Release Date: November 17 2023 & December 1, 2023

The following applications may have different release dates: QualityOne client applications, RegulatoryOne, Safety, and Veeva Claims.


The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.

Last Updated: April 26, 2024

Brand & Medical Portal

Description Issue No.
Vault does not open Portal components in a new tab when users press CTRL + Click on Windows or CMD + click on Mac® OS.   DEV-653314

Clinical Operations

Description Issue No.
When users initiate the Multi-Site Distribution action and attempt to send a document to a role that does not match any User Role Setup included in the Study, Vault sends a generic "Errors encountered" notification instead of a more detailed notification about the cause of the error.   DEV-508428
Users are unable to add multiple Study Country records to a Study.   DEV-598418
When users run the Regenerate Site Survey job, Vault sends an email before the job is completed.   DEV-621551
In some cases, even when an email has been configured, Vault sends reminder notification emails from a generic Vault email address.   DEV-623128
In some cases, users encounter an unexpected error when attempting to bulk reclassify documents via API.   DEV-627599
In some cases, the Create Milestones from Template job fails when the Template EDL Refactor setting is enabled.   DEV-631740
When Vault has an autoclassification model deployed, the "Completed" attribute in a Prediction record will not be duplicated until a Vault is classified out of the inbox.   DEV-631857
When the Enable Recurring Milestone setting is enabled, users with read and edit permissions for the Template Milestone App Control but without read and edit permissions for the VOF Template Milestone field encounter a server error when attempting to create or access the RMST record.   DEV-632139
If the CRA person has no User ID value, Vault fails to create or send notifications when a milestone's Actual Finish Date is updated.   DEV-633056
Users without edit permission for Document Criteria - VQL are able to edit the Document Criteria - VQL field without an error or warning, though Vault does not save the changes.   DEV-634751
Users without edit permission for Document Criteria - VQL are unable to create a Train Model record.   DEV-634764
When the RIM to Clinical Operations Vault Connection has an inactive integration in the source Vault, but an active corresponding integration in the target Vault, the connection transfers relevant records.   DEV-646832
In some cases, Vault fails to match all uploaded documents when running the Match Documents on an EDL Item.   DEV-648359
When users have selected additional fliters in the Study Sites panel and then clear filters, Vault fails to clear all the filters.   DEV-649353
In some cases, users are able to delete trained models even when they are not in the Draft state.   DEV-650105
Users are able to modify Prediction Metric records, when those records should be system-managed and locked to editing.   DEV-651280
Users cannot sort by Document Number in the All sent and Received Tasks grids.   DEV-652763

Commercial

Description Issue No.
Downloading Content Modules may take longer than expected.   DEV-639391
In some cases, users see a File not found error when attempting to download Content Modules.   DEV-640432

Developer Features: MDL

Description Issue No.
Users experience slow performance when creating parent or child objects.   DEV-630765
The Retrieve Component Record (MDL) endpoint includes the `localized_data` attribute for `Layoutrule` components.   DEV-650182
When a user retrieves Layoutrule component type metadata or component records as MDL, the response includes the following attributes that cannot be used: parent_layout, name, and id.   DEV-651858

Developer Features: SDK

Description Issue No.
When the Vault Java SDK Debugger is running, Vault throws an error when executing custom SDK code that uses the EmailService class.   DEV-634523

Developer Features: VQL

Description Issue No.
In Vaults with target-specific attachment relationships, subqueries on Vault object attachments may return additional unexpected results.   DEV-643762

Medical

Description Issue No.
While CJK Optimized Object Search is enabled, Vault fails to return CJK language FAQs in the Browse Frequently Asked Questions dialog.   DEV-653336
The Vault Medical logo appears bold and pixelated.   DEV-655704

Multichannel

Description Issue No.
In some cases, Vault does not include distribution packages when exporting binders.   DEV-620526

Platform: Admin

Description Issue No.
When an Admin attempts to delete a menu tab from a tab collection, Vault deletes all tabs within the menu.   DEV-642667
Users are unable to reorder tabs within a tab collection if the collection includes a menu tab.   DEV-644767
Users encounter a server error when trying to reorder tabs after deleting a tab.   DEV-645247

Platform: Authentication

Description Issue No.
In some cases, users experience an "Unexpected login failure" message when logging into Vault.   DEV-629173
If a SAML user has previously interacted with a deep link in an email, clicking it again navigates the user to the Vault login page instead of the intended target.   DEV-645963
In some cases, logging in to VeevaID results in an "Unexpected Error".   DEV-651478

Platform: Documents

Description Issue No.
Users are able to submit non-viewable renditions for rendering.   DEV-601949
In some cases, Vault fails to render Microsoft Word documents with hidden text.   DEV-606625
Vault may fail to render email templates with invalid image sources.   DEV-627808
In some cases, Vault may fail to render non-latin characters including CJK (Chinese, Japanese, Korean) and Arabic characters in Microsoft Excel comments and notes.   DEV-630715
Under certain circumstances, Vault fails to generate PDF/A viewable renditions.   DEV-630794
Under certain circumstances, Vault fails to generate PDF/A viewable renditions.   DEV-630795
Updates to the Display Section of the Lifecycle Stage field on the Lifecycle Stage object causes unintended updates to additional fields on the object.   DEV-633602
When a document is checked out for Collaborative Authoring through an entry action or workflow step, the page refreshes and displays the Collaborative Authoring icon but not the banner.   DEV-639891
Under certain circumstances, Vault fails to render merge fields documents with tracked changes.   DEV-641307
The Document Reference field does not update to the latest document version when the Generate Document from Report user action is used to update the document.  This issue only affects QualityOne Vaults and is listed in the QualityOne section below. DEV-643021
While using Enhanced Suggest Links, Vault may fail to generate links for match text if the source file contains superscript or subscript characters.   DEV-644574
Attachment documents may appear blank when attempting to view them on mobile devices.   DEV-648429
If Latest Viewable Version or Latest Steady State Version is selected under Binder Display Options: Unbound Documents, the document title is not visible in the binder's Compact view.   DEV-649393
Users experience an error when attempting to update a deleted annotation field using the Annotation SDK.   DEV-653286
Users experience an error when attempting to update a deleted annotation field using the Annotation SDK.   DEV-653830
While multi-lingual document handling is enabled, Enhanced Suggest Links may fail to match non-English language claims and documents.   DEV-655833
The Match EDL Items to Documents job running daily is logged every other day in the EDL Item record’s audit trail (Last Matched Time).   DEV-657002

Platform: Lifecycle & Workflow

Description Issue No.
The Prompt for Field in single record object workflows updates when the workflow fails to execute. The error occurs when the object is created from SDK and record action is executed on the SDK object record.   DEV-600643
When a multi-document workflow or task due date is updated from the Workflow Due Date, Cancel Workflow, Reassign Task, Update Task Due Date, or Replace Workflow Owner with Task Assigned to Workflow Owner dialog, the Task banner does not reflect the new date in the workflow's envelope view. The Task banner will reflect the new date if the user manually refreshes their browser.   DEV-625305
Users may see a server error when completing Approval tasks on legacy workflows.   DEV-643736
If Check In from Microsoft and Set new major version Entry Actions are configured on the same workflow state, Check In from Microsoft fails when executed.   DEV-644611
Vault may incorrectly display collaborative authoring document actions when a user configures cancellation actions or action steps for an object workflow.  Issue fixed in 23R3.0. DEV-645756
In some cases, when entry criteria fail as expected, Vault displays a "Server Having Problems" error instead of a more helpful message.   DEV-651589
When a workflow cannot continue due to invalid task assignees, Vault incorrectly displays the error message "The data on this page has changed. Please refresh the page." rather than the correct error message for invalid task assignees, which is "Workflow task assignee group "{GroupName}:" must contain users."   DEV-653722
After cancelling a multi-document workflow, users may experience a server error when manually changing the document's state in the multi-document viewer.   DEV-656162
In rare cases, users experience a server error when attempting to complete a task.   DEV-657015

Platform: Objects

Description Issue No.
The confirmation dialog does not appear when a user cancels the creation of a related object record.   DEV-632341
When populating a document field, users encounter a server error when entering a number value as a filter in the Select Document dialog.   DEV-653276
When creating a record from a document through a document action, specific version document reference field values are not successfully defaulted if the field is not configured in the page layout.   DEV-654550
When creating a record from a document through a document action, latest version document reference field values are not successfully defaulted if the field is not configured in the page layout.   DEV-654553

Platform: Performance & UI

Description Issue No.
When a user visits a custom tab, Vault may open the Recents view instead of the All view.   DEV-602089

Platform: Reporting

Description Issue No.
While editing a report, the names of available and displayed columns in the Edit Columns to Display are cut off.   DEV-598405
Vault may display incorrect results when users run Multi-Pass reports joined on and grouped by object references.   DEV-620294
Under certain circumstances, users see a validation error while adding a filter on a lookup field.   DEV-622423
Vault displays a server error when users run a Multipass report with a display format on the formula fields in the report's secondary object.   DEV-630055
Some Multi-Pass reports may return "No records found" within the dashboard preview, even if matching records exist.   DEV-637963
When a conditional field is created on a workflow user field in a Multi-Pass Workflow with Object report, and the field is added as a column in the report, the column displays incorrect data at runtime   DEV-649194
In some cases, users encounter duplicate values when entering single values in report filter prompts   DEV-651510
MultiPass Doc Relationship Reports encounter a server error at runtime if a document formula field with a previousValue(Document.previousdatetime_c) value is added to the report.   DEV-652744

Platform: Search & Filter

Description Issue No.
Lookups to single value picklists do not appear in custom tab filter dropdowns.   DEV-518599
Users may receive a server error when they attempt to load the Tasks standard view if there is an object filter saved in their preferences but the object cannot be found.   DEV-557924
Attachments may appear in-line with documents rather than beneath them in Advanced Search results.   DEV-565239
After navigating forward in the pages of an object's list of record and opening a record's detail page view, users may no longer be able to navigate between pages in the record list.   DEV-572185
In some cases, superlatives, comparatives, and verb tense changes are not correctly highlighted in Advanced Search results.   DEV-581080
In some cases, users are unable to make fields appear as default filters.   DEV-582702
Searching for an attachment may return results in a language that is outside the user's preferred languages.   DEV-598648
Date and Number search filters always appear above other filters in Pill Section when they should appear in alphabetical order.   DEV-605618
In some cases, when a product name in a Medical Inquiry email includes special characters, it is not properly ingested in to the resulting case request.   DEV-608551
In some cases, users may experience slow performance when searching for documents on the Library tab.   DEV-610612
The My Tasks tab may fail to load for users with a large number of tasks.   DEV-618255
Vault fails to enforce the external text limit.   DEV-624216
In some cases, similarity checks for long text fields may return 0.0 scores for all similar records rather than the correct scores.   DEV-624217
When global search integration is enabled for a tab, that tab should appear as an option in the global dropdown. However, after reordering the tabs, the tab option disappears.   DEV-624682
In some circumstances, users may receive errors and no results for all searches.   DEV-627706
When advanced search triggers the no results redirect, both updated and non-updated filters selected in the advanced search dialog should be included in the redirect search, but only updated filters are included.   DEV-632367
Enhanced suggest links may fail to match text if the country is Australia.   DEV-635443
In some cases, Suggest Links may match twice, with one match containing a second sentence.   DEV-642699
User fields and values may incorrectly appear in Object tab search modifier suggestions for users without View User Information access.   DEV-645354
Under certain circumstances, Enhanced Suggest Links matching does not work as expected.   DEV-645969
When Suggest Links is enabled, Vault creates separate Claim Links when a synonym being matched is an abbreviation with punctuation.   DEV-650683
In some cases, when an admin attempts to change another user's search language settings, the changes are not saved.   DEV-656514
In some cases, when an admin attempts to change another user's search language settings, the changes are not saved.   DEV-656514

Platform: Vault Mobile

Description Issue No.
The user may see an error message on the Library page if there is a security override of Hidden set for that user on any of the following fields: format__v, crosslink__v, filename__v.   DEV-580283

Quality

Description Issue No.
The QMS Risk Builder tool may not display initial and final risk levels or scores in the risk builder grid for HAZARD-HARM and HACCP objects.   DEV-618004
In some cases, when the VeevaID Invitation Management job encounters errors, it does not transition the related Registration Tracking record state from Invitation Queued to Obsolete.   DEV-620145
Vault does not ignore letter case in VeevaID user email addresses (e.g., Firstname.Lastname and firstname.lastname), resulting in duplicate registration invitations.   DEV-627864
When updating a Study Team Role to use VeevaID and the role has 15,000 associated Study Persons, users receive a Server Having Problems error message.   DEV-635964
In some cases, the Create Related Record action may not execute successfully if the target object inherits a Quality Team member from the source object.   DEV-637311
In Vaults using the Quality to Clinical Operations connection, attempting to transfer a large number of protocol deviations from the Clinical Operations Vault to the Quality Vault may result in the job being unable to complete.   DEV-639886
Under certain circumstances in Vault LIMS, when viewing a result's changes, the time may incorrectly be displayed in the Vault's timezone.   DEV-644575
In some cases in Vault LIMS, a calculated lab result may incorrectly be able to updated via its record details page or via the API.   DEV-647166
In Vault LIMS, when Vault Loader is used to create new Spec Data records, Change Analysis records are only created for the first single record out of the number included.   DEV-647342
In Vault LIMS, in some cases the Create New Versions for Change Analysis Items action may fail on a Change Analysis may fail if it contains a resolved Change Analysis Item without a new version.   DEV-647675
In Vault LIMS, in some cases a version check on a Change Analysis may fail if it contains a resolved Change Analysis Item without a new version.   DEV-647676
In Vault LIMS, the editability of the Name field on the Sample object may incorrectly be unchangeable.   DEV-648213
Under certain circumstances in Vault LIMS, a version check on a Change Analysis may result in incorrect validation errors.   DEV-648383
Users are unable to create or update ILT classes if there are custom lookup fields configured on the class schedule.   DEV-652486
In Validation Management, the review interface content panel may not show the latest change on a new test step after a user clicks on the back button to add a new revision on a new test step, then navigates back to the review interface.   DEV-653022
In Validation Management, when clicking on steps in the authoring interface from the left-side navigation panel, the steps may not come into focus as expected, mainly when navigating between steps in the Setup and Execution steps sections.   DEV-656476

QualityOne

Description Issue No.
The message that displays in the confirmation dialog when attempting to delete a CCP-Hazard Analysis record is not translated from English into the user’s specified local language, when applicable.   DEV-635137
The Document Reference field does not update to the latest document version when the Generate Document from Report user action is used to update the document.   DEV-643021

QualityOne Client Applications

The QualityOne Client Applications release is targeted for tentative availability on December 12, 2023.

Description Issue No.
QualityOne Audit Checklist Mobile: In some cases, mobile checklist submission fails when users delete an attachment that has already been deleted before attempting to submit.   OLS-22150
QualityOne Audit Checklist Mobile: In some cases, some UI labels are truncated.   OLS-23164
QualityOne Audit Checklist Mobile: When editing a question or a section, the Save button is incorrectly labeled as Add.   OLS-24439
QualityOne Audit Checklist Mobile iOS: In some cases, upload and download indicators do not update as expected.   OLS-25288

Regulatory

Description Issue No.
The RIM to PromoMats Compliance Package Outbound Job re-runs after a Content Plan is baselined.   DEV-618348
In Active Dossier exports (Excel tree with all descendants), Module 2 appears before Module 1.   DEV-620823
When users add a cover letter to a PromoMats Compliance Package after it has been set to Submission Ready, entry actions in the RIM Vault incorrectly set and update the Content Plan Item’s Match Document field.   DEV-623343
When the Enable Application Relationships setting is enabled, Vault does not populate the Product field on Regulatory Inactive Ingredient records created in bulk for preview.   DEV-625202
In some cases, Vault does not properly refresh the Content Plan viewer grid while in match document mode.   DEV-629020
When a user opens the Active Dossier Editor from an Event and adds a document via drag and drop, Vault creates the related Active Dossier Item Detail record with the custom (__c) Country value from the document.   DEV-629847
When a user opens the Active Dossier Editor from an Event and adds a document via drag and drop, the Add to Active Dossier dialog pre-populates the Country field with the custom (__c) Country value from the document.   DEV-629850
When a user retargets a link in a document matched to multiple Content Plan Items with the same Source for Published Document and Published Output Location, Vault does not trigger continuous publishing   DEV-631836
The Submissions Archive Viewer displays empty Correspondence document sections when users do not have permission to view the Correspondence document type.   DEV-631894
In some cases, when users access a dispatch comparison via URL and select an action (e.g., Accept, Reject), Vault navigates back to the blank browser tab.   DEV-632832
When users open the Submissions Archive Viewer from an import notification or from the Viewer tab (with an an Application pre-selected), the viewer flickers while loading.   DEV-634266
When users filter a dossier by a Submission related object, the Submissions Archive Viewer calculates the current view by including all Submissions, including those outside the range of the Submission related object grouping.   DEV-634561
Grids within the Activity bundling and registered details wizards do not respect the list layout configuration for the Registration object.   DEV-638888
In some cases, the Submissions Archive Viewer displays an incorrect banner message for JP submissions in an application.   DEV-639216
The Submissions Archive Viewer’s Submission filter dialog displays with the incorrect size for JP submissions.   DEV-639878
In some cases, Vault fails to render XFA PDF files in the Submissions Archive viewer.   DEV-642862
When a published document matched to two reference leaf Content Plan Items is up-versioned, continuous publishing up-versions only one instance of the matched document.   DEV-643908
In some cases, Vault fails to render XFA PDF files in the Submissions Archive Viewer.   DEV-646282
When the XML Manufacturer field includes a value with two blank spaces (e.g., 'All_ _Manufacturers', where underscores are spaces), the Submissions Archive Viewer grid displays the value with one space ('All Manufacturers').   DEV-647016
Vault incorrectly creates IDMP Manufactured Item records when a Registered Device Product record's Co-packaged or Integral Device field is set to Yes.   DEV-647359
When a Content Plan Hierarchy Viewer mini-browser window is open behind a user’s main browser window and the user opens a second document, the mini-browser window remains hidden.   DEV-648253
When an Active Dossier Item is dispatched, Vault does not set the record’s Dispatch Status, nor display the corresponding icon for the related country in the Active Dossier Viewer.   DEV-648753
When a user opens the Active Dossier Editor from an Event and adds a document via drag and drop, the Add to Active Dossier dialog pre-populates the Country field, hiding the Event and Activity fields.   DEV-649115
When a Vault annotation link and another link type target a reference leaf within the same Submission and the annotation link is retargeted, Vault does not resolve the annotation link during publishing and on-demand publishing fails.   DEV-650940
Vault incorrectly creates Registered Product records during bulk registration creation when a Product join record (e.g., Event Product, plus Application, Submission, and Regulatory Objective joins) is indicated as a Co-Packaged or Integral device.   DEV-651896
Vault does not display some Submission Details document panel fields (including Form Type, Type, Language, and other fields appearing in Submissions Archive Viewer hovercards) for imported Submissions.   DEV-652184
When a document contains two hyperlinks (A and B) to the same location and one (A) is retargeted, Vault successfully retargets link A and publishes both A and B accordingly, however it does not allow retargeting of link B.   DEV-653223
Vault does not display some document Submission Details fields (Form Type, Type, and Language) for imported Submissions.   DEV-655219

RegulatoryOne

The RegulatoryOne release, including all Platform known issues, is targeted for tentative availability on December 12, 2023.

Description Issue No.
Users can run the Reorder action on the Registration Item Requirement Hierarchy Viewer after an Admin removes that user's Execute permission.   OLS-23022
Users encounter an error when trying to reorder requirements in the Registration Item Requirement Hierarchy Viewer when those requirements have siblings belonging to another parent record.   OLS-24247
When users run the Generate Requirements action on Registration Item Requirement with a child Registration Item Requirement with the same Relational Token as the parent record, Vault creates some unexpected records.   OLS-24441
If an Admin removes a user's Edit permission on the Registration Item Requirement object while the user is viewing the Registration Item Requirement Hierarchy Viewer, the user can still execute the Reorder actions on the record they are viewing.   OLS-25316
In some cases after clicking Actions for a record in the Registration Item Requirement Hierarchy Viewer, the menu options display outside the viewer section.   OLS-25803

Safety

The Safety release, including all Platform known issues, is targeted for tentative availability on November 27, 2023 & December 8, 2023.

Description Issue No.
Names of Standard of Care products that exceed the column width are cut off rather than wrapped on PBRER Summary Tabulation of ADRs aggregate reports.   SAF-46146
When deleting Product Dosage and Indication records from Domestic Cases, users receive an incorrect error message that their unsaved changes will be lost even when the changes have been previously saved.   SAF-48420
When Localization changes from a non-Japanese to Japanese value upon using the Create Follow-up or Merge to In-flight actions, previously overridden Assessments are re-calculated from the Japanese datasheet.   SAF-48494
Manual Correspondence records are not generated for Follow-up Rule and Watchlist questionnaire templates on certain Cases even when the Reporter Country matches the Country field on the configured template   SAF-49024
In some cases, the Vault Section field on Validation Results does not contain a hyperlink to the affected record.   SAF-49802
Manual Correspondence records are not generated for Watchlist questionnaire templates on certain Cases even when the Reporter Country matches the Country field on the configured template.  Addressed as part of SAF-49024. SAF-50177
When the Localization value is defined, the Comments field on Case Medical History records and the Comments and Result (Text) fields on Case Test Result records are cleared upon saving.   SAF-50288
When saving an Inbox Item created from an email source, users receive an error message stating that they must select a Study Product even when one is already selected.   SAF-50500
The G.k.2.3.r.1 (Substance / Specified Substance Name) Validation Criteria for the PMDA fails for Cases with Device Products that are not expected to have substances.   SAF-50538
When the Mask Reporter for PM Non-Literature Case setting is enabled, FDA VAERS E2B(R3) reports with the Reporter Country set to USA end up in the Validation Error state.   SAF-50674
The J2.15.r (Country of publication) and J2.17.r (Classification of trial/research) values of a PMDA E2B(R3) file are not exported when the Retransmit field is set to No or Literature Documents are set to be excluded from the Transmission.   SAF-50676

Veeva Claims

The Veeva Claims release, including all Platform known issues, is targeted for tentative availability on December 12, 2023.

Description Issue No.
After a user uploads a document in the Related Reference field to a Substantiation record, the Create Substantiation dialog layout does not appear as expected.   OLS-23656