A “maintenance release” is a release that contains fixes for issues that are affecting customers in production environments. We typically communicate 24 hours prior to the release that we will be applying a maintenance release and that there will be a short service disruption. This list only covers fixes to General Release versions.

The list of fixed issues is not finalized until just before the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.

We number maintenance releases by appending the number of the maintenance release to the General Release number. Vault uses even-numbered releases, while CDMS uses odd-numbered releases. The most recent Vault General Release is 21R2.0, so our maintenance releases for this version are 21R2.0.2, 21R2.0.4, and so on.

Last Updated: Aug 15, 2023

November 18, 2021

Rendition Updates

Description Issue No.
In some cases, Vault duplicates values of merge fields repeaters in tables.   DEV-442903

Release Number: 21R2.0.48 | Build Number: 11115

This release only affects pods VLT-7 and VLT-27 and was rescheduled from 11/17. The build number was originally 11111.

Category Description Issue No.
Clinical Operations In cases with more than 200 Sites, Safety Distributions fail to create more than 200 distribution task records.   DEV-449596
Clinical Operations In cases with more than 200 Studies, the Safety Distribution Site Selector fails to show all available Sites.   DEV-450100

November 12, 2021

Rendition Updates

Description Issue No.
In some cases, links are broken in Merged & Published RLCP documents once the document is sent through Adobe Sign.   DEV-423815
The “major version_number_v” and “minor_version_number_v” tokens do not render correctly with concatenated static text on Excel Merge Fields documents.   DEV-433107
In some cases, Vault fails to include new data when remerging documents with nested tables.   DEV-433905
In rare cases, Vault fails to render Merge Fields Excel documents with references.   DEV-441177

Release Number: 21R2.0.46 | Build Number: 11102

This release was rescheduled from November 10, 2021.

Category Description Issue No.
Admin When an Admin attempts to delete a message group message, Vault displays an error message.   DEV-440974
Clinical Operations Vault may not show all related events after a user performs the Apply Milestone Template action.   DEV-446748
Clinical Operations When using a Study Selector filter, Vault fails to show all content within a Study Site binder.   DEV-447891
Clinical Operations The TMF Quality Check dialog takes longer than expected to load.   DEV-447893
Clinical Operations In some cases, Safety Distributions sent via email fail to update the Distribution state correctly.   DEV-449131
Documents Documents checked out by external users with the most restrictive Sharepoint/OneDrive configuration cannot be checked back in.   DEV-447544
Performance & UI The scheduled time for the Scheduled Data Export job cannot be changed after Daylight Savings Time ends.   DEV-447815

November 3, 2021

Release Number: 21R2.0.44 | Build Number: 11072

Category Description Issue No.
Clinical Operations Vault displays an incorrect error message when a user executes the Distribute to Sites action from a Safety Distribution record and the related Study record does not have any Study Products.   DEV-444305
Clinical Operations TMF Bot fails to auto-classify documents uploaded from Veeva Snap.   DEV-445633
Documents In some cases, the Match EDL items to Documents job does not remove previously matched documents.   DEV-444129
Documents In some cases, the Delete Orphaned Files job incorrectly deletes an entire document.   DEV-445490
Regulatory Vault does not include the Application Folder within the zip file for AS2 transmissions to Health Canada.   DEV-443132
Regulatory In some cases, when submissions include working documents, Vault incorrectly creates hyperlinks to the working documents.   DEV-444179

October 29, 2021

Release Number: 21R2.0.42 | Build Number: 11060

Category Description Issue No.
Lifecycle & Workflow The workflow Timeline View displays workflows for unrelated documents if the document ID of one is a substring of another.   DEV-445423
QualityOne In some cases, when a user attempts to perform a bulk object record update, Vault may display a batch error.   DEV-442078

October 27, 2021

Release Number: 21R2.0.40 | Build Number: 11048

The build number for this release was previously 11045.

Category Description Issue No.
Clinical Operations When a user updates a Subject record that contains several date fields with the same value, the Enrollment Status Log data may be incorrect.   DEV-439490
Clinical Operations In some cases, automated Training jobs may fail if a document's state is such that it can be pulled multiple times into the Training job.   DEV-443457
Clinical Operations After running an automated Training job, if a user deletes a document before it can be extracted, the job fails.   DEV-443460
Documents In the Document Viewer or a rendition, some information may be missing from Draft or Obsolete documents with merge fields.   DEV-442039
Lifecycle & Workflow In some cases, users may not be able to cancel a workflow that has many pending task reminder notifications.   DEV-438404
Performance & UI When opening a record in Vault, certain users may experience buttons taking longer than expected to appear.   DEV-438145
Performance & UI In some cases, with Action UI enabled, Vault fails to show the right arrow icon on picklist modifiers.   DEV-441806
Regulatory When a user exports a Submission that is configured to hide Correspondence documents in the Submissions Archive Viewer, the export includes Correspondence documents.   DEV-438006

October 20, 2021

Release Number: 21R2.0.38 | Build Number: 11018

Category Description Issue No.
Admin In certain scenarios, changing the label of a standard Number field (such as copy_depth__v) changes the maximum length of that standard field to 1,000.   DEV-441759
Clinical Operations Vault displays an unhelpful error when an admin can not create a Study Person due to configuration issues.   DEV-436781
Clinical Operations In some cases, auto-classified documents are missing renditions.   DEV-438686
Clinical Operations When the Autocomplete Milestones job updates metrics on a milestone, Vault logs that update on behalf of the user whose actions first scheduled the job to run.   DEV-439492
Clinical Operations In some cases, CTMS Vaults create duplicate Event Definitions after receiving multiple versions from CDMS.   DEV-440251
Quality In some cases, Vault gives users Training Assignements based on Superseded documents.   DEV-441411
Regulatory If Submissions were imported prior to 21R1, Vault fails to update the Active Dossier.   DEV-440536

October 13, 2021

Release Number: 21R2.0.36 | Build Number: 10992

Category Description Issue No.
Clinical Operations In some cases, Vault prevents the reuse of documents across Studies for users without Manage Archive permissions at the time of document creation.   DEV-432588
Documents With Action UI enabled, Vault does not save tags on link annotations.   DEV-438244
Quality When a user attempts to change a document state to Issued, Vault displays a Server Having Problems error.   DEV-425809

October 8, 2021

Rendition Updates

Description Issue No.
In some cases, Vault fails to render Microsoft Powerpoint™ documents with the “Speaker Notes” layout setting.   DEV-391379
Vault improperly renders barcode tokens for rich text fields inside tables, and does not display an error message on the Rendition Status page.   DEV-422749
In some cases, Vault fails to render and resolve tokens on Merge Fields documents using the “Document Number” token.   DEV-432719
In some cases, Vault fails to render videos.   DEV-435707; DEV-437096
Rendition Service EKS upgrade.   DEV-435901
Microsoft Office™ security patch.   DEV-435982

October 6, 2021

Release Number: 21R2.0.34 | Build Number: 10974

Category Description Issue No.
Admin In some cases, Vault incorrectly creates duplicate User Role Setup records.   DEV-433919
Clinical Operations In some cases, Vault does not enable the Next button when attempting to drag-and-drop upload a document to a Binder.   DEV-431635
Clinical Operations In some cases, Vault prevents the reuse of documents across Studies for users without Manage Archive permissions at the time of document creation.  This issue was removed from this release. DEV-432588
Clinical Operations In some cases, adding large volumes of data to CDMS will cause the CMDS & Clinical Operations Vault Connection to fail.   DEV-438662
Documents Internal utility for eSignature page regeneration.   DEV-436492
Documents Vault incorrectly allows the Max Length attribute on Standard fields to be edited.   DEV-437587
Objects In some cases, Vault allows users to trigger actions from certain views while other state changes are in progress.   DEV-432245
Performance & UI In some cases, checklist creation via an entry action may fail.   DEV-435048
Regulatory In some cases, updating Product details fails to also update the related Packaging records when creating bulk Registrations.   DEV-436747

Rendition Updates

Description Issue No.
In some cases, Vault takes longer than expected to render audio and video files.   DEV-436376

September 30, 2021

Release Number: 21R2.0.32 | Build Number: 14

This release only affects TMF Transfer and has been rescheduled from September 29, 2021.

Category Description Issue No.
Site Vault In some cases, after a Study assignment is reactivated, distribution tasks from SiteVault to a Clinical Operations Vault fail.   DEV-426842

September 29, 2021

Release Number: 21R2.0.30 | Build Number: 10940

Category Description Issue No.
Admin In some scenarios, Admins cannot create new cross domain users.   DEV-434727
Developer Features: API 5 GB files uploaded via API cannot be found in the Library or via VQL.   DEV-436941
Documents In some cases, Shared Inbox documents are shared with the wrong users after being reclassified.   DEV-432897
Documents In some cases, clicking a link annotation pointing to an anchor takes the user to the wrong place in the document.   DEV-434446
Documents In some scenarios when using the Share Inbox Documents feature, changing the owner role also adds the Inbox Editor Role.   DEV-434893
Lifecycle & Workflow Users cannot remove a document from a workflow via the Envelope viewer if it is the only document on the second page or later.   DEV-429768
Lifecycle & Workflow In some cases, jobs that change the state of object records may take a long time to complete.   DEV-433030
Performance & UI With Action UI enabled, read-only Field Dependencies are incorrectly displayed as though they can be edited.   DEV-433621
Performance & UI Vault displays the incorrect styling in the Workflow History printable view.   DEV-434836
Performance & UI In some cases when using Single Sign On, Vault incorrectly displays Avg Time Login as 0.   DEV-435609
Quality Cancel Open Training Assignments is not available as a user action.  This has been removed from the maintenance release. DEV-434022
Quality If a locked Quiz is not set to Auto-Unlock, the Update Training Assignments job fails to complete.   DEV-435301
Regulatory Vault fails to complete workflow verification after a user clears the date fields on the Edit and Verify dialog.   DEV-434464
Regulatory Under some circumstances, ZA rules Rule9.BP5, Rule9.BP6, and Rule9.BP7 are incorrectly reported.   DEV-434841
Regulatory In cases where eCTD util files have a classification other than Submissions Archive, Vault sometimes fails to publish.   DEV-436370

September 22, 2021

Release Number: 21R2.0.28 | Build Number: 10903

Category Description Issue No.
Documents In some cases, the Match EDL items to Documents job does not remove previously matched documents.   DEV-382141
Lifecycle & Workflow In some cases, users can lose access to documents after associated lifecycles are deactivated.   DEV-435092
Performance & UI With Action UI enabled, lifecycle state names are not translated into Japanese.   DEV-434381
Quality Vault incorrectly reports that the Document Periodic Review job failed to run instead of reporting it failed with errors.   DEV-435166
QualityOne When users fail a quiz, the result banner color is purple.   DEV-428759
Regulatory In some cases in Vaults using the RIM to PromoMats connection feature, after continuous publishing starts, a file may not be published when the Source for Published Document field value is Source Document.   DEV-413144
Regulatory In some cases, validation of Publishing tasks fails to complete.   DEV-433410
Regulatory In some cases, Vault displays “server having problems” when viewing the Historical Lifecycle on a Submission.   DEV-434228
Regulatory In some cases, Vault fails to bulk create related Registration records for Active Substances or Inactive Ingredients.   DEV-434655

September 17, 2021

Release Number: 21R2.0.26 | Build Number: 10881

This release only affects SiteVault pods (VLT-1082, VLT-1110 and VLT-2097).

Category Description Issue No.
Site Vault In some cases, users may lose access to Study records when their Site-level permissions change.   DEV-435337

Rendition Updates

Description Issue No.
Vault fails to render password-protected Microsoft Excel™ files.   DEV-413403
In some cases when using track changes and merged fields, unexpected field code changes are shown in the source document.   DEV-416383
In some cases, Vault fails to render documents with merge fields due to missing linked documents.   DEV-427743
Vault fails to render Merge Field tokens embedded in shapes within tables.   DEV-427752
In some cases, unreadable text is displayed within PDF rendition form fields when advance overlays are applied.  This fix was removed from this maintenance release. DEV-428305
In some cases, Vault fails to perform the Generate Approval Document action.   DEV-429082
In some cases, PDF rendition bookmarks navigate to the wrong place in the document when the dynamic linking feature is enabled in the Vault.   DEV-430349
When viewing a document with advanced overlays in a PDF viewer, Vault incorrectly changes the PDF Producer properties field.   DEV-431607

September 15, 2021

Release Number: 21R2.0.24 | Build Number: 10860

Category Description Issue No.
Clinical Operations In some cases, Vault displays “Server having problems” when trying to access the TMF Viewer without first selecting a model.   DEV-394652
Clinical Operations In some cases, after removing permissions for users to a Study Site, Study, or Site, those users cannot access the TMF Viewer at all.   DEV-421182
Developer Features: API In some cases, API users cannot complete workflows requiring an ESignature.   DEV-427671
Developer Features: API In some cases where there are more than 200 tasks, Vault fails to display all tasks for API users.   DEV-431401
Documents In some cases, annotations from prior renditions will reappear after a new rendition is uploaded.   DEV-427023
Documents In some cases, Vault displays the “Server having problems” error when external users join a collaborative authoring session.   DEV-432316
Documents In some cases, annotations disappear until the webpage is refreshed.   DEV-433524
Regulatory In some cases in Vaults using the RIM to Promomats connection feature, initial publishing may incorrectly trigger continuous publishing.   DEV-413138
Regulatory In some cases, the Regulatory Vault incorrectly contacts the connected PromoMats Vault, causing unnecessary publishing.   DEV-426809
Regulatory In some cases, Vault sets the Source for Published Document to a viewable rendition, not the source document.   DEV-428919

September 10, 2021

Rendition Updates

Description Issue No.
Vault fails to render documents with barcode tokens.   DEV-423936
Vault incorrectly interprets tokens in a table and fails to create rows for each record.   DEV-431643

September 8, 2021

Release Number: 21R2.0.22 | Build Number: 10832

Category Description Issue No.
Admin In some cases, Vault sends duplicate job notifications.   DEV-429377
Authentication When an Admin clicks the Reset Password link in the “User has a locked account” notification, Vault does not reset the password.  This fix was removed from this maintenance release. DEV-420482
Clinical Operations Vault occasionally displays the incorrect Delivery Status of survey Invitations.   DEV-411307
Clinical Operations Vault fails to show an error when attempting to export more than 10,000 records to CSV or Excel from TMF Viewer.   DEV-422564
Clinical Operations When more than 1000 clinical document types exist, Vault fails to show all clinical document types to some users.   DEV-428065
Clinical Operations Field defaults are not applied when using Reclassify on auto-classified documents in the Document Inbox.   DEV-428504
Clinical Operations In some cases, the CDMS to CTMS Vault Connection creates duplicate Subject records.   DEV-431630
Clinical Operations Auto-classified documents with related Milestones cannot be completed in the Document Inbox.   DEV-431669
Documents Vault shows a dark yellow annotation card for light yellow annotations.   DEV-431714
Objects After permission to a custom object tab has been removed for a user, the user may still be able to create new object records using the Create button’s Recents functionality.   DEV-430003
Objects Editing a Rich Text field to enable field-level encryption for PHI/PII results in a server error.   DEV-430007
Performance & UI When a user sorts more than 25 tasks and switches between Grid view and Detail view, the tasks may not be sorted correctly on the second page.   DEV-428378
Performance & UI Headers improperly overlap when printing document information pages.   DEV-429400
Performance & UI Vault fails to translate Action UI workflow state change labels into Japanese.   DEV-429735
Quality In some cases, Vault shows an unhelpful error message when failing to save a Risk Event record.   DEV-426696
Quality Vault incorrectly shows a purple banner on failed quizzes instead of a red banner.   DEV-427878
Regulatory In some cases, Vault incorrectly shows continuous publishing jobs as pending in the publishing progress indicator.   DEV-422825, DEV-428364
Search & Filter In some cases, list traversal does not reflect the number of search results after both modifiers and filters are applied, and list traversal does not appear at all for advanced search and searches with modifiers but not filters.   DEV-421514
Security Following a clone of a source Vault with the View User Profile permission enabled, the target Vault fails to include this permission.   DEV-424772
Security In some cases, Dynamic Access Control rules are not applied to document templates uploaded via Vault Loader.   DEV-425385

Rendition Updates

Description Issue No.
Korean language characters are not displayed in rich text fields on exported Formatted Outputs.   DEV-410634
In some cases, Vault may unnecessarily regenerate advanced eSignature templates.   DEV-427110
In some cases, Vault incorrectly renders Follow Up letters and fails to populate fields.   DEV-427856

September 1, 2021

Release Number: 21R2.0.20 | Build Number: 10784

Category Description Issue No.
Clinical Operations Vault shows Vault Owners incorrect counts in the Completeness Unapproved Documents, Timeliness and Quality Issues widgets on the TMF Homepage.   DEV-408346
Clinical Operations In some cases, Vault fails to create Subject records for Sites with 500 or more Milestones.   DEV-424624
Documents Under certain conditions, performing actions on a document cause server errors.   DEV-425351
Documents Vault allows users to create Linked Document relationships when the “Enable Create & Import Document Links” setting is disabled.   DEV-425812
Documents Vault fails to show the complete color picker in Notes view.   DEV-425888
Documents Vault offers six colors for annotations instead of the expected twelve.   DEV-426323
Documents Vault fails to show the correct matching font color for all annotation colors.   DEV-430742
Objects When “Available in All Lifecycle States” is enabled on an SDK record action, and a user’s permissions change to allow or disallow the action while the user is viewing an object record page, Vault does not update the Actions menu to add or remove the action from the dropdown each time the user clicks on it.   DEV-426455
Quality Vault fails to add users to Quality Team Managed Roles via the Update Sharing Settings workflow action.   DEV-426813
QualityOne After deleting a Team, Vault displays “Server Having Problems” when attempting to view or modify object workflows lifecycles with the entry criteria “Verify Team Validity For All Roles.”   DEV-429246
Regulatory In some cases, after renaming a Country record, Vault fails to create the related Application Country record.   DEV-423862
Regulatory In some cases, Vault incorrectly shows the status of a completed with errors Submission Import job as still running.   DEV-428079
Regulatory The Submission Archive viewer displays a “Server Having Problems” error when attempting to view an application with correspondence with no filters available.   DEV-429117
Reporting Exported reports do not include full long-text field contents even when the “Include full text for long fields” option is enabled.   DEV-426843
Reporting In some cases, Vault displays an “Empty Cache” error when running a flash report even if the report has been updated or run recently.   DEV-428326

Rendition Updates

Description Issue No.
In some cases, Vault incorrectly populates merge field values on CTMS documents.   DEV-427553
In some cases, e-signature pages regenerate unexpectedly.   DEV-429513

August 25, 2021

Release Number: 21R2.0.18 | Build Number: 11

This release only affects TMF Transfer.

There are no customer-facing fixes in this release.

Release Number: 21R2.0.16

This release only affects TMF Bot.

Category Description Issue No.
Clinical Operations Vault fails to auto-classify documents with file names containing commas.   DEV-428807

Release Number: 21R2.0.14 | Build Number: 10753

Category Description Issue No.
Clinical Operations When a SiteVault user accepts an Agreement from a Clinical Vault and there are no studies to show in the Agreement wizard, Vault displays a "Loading" message with a continuously spinning loading animation.   DEV-407039
Clinical Operations When uploading via Vault Loader, Vault fails to create Site Package Documents.   DEV-421074
Clinical Operations In some cases, Vault deletes necessary User Role Setup records.   DEV-426182
Clinical Operations After auto-classifying a document, Vault fails to properly apply auto-numbering.   DEV-427775
Documents On a non-video document with many annotations that are close together, when a user selects an annotation and then resizes the document viewer, the selected annotation's infocard moves away from its placemark.   DEV-423465
Documents Users can see and execute annotation actions from the document mini-browser.   DEV-425883
Documents The Notes and Placements filter sections might not update dynamically when annotations are resolved, reopened, or placed.   DEV-426079
Documents in some cases, Vault displays a "Server having problems" error when a user attempts to upload a document with dynamic reference constraints on any fields.   DEV-426678
Objects When a user edits the Name field of an Index on a high volume object and clicks Continue on the confirmation dialog, Vault reverts to the original name value and does not allow the user to save changes.   DEV-426368
Objects Vault fails to show the "Show In Tab" button on related object sections when the Lifecycle State filter uses a "contains" operator.   DEV-427718
Performance & UI With Action UI enabled, Vault shows the incorrect icon for Remove Suggested Links.   DEV-421829
QualityOne Vault fails to delete an object or remove an object lifecycle from an object when the related Team has been deleted.   DEV-426253
Quality Vault fails to complete the Cancel Open Training Assignments job when there are more than 500 records to process.   DEV-426540
Quality Under certain conditions, when a Substitute Training Rule has the condition that the Person's Status should be Active, the corresponding Substitute Training Requirement is not assigned to active Learners.   DEV-426907
Quality & QualityOne In Vaults using Action UI and Multi-Document Change Control, searching for a document, then removing it from the Documents to be Released section of a Document Change Control record may result in unexpected characters in the removal audit trail entry.   DEV-427965
Search & Filter In some cases, if a user first filters documents by all document types and then selects Correspondence Letter, Vault does not return any results.   DEV-425273

Rendition Updates

Description Issue No.
In some cases, e-signature pages regenerate unexpectedly.  This fix was removed from this maintenance release. DEV-429513

August 18, 2021

Release Number: 21R2.0.12 | Build Number: 10704

Category Description Issue No.
Admin For sandbox vaults with linked file staging servers, users are unable to refresh the sandbox even after deleting all other vaults sharing the same linked file staging server.   DEV-426512
Admin After an Admin updates the Label value of a Page object and clicks Save, Vault displays a “Server having problems” error.   DEV-426881
Clinical Operations After deactivating a Person record, Vault leaves the Grant Access to Related Records field on all related Study Person records set to Yes.   DEV-420554
Clinical Operations If the Content (blinding__v) document field has a default value, uploading a document using the global Create button does not provide the Content field with a default value.   DEV-425180
Clinical Operations When reclassifying a document to a Document Type containing a Content field, Vault fails to set the correct default values in the Content field.   DEV-426559
Clinical Operations TMF Bot cannot train models using Document Types with names longer than 128 characters.   DEV-426823
Documents With Infinite Document Scrolling enabled, when a user creates an annotation in Overlay mode, the annotation’s infocard may appear far away from the placemark.   DEV-425349
Documents The “PDF with Annotations” download option is available after a document’s viewable rendition has been deleted.   DEV-425509
Documents User mentions do not appear in Notes view.   DEV-425887
Multichannel In cases where the CRM Media field is blank on a Multichannel slide, the Create Draft action fails.   DEV-424801
Performance & UI When a user sorts more than 25 tasks and switches between Grid view and Detail view, the tasks may not be sorted correctly on the second page.   DEV-412980
Performance & UI When an Admin clicks a link in the section navigation panel of a User details page, the corresponding section expands but the link does not display the record count, and the link above it in the panel is highlighted.   DEV-423394
Performance & UI After creating an item called “Placeholder” in Configuration > Document Types or Document Fields, Vault incorrectly renders the Configuration page.   DEV-426457
QualityOne In some cases, a server error message appears when updating and/or deleting a field value mapping.   DEV-425251

August 13, 2021

Published August 19, 2021.

Rendition Updates

Description Issue No.
In some cases, documents may fail to render when they contain a large number of Merge Fields errors.   DEV-421974
Vault fails to render merge fields documents using repeaters in table rows.   DEV-413797
In some cases, Merge Field tokens merge with an additional, incorrect blank value.   DEV-402251
Vault fails to generate bookmarks based on captions when the “Caption Bookmarks” rendition option is enabled.   DEV-383902
In some cases, Vault fails to generate formatted outputs.   DEV-377359
In some cases, Vault does not properly display images in rendered Microsoft Word™ documents in the document viewer.   DEV-315296
In some cases, tokens in documents with merge fields in tables fail to merge.   DEV-422845
In some cases, customers experienced intermittent slowness or failures to download renditions with overlays.   DEV-350821

August 11, 2021

Release Number: 21R2.0.10 | Build Number: 10653

Category Description Issue No.
Admin After an Admin updates the Label value of a Page object and clicks Save, Vault displays a “Server having problems” error.  This fix was removed from this maintenance release. DEV-424309
Authentication Vault-to-Vault connections fail if a second Vault connection user is created.   DEV-420164
Authentication After a user logs in as another user using delegate access and then clicks the “Return to your account” link in the banner, Vault navigates to the My Vaults page but the banner does not disappear.   DEV-425001
Clinical Operations Users are unable to sort columns in the TMF Viewer by clicking the column headers.   DEV-423421
Commercial Generating an Approval Document for a Content Module fails when the Country field is set as required on the Base Document.   DEV-422386
Documents In some cases, Merge Field tokens merge with an additional, incorrect blank value.   DEV-402251
Documents With Action UI enabled, highlighting text in an unsaved sticky note annotation with the cursor causes the text to disappear.   DEV-420951
Documents In Overlay mode with a filter for resolved annotations, if a user creates a note and switches to Sidebar mode, the new unresolved note displays on the page.   DEV-421331
Documents If a user opens the Filter menu from the DocInfo page and then views annotations in Notes or Thumbnail view, the annotation view shifts to the right.   DEV-421332
Documents After exiting fullscreen mode, adjusting the size of the browser does not correctly resize the document and moves annotations to the bottom of the document.   DEV-422557
Documents In some cases, with Action UI enabled, the document viewer toolbar is missing after disabling Annotate mode.   DEV-423196
Documents After relabelling the Inbox lifecycle and document type, users cannot upload documents via Veeva Snap.   DEV-424743
Performance & UI In Tabular View, the Actions menu drop-down is missing a box-shadow and is difficult to distinguish from the background.   DEV-421912
Performance & UI Vault incorrectly displays “Start Multi-Document Workflow” on dialogs that should read “Start Document Workflow.”   DEV-425355
Quality On Internet Explorer™️ 11, after clicking the Actions menu on a Document Change Request in the grid view for a Document Change Control record, the menu items do not appear until the user hovers over the area where they should appear.   DEV-416981
Quality In certain cases when using Quality Teams, Vault displays “Server having problems” when attempting to remove a user from a workflow role.   DEV-423884
Quality Under certain circumstances, using the Manage Team button to remove a user from a Quality Team role may not remove the users or cancel workflows as expected.   DEV-425348
QualityOne Under certain conditions, when a Substitute Training Rule has the condition that the Person’s Status should be Active, the corresponding Substitute Training Requirement is not assigned to active Learners.   DEV-422154
Regulatory In some cases, Vault will create a placeholder in a binder when attempting to create a reference leaf.   DEV-411826
Regulatory In some cases, Vault fails to allow the user to select items when viewing a correspondence document.   DEV-424479
Regulatory When a Correspondence document only has an Application value, expanding the Dossier Review panel results in an unexpected error.   DEV-425729

August 5, 2021

Release Number: 21R2.0.6 | Build Number: 10617

The build number for this release was previously 10621.

Category Description Issue No.
Admin In Vaults where Enable User Mentions in annotations is disabled, users experience a server error when loading the Notifications page.   DEV-423046
Clinical Operations Vault fails to create related User Role Setup records when creating Study Persons in bulk via API or Vault Loader, even with create_urs__v = TRUE.   DEV-418713
Clinical Operations Document Reconciliation includes documents mapped to the Expedited Safety Report artifact.   DEV-418836
Clinical Operations When no Countries are found to match the country exclusion filter for a Safety Distribution, Vault performs no filtering and selects all available Sites.   DEV-420272
Clinical Operations When performing the Complete action in the Document Inbox on a document that the TMF Bot has auto-classified, Vault requires the user to select a Document Type.   DEV-421272
Clinical Operations If a user attempts to inactivate a Person record that is linked to a Study Personnel record with “Grant Access to Related Records” set to “Yes”, Vault displays a “Server having problems” error.   DEV-421459
Documents User mentions that contain spaces are not correctly inserted into annotation comments.   DEV-420869
Documents Resolved note annotations do not appear in a document’s Notes view, and when a user resolves an annotation in Notes view, the annotation disappears.   DEV-421305
Documents If Push to Staging is not enabled for Vault Digital Publishing, the Information Panel does not display the Staging CDN URL, and the CDN Staging actions do not appear in the Actions menu.   DEV-421394
Documents In some cases, after a user downloads a PDF with annotations, the Download with Annotations dialog does not appear before the PDF begins downloading.   DEV-421466
Documents Vault incorrectly displays the Approved Link icon on Auto Link annotations.   DEV-421515
Documents Users are unable to delete annotation replies in Notes view.   DEV-421517
Documents In some cases, documents may fail to render when they contain a large number of Merge Fields errors.   DEV-421974
Documents After a user clicks the Complete button from the Actions menu of an unclassified document, the Classify Document dialog does not appear.   DEV-422476
Documents Suggested Links in Pending status are visible in the Notes view of Annotate mode.   DEV-422789
Documents The “PDF with Annotations” download option appears for video documents after a user creates video annotations.   DEV-423785
Lifecycle & Workflow Vault displays a “Server having problems” error when a user attempts to view the Workflow Timeline when the workflow definition contains a deleted reference to an Update Related Record field.   DEV-421442
Performance & UI Vault fails to prompt for confirmation when changing a record’s state.  Removed this issue as it doesn’t correct a defect; functionality is an enhancement. DEV-418549
Quality The “Show More” link does not appear on the Learner Homepage for Training Assignment descriptions that are more than three (3) lines long.   DEV-420089
Quality When only processing External Training Requirement types, Vault fails to complete the Update Training Assignment job.   DEV-423879
Regulatory The Publishing Status indicator may not reflect the current status of on-demand validation and publishing tasks.   DEV-395368
Regulatory Document Reconciliation is not activated automatically when Site Connected is added.   DEV-415253
Regulatory Vault fails to include the scheduled job ID when downloading the Publishing Progress status.   DEV-418287
Regulatory Submission join validation prevents the Create Related Records action from creating records when not all prerequisites are registered.   DEV-419576
Regulatory Correspondence documents do not appear in the Submissions Archive Viewer if they were imported while Vault was in Document Migration Mode.   DEV-419912
Regulatory In some cases, the names of certain inactive custom fields appear in the Manage Registered Details wizard.   DEV-420159
Regulatory In some cases, using the Create Related Record wizard on a Impact Assessment Report results in inconsistent record names.   DEV-422069
Regulatory Correspondence documents do not appear in the Submissions Archive Viewer when the Submission record’s Dossier Status has no value.   DEV-423944