Release Date: November 17 2023 & December 1, 2023
The following applications may have different release dates: QualityOne client applications, RegulatoryOne, Safety, and Veeva Claims.
The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
Last Updated: April 26, 2024
Brand & Medical Portal
Description |
Issue No. |
Vault does not open Portal components in a new tab when users press CTRL + Click on Windows or CMD + click on Mac® OS.
|
DEV-653314 |
Clinical Operations
Description |
Issue No. |
When users initiate the Multi-Site Distribution action and attempt to send a document to a role that does not match any User Role Setup included in the Study, Vault sends a generic "Errors encountered" notification instead of a more detailed notification about the cause of the error.
|
DEV-508428 |
Users are unable to add multiple Study Country records to a Study.
|
DEV-598418 |
When users run the Regenerate Site Survey job, Vault sends an email before the job is completed.
|
DEV-621551 |
In some cases, even when an email has been configured, Vault sends reminder notification emails from a generic Vault email address.
|
DEV-623128 |
In some cases, users encounter an unexpected error when attempting to bulk reclassify documents via API.
|
DEV-627599 |
In some cases, the Create Milestones from Template job fails when the Template EDL Refactor setting is enabled.
|
DEV-631740 |
When Vault has an autoclassification model deployed, the "Completed" attribute in a Prediction record will not be duplicated until a Vault is classified out of the inbox.
|
DEV-631857 |
When the Enable Recurring Milestone setting is enabled, users with read and edit permissions for the Template Milestone App Control but without read and edit permissions for the VOF Template Milestone field encounter a server error when attempting to create or access the RMST record.
|
DEV-632139 |
If the CRA person has no User ID value, Vault fails to create or send notifications when a milestone's Actual Finish Date is updated.
|
DEV-633056 |
Users without edit permission for Document Criteria - VQL are able to edit the Document Criteria - VQL field without an error or warning, though Vault does not save the changes.
|
DEV-634751 |
Users without edit permission for Document Criteria - VQL are unable to create a Train Model record.
|
DEV-634764 |
When the RIM to Clinical Operations Vault Connection has an inactive integration in the source Vault, but an active corresponding integration in the target Vault, the connection transfers relevant records.
|
DEV-646832 |
In some cases, Vault fails to match all uploaded documents when running the Match Documents on an EDL Item.
|
DEV-648359 |
When users have selected additional fliters in the Study Sites panel and then clear filters, Vault fails to clear all the filters.
|
DEV-649353 |
In some cases, users are able to delete trained models even when they are not in the Draft state.
|
DEV-650105 |
Users are able to modify Prediction Metric records, when those records should be system-managed and locked to editing.
|
DEV-651280 |
Users cannot sort by Document Number in the All sent and Received Tasks grids.
|
DEV-652763 |
Commercial
Description |
Issue No. |
Downloading Content Modules may take longer than expected.
|
DEV-639391 |
In some cases, users see a File not found error when attempting to download Content Modules.
|
DEV-640432 |
Developer Features: MDL
Description |
Issue No. |
Users experience slow performance when creating parent or child objects.
|
DEV-630765 |
The Retrieve Component Record (MDL) endpoint includes the `localized_data` attribute for `Layoutrule` components.
|
DEV-650182 |
When a user retrieves Layoutrule component type metadata or component records as MDL, the response includes the following attributes that cannot be used: parent_layout, name, and id.
|
DEV-651858 |
Developer Features: SDK
Description |
Issue No. |
When the Vault Java SDK Debugger is running, Vault throws an error when executing custom SDK code that uses the EmailService class.
|
DEV-634523 |
Developer Features: VQL
Description |
Issue No. |
In Vaults with target-specific attachment relationships, subqueries on Vault object attachments may return additional unexpected results.
|
DEV-643762 |
Medical
Description |
Issue No. |
While CJK Optimized Object Search is enabled, Vault fails to return CJK language FAQs in the Browse Frequently Asked Questions dialog.
|
DEV-653336 |
The Vault Medical logo appears bold and pixelated.
|
DEV-655704 |
Multichannel
Description |
Issue No. |
In some cases, Vault does not include distribution packages when exporting binders.
|
DEV-620526 |
Platform: Admin
Description |
Issue No. |
When an Admin attempts to delete a menu tab from a tab collection, Vault deletes all tabs within the menu.
|
DEV-642667 |
Users are unable to reorder tabs within a tab collection if the collection includes a menu tab.
|
DEV-644767 |
Users encounter a server error when trying to reorder tabs after deleting a tab.
|
DEV-645247 |
Platform: Authentication
Description |
Issue No. |
In some cases, users experience an "Unexpected login failure" message when logging into Vault.
|
DEV-629173 |
If a SAML user has previously interacted with a deep link in an email, clicking it again navigates the user to the Vault login page instead of the intended target.
|
DEV-645963 |
In some cases, logging in to VeevaID results in an "Unexpected Error".
|
DEV-651478 |
Platform: Documents
Description |
Issue No. |
Users are able to submit non-viewable renditions for rendering.
|
DEV-601949 |
In some cases, Vault fails to render Microsoft Word documents with hidden text.
|
DEV-606625 |
Vault may fail to render email templates with invalid image sources.
|
DEV-627808 |
In some cases, Vault may fail to render non-latin characters including CJK (Chinese, Japanese, Korean) and Arabic characters in Microsoft Excel comments and notes.
|
DEV-630715 |
Under certain circumstances, Vault fails to generate PDF/A viewable renditions.
|
DEV-630794 |
Under certain circumstances, Vault fails to generate PDF/A viewable renditions.
|
DEV-630795 |
Updates to the Display Section of the Lifecycle Stage field on the Lifecycle Stage object causes unintended updates to additional fields on the object.
|
DEV-633602 |
When a document is checked out for Collaborative Authoring through an entry action or workflow step, the page refreshes and displays the Collaborative Authoring icon but not the banner.
|
DEV-639891 |
Under certain circumstances, Vault fails to render merge fields documents with tracked changes.
|
DEV-641307 |
The Document Reference field does not update to the latest document version when the Generate Document from Report user action is used to update the document.
This issue only affects QualityOne Vaults and is listed in the QualityOne section below.
|
DEV-643021 |
While using Enhanced Suggest Links, Vault may fail to generate links for match text if the source file contains superscript or subscript characters.
|
DEV-644574 |
Attachment documents may appear blank when attempting to view them on mobile devices.
|
DEV-648429 |
If Latest Viewable Version or Latest Steady State Version is selected under Binder Display Options: Unbound Documents, the document title is not visible in the binder's Compact view.
|
DEV-649393 |
Users experience an error when attempting to update a deleted annotation field using the Annotation SDK.
|
DEV-653286 |
Users experience an error when attempting to update a deleted annotation field using the Annotation SDK.
|
DEV-653830 |
While multi-lingual document handling is enabled, Enhanced Suggest Links may fail to match non-English language claims and documents.
|
DEV-655833 |
The Match EDL Items to Documents job running daily is logged every other day in the EDL Item record’s audit trail (Last Matched Time).
|
DEV-657002 |
Platform: Lifecycle & Workflow
Description |
Issue No. |
The Prompt for Field in single record object workflows updates when the workflow fails to execute. The error occurs when the object is created from SDK and record action is executed on the SDK object record.
|
DEV-600643 |
When a multi-document workflow or task due date is updated from the Workflow Due Date, Cancel Workflow, Reassign Task, Update Task Due Date, or Replace Workflow Owner with Task Assigned to Workflow Owner dialog, the Task banner does not reflect the new date in the workflow's envelope view. The Task banner will reflect the new date if the user manually refreshes their browser.
|
DEV-625305 |
Users may see a server error when completing Approval tasks on legacy workflows.
|
DEV-643736 |
If Check In from Microsoft and Set new major version Entry Actions are configured on the same workflow state, Check In from Microsoft fails when executed.
|
DEV-644611 |
Vault may incorrectly display collaborative authoring document actions when a user configures cancellation actions or action steps for an object workflow.
Issue fixed in 23R3.0.
|
DEV-645756 |
In some cases, when entry criteria fail as expected, Vault displays a "Server Having Problems" error instead of a more helpful message.
|
DEV-651589 |
When a workflow cannot continue due to invalid task assignees, Vault incorrectly displays the error message "The data on this page has changed. Please refresh the page." rather than the correct error message for invalid task assignees, which is "Workflow task assignee group "{GroupName}:" must contain users."
|
DEV-653722 |
After cancelling a multi-document workflow, users may experience a server error when manually changing the document's state in the multi-document viewer.
|
DEV-656162 |
In rare cases, users experience a server error when attempting to complete a task.
|
DEV-657015 |
Platform: Objects
Description |
Issue No. |
The confirmation dialog does not appear when a user cancels the creation of a related object record.
|
DEV-632341 |
When populating a document field, users encounter a server error when entering a number value as a filter in the Select Document dialog.
|
DEV-653276 |
When creating a record from a document through a document action, specific version document reference field values are not successfully defaulted if the field is not configured in the page layout.
|
DEV-654550 |
When creating a record from a document through a document action, latest version document reference field values are not successfully defaulted if the field is not configured in the page layout.
|
DEV-654553 |
Platform: Performance & UI
Description |
Issue No. |
When a user visits a custom tab, Vault may open the Recents view instead of the All view.
|
DEV-602089 |
Platform: Reporting
Description |
Issue No. |
While editing a report, the names of available and displayed columns in the Edit Columns to Display are cut off.
|
DEV-598405 |
Vault may display incorrect results when users run Multi-Pass reports joined on and grouped by object references.
|
DEV-620294 |
Under certain circumstances, users see a validation error while adding a filter on a lookup field.
|
DEV-622423 |
Vault displays a server error when users run a Multipass report with a display format on the formula fields in the report's secondary object.
|
DEV-630055 |
Some Multi-Pass reports may return "No records found" within the dashboard preview, even if matching records exist.
|
DEV-637963 |
When a conditional field is created on a workflow user field in a Multi-Pass Workflow with Object report, and the field is added as a column in the report, the column displays incorrect data at runtime
|
DEV-649194 |
In some cases, users encounter duplicate values when entering single values in report filter prompts
|
DEV-651510 |
MultiPass Doc Relationship Reports encounter a server error at runtime if a document formula field with a previousValue(Document.previousdatetime_c) value is added to the report.
|
DEV-652744 |
Platform: Search & Filter
Description |
Issue No. |
Lookups to single value picklists do not appear in custom tab filter dropdowns.
|
DEV-518599 |
Users may receive a server error when they attempt to load the Tasks standard view if there is an object filter saved in their preferences but the object cannot be found.
|
DEV-557924 |
Attachments may appear in-line with documents rather than beneath them in Advanced Search results.
|
DEV-565239 |
After navigating forward in the pages of an object's list of record and opening a record's detail page view, users may no longer be able to navigate between pages in the record list.
|
DEV-572185 |
In some cases, superlatives, comparatives, and verb tense changes are not correctly highlighted in Advanced Search results.
|
DEV-581080 |
In some cases, users are unable to make fields appear as default filters.
|
DEV-582702 |
Searching for an attachment may return results in a language that is outside the user's preferred languages.
|
DEV-598648 |
Date and Number search filters always appear above other filters in Pill Section when they should appear in alphabetical order.
|
DEV-605618 |
In some cases, when a product name in a Medical Inquiry email includes special characters, it is not properly ingested in to the resulting case request.
|
DEV-608551 |
In some cases, users may experience slow performance when searching for documents on the Library tab.
|
DEV-610612 |
The My Tasks tab may fail to load for users with a large number of tasks.
|
DEV-618255 |
Vault fails to enforce the external text limit.
|
DEV-624216 |
In some cases, similarity checks for long text fields may return 0.0 scores for all similar records rather than the correct scores.
|
DEV-624217 |
When global search integration is enabled for a tab, that tab should appear as an option in the global dropdown. However, after reordering the tabs, the tab option disappears.
|
DEV-624682 |
In some circumstances, users may receive errors and no results for all searches.
|
DEV-627706 |
When advanced search triggers the no results redirect, both updated and non-updated filters selected in the advanced search dialog should be included in the redirect search, but only updated filters are included.
|
DEV-632367 |
Enhanced suggest links may fail to match text if the country is Australia.
|
DEV-635443 |
In some cases, Suggest Links may match twice, with one match containing a second sentence.
|
DEV-642699 |
User fields and values may incorrectly appear in Object tab search modifier suggestions for users without View User Information access.
|
DEV-645354 |
Under certain circumstances, Enhanced Suggest Links matching does not work as expected.
|
DEV-645969 |
When Suggest Links is enabled, Vault creates separate Claim Links when a synonym being matched is an abbreviation with punctuation.
|
DEV-650683 |
In some cases, when an admin attempts to change another user's search language settings, the changes are not saved.
|
DEV-656514 |
In some cases, when an admin attempts to change another user's search language settings, the changes are not saved.
|
DEV-656514 |
Platform: Vault Mobile
Description |
Issue No. |
The user may see an error message on the Library page if there is a security override of Hidden set for that user on any of the following fields: format__v, crosslink__v, filename__v.
|
DEV-580283 |
Quality
Description |
Issue No. |
The QMS Risk Builder tool may not display initial and final risk levels or scores in the risk builder grid for HAZARD-HARM and HACCP objects.
|
DEV-618004 |
In some cases, when the VeevaID Invitation Management job encounters errors, it does not transition the related Registration Tracking record state from Invitation Queued to Obsolete.
|
DEV-620145 |
Vault does not ignore letter case in VeevaID user email addresses (e.g., Firstname.Lastname and firstname.lastname), resulting in duplicate registration invitations.
|
DEV-627864 |
When updating a Study Team Role to use VeevaID and the role has 15,000 associated Study Persons, users receive a Server Having Problems error message.
|
DEV-635964 |
In some cases, the Create Related Record action may not execute successfully if the target object inherits a Quality Team member from the source object.
|
DEV-637311 |
In Vaults using the Quality to Clinical Operations connection, attempting to transfer a large number of protocol deviations from the Clinical Operations Vault to the Quality Vault may result in the job being unable to complete.
|
DEV-639886 |
Under certain circumstances in Vault LIMS, when viewing a result's changes, the time may incorrectly be displayed in the Vault's timezone.
|
DEV-644575 |
In some cases in Vault LIMS, a calculated lab result may incorrectly be able to updated via its record details page or via the API.
|
DEV-647166 |
In Vault LIMS, when Vault Loader is used to create new Spec Data records, Change Analysis records are only created for the first single record out of the number included.
|
DEV-647342 |
In Vault LIMS, in some cases the Create New Versions for Change Analysis Items action may fail on a Change Analysis may fail if it contains a resolved Change Analysis Item without a new version.
|
DEV-647675 |
In Vault LIMS, in some cases a version check on a Change Analysis may fail if it contains a resolved Change Analysis Item without a new version.
|
DEV-647676 |
In Vault LIMS, the editability of the Name field on the Sample object may incorrectly be unchangeable.
|
DEV-648213 |
Under certain circumstances in Vault LIMS, a version check on a Change Analysis may result in incorrect validation errors.
|
DEV-648383 |
Users are unable to create or update ILT classes if there are custom lookup fields configured on the class schedule.
|
DEV-652486 |
In Validation Management, the review interface content panel may not show the latest change on a new test step after a user clicks on the back button to add a new revision on a new test step, then navigates back to the review interface.
|
DEV-653022 |
In Validation Management, when clicking on steps in the authoring interface from the left-side navigation panel, the steps may not come into focus as expected, mainly when navigating between steps in the Setup and Execution steps sections.
|
DEV-656476 |
QualityOne
Description |
Issue No. |
The message that displays in the confirmation dialog when attempting to delete a CCP-Hazard Analysis record is not translated from English into the user’s specified local language, when applicable.
|
DEV-635137 |
The Document Reference field does not update to the latest document version when the Generate Document from Report user action is used to update the document.
|
DEV-643021 |
QualityOne Client Applications
The QualityOne Client Applications release is targeted for tentative availability on December 12, 2023.
Description |
Issue No. |
QualityOne Audit Checklist Mobile: In some cases, mobile checklist submission fails when users delete an attachment that has already been deleted before attempting to submit.
|
OLS-22150 |
QualityOne Audit Checklist Mobile: In some cases, some UI labels are truncated.
|
OLS-23164 |
QualityOne Audit Checklist Mobile: When editing a question or a section, the Save button is incorrectly labeled as Add.
|
OLS-24439 |
QualityOne Audit Checklist Mobile iOS: In some cases, upload and download indicators do not update as expected.
|
OLS-25288 |
Regulatory
Description |
Issue No. |
The RIM to PromoMats Compliance Package Outbound Job re-runs after a Content Plan is baselined.
|
DEV-618348 |
In Active Dossier exports (Excel tree with all descendants), Module 2 appears before Module 1.
|
DEV-620823 |
When users add a cover letter to a PromoMats Compliance Package after it has been set to Submission Ready, entry actions in the RIM Vault incorrectly set and update the Content Plan Item’s Match Document field.
|
DEV-623343 |
When the Enable Application Relationships setting is enabled, Vault does not populate the Product field on Regulatory Inactive Ingredient records created in bulk for preview.
|
DEV-625202 |
In some cases, Vault does not properly refresh the Content Plan viewer grid while in match document mode.
|
DEV-629020 |
When a user opens the Active Dossier Editor from an Event and adds a document via drag and drop, Vault creates the related Active Dossier Item Detail record with the custom (__c) Country value from the document.
|
DEV-629847 |
When a user opens the Active Dossier Editor from an Event and adds a document via drag and drop, the Add to Active Dossier dialog pre-populates the Country field with the custom (__c) Country value from the document.
|
DEV-629850 |
When a user retargets a link in a document matched to multiple Content Plan Items with the same Source for Published Document and Published Output Location, Vault does not trigger continuous publishing
|
DEV-631836 |
The Submissions Archive Viewer displays empty Correspondence document sections when users do not have permission to view the Correspondence document type.
|
DEV-631894 |
In some cases, when users access a dispatch comparison via URL and select an action (e.g., Accept, Reject), Vault navigates back to the blank browser tab.
|
DEV-632832 |
When users open the Submissions Archive Viewer from an import notification or from the Viewer tab (with an an Application pre-selected), the viewer flickers while loading.
|
DEV-634266 |
When users filter a dossier by a Submission related object, the Submissions Archive Viewer calculates the current view by including all Submissions, including those outside the range of the Submission related object grouping.
|
DEV-634561 |
Grids within the Activity bundling and registered details wizards do not respect the list layout configuration for the Registration object.
|
DEV-638888 |
In some cases, the Submissions Archive Viewer displays an incorrect banner message for JP submissions in an application.
|
DEV-639216 |
The Submissions Archive Viewer’s Submission filter dialog displays with the incorrect size for JP submissions.
|
DEV-639878 |
In some cases, Vault fails to render XFA PDF files in the Submissions Archive viewer.
|
DEV-642862 |
When a published document matched to two reference leaf Content Plan Items is up-versioned, continuous publishing up-versions only one instance of the matched document.
|
DEV-643908 |
In some cases, Vault fails to render XFA PDF files in the Submissions Archive Viewer.
|
DEV-646282 |
When the XML Manufacturer field includes a value with two blank spaces (e.g., 'All_ _Manufacturers', where underscores are spaces), the Submissions Archive Viewer grid displays the value with one space ('All Manufacturers').
|
DEV-647016 |
Vault incorrectly creates IDMP Manufactured Item records when a Registered Device Product record's Co-packaged or Integral Device field is set to Yes.
|
DEV-647359 |
When a Content Plan Hierarchy Viewer mini-browser window is open behind a user’s main browser window and the user opens a second document, the mini-browser window remains hidden.
|
DEV-648253 |
When an Active Dossier Item is dispatched, Vault does not set the record’s Dispatch Status, nor display the corresponding icon for the related country in the Active Dossier Viewer.
|
DEV-648753 |
When a user opens the Active Dossier Editor from an Event and adds a document via drag and drop, the Add to Active Dossier dialog pre-populates the Country field, hiding the Event and Activity fields.
|
DEV-649115 |
When a Vault annotation link and another link type target a reference leaf within the same Submission and the annotation link is retargeted, Vault does not resolve the annotation link during publishing and on-demand publishing fails.
|
DEV-650940 |
Vault incorrectly creates Registered Product records during bulk registration creation when a Product join record (e.g., Event Product, plus Application, Submission, and Regulatory Objective joins) is indicated as a Co-Packaged or Integral device.
|
DEV-651896 |
Vault does not display some Submission Details document panel fields (including Form Type, Type, Language, and other fields appearing in Submissions Archive Viewer hovercards) for imported Submissions.
|
DEV-652184 |
When a document contains two hyperlinks (A and B) to the same location and one (A) is retargeted, Vault successfully retargets link A and publishes both A and B accordingly, however it does not allow retargeting of link B.
|
DEV-653223 |
Vault does not display some document Submission Details fields (Form Type, Type, and Language) for imported Submissions.
|
DEV-655219 |
RegulatoryOne
The RegulatoryOne release, including all Platform known issues, is targeted for tentative availability on December 12, 2023.
Description |
Issue No. |
Users can run the Reorder action on the Registration Item Requirement Hierarchy Viewer after an Admin removes that user's Execute permission.
|
OLS-23022 |
Users encounter an error when trying to reorder requirements in the Registration Item Requirement Hierarchy Viewer when those requirements have siblings belonging to another parent record.
|
OLS-24247 |
When users run the Generate Requirements action on Registration Item Requirement with a child Registration Item Requirement with the same Relational Token as the parent record, Vault creates some unexpected records.
|
OLS-24441 |
If an Admin removes a user's Edit permission on the Registration Item Requirement object while the user is viewing the Registration Item Requirement Hierarchy Viewer, the user can still execute the Reorder actions on the record they are viewing.
|
OLS-25316 |
In some cases after clicking Actions for a record in the Registration Item Requirement Hierarchy Viewer, the menu options display outside the viewer section.
|
OLS-25803 |
Safety
The Safety release, including all Platform known issues, is targeted for tentative availability on November 27, 2023 & December 8, 2023.
Description |
Issue No. |
Names of Standard of Care products that exceed the column width are cut off rather than wrapped on PBRER Summary Tabulation of ADRs aggregate reports.
|
SAF-46146 |
When deleting Product Dosage and Indication records from Domestic Cases, users receive an incorrect error message that their unsaved changes will be lost even when the changes have been previously saved.
|
SAF-48420 |
When Localization changes from a non-Japanese to Japanese value upon using the Create Follow-up or Merge to In-flight actions, previously overridden Assessments are re-calculated from the Japanese datasheet.
|
SAF-48494 |
Manual Correspondence records are not generated for Follow-up Rule and Watchlist questionnaire templates on certain Cases even when the Reporter Country matches the Country field on the configured template
|
SAF-49024 |
In some cases, the Vault Section field on Validation Results does not contain a hyperlink to the affected record.
|
SAF-49802 |
Manual Correspondence records are not generated for Watchlist questionnaire templates on certain Cases even when the Reporter Country matches the Country field on the configured template.
Addressed as part of SAF-49024.
|
SAF-50177 |
When the Localization value is defined, the Comments field on Case Medical History records and the Comments and Result (Text) fields on Case Test Result records are cleared upon saving.
|
SAF-50288 |
When saving an Inbox Item created from an email source, users receive an error message stating that they must select a Study Product even when one is already selected.
|
SAF-50500 |
The G.k.2.3.r.1 (Substance / Specified Substance Name) Validation Criteria for the PMDA fails for Cases with Device Products that are not expected to have substances.
|
SAF-50538 |
When the Mask Reporter for PM Non-Literature Case setting is enabled, FDA VAERS E2B(R3) reports with the Reporter Country set to USA end up in the Validation Error state.
|
SAF-50674 |
The J2.15.r (Country of publication) and J2.17.r (Classification of trial/research) values of a PMDA E2B(R3) file are not exported when the Retransmit field is set to No or Literature Documents are set to be excluded from the Transmission.
|
SAF-50676 |
Veeva Claims
The Veeva Claims release, including all Platform known issues, is targeted for tentative availability on December 12, 2023.
Description |
Issue No. |
After a user uploads a document in the Related Reference field to a Substantiation record, the Create Substantiation dialog layout does not appear as expected.
|
OLS-23656 |