A “maintenance release” is a release that contains fixes for issues that are affecting customers in production environments. We typically communicate 24 hours prior to the release that we will be applying a maintenance release and that there will be a short service disruption. This list only covers fixes to General Release versions.

The list of fixed issues is not finalized until just before the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.

We number maintenance releases by appending the number of the maintenance release to the General Release number. Vault uses even-numbered releases, while CDMS uses odd-numbered releases. The most recent Vault General Release is 20R1.0, so our maintenance releases for this version are 20R1.0.2, 20R1.0.4, and so on.

Last Updated: Aug 15, 2023

July 22, 2020

Release Number: 20R1.0.56 | Build Number: 720

Category Description Issue No.
Regulatory In some cases, EMA XEVMPD third acknowledgements result in a matching failure. DEV-333158

July 15, 2020

Release Number: 20R1.0.54 | Build Number: 715

Category Description Issue No.
Documents When a document is checked out using Collaborative Authoring with MS Word, a change to the document's owner permissions by a user that is not the Check Out user may cause the document to have no owner. DEV-331333
Documents Vault does not update the Merge Field token for documents entering the Steady state. DEV-327733
Documents Bulk document export jobs may display a status of "Errors Encountered" if the included files have long file names. DEV-330520
Documents In some cases, document renditions with long rendering times may fail to render. DEV-330608

July 12, 2020

Release Number: 20R1.0.52 | Build Number: 708

Category Description Issue No.
Documents Creating documents in bulk through the API has decreased performance. DEV-332958
Documents In some cases, permalinks in renditions are not rendered properly and are instead "floating." DEV-319447
Regulatory In some cases, Vault incorrectly renders some STF XML files, preventing users from clicking links in the rendition. DEV-328711

July 10, 2020

Rendition Updates

Description Issue No.
In some cases, after rendering a Microsoft Word™ source document with markup, the markup is missing from the downloaded source file. DEV-329424

July 8, 2020

Release Number: 20R1.0.50 (Simple Transfer)

This release only affects Veeva Simple Transfer (formerly Clinical Network).

Category Description Issue No.
Clinical Operations When using Simple Transfer (formerly Clinical Network), document types that use a document name configuration mapping populate the audit trail log with unnecessary reclassify audit events. In addition, this prevents the transfer of the delete action. DEV-327054

Release Number: 20R1.0.48 | Build Number: 700

Category Description Issue No.
Admin For users that were inactive when the Manager Group feature was enabled, Vault doesn't create a manager group when the user becomes active. DEV-328310
Clinical Operations In configurations where Simple Transfer (formerly Clinical Network) is enabled but Site Connect is not, multi-site distribution jobs fail. DEV-329708
Documents Vault does not update the Merge Field token for documents entering the Steady state. (Postponed to a later release) DEV-327733
Quality Vault allows Quality Team creation when a team exists for another object with the same name but a different namespace. This should be blocked. DEV-329363
Regulatory The Update Content Plan action does not run successfully in some Vaults with a specific structure of inactive and active Content Plan Templates. DEV-326902
Reporting Users see a server error when attempting to email workflow participants from a report. DEV-327780

July 1, 2020

Release Number: 20R1.0.46 | Build Number: 691

Category Description Issue No.
Admin When a Test Data type migration package contains a field that references the User object, and no value is entered for that field, Vault incorrectly populates the field with the value of the Test Data User field. DEV-317921
Admin In some situations, loading a VPK that generates a placeholder for an object lifecycle removes role permissions assigned by default. DEV-327759
Clinical Operations In some cases, updating notification email body text causes an invalid token error. DEV-328140
Clinical Operations In some cases, the MSDD job completes with errors encountered in Vaults with the Veeva Clinical Network enabled. DEV-328573
Documents In some cases, clicking on View in Event Material results in an Internal Error. DEV-327345
Documents Under certain conditions, incorrect page size values for rotated pages (90 or 270 degrees) that have a coordinate system with non-zero origins can impact the accuracy of a number of features that depend on page sizes (e.g. BFA, cross-doc navigation, etc.), as well as some bookmark navigation to rotated pages. DEV-327691
Documents In some scenarios, automatic document tagging does not tag all of the required documents. DEV-328717
Quality Attempting to remove inactive/invalid groups from sharing settings where the groups do not already exist as part of an object's sharing settings results in a server error. DEV-328253
Quality In certain cases, VPK files containing record triggers cause deployment packages to fail.
Note: This issue is fixed by reverting the fix for issue number DEV-325009 released in 20R1.4.
DEV-329162
Regulatory In some cases, the checksums for published documents are incorrect after continuous publishing runs. DEV-320695
Regulatory When a user sets or clears the Continuous Publishing field to enable or disable continuous publishing, Vault takes more than 30 minutes to process the change. DEV-321118
Regulatory In some cases, Vault does not include all matched documents when copying a Content Plan. DEV-322418
Regulatory Vault fails to create a Product Report with 500 or more Product Report Item records at the same level in the hierarchy. DEV-326133
Regulatory In some cases, Vault adds additional dosage forms to the Product Report rather than a combined dosage form and fails to generate the XEVMPD authorization status. DEV-327685
Reporting An error may occur when attempting to run a report including a lookup on the related object lifecycle state. DEV-328019

June 29, 2020

Release Number: 20R1.0.44

This release only affects Veeva Snap.

Category Description Issue No.
Veeva Snap Users sometimes see the message "Invalid Session – Vault Response: Invalid or Expired session ID" although they are logged in and were previously able to use the app. DEV-324977

June 26, 2020

Release Number: 20R1.0.42

This release only affects Veeva Clinical Network. There are no customer-facing fixes in this release.

June 25, 2020

Rendition Updates

Description Issue No.
In some cases, renditions files are longer than source documents. DEV-319190
In some cases, MSG files fail to render. DEV-325202
In some cases, fonts do not render as expected when printing. DEV-288794
In some cases, PDF files are corrupted after applying the OCR process. DEV-325694

June 17, 2020

Release Number: 20R1.0.40 | Build Number: 654

Category Description Issue No.
Admin Some Vault email notification fail to send with the reason "Too old" when they should send successfully. DEV-324947
Admin Users are unable to create a second Checklist Type on the same Target Object. DEV-324988
Commercial In some cases, Single Document Publishing does not sync to CRM. DEV-313956
Documents Documents using many matching sharing rules may result in reduced performance. DEV-322560
Documents The Make a Copy user action does not default Currency and Cost fields when there is a default value set. DEV-323970
Lifecycle & Workflow After adding an eSignature to a document within a multi-document workflow, the Verdict label shown as the name (such as verdict_approve__c), rather than the label (such as Approve). DEV-323955
Objects Upserting object records sometimes fails with an "unexpected error". DEV-324975
Quality When creating a Quality Team for two objects which have the same API name but different suffixes, users may receive a "Server having problems" error. DEV-325009
Regulatory In the Manage Registered Details Wizard, the Select Field picklist is empty when the user is able to select Lifecycle State through inline editing. DEV-323564
Regulatory In the Manage Registered Details Wizard, updating a multi-value picklist does not always save properly. DEV-323741
Regulatory While attempting to set the XML operation to append, delete, or replace and attempt to use the Set Leaf Operation on a Content Plan Item, users receive an error message stating, "Your Vault has experienced a network issue. Please refresh your browser and try again. If this error continues to appear, contact Veeva Support." DEV-324083

June 12, 2020

Rendition Updates

Description Issue No.
In some cases, renditions files are longer than source documents. DEV-315280
In some cases, MSG files fail to render. DEV-314384

June 10, 2020

Release Number: 20R1.0.38 | Build Number: 9

This release only affects Veeva Clinical Network.

Category Description Issue No.
Clinical Operations In some cases, Vault files documents incorrectly if the Site, Study, and Study Country fields are not populated. DEV-323598

Release Number: 20R1.0.36 | Build Number: 629

Category Description Issue No.
Admin An invalid icon appears in the Admin > Configuration > Document Fields page. DEV-313390
Admin For new Vault User records created after 20R1.0, if an Admin does not select the Domain Admin checkbox, Vault incorrectly defaults the value to null instead of false, causing the users not to appear in some reports and queries. DEV-321827
Clinical Operations When transferring documents with Veeva Clinical Network in Vaults with Blinding Document Field Defaulting enabled, Vault does not honor the blinding value entered when creating a document. DEV-322875
Clinical Operations Users without the Read permission for Queues are unable to save files after upload. DEV-323561
Commercial When a field that is mandatory by default on the Case object has been made non-mandatory in a Vault, Medical Inquiry users are unable to send Case Response emails. DEV-323967
Commercial PromoMats incorrectly calculates the Days to Approval field. DEV-324022
Performance & UI In some cases, clicking on the link to an attachment from the document viewer takes the user to their Home tab instead of to the attachment. DEV-324138
Quality The Next Training Date (Recurrence) is not updated for Training Assignments that are not in the Assigned or Completed state. DEV-323153
Regulatory When a user selects a non-current document from the Historical Lifecycle for a submission, Vault opens the wrong document. DEV-319210

June 4, 2020

Rendition Updates

Description Issue No.
In some cases, bookmarks are not generated for captions. DEV-318383
In some cases, Table of Contents heading numbers are blurry. DEV-314971
Kaiti fonts are replaced by default fonts. DEV-301351

June 2, 2020

Release Number: 20R1.0.34 | Build Number: 601

Category Description Issue No.
Documents In some cases, applying an overlay to a document may result in erroneous text appearance. DEV-315567
Clinical Operations When creating milestones from a Template Milestone Set, Vault is not creating Clinical User Tasks for all sites. DEV-321455

May 28, 2020

Rendition Updates

Description Issue No.
Hidden text in headers and footers which contains hyperlinks may incorrectly display as unhidden in MS Word renditions. DEV-317397
In some cases, documents utilizing the "Add links to Endnotes and Footnotes" option may fail to render. DEV-319052

Release Number: 20R1.0.32 | Build Number: 578

Category Description Issue No.
Admin Some users experience a failure when generating Vault Configuration Reports that include Document components. DEV-314724
Clinical Operations When creating milestones from a Template Milestone Set, Vault is not creating Clinical User Tasks for all sites. DEV-321455
Documents Users are unable to create or update field dependencies when using Vault in the latest version of Chrome. DEV-321662
Documents Users experience slow performance when creating binders. DEV-317926
Reporting Some users experience a timeout error when running flash reports that include multi-value object reference fields. DEV-316078
Search & Filter Some users experience slow performance when loading a saved view containing faceted filters in the Library. DEV-319195
Regulatory Users experience an error when importing submissions if the XML contains a reference preceded by "./". DEV-318607
Regulatory In some cases, Vault does not update the Regulatory Objective field when a user performs the Manage Registered details action. DEV-319303
Developer Features: API Some calls to the REST API using Vault Loader are counted towards the burst limit twice. DEV-317710

May 21, 2020

Release Number: 20R1.0.30 | Build Number: 564

Category Description Issue No.
Documents

Document fields that have reference constraints configured appear empty, and users can't select values.

Note: This issue is fixed by reverting the fix for issue number DEV-318853 released in 20R1.0.28.

DEV-321687

May 20, 2020

Release Number: 20R1.0.28 | Build Number: 555

Category Description Issue No.
Commercial Users cannot perform the Create Related Binder action if they don't have the Create Document Permission in addition to the Create Binder Permission. DEV-314917
Commercial Vault fails to create a related binder when the original binder name and the "Related Binder -" prefix exceed 100 characters. DEV-317625
Developer Features: MDL When running an ALTER command on a Doctype, MDL removes Document Type Group overrides on the Doctype. DEV-319737
Documents When creating an image annotation, users cannot resize the Comment field in the dialog. DEV-313469
Documents Users experience slow performance when selecting object records in document fields that have reference constraints configured. This change requires that users now have access to any join objects included in dynamic reference constraint configurations on document fields. DEV-318853
Documents Vault attaches Large Size Asset rendition files to staged documents rather than the intended documents when users upload via FTP Inbox. DEV-319954
Lifecycle & Workflow Users cannot delete object lifecycle entry actions and receive unclear error messages. DEV-319991
Regulatory In some cases, device-specific fields that are hidden from users prevent users from creating Registered Packaging records through the Manage Registered Details wizard. DEV-315984
Reporting Users see an error when attempting to download the Excel Template sample from a report. DEV-319938
Search & Filter In some cases, when users enter the Advanced filter mode to filter on Document Type and start to type values into the filter search bar, Vault doesn't suggest the appropriate results. DEV-320626
Security When Admins create cross-domain users in Vaults with multiple applications, Vault automatically populates each Application License Type with the cross-domain user’s License Type. With this fix, Vault instead populates only one Application License Type with the cross-domain user’s License Type, in the application which has the highest number of license types available. If multiple applications "tie" for the highest number of licenses remaining, the Application License Type is set in all of these "tied" applications. DEV-308885

Authentication Updates

Category Description Issue No.
Authentication When users navigate to Admin > Settings > Domain Information, they see an error and cannot view the page. DEV-319868

May 14, 2020

Release Number: 20R1.0.26 | Build Number: 8

This release only affects Veeva Clinical Network.

Category Description Issue No.
Veeva Clinical Network In some scenarios, retrying a document transfer which had previously failed with the "Run Associated Rule" action does not work. DEV-317572

May 13, 2020

Release Number: 20R1.0.24 | Build Number: 523

Category Description Issue No.
Clinical Operations In some scenarios, milestone rollups do not correctly populate the finish date in the related milestone dependency records. DEV-318919
Clinical Operations From a site-level EDL item, executing the user action "View Related Expected Documents" instead executes the Clinical-specific user action "Update Related Expected Documents". DEV-304736
Documents In some scenarios, navigating to another document from the SubmissionsArchive viewer shows a mini-browser which states "Document Not Found" instead of the requested document. DEV-317357
Documents In some scenarios, automatic document tagging does not tag all of the required documents. DEV-318664
Quality In some scenarios, Managers are not automatically assigned to Manager Groups on Training Assignments and must be manually assigned. DEV-314508
Regulatory After initially failing during validation, Vault deletes some Submission Validation Result records rather than updating them to the Pass status when validation runs again. This fix includes additional cases not included in DEV-311952 from 20R1.0.8. DEV-318423
Regulatory In some scenarios, a published STF may appear duplicated in the published output. DEV-318982
Security When Admins create cross-domain users in Vaults with multiple applications, Vault automatically populates each Application License Type with the cross-domain user’s License Type. With this fix, Vault instead populates only one Application License Type with the cross-domain user’s License Type, in the application which has the highest number of this license type available. If multiple applications "tie" for the highest number of licenses remaining, the Application License Type is set in all of the "tied" applications. (Postponed to a later release) DEV-308885

May 8, 2020

Release Number: 20R1.0.22 | Build Number: 501

Category Description Issue No.
Lifecycle & Workflow Users cannot complete a multi-document workflow task with SSO eSignature if the workflow is for a single document. DEV-318173

May 7, 2020

Release Number: 20R1.0.20 | Build Number: 499

Category Description Issue No.
Documents Three Standard Metrics fields, Global Content Type, Content Creation Currency, and Content Creation Cost, were inadvertently made mandatory on all documents. DEV-318905

May 6, 2020

Release Number: 20R1.0.18 | Build Number: 498

Category Description Issue No.
Regulatory The warning message displayed to users attempting to remove the last existing reference from an approved claim record does not mention this action will move the claim from Approved to Draft state. DEV-309398
Regulatory After initially failing during validation, Vault deletes some Submission Validation Result records rather than updating them to the Pass status when validation runs again. DEV-311952
Regulatory Logging and auditing information may not be adequate to troubleshoot problems when publishing large submissions. DEV-315962
Documents In some cases, users see a server error when attempting to update a document that has an invalid Currency/Cost combination. DEV-316030
Admin Under certain conditions, inactive jobs may show as scheduled in the UI. DEV-316846
Documents Under certain conditions, using Merge Fields is documents results in missing annotations. Rendering the document again restores the annotations but may place them in the wrong position. DEV-317067
Quality User action to transition a document state fails if the "Recall Controlled Copies" entry action is on the target state and the user does not have permission to view object lifecycles. DEV-317123
Documents In some cases, previously successful queries may fail to complete due to a timeout issue. DEV-317171
Reporting Some long running Flash reports may result in degraded performance. DEV-317205
Admin The package comparison report shows differences for workflows configured prior to 20R1.0, even when the workflows have not been modified. DEV-317392
Regulatory Under certain conditions, updating the object lifecycle state for an active workflow completes, but should should fail. DEV-317450
Developer Features: API When document type contains a reference to a nonexistent rendition type the API throws an error, differing from the UI. DEV-317452
Quality Under certain conditions, an error may occur if the referenced user is empty when updating training assignments. DEV-317464
Commercial In some cases, email fragments do not show images of assets included in the Master Email Fragment. DEV-317470
Documents Editing the base document type may add rendition types even when they do not exist. DEV-317613
Performance & UI Under certain conditions, some Vault messages may not appear properly. DEV-317627
Quality Under certain conditions, users encounter a server error on MDCC workflows configured with the Cascade Document Roles system action. DEV-317807

May 1, 2020

Release Number: 20R1.0.16 | Build Number: 480

Category Description Issue No.
Developer Features: API Users experience slow performance when using the Export Documents API. DEV-316746
Admin When a Vault has more than 1000 Pending Users with a particular license type, Vault displays the number of Active Users incorrectly. DEV-316761
Clinical Operations Users are unable to use study selectors after choosing Classify Later when uploading a document. DEV-317375
Documents In some cases, when a user selects Import Document Links from the Actions menu on the Doc Info page, Vault shows a blank screen for several seconds without indicating that documents are loading. DEV-309315
Lifecycle & Workflow In some cases, users experience a sever error when attempting to add certain roles or run workflows on custom objects. DEV-316895
Reporting In some cases, Vault display group labels with incorrect values in Multi-Pass reports. DEV-317399
Reporting Users experience a "file is not a valid file type" error when uploading an .xlsm file as a report template. DEV-317090

April 30, 2020

Rendition Updates

Description Issue No.
In some cases, applying an overlay to a document with fillable fields may remove the values of the fillable fields. DEV-290381
In some cases, adding a product to a binder results in an error. DEV-313393
In some cases, image files uploaded via bulk API may render partially or fail to render. DEV-303375
Vault fails to render Microsoft Word™ document. Multiple
Fonts fail to render as expected in a Microsoft Word™ document. Multiple
Microsoft Word™ document rendition contains formatting issues. Multiple
In some cases, Microsoft PowerPoint™ documents contain formatting issues. Multiple

April 29, 2020

Release Number: 20R1.0.14 | Build Number: 467

Category Description Issue No.
Developer Features: API When a user submits a request to the Retrieve All Documents endpoint using the named_filter=Cart parameter, Vault does not return any documents DEV-314441
Admin When an Admin attempts to export a list of only active users from the Admin > Users & Groups page to Microsoft Excel, Vault includes both active and inactive users in the export. DEV-313625
Clinical Operations When a user with the Site User license type receives a Read & Understood task, they do not see the Open Task notification on the Site User home page. DEV-313584
Search & Filter When a user searches documents from the Library tab, Vault does not display values for related object field filters containing more than 15 records. DEV-314961
Localization Users who view Vault in some non-English languages experience an internal error when opening tabs containing multi-value picklists that do not include any values in the user's language. DEV-314591
Localization Users who view Vault in Korean see outdated and inaccurate translations of some messages. DEV-314443
Documents When a user uploads a password protected rendition manually in a Vault where Allow viewing and annotation of protected PDF files is enabled, the downloaded rendition is no longer secure. Additionally, if overlays are configured and the document is not in Approved State, Vault incorrectly applies the overlay to the downloaded rendition. DEV-315424
Documents When a binder template contains a planned document with merge fields tokens and the document type includes the "Merge Fields" field, Vault does not apply merge fields to the planned document when a user creates a binder from the template. DEV-313733
Documents Users experience an error message when trying to add a child section or set filing rules on some sections of a binder. DEV-315071
Documents Vault intermittently fails to display overlays on some documents. DEV-313977
Reporting In some cases, users experience an error when running some report types with documents as the secondary object DEV-315395

April 24, 2020

Release Number: 20R1.0.12 | Build Number: 437

Category Description Issue No.
Lifecycle & Workflow In some cases involving large groups of users in a role, the expected users may not appear in participant controls in multi-document workflows. DEV-314921
Lifecycle & Workflow Vault may display an error when attempting to migrate very large lifecycle configurations from a sandbox Vault. DEV-315274

April 23, 2020

Release Number: 20R1.0.10 | Build Number: 427

Category Description Issue No.
Clinical Operations In some lifecycle state entry action configurations, updating the Quality Issues field on a document can cause the Export File Name field to become blank. DEV-303617
Regulatory Report level publishing fails with a "No target document found for this permalink" error when a document link points to two different target documents. DEV-303994
Objects After creating a record from a related object section on the object record details page, users see the option to create additional records of that type in the main Create menu. DEV-313450
Objects After navigating to a related record from the object record details page and using the arrow icons to view other related records in the list, users see the option to create records of that type in the Create menu. DEV-311939
Documents In some cases, users see a server error when they attempt to update document fields. DEV-313406
Documents In some cases, applying an overlay to a document with fillable fields may remove the values of the fillable fields. DEV-290381
Documents Make a Copy may fail if the document contains annotations with replies. It may also misplace annotations and not copy annotation tags if the document contains area annotations. Re-rendering documents, or merging fields, may drop annotations until the document is re-rendered again if the document contains annotations with replies. DEV-314262

April 20, 2020

Release Number: 20R1.0.8 | Build Number: 415

Category Description Issue No.
Clinical Operations If "Enable automatch placeholders on new file upload" is active, users uploading new documents may be asked to identify placeholders even though a predefined placeholder exists. DEV-314338

April 17, 2020

Release Number: 20R1.0.6 | Build Number: 395

This release enabled the 20R1 feature: User Name & Password Retrieval During Login.

April 16, 2020

Release Number: 20R1.0.4 | Build Number: 406

Category Issue Issue No.
Clinical Operations In Vaults using the Clinical to RIM Spark integration, rerunning a failed job fails without an explicit error message if there is a typo in the document type configuration. DEV-308624
Clinical Operations When updating a Subject record linked to an archived study, Vault shows a server error (inline edit), sets the Study value to NULL (detail page edit) or shows an UNEXPECTED ERROR (API update). DEV-311016
Clinical Operations In certain situations, in CTMS when a study is using Arm-Based Metrics, milestone jobs fail to complete due to a server error. DEV-307054
Commercial In some cases, unclassified documents cannot be archived via a bulk action if the Currency setting is set to ‘Decline to Provide'. DEV-308807
Commercial In some situations, a portal user cannot save, edit, or navigate away from a page in a portal after selecting the Edit button. DEV-309619
Commercial Excel downloads from a portal view do not show the same set of documents as the portal view. DEV-302024
Developer Features: API Under certain conditions, the returned login_audit_trail CSV file may be empty when downloaded. DEV-311232
Documents For a document with link annotations, the Note Position and Filters drop-downs may not function correctly in the mini-browser window. DEV-308832
Lifecycle & Workflow In a multi-document workflow that prompts for picklist values, Vault shows inactive picklist values alongside active values. DEV-311012
Performance & UI When opening an MS Office file uploaded as an attachment, users see a blank window while Vault generates a rendition. DEV-310898
Performance & UI Sequentially creating multiple records of the same object and type may result in duplicate recent entries in the Create menu. DEV-309588
Quality Training Vaults with the manager role enabled may experience training job errors when creating sharing settings for large numbers of training assignments. DEV-307842
Quality In some cases, users experience slow performance when starting a document approval workflow and adding users to workflow roles. DEV-303791
Regulatory The "Show eCTD Metadata Mapping to users on submission import" enablement checkbox does not appear on the Admin > Settings > Application Settings page. DEV-311028
Regulatory In some cases, users can't create Regulatory Objective or Submission records in the Create Related Records wizard because filters in the wizard conflict with custom Criteria VQL on certain fields. DEV-309036
Regulatory Vault does not include all forms when a user exports a grouped US submission. DEV-310750
Regulatory In some cases, Vault reports an error when users import a submission via the FTP. DEV-309439
Regulatory When the "Show eCTD Metadata Mapping to users on submission import" setting is not enabled on the Application Settings page, Vault does not display the submission mapping page when users import a grouped submission. DEV-306706
Regulatory Users see an error when they open and expand the Dossier Review Panel from the Submissions Archive Viewer. DEV-303752
Security Classifying a previously unclassified document does not properly apply Dynamic Access Control. DEV-312766