Pre-Release Date: October 19, 2021 | Release Date: November 19 & December 3, 2021


The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.

Last Updated: December 1, 2021

Admin

Description Issue No.
Vault does not display an understandable message in the Details column of the Email Log when a user sends an email to a disabled email processor.   DEV-435177
The expression "Today(User)" within a formula field on the user__sys object causes a server error.   DEV-436528
Vault fails to process emails sent to inbound email addresses when a sub-address that includes one or more + symbols is used.   DEV-436784
The audit trail shows the word 'role' for a user added to a role using a browser but shows the word 'field' for a user added to a role using the API.   DEV-449090
Inactive users receive automated emails to update their account details.   DEV-449527

Authentication

Description Issue No.
In some cases, users may encounter a "Server having problems" error when changing a Vault password.   DEV-445236

Clinical Operations

Description Issue No.
Users may be unable to search for Product records in the Agreement wizard.   DEV-428403
External users cannot view documents sent as part of an emailed Safety Distribution when in Sending state.   DEV-431706
When a document is eSigned in SiteVault and returned to the Clinical Vault, the signed rendition is not included.   DEV-433029
Sites Evaluated but not Selected are not excluded from TMF Bot model training when training from production data in a sandbox using the CSV upload method.   DEV-434900
In some rare cases, users are unable to create Clinical tasks from the CRA homepage.   DEV-438174
Vault fails to populate the Actual Finish Date on a Subject-related milestone when No New Subjects on the Site is not checked.   DEV-438529
Vault does not populate the Text Response field of dependent Trip Report questions when they become uneditable.   DEV-441021
Vault fails to populate the Actual Finish Date on a Subject-related milestone when No New Subjects on the Site is not checked.   DEV-442678
When a visit is deleted, Vault fails to blank the visit date field.   DEV-443206
Vault displays an incorrect error message when a user executes the Distribute to Sites action from a Safety Distribution record and the related Study record does not have any Study Products.   DEV-444304
In some cases, a TMF Transfer of over 80,000 documents may take much longer than expected.   DEV-444380
In a Vault with a CDMS to CTMS connection, if a user deletes the Subject from a Casebook in the CDMS Vault, the Inbound and Inbound Worker jobs fail with errors in the CTMS Vault.   DEV-445596
In some cases, when attempting to click on an Override rule within the eTMF Lifecycle or eTMF Binder Lifecycle, Vault displays a "Server having problems" error.   DEV-447996
Vault fails to provide an exception message after the Inbound Worker job fails due to Protocol Deviations/Procedures mapping issues.   DEV-448201
After transferring a video using TMF Transfer with a simple or complex rule set, users may see a transcoding error when attempting to play the video in the target Vault.   DEV-448371
When executed from a Document Check record, Site Connects sends a document instead of a document request to SiteVault.   DEV-448939
Distribution Tasks fail unexpectedly if a recipient's Email Status goes from Sending directly to Opened or Viewed, causing the task to remain in the Sending lifecycle state.   DEV-449133
Generating a CTN record without a valid Health Authority Code results in a "Server having problems" error.   DEV-449187
In some cases, the Study Sites selector for a Safety Distribution record may not display all valid sites.   DEV-450344

Commercial

Description Issue No.
In some cases, Medical Inquiry fields are larger than expected.   DEV-433285
Vault displays an incorrect error message when a MedComms user attempts to send a response package before adding a Case Contact.   DEV-439266
When editing the Related Cases section of the Case Contact page layout, the header in the Create dialog is misaligned.   DEV-448260

Developer Features: API

Description Issue No.
The Recalculate Milestone Document Field endpoint returns a generic error message when the number of records exceeds 500.   DEV-439770

Developer Features: MDL

Description Issue No.
When an Admin attempts to create a VQL view on the Home tab using MDL's CREATE command, the response contains an unknown error, and Vault displays a server error on the Home tab.   DEV-444319
Admins are able to create views using MDL with VQL search criteria on non-mandatory views.   DEV-444638

Developer Features: SDK

Description Issue No.
Activating a field rule that has the same target object and target field as another active field rule displays a blank error message, rather than displaying text describing the error.   DEV-438018
When there is an active standard field rule and inactive custom field rule, changing the custom field rule to active does not display the correct name in the error message.   DEV-438072

Developer Features: VQL

Description Issue No.
The doc_roles__sysr subquery does not return results if it includes a multivalue subquery.   DEV-437806
Users experience timeouts when querying objects.   DEV-443469

Documents

Description Issue No.
In some cases, merge fields documents with content control content are not formatted as expected.   DEV-416782
In some cases, the "Position" token value in merged rich text fields is not inherited.   DEV-416787
In some cases, merged rich text fields incorrectly inherit or fail to inherit certain values.   DEV-416805
When resizing the browser, users may encounter the document info panel growing out of proportion with the viewer.   DEV-416971
In some cases, Vault adds extra spacing to merge fields documents with content control content.   DEV-417334
Ordered and unordered list values incorrectly inherit formatting specified in merged rich text fields.   DEV-417930
In some cases, documents with merged rich text fields include tables of contents that are missing items.   DEV-418388
Vault does not noticeably display the "Rich Text Fields are not supported to generate barcodes" error.   DEV-421070
Vault may incorrectly merge paragraphs in documents with merged rich text fields.   DEV-423305
In some cases, merged text rich fields incorrectly inherit bold formatting when it is not specified.   DEV-423366
In rare cases, on documents with merged rich text fields, Vault may render a different font family and size from the source document.   DEV-423390
When the "Retain Bold and Italic styles in Bookmarks" setting is enabled, Vault may not retain font stylings for bookmarks on documents with merged rich text fields.   DEV-423615
While using Internet Explorer 11, users are unable to upload e-Signature templates.   DEV-425485
In Formatted Outputs, referenced records tables with Rich Text formatting display incorrectly and repeat the same record on multiple rows and columns in place of other records.   DEV-430957
Vault sometimes fails to extract OCR text from documents and displays an unhelpful message in the audit trail.   DEV-432848
The message on the Rendition Status page when users attempt to merge a barcode on a document with rich text fields and WHERE clauses is incorrect.   DEV-433447
The "Download Non-Protected Rendition" action is missing from the document Actions menu when viewing protected renditions.   DEV-433662
Link annotations may not link to the correct anchors after a document is upversioned.   DEV-433871
In some cases, Vault fails to include new data when remerging documents with nested tables.   DEV-433905
In some cases, opening Vault-generated PDF/A-compliant documents in Adobe® Acrobat® results in errors.   DEV-435537
In some cases, Vault fails to render videos.   DEV-438817
If a user attempts to move an annotation placemark then performs a link to content without first saving the move, the + icon may not appear on the moved document.   DEV-439097
When a user creates a new annotation, edits the placemark pattern, then scrolls to another page, the placemark temporarily disappears.   DEV-439182
When a user causes a pending area placemark to be redrawn due to a window resize or scrolling across tranches, the placemark may become shifted by 6px on both the x and y axes.   DEV-439183
When a user creates a new annotation with an arrow placemark, scrolls to another page, then returns and changes the placemark shape, the arrow may persist in the UI.   DEV-439587
The "Undo Checkout to Google Drive" action is missing from the audit trail.   DEV-439677
If a user attempts to move a pending placemark after resizing the browser, Vault may instead draw a new placemark.   DEV-439708
When a user cancels out of a reply in progress with a custom color then begins a new reply, Vault may apply the color of the cancelled reply to the new reply.   DEV-439922
In some rare cases, after a user cancels a reply to an annotation due to an error in saving it, Vault may still display the reply.   DEV-439924
When protected PDF renditions are enabled, Vault displays the error "Vault is unable to display this document" in the document viewer after a user performs the "Make a copy" action.   DEV-440367
The "Open in Google Drive" action is missing from the audit trail.   DEV-440529
If the PDF file for an XFA EU form contains a dialog, the form fails to render.   DEV-440696
In rare cases, Vault fails to render Microsoft Excel attachments.   DEV-441187
Vault may fail to render a file when re-merging a set of fields from a single value to multiple values.   DEV-441352
When users edit the URLs of external links, the changes do not persist.   DEV-442092
In Overlay mode, Vault may draw placemarks in the incorrect location after the user changes the placemark's shape.   DEV-442150
When a user changes the color of a pending arrow annotation placemark, the placemark may shift right and down.   DEV-442152
In some cases, Vault fails to reflect changes to text annotation highlight colors until after the user draws another placemark.   DEV-442153
The Send as Link action fails to send to users who have permission to view the document via a group.   DEV-443459
In some cases, when users attempt to update their color preferences, Vault does not save their reply color for annotations correctly.   DEV-443632
When attempting to re-authorize to CollabAuthoring after exiting the page, Vault shows an "Authorizing" banner instead of the Microsoft Login page.   DEV-443639
When a user attempts to save an annotation that contains invalid characters and then closes the error dialog that appears, another dialog appears that the user can't close.   DEV-445164
In some cases, when a document has a Document Type with Merge Fields as a shared field, the rendition may have unmerged token values, and the Unmodified Source files may be missing.  This issue does not affect this release. DEV-445213
When a user changes the shape of a pending annotation to or from an arrow and then resizes the browser window, the placemark shifts slightly.   DEV-445696
After an Admin authorizes an Office 365 account, the Integration Status does not show as "Verified" until the Admin refreshes the page.   DEV-445820
When "Enable Google Drive Integration" is disabled and a user checks in a new version of a document, Vault displays warnings related to Google Drive.   DEV-446760
Users can remove a Role filter after selecting My Inbox in the Share Inbox dropdown.   DEV-446963
In some cases, Admins see a server error when attempting to edit the Document Number Format for the Unclassified document type.   DEV-447711
In some cases, after using collaborative authoring with Microsoft Office and checking in a new version, some links in the document have the wrong URL.   DEV-448122
In some cases, viewable rendition generation may not complete due to an error during document processing.   DEV-449146
Search results in the Bookmarks panel display vertically when the bookmark title does not fit the width of the panel.   DEV-450123

Lifecycle & Workflow

Description Issue No.
In some cases, when adding an Update Document Field action as a workflow Cancellation Action via MDL, Vault may incorrectly validate a formula expression which returns an invalid data type.   DEV-431639
Vault does not correctly assign the owner role on documents created with the Create Document From Email email processor in Vaults where the Inbox lifecycle does not have owner__c as the Name value in the Owner role.   DEV-442189
When a document workflow task that is assigned to a role-based participant group becomes available, the timeline view may not list any users who can accept the task.   DEV-442424

Localization

Description Issue No.
When displaying Person object records in a language other than English, Vault does not translate the Veeva ID field label.   DEV-439448
In some Vaults, the notification template scheduled_data_exports_fail_notification__v in TR instead of EN.   DEV-439752
When a user views Vault in a language other than English, Vault fails to translate the System Managed field label on the Connection object.   DEV-440077

Objects

Description Issue No.
The "Equals" operator for advanced picklist filters in single value picklists on HVO objects do not return correct values when two picklist values are selected.   DEV-426080
In some cases, an SDK trigger may attempt to create a record multiple times in a single transaction, resulting in errors.   DEV-426337
When a document reference field is read-only and a user changes the controlling field in a way that invalidates the document, the expected error dialog may not appear for the Latest document reference field.   DEV-436675
If a user updates a record's document reference field to match criteria and then copies the record, the document reference field value for the record is not copied.   DEV-438252
If a user adds Criteria VQL that invalidates a record, and the user then copies that record, Vault clears the Specific field value but may retain the Latest field value and display a validation error.   DEV-438454
In rare cases, Vault allows fields to contain more than the maximum 32,000 characters.   DEV-438952
If a record has a controlled field set to a document that is not in a user's Recently Viewed list, and that user updates the controlling field, Vault may clear the controlled field even if it is still valid.   DEV-439417
In some cases, after a sandbox Vault refresh, Email to Vault may not create Email records.   DEV-446466
In some cases, Vault may display a "Server having problems" error when running the Create Related Records user action.   DEV-446945
In some cases, when a user attempts to submit a new comment in the Reviewer Comments dialog for a Monitoring Event, Vault displays a server error.  This issue does not affect this release. DEV-448821
In the Advanced Search dialog for an object record, users are able to filter on formula fields. This does not return the correct records since Vault does not support it.   DEV-449519

Performance & UI

Description Issue No.
Within the sharing settings panel, role hovercards display very little of the role label.   DEV-418780
While using Internet Explorer 11, users cannot close the dialog to select a file from Google Drive.   DEV-436255
Two favorite icons are visible on each document in compact Library view.   DEV-437853
The label in the Google Drive document selector is incorrect.   DEV-439730
In the Library, the threshold for rounding up the total document count is slightly different for tabular and non-tabular views.   DEV-440850
When a user runs Create Related Records on an Event, the wizard freezes on a blank screen.   DEV-441483
When a user edits a binder, the Add button is misaligned in the Add Documents dialog.   DEV-441753

Quality

Description Issue No.
In some cases, an External Collaborator user may receive an incorrect Goodbye email notification if removed from collaboration on multiple records.   DEV-426592
Linked Quality Team role fields may fail to synchronize in cases with large numbers of records.   DEV-437119
In some cases, after editing a record's Quality Team's role membership while a record is in an active workflow, the Workflow Timeline view section arrows may not behave as expected.   DEV-440042
In Related Record Configurations, an Admin may incorrectly be able to map a picklist field to a non-matching picklist field, potentially causing errors upon related record creation.   DEV-440263
In cases where a learner's User record is in the Pending state, the Update Training Assignments job may assign a Training Assignment to the learner in a Created state instead of the correct Assigned state."   DEV-441038
The Update Training Assignment job does not exclude Pending Users, which may cause errors when processing sharing settings and workflows.   DEV-441918
In some cases, Vault may display an error when running the Start Periodic Review Workflow entry action.   DEV-442558
When a user runs a recurrence check on a Complaint record, Vault may display a "Server having problems" error if the Quality Record Check involves a related object with an empty Quality Event field.   DEV-442936
In some cases, when a user attempts to save a Quality Event record, Vault displays an error saying it could not save the record because it has been updated.   DEV-442944
When an Admin configures a record check that references a formula field as a field that must match, Vault displays a "Server having problems" error when running the recurrence check.   DEV-443254
When a user manually sets an Adverse Event Report record to a complete state, Vault does not send a notification.   DEV-443442
In some cases, users may encounter a "Server having problems" error and be unable to complete a workflow task for a Quality Event record.   DEV-444595
The QMS External Collab Goodbye template for SCAR contains an invitation instead of a goodbye message.   DEV-444596
The Quality Events tab may experience performance issues.   DEV-445265
Executing the Submit to Gateway action on a manually created Adverse Event Report results in an error that the Country field cannot be null (null pointer exception).   DEV-445895
When a user attempts to update a Quiz Checklist Design record that is in the Draft state, Vault may display an error that changes are not permitted when the record is not in the Draft state.   DEV-446511
In some cases, the label for the Download Controlled Copy action may be blank on the Configuration page and incorrect in the Actions menu.   DEV-449085
In some cases, a Facilitated Training job may fail to change a Facilitated Training Request record to the Completed state if the record contains a validation rule that references today('user').   DEV-450545

QualityOne

Description Issue No.
When editing a Team, the expand and collapse icon on the "Workflow Timeline" reverses after saving the modification.   DEV-434219
From the Business Admin page, "Audit Program" and "Propose Audit" object labels display in English when the user’s Profile Language is set to a non-English language.   DEV-436611
In some cases when a user navigates to a qualitative type of Risk Matrix and deletes Risk Matrix Setup records, Vault displays a blank page rather than the message, "No Items Found."   DEV-445156
While attempting to create related records via an entry action in a workflow, Vault does not display an error notification and will fail the job.   DEV-449666
In some cases, users cannot create CAPA Action, Corrective Action, and Mitigation Action items with a Related Document.   DEV-449855
Vault may not display the Inspection Sample Test Results appropriately on Control Charts when the Test Result (Variable Data) is within the USL and LSL values.   DEV-451996

Regulatory

Description Issue No.
In some cases, when a user up-versions a document that is matched to multiple Content Plan Item records, Vault may publish each Content Plan Item several times.   DEV-432216
When submitting XEVMPD messages via the EMA gateway, Vault fails to log performance statistics.   DEV-434739
The RIM Submission Plan job intermittently fails to create Content Plan sections and resolve tokens.   DEV-435165
The Report Level Content Plan Publishing job fails when a Content Plan Item record has an invalid object type reference.   DEV-435748
Vault incorrectly or incompletely generates FHIR message XML.   DEV-436134
The "Import files not referenced in the eCTD XML" option does not apply to EAEU submissions.   DEV-436975
Vault settings to Enable Auto Links, Enable Claim Links, and Exclude specific characters when matching Annotation Keywords to content are hidden from Admin UI.   DEV-438196
When an EU Submission Type is "Variation" or "Extension", Submission Mode appears as blank on the Update Administrative Information page.   DEV-438223
When an EU Submission Type is "Single" via the Update Administration Information page, Vault does not populate the corresponding Submission Mode value in the submission XML.   DEV-438227
The Manage Registered Details wizard prevents users from editing the Last Renewal Date field on the Registration object.   DEV-438536
When a Report Level Content Plan publishing job fails, the notification does not specify the reason for the error.   DEV-438586
In some cases, the Report Level Content Plan Publishing job gets stuck at Running (100%), preventing subsequent job runs.   DEV-438608
Certain fields are unavailable within IDMP output objects: -IDMP Manufactured Item Ingredient: Quantity Operator, Quantity Operator Code, Quantity Operator Code Text, Quantity Operator Term, Quantity Operator Term Text -IDMP AP Reference Strength: Reference Code, Reference Substance, Reference Substance Term   DEV-439049
Vault fails to generate viewable renditions for Report Level Content Plan published documents when the file extension is not defined in the Published Output Location.   DEV-439265
In some cases, Vault fails to generate IDMP Container Reference Item records, and the failure is not logged in the resulting CSV file.   DEV-439286
When the "Import files not referenced in the eCTD XML" option is enabled and a user imports an attached submission, Vault displays an unexpected warning.   DEV-439426
When the "Enable Dynamic Ordering" option is enabled and a user imports an attached 0000 submission, r022 XML appears above the list of sections in the Submissions Archive Viewer instead of below.   DEV-439740
XEVMPD business rule validation does not match the EMA's updated controlled vocabularies.   DEV-440237
In some cases, Vault fails to populate non-editable fields when updating registered object records via the Manage Registered Details wizard.   DEV-441033
When an Admin runs the RMS Integration and Synchronization job with certain filter values, the SPOR List Name shows Document Type instead of Product Information Document Type.   DEV-441659
In some cases, Submission sections containing non-empty sections are marked as empty within the Submissions Archive Viewer.   DEV-442671
In some cases, when a user navigates to a document in the Submissions Archive Viewer, some permalinks in the document may not work.   DEV-442996
When a user initiates the "Generate FHIR Message" user action, the PMP.42 value in the generated XML is incorrect.   DEV-443184
A Submission Content Plan may include languages that XEVMPD does not require.   DEV-443415
When a user creates an Active Dossier through a Submission Content Plan and the lifecycle operation is delete, the Active Dossier Status is Pending Current instead of null.   DEV-444344
When a source file contains Vault links and permalink annotations to a Submissions Archive document, Vault does not publish the Vault links during continuous publishing.   DEV-445253
In some cases, the View Active Dossier and Edit Active Dossier actions take a long time to complete.   DEV-445304
When a ZIP file contains an unreferenced file and an eCTD submission folder at the root but no application folder, Vault imports the submission as non-eCTD.   DEV-445703
When copying a custom Rich Text matching field, the Create Related Records wizard copies the text but not the formatting.   DEV-445993
When "Allow user to select multiple values" is enabled for the language_for_submission__v field, the notification sent after IDMP element generation may report errors in IDMP Attachment elements.   DEV-446178
The Generate IDMP Elements job results in errors when the data contains only Medicinal Product and IDMP Product Data Submission records.   DEV-446486
In some cases when importing a Submission, Vault fails to show the prevalidation warning for unreferenced files.   DEV-446526
In some cases, the number of submissions that will be created is incorrect in the splitting wizard summary.   DEV-449057
If there are unreferenced files at the root of the ZIP file for import at the submission level, Vault may import the submissions as non-eCTD instead of eCTD.   DEV-450185
On the first import of a new Submission record with a content plan, Vault initiates the reimport process instead of the import process.   DEV-450431

RegulatoryOne

The RegulatoryOne pre-release, including all Platform known issues, is targeted for tentative availability on November 11, 2021.

Description Issue No.
If you create a relational token in Vault with escape characters in the VQL Criteria field, Vault automatically escapes the field during token creation.   OLS-6929
When you attempt to delete a Request Requirement record related to a custom object record with Deletion Rules that prevent deletion of related object records, Vault display an error message without listing the reason that you can't delete the record.   OLS-7171
In Vaults with a non-English Base Language, error messages related to Split Rules may include untranslated English text.   OLS-7575
In some cases, Formulation Composition Viewer does not display values that were recently added to the Compliance Assessment Status picklist.   OLS-8286
In some cases, the Depth In Split Hierarchy field value on Registration Item records is null, which causes the Split Registration Items action to fail when triggered on that record.   OLS-8338
When the Generate Requirements action is triggered on a Registration Item that references an invalid token that does not satisfy the VQL Criteria, Vault displays an error message.   OLS-8433
When users attempt to create a Registration Item record that is not the base object type, Vault displays an error that the depth_in_split_hierarchy__v field is invalid and does not create the new record.   OLS-8529

Reporting

Description Issue No.
When attempting to run a multiple down object report with aggregate objects set to "Show as Percent", Vault displays a server error.   DEV-434792
Vault only shows the most recent document version on Document with Rendition reports, even with Include previous document versions checked.   DEV-435080
Vault does not populate formula fields on reports pointing to object lifecycle states.   DEV-438076
Flash reports with refresh enabled do not properly update when refreshed through the dashboard.   DEV-439121
In some cases, Vault may not populate a report field when a user filters the report by certain Product records.   DEV-450109

Search & Filter

Description Issue No.
Custom views set with Criteria VQL do not save user preferences such as filters, column width, or column order.   DEV-435260
If an Admin user without delete permission creates a new custom view, they cannot delete that view with the Saved View Admin tool even though they are the owner of the view.   DEV-435263
In rare scenarios, object search correctly executes but displays an error.   DEV-441956
In some scenarios, users cannot clear default views.   DEV-442664
Managed views do not receive checksums and are listed as inactive in Vault Components.   DEV-443865
When a user with the Make Mandatory permission has access to a mandatory shared view, the user is able to remove the view.   DEV-445208
In some cases, when a user attempts to save a new view on the Home tab, Vault displays a "Server having problems" error.   DEV-445801