-386111

Search & Filter

Description Issue No.
When a tab filter is created from an object reference field and the field and object are then deleted, users cannot delete or perform an MDL DROP command on the document type that referenced the object.   DEV-364671
When users attempt to remove a filter from a saved view of Expanded Search results, Vault continues to apply the filter.   DEV-383772
When users attempt to modify a search on a Related Documents tab, Vault displays a “Page Not Found” error.   DEV-384775
On Expanded Search results pages, Vault displays a related-object filter in the Advanced Search dialog when it should not.   DEV-385543
For users with a preferred language other than English, the Actions menu for Expanded Search results does not include an Edit Columns button.   DEV-385970
Under certain circumstances, users are unable to sort a list of object records by name.   DEV-386702

Site Vault

Description Issue No.
In some cases, an error message is displayed when attempting to create an Organization record.   DEV-384606
In some cases, document user actions are unavailable on a connected study task when the delete document user action is configured on steady-state documents.   DEV-385043
In some cases, not all available studies are displayed when accepting a Connected Studies agreement.   DEV-389137

Vault File Manager

Description Issue No.
Uploading Large Size Asset renditions via Vault File Manager silently fails if the filename length exceeds 197 bytes. In 21R1.0, Vault will show a proper error message if the filename exceeds 197 bytes.   DEV-382713
Using Vault File Manager to upload very large files (10+ GB) may fail.   DEV-389165