Pre-Release Date: November 4, 2019 | Release Date: November 22 & December 6, 2019


The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.

Last Updated: November 20, 2019

Admin

Description Issue No.
When migrating a custom tab via VPK, Vault cannot handle labels greater than 40 characters.   DEV-256342
In some cases, Vault Loader fails when extracting object records.   DEV-273901
When creating a sandbox, Vault sends welcome emails to inactive Domain Admin users.   DEV-277749
When an Admin updates a Pending state user’s security profile from the legacy user page, the Pending state user moves into the Inactive state.   DEV-273233
When an Admin changes the domain status on a Pending state user to Inactive, the user account is not moving to the Inactive state on the vault where it’s currently Pending.   DEV-278024
Some users are unable to push case records to CRM when the records are in the closed state or updated.   DEV-277381
For some users, Pull CRM Inquiries updates all cases and case requests.   DEV-276791
The Delete button is visible when attempting to delete a Type Field for a standard object, which cannot be deleted in the UI. Attempting to use the button results in an error.   DEV-272901
A server error may occur when creating a Session on a Class Schedule record.   DEV-271156
Migrating Vault Membership lifecycle through Configuration Migration is no longer supported.   DEV-272796
Admins see a server error when attempting to delete an object field that’s used in a workflow. They should see an error that explains what has happened.   DEV-279652
Admins are able to assign Vault Owner and System Admin security profiles to user records in Pending state. This should be blocked.   DEV-279869
When creating a new User record by selecting an existing domain user, Vault populates the user details but the Domain User field shows as blank.   DEV-275167

Brand & Medical Portal

Description Issue No.
For some users, the Synchronise Assets action does not add documents to the portal.   DEV-271792

Clinical Operations

Description Issue No.
On the Enrollment Status Graph, Vault does not display an aggregate number for date-based metrics that are calculating for metrics over time.   DEV-277705
When Person Organization & Migration is enabled, Vault updates the Monitoring Visit Participant field on all Study Team Roles to “Included”. Additionally, Vault updates the Monitoring Visit Participation field on the Principal Investigator and Site Monitor Study Team Roles to “Included & Invited.”   DEV-275788
In some cases, Vault cannot create placeholders in bulk.   DEV-271101
In some vaults, attempting to create a Site record results in a server error.   DEV-271305
When transferring data using Veeva Clinical Network, Vault sometimes ends agreement processing if there is a failure in the document transfer process.   DEV-277210
Users are unable to select the “Study Does Not Already Exist” option if the study record in their vault has a required field that is either not required or blank in the initiator vault.   DEV-278882
In some cases, the CDX Pending Scope Variable Value object is visible in vaults without Veeva Clinical Network enabled.   DEV-279074
When the Clinical Network Connection is initially inactive, users are able to create and send agreements without an error message, however, Vault will not transfer object records or documents.   DEV-277385
For some users, Vault reports the error: “Unable to create pending record due to configuration issues. Please create a temporary record and map it to the incoming record.” when attempting to complete an agreement workflow even though there is no configuration error.   DEV-277414
In some cases, Vault encounters a server error when attempting to resolve a CDX mapping issue.   DEV-274292
Vault encounters an error if a user runs the Update Metrics Job and the Arm Based Metric? field is null.   DEV-277977
In rare cases, Vault encounters an error when running the Create Metrics Over Time job.   DEV-275374
Some users are unable to create trip reports as part of completing a task in an object workflow.   DEV-278301
Some users are unable to add a new trip report section to a Monitoring Event page layout.   DEV-279357
Vault drops Kanji characters when generating trip reports in Japanese.   DEV-279709
A server error may appear when completing a Monitoring Event requiring no changes.   DEV-278049
In some situations, eTMF does not populate milestones on a document upon upload.   DEV-280914

Developer Features: API

Description Issue No.
In API v18.2+, using idParam to upsert object records fails if the records to upsert are identified by a unique number field.   DEV-276962

Developer Features: MDL

Description Issue No.
In some cases, when an object is created using the MDL RECREATE command and an order for fields is specified, the fields do not appear in the specified order on the object list layout page.   DEV-263171
When a user tries to change the no_copy attribute of the global_id__sys field to false using the MDL ALTER command, Vault returns a SUCCESS message but not change the value of the field or warn users that the value cannot be changed.   DEV-278575
Object creation using MDL is experiencing slower performance than in 19R2 release.   DEV-276093

Developer Features: SDK

Description Issue No.
When the Vault Java SDK fails to create a new object record, the error message only describes that the record was not created and does not describe the error.   DEV-270942
When viewing Message Groups in the Message Catalog UI, groups are not sorted by name.   DEV-276702
With the Message Catalog feature, updates to existing message translations are not audited.   DEV-276901
A server error may occur when viewing a Reference Lookup with the Object Lifecycle State lookup type.   DEV-279230
When a trigger performs a nested update operation, deleting a single record may result in an uncaught concurrent modification exception.   DEV-277502

Developer Features: VQL

Description Issue No.
VQL statements may intermittently fail to execute due to a missing index file.   DEV-263799
VQL sometimes does not return documents that are synonym matches in a query.   DEV-280350

Documents

Description Issue No.
After disabling the rendition setting ‘Generate bookmarks for Title Style’, Destinations for title styles are not displayed in the viewable rendition   DEV-265464
In some cases, a bookmark may lead to an incorrect document location if its associated Word fields are out of date.   DEV-268664
In vaults with the Rendition setting ‘Set link text to blue’ enabled, some Arabic text in close proximity to link text may incorrectly render in blue.   DEV-267718
For some users, checking out a large file with Collaborative Authoring takes over a minute.   DEV-274367
Some users are able to API batch create new versions of documents that have been checked out with Collaborative Authoring.   DEV-276124
Some users see a “file not found” error message when they attempt to download uploaded renditions from FTP inbox.   DEV-277357
Some users see an “Error transcoding video” message when they attempt to make a copy of a video file.   DEV-277380
When some users configure a document type with a global ID set to “regenerate name on save,” the global ID field does not populate.   DEV-274266
For some users, the Edit button for Collaborative Authoring appears on Planned documents and displays a server error when clicked.   DEV-277638
Some users see a server error when attempting to edit some documents with Collaborative Authoring.   DEV-277066
While the action ultimately fails, the Compare Version action menu item appears in the Version History dialog even if a user does not have the View Content permission on both versions.   DEV-276636, DEV-276672
Vault does not generate suggested links for the Claims object when the object has picklist and field values while the document does not have equivalent fields.   DEV-277671
In some cases, Vault does not generate suggested links for MSG files when there is a match in the text.   DEV-275562
Vault does not generate suggested links if the matching text contains certain special characters, such as <, >, ≥, or ≤, without a space character to separate them from other characters.   DEV-276466
If you create a draft of a checked-out document with API >v19.3, the checkout is canceled, but Collaborative Authoring with Microsoft Office still shows the document as checked out.   DEV-276279
While ultimately uneditable, the Edit button is displayed for the “Check out type” document field.   DEV-271295
On Microsoft Edge browsers, when users open a document that is already checked out, Vault wraps the text in the banner message.   DEV-280388
In certain situations with canceled checkouts to Collaborative Authoring, there are file conflicts.   DEV-279753
When using Find in Document, Auto Claims Linking, or certain annotations, Vault cannot find documents by searching on words that use combining characters (ä, ü, etc.).   DEV-274469

Multichannel

Description Issue No.
When users select the Generate Email Preview action, Vault navigates back to the Doc Info page instead of the Email Preview page.   DEV-278613

Lifecycle & Workflow

Description Issue No.
Some users see a server error when they attempt to complete a task in a multi-document workflow.   DEV-271982
It may be possible to recreate or alter a TASK step type in multi-document workflows.   DEV-278663
Completion of a workflow task that then enters a new State with a URL entry criteria condition may fail.   DEV-277039
A server error may occur if multiple users concurrently complete a workflow task.   DEV-270438

Localization

Description Issue No.
The Admin UI for Message Catalog may not be translated properly for languages besides English.   DEV-276909
When your language is set to Japanese, the link to Vault Help from the Help & Support page leads to a 404.   DEV-277415

Objects

Description Issue No.
When a field is hidden by an object page layout rule, the page layout shows a gap in the details section.   DEV-276979
Object page layouts show the section name rather than the appropriate label, for example, “signatures__v”.   DEV-274584
In certain situations, renaming a custom field on an object can cause an issue that makes Vault inaccessible.   DEV-278916, DEV-278253
In some cases, exporting an object record audit history with filters applied will export fewer results than what appears in the Vault UI.   DEV-279297
In some cases, Vault does not correctly apply object page layout rules where the layout rule expression evaluates whether a number field is blank.   DEV-280044
When attempting to use a bulk action on User object records, users see an error.   DEV-280652
When editing an object record, Vault does not populate a lookup field (text) before save.   DEV-279999

Performance & UI

Description Issue No.
In some cases, users experience a timeout when loading the Business Admin tab in Chrome.   DEV-276403
Admins are unable to remove the Details section from an object page layout even after removing all fields from the section.   DEV-277443
The Suggested Links button does not have an icon.   DEV-277984

Quality

Description Issue No.
Some Training Requirement entry actions may not correctly trigger if Vault is set to a non-English language.   DEV-278668
In rare cases, the Update Training Assignments job may fail and list an ‘Unexpected Error’ detail in the job log.   DEV-274304
In some cases, after an upgrade, existing Learner Role permissions may be overridden.   DEV-277999
Vault displays an error when attempting to delete Training Requirement object records using the Delete Records bulk action.   DEV-276936

Regulatory

Description Issue No.
When a user views a sub-folder in the viewer, Vault does not display the Back to previous page link.   DEV-265175
Vault is unable to create viewable renditions of XML files for some SPL imports.   DEV-262088
For Canadian submissions, when a user overwrites the initial submission description within the Submission Administrative Information with a blank value, the initial value is published instead of the blank value.   DEV-268774
Users are unable to open the dossier review panel in Safari.   DEV-276587
Users are not notified when they select inactive submissions records for inclusion in a bulk import.   DEV-276260
In some cases, users experience a “Page not Found” error when clicking links in the Application Selector menu in the Submissions Archive viewer.   DEV-273378
In some cases, document fields for merged document PDFs in submission ready binders are not populated when publishing report level content plans.   DEV-277699
In some cases, when publishing submissions for Canadian validation, bookmarks and hyperlinks targeted to unknown destinations are reported with incorrect validation results.   DEV-274693
Users are unable to change the status of document fields when multi-select is enabled.   DEV-278052
Users experience slow performance when publishing report level content plans containing links.   DEV-278176
Vault doesn’t include a published document in a merged PDF if the Owner role on the Submission Ready document lifecycle does not include the Edit Document permission on the Published state.   DEV-277898
Users can’t open the Manage Submission Administrative Information page from a content plan that was copied from another content plan and that contains two join records for the same country.   DEV-278319
Vault fails to report Rule 5205 when an EDL Item record is changed from active to inactive, when Continuous Publishing is set from No to Yes, or when the Published Output Location is changed.   DEV-272329
In some cases, users experience slow performance when publishing a document containing 2,000 or more pages.   DEV-274112
Vault intermittently schedules the RIM Publishing Validation Monitor job twice.   DEV-257565
Vault fails to apply a defined dossier format to eCTDs imported via the FTP.   DEV-277662
Target link page numbers are incorrect in validation error details when a user creates a permalink to a specific document page.   DEV-266981
In some cases, users in RIM Submissions vaults experience slow performance creating a binder from a content plan when the binder contains 500 or more documents.   DEV-266695
After publishing a submission, if a user updates the Continuous Publishing field to No on a Content Plan Item record matched to a link target document and then runs on-demand publishing from the root Content Plan record, Vault removes the permalink from the source document and doesn’t republish the target document.   DEV-266213
Vault sometimes fails to delete Submission Validation Result records after the Validation Results Archival job runs and attaches the ZIP file to the Content Plan record.   DEV-265907
Users experience slow performance in the Submissions Archive Viewer when expanding a section that contains 10,000 documents.   DEV-275284
When an Admin configures a Gateway Profile and uploads a certificate that is in an incorrect format, the Admin sees a server error instead of an error message.   DEV-275972
Vault displays values in the wrong columns for Rule 5200 in the Detailed Publishing Results section on the Submission Validation Result record, and the continuous validation job clears the values in the table and leaves the columns blank.   DEV-261140
The report level publishing job fails and Vault unmatches a matched document when a user upversions a version-locked document and republishes the report level content plan.   DEV-276225
Vault doesn’t update the binder structure correctly when a user sets an STF XML Content Plan Item record to Inactive.   DEV-275240
In the Submission Administrative Information viewer, Vault should display excluded values at the bottom of the screen.   DEV-274059
When a document template includes a TOC bookmark token without words — bookmark() — Vault doesn’t generate the TOC with bookmarks.   DEV-278435
In the Submissions Archive Viewer, when a user selects the Historical Lifecycle for the document and clicks the document link, Vault should open the Doc Info page with the Dossier Review Panel displayed.   DEV-276513
When the RIM Submission Publishing job runs on a submission with over 20,000 content plan items, Vault creates the binder and users can access the published documents, but the Job Status shows “Running (95%)”.   DEV-268732
After the continuous publishing job runs, Vault fails to remove Rule 1425 when the source document has been included on the source Content Plan Item record.   DEV-272057
When a user adds a Submission Country join record on a published submission where overrides have already been added in the Submission Administrative Viewer, Vault fails to highlight the overrides in bold and use them as the default value for the new country.   DEV-269718
Vault fails to remove Rules 1323 and 1425 when a document is matched to a source Content Plan Item record and published as part of the continuous publishing job.   DEV-272234
Users sometimes experience slow performance when publishing large content plans.   DEV-272908
A network error message may occur when opening a placeholder document from the submission archive list view.   DEV-277227
Merging a PDF may fail if Published Document field is null or empty.   DEV-276989
Under certain conditions, permalinks may not update properly when uploading a new version of the target document after approval.   DEV-277202
Vault sometimes can’t resolve the Table of Contents in a newly-created document after a user selects the Document from Template action from a Content Plan Item record.   DEV-280377
Users experience slower than usual performance after selecting the Excel Tree with All Descendants export option from the Hierarchy Viewer.   DEV-280455
Vault fails to report PDF validation rules after a user makes a Content Plan Item record inactive and the continuous publishing job runs.   DEV-279029
Vault truncates unresolved tokens during publishing.   DEV-280376
Vault fails to up-version the source document when a user approves the source document and target document at the same time after publishing.   DEV-280239
Vault creates an incorrect number of Registrations records when the Product Variant field is populated on a Submission Product join record and the referenced product is complex.   DEV-280071

Reporting

Description Issue No.
In certain cases, users experience server errors when running reports configured with summary calculations on document formula fields that return dates.   DEV-277367
In rare cases, users experience a discrepancy between the data displayed in dashboards and their reports.   DEV-278776
Users experience slow performance when running reports configured with multiple columns containing web links.   DEV-266956
Selecting Document State Type as a column in some Multi-Pass report types results in a server error.   DEV-268805
When running a Multi-Pass report on a workflow view after removing the Workflow Name column, users experience an error.   DEV-271975
In some vaults, the bands on gauge charts are not displayed correctly.   DEV-277428

Search & Filter

Description Issue No.
When opening a saved custom view that filters by Role on a document tab, the Actions menu is not accessible.   DEV-279832

Security

Description Issue No.
Removing all object permissions from a permission set causes a server error.   DEV-276657
After disabling the Vault Delegate Access feature, some vaults are still accessible to delegates.   DEV-273497

Vault File Manager

Description Issue No.
In certain situations, canceling a bulk upload from Vault File Manager sets file statuses to “Not Checked Out” or “Check In Failed”. This action should set all files to “New” status.   DEV-277174
When users lose their connection to Vault while checking out, Vault File Manager does not show the file status as “Download Failed”.   DEV-272982
When multiple users use Vault File Manager on the same machine, checking out a single document from Vault with Vault File Manager open causes a second instance of Vault File Manager to launch on the desktop.   DEV-274517