Pre-Release Date: October 30, 2023 | Release Date: November 17 2023 & December 1, 2023
The following applications may have different release dates: RegulatoryOne and Veeva Claims.
The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
Last Updated: April 26, 2023
Clinical Operations
| Description | Issue No. |
|---|---|
| Users are unable to add multiple Study Country records to a Study. | DEV-598418 |
| When users run the Regenerate Site Survey job, Vault sends an email before the job is completed. | DEV-621551 |
| In some cases, even when an email has been configured, Vault sends reminder notification emails from a generic Vault email address. | DEV-623128 |
| Vault allows users to save a document draft even when there is no value in the required Additional Information field. | DEV-625809 |
| In some cases, users encounter an unexpected error when attempting to bulk reclassify documents via API. | DEV-627599 |
| In some cases, the Create Milestones from Template job fails when the Template EDL Refactor setting is enabled. | DEV-631740 |
| When the Enable Recurring Milestone setting is enabled, users with read and edit permissions for the Template Milestone App Control but without read and edit permissions for the VOF Template Milestone field encounter a server error when attempting to create or access the RMST record. | DEV-632139 |
| In some cases, when the Expected Action for a document is None, the Expected Action field is blank. | DEV-632532 |
| When users select a Study from the Document Exchange page and then clear the Study field, Vault continues to display the Site name from the previously-selected Study in the document grid. | DEV-632632 |
| If the CRA person has no User ID value, Vault fails to create or send notifications when a milestone's Actual Finish Date is updated. | DEV-633056 |
| In some cases, when users generate a missing Milestone Document, Vault creates the new document, but fails to delete the old one. | DEV-633509 |
| When users update the Actual Visit Date on a related Milestone, Vault fails to update the Monitoring Visit Method field on the Monitoring Event. | DEV-634336 |
| Users without edit permission for Document Criteria - VQL are able to edit the Document Criteria - VQL field without an error or warning, though Vault does not save the changes. | DEV-634751 |
| Users without edit permission for Document Criteria - VQL are unable to create a Train Model record. | DEV-634764 |
| In some cases, the originating user of a distribution task is unable to cancel an open site task. | DEV-635257 |
| If a user without permissions to view a document attempts to view a document exchange page, Vault incorrectly displays "Document Request" instead of "Insufficient Permissions" in the document Name field. | DEV-635882 |
| In some cases, updating the Indication Code for a CTN Combination Product results in a server error. | DEV-638318 |
| In some cases, generating Payable Items takes longer than expected. | DEV-640984 |
| In certain cases, Vault fails to send notification emails when a milestone is updated. | DEV-643899 |
| Under certain circumstances, the Auto-Train Models job fails to run. | DEV-644215 |
| In Clinical Vaults, system-trained models are failing to automatically train from production data. Customers can still manually train a model from production data. | DEV-644215 |
Commercial
| Description | Issue No. |
|---|---|
| Downloading Content Modules may take longer than expected. | DEV-639391 |
| In some cases, users see a File not found error when attempting to download Content Modules. | DEV-640432 |
| Users may be unable to add base object type Content Module Assets. | DEV-640803 |
Developer Features: MDL
| Description | Issue No. |
|---|---|
| Users experience slow performance when creating parent or child objects. | DEV-630765 |
| When a user retrieves Layoutrule component type metadata or component records as MDL, the response includes the following attributes that exit to support future functionality and cannot be used at this time: displayed_as_required_fields, hidden_pages, hide_layout, and focus_on_layout. | DEV-636721 |
Developer Features: SDK
| Description | Issue No. |
|---|---|
| In BEFORE triggers, developers are able to set invalid document IDs on dynamic document reference fields and do not receive an error. | DEV-610827 |
| When the Vault Java SDK Debugger is running, Vault throws an error when executing custom SDK code that uses the EmailService class. | DEV-634523 |
Developer Features: VQL
| Description | Issue No. |
|---|---|
| In Vaults with target-specific attachment relationships, subqueries on Vault object attachments may return additional unexpected results. | DEV-643762 |
Medical
| Description | Issue No. |
|---|---|
| If a Medical Inquiry user without the appropriate permissions performs the Suggest FAQ user action, Vault incorrectly updates the FAQ. | DEV-632923 |
Multichannel
| Description | Issue No. |
|---|---|
| In some cases, Vault does not include distribution packages when exporting binders. | DEV-620526 |
Platform: Admin
| Description | Issue No. |
|---|---|
| Vault may incorrectly log events in the system audit trail when no initial changes are made to the General Settings page. | DEV-627737 |
| When a field rule has a Target Field Lookup value and the Field Default value is null, Vault produces an error instead of evaluating the target field as null. | DEV-629595 |
| Users experience a server error when retrieving object record audit history logs for records created by a system-managed user prior to the 23R1 release. | DEV-636497 |
| The Email Summaries drop-downs on the Email Settings page does not include an blank option for reordering. | DEV-638041 |
| Users are unable to reorder tabs within a tab collection. | DEV-641854 |
| When an Admin attempts to delete a menu tab from a tab collection, Vault deletes all tabs within the menu. | DEV-642667 |
| Users are unable to reorder tabs within a tab collection if the collection includes a menu tab. | DEV-644767 |
Platform: Authentication
| Description | Issue No. |
|---|---|
| In some cases, users experience an "Unexpected login failure" message when logging into Vault. | DEV-629173 |
| In some cases, Vault redirects single sign-on users to the Vault login page. | DEV-633209 |
Platform: Documents
| Description | Issue No. |
|---|---|
| Users are able to submit non-viewable renditions for rendering. | DEV-601949 |
| In some cases, Vault fails to render Microsoft Word documents with hidden text. | DEV-606625 |
| In some cases, Vault may fail to render non-latin characters including CJK (Chinese, Japanese, Korean) and Arabic characters in Microsoft Excel comments and notes. | DEV-630715 |
| Under certain circumstances, Vault fails to generate PDF/A viewable renditions. | DEV-630794 |
| Under certain circumstances, Vault fails to generate PDF/A viewable renditions. | DEV-630795 |
| Updates to the Display Section of the Lifecycle Stage field on the Lifecycle Stage object causes unintended updates to additional fields on the object. | DEV-633602 |
| Annotations with area placemarks extended to multiple pages if created from the Annotation SDK. | DEV-634419 |
| Users without View Content permission on a specific version can gain access to that version’s content by performing the Send as Link action to send themselves a link to the inaccessible version from the version they have access to. For example, a user with View Content permission on the latest version but not on the latest steady state version can send themselves a link to the latest steady state version via their personal email. This would allow the user to view content that they do not have access to in Vault. | DEV-639542 |
| When a document is checked out for Collaborative Authoring through an entry action or workflow step, the page refreshes and displays the Collaborative Authoring icon but not the banner. | DEV-639891 |
| Under certain circumstances, Vault fails to render merge fields documents with tracked changes. | DEV-641307 |
| While in View mode, users may be unable to create annotations on video documents via the context menu. | DEV-642495 |
| The Document Reference field does not update to the latest document version when the Generate Document from Report user action is used to update the document. This issue only affects QualityOne Vaults and is listed in the QualityOne section below. | DEV-643021 |
Platform: Lifecycle & Workflow
| Description | Issue No. |
|---|---|
| The Prompt for Field in single record object workflows updates when the workflow fails to execute. The error occurs when the object is created from SDK and record action is executed on the SDK object record. | DEV-600643 |
| When a multi-document workflow or task due date is updated from the Workflow Due Date, Cancel Workflow, Reassign Task, Update Task Due Date, or Replace Workflow Owner with Task Assigned to Workflow Owner dialog, the Task banner does not reflect the new date in the workflow's envelope view. The Task banner will reflect the new date if the user manually refreshes their browser. | DEV-625305 |
| In some cases, adding a lifecycle to a custom object causes Vault to remove the lifecycle field from the object. In addition, users encounter a server error when they open the object or create and save a record on the object. | DEV-638149 |
| Users may see a server error when completing Approval tasks on legacy workflows. | DEV-643736 |
Platform: Objects
| Description | Issue No. |
|---|---|
| Vault may fail to apply the email link format mask when a user saves an object record after populating an email address. | DEV-624809 |
| The confirmation dialog does not appear when a user cancels the creation of a related object record. | DEV-632341 |
Platform: Performance & UI
| Description | Issue No. |
|---|---|
| When a user visits a custom tab, Vault may open the Recents view instead of the All view. | DEV-602089 |
| Veeva Vault emails may contain broken image links. Internal issue published in error. | DEV-632241 |
| The Learn More link on the Outbound Email Domains page leads to the wrong Help page. | DEV-640887 |
Platform: Reporting
| Description | Issue No. |
|---|---|
| While editing a report, the names of available and displayed columns in the Edit Columns to Display are cut off. | DEV-598405 |
| Under certain circumstances, users see a validation error while adding a filter on a lookup field. | DEV-622423 |
| Vault displays a server error when users run a Multipass report with a display format on the formula fields in the report's secondary object. | DEV-630055 |
| Users may be unable to create Workflow with Object reports for newly created objects. | DEV-637147 |
| Vault may display duplicate task entries on workflow reports. | DEV-637343 |
| Some Multi-Pass reports may return "No records found" within the dashboard preview, even if matching records exist. | DEV-637963 |
Platform: Search & Filter
| Description | Issue No. |
|---|---|
| Lookups to single value picklists do not appear in custom tab filter dropdowns. | DEV-518599 |
| Users may receive a server error when they attempt to load the Tasks standard view if there is an object filter saved in their preferences but the object cannot be found. | DEV-557924 |
| Attachments may appear in-line with documents rather than beneath them in Advanced Search results. | DEV-565239 |
| After navigating forward in the pages of an object's list of record and opening a record's detail page view, users may no longer be able to navigate between pages in the record list. | DEV-572185 |
| In some cases, superlatives, comparatives, and verb tense changes are not correctly highlighted in Advanced Search results. | DEV-581080 |
| In some cases, users are unable to make fields appear as default filters. | DEV-582702 |
| Searching for an attachment may return results in a language that is outside the user's preferred languages. | DEV-598648 |
| Date and Number search filters always appear above other filters in Pill Section when they should appear in alphabetical order. | DEV-605618 |
| In some cases, when a product name in a Medical Inquiry email includes special characters, it is not properly ingested in to the resulting case request. | DEV-608551 |
| In some cases, users may experience slow performance when searching for documents on the Library tab. | DEV-610612 |
| The My Tasks tab may fail to load for users with a large number of tasks. | DEV-618255 |
| In some cases, similarity checks for long text fields may return 0.0 scores for all similar records rather than the correct scores. | DEV-624217 |
| When global search integration is enabled for a tab, that tab should appear as an option in the global dropdown. However, after reordering the tabs, the tab option disappears. | DEV-624682 |
| In some circumstances, users may receive errors and no results for all searches. | DEV-627706 |
| When advanced search triggers the no results redirect, both updated and non-updated filters selected in the advanced search dialog should be included in the redirect search, but only updated filters are included. | DEV-632367 |
| When a user triggers a milestone's View Expected Documents action, they may unexpectedly be shown a large green banner. | DEV-635069 |
| Enhanced Suggested Links may fail to match text if the original text contains superscript. | DEV-635443 |
| Filters may appear in alphabetical order rather than in the order they were applied as expected. | DEV-636555 |
Quality
| Description | Issue No. |
|---|---|
| The QMS Risk Builder tool may not display initial and final risk levels or scores in the risk builder grid for HAZARD-HARM and HACCP objects. | DEV-618004 |
| In some cases, when the VeevaID Invitation Management job encounters errors, it does not transition the related Registration Tracking record state from Invitation Queued to Obsolete. | DEV-620145 |
| In some cases, when the VeevaID Invitation Management job encounters an error after sending an invitation, users receive additional invitations each time the job runs. | DEV-630625 |
| Some action labels, application section labels and lifecycle states related to Auditor Profiles and Qualifications may not be translated. | DEV-634466 |
| When updating a Study Team Role to use VeevaID and the role has 15,000 associated Study Persons, users receive a Server Having Problems error message. | DEV-635964 |
| In some cases, the Create Related Record action may not execute successfully if the target object inherits a Quality Team member from the source object. | DEV-637311 |
| In Vaults using the Quality to Clinical Operations connection, attempting to transfer a large number of protocol deviations from the Clinical Operations Vault to the Quality Vault may result in the job being unable to complete. | DEV-639886 |
| Vault may display an error on the Auditor Profile record detail page after populating the Qualification Completion Date field on a related Role Qualification Criteria Status record. | DEV-639960 |
| In Vault LIMS, in some cases the Reopen icon is not displayed in the test execution interface. | DEV-641264 |
| In some cases in Vault LIMS, complex input and calculated result configurations may result in Vault being unable to resolve all results as expected. | DEV-641319 |
| In some cases in Vault LIMS, a calculated result may fail to calculate as expected if the calculated result relies on the value of another calculated result. | DEV-641323 |
| In Vault LIMS, Vault may display an error when attempting to execute a completion action on a Change Analysis record with duplicate Change Analysis Items. | DEV-641464 |
| In Vault LIMS, the Lab Result History dialog may incorrectly display a change reason for an initial value. | DEV-641699 |
| In Vault LIMS, the Lab Result History dialog may incorrectly display ID values instead of the new and previous values. | DEV-641701 |
| When making a Spec Data effective, Vault incorrectly does not check that the Spec Data Criteria's result to evaluate is a child of the Spec Data Criteria's Test Definition. | DEV-641858 |
| In Validation Management, Vault may not display a warning when users attempt to delete a default prompt. | DEV-642380 |
QualityOne
| Description | Issue No. |
|---|---|
| The Document Reference field does not update to the latest document version when the Generate Document from Report user action is used to update the document. | DEV-643021 |
Regulatory
| Description | Issue No. |
|---|---|
| The RIM to PromoMats Compliance Package Outbound Job re-runs after a Content Plan is baselined. | DEV-618348 |
| In Active Dossier exports (Excel tree with all descendants), Module 2 appears before Module 1. | DEV-620823 |
| The dispatch comparison viewer displays Content Plan and Content Plan Item fields to which the user does not have Read permission. Further investigation found this is working as expected. | DEV-623325 |
| When users add a cover letter to a PromoMats Compliance Package after it has been set to Submission Ready, entry actions in the RIM Vault incorrectly set and update the Content Plan Item’s Match Document field. | DEV-623343 |
| When the Enable Application Relationships setting is enabled, Vault does not populate the Product field on Regulatory Inactive Ingredient records created in bulk for preview. | DEV-625202 |
| In some cases, Vault does not properly refresh the Content Plan viewer grid while in match document mode. | DEV-629020 |
| When a user retargets a link in a document matched to multiple Content Plan Items with the same Source for Published Document and Published Output Location, Vault does not trigger continuous publishing | DEV-631836 |
| Correspondence document sections in the Submissions Archive Viewer are not translated. Additionally, the section's title is [No title] and appears empty for users who do not have Read permission for the Document Type Detail object. | DEV-631894 |
| In some cases, when users access a dispatch comparison via URL and select an action (e.g., Accept, Reject), Vault navigates back to the blank browser tab. | DEV-632832 |
| When users open the Submissions Archive Viewer from an import notification or from the Viewer tab (with an an Application pre-selected), the viewer flickers while loading. | DEV-634266 |
| When users filter a dossier by a Submission related object, the Submissions Archive Viewer calculates the current view by including all Submissions, including those outside the range of the Submission related object grouping. | DEV-634561 |
| Bulk imports fail when users import four (4) or more submissions via UI. | DEV-634626 |
| Grids within the Activity bundling and registered details wizards do not respect the list layout configuration for the Registration object. | DEV-638888 |
| In some cases, the Submissions Archive Viewer displays an incorrect banner message for JP submissions in an application. | DEV-639216 |
| The Submissions Archive Viewer’s Submission filter dialog displays with the incorrect size for JP submissions. | DEV-639878 |
| In some cases, the Submission wizard does not create Submission Authorization records when users select only Regulatory Authorization relationships. | DEV-641402 |
| When creating registrations in bulk, the “Create separate Registrations for any selected Complex Products and their selected component Products” checkbox does not appear if the “Use regulatory objective data as object source when bulk creating registrations” Application Setting is enabled. | DEV-642387 |
| In some cases, Vault fails to render XFA PDF files in the Submissions Archive viewer. | DEV-642862 |
| When a published document matched to two reference leaf Content Plan Items is up-versioned, continuous publishing up-versions only one instance of the matched document. | DEV-643908 |
| When the XML Manufacturer field includes a value with two blank spaces (e.g., 'All_ _Manufacturers', where underscores are spaces), the Submissions Archive Viewer grid displays the value with one space ('All Manufacturers'). | DEV-647016 |
RegulatoryOne
The RegulatoryOne pre-release, including all Platform known issues, is targeted for tentative availability on November 14, 2023.
| Description | Issue No. |
|---|---|
| Users can run the Reorder action on the Registration Item Requirement Hierarchy Viewer after an Admin removes that user's Execute permission. | OLS-23022 |
| Users encounter an error when trying to reorder requirements in the Registration Item Requirement Hierarchy Viewer when those requirements have siblings belonging to another parent record. | OLS-24247 |
| When users run the Generate Requirements action on Registration Item Requirement with a child Registration Item Requirement with the same Relational Token as the parent record, Vault creates some unexpected records. | OLS-24441 |
Safety
| Description | Issue No. |
|---|---|
| Names of Standard of Care products that exceed the column width are cut off rather than wrapped on PBRER Summary Tabulation of ADRs aggregate reports. | SAF-46146 |
| The names of Acknowledgement (ACK) response files sent after E2B files are imported do not match the names of the E2B files. | SAF-47859 |
| When the New Case - Copy Patient Info option is selected on the Potential Matches page, the system copies over an old version of the Case Narrative from the previous Case. | SAF-47860 |
| In some cases, users encounter an error when creating a non-Japanese Localized Inbox Item as a Follow-up Case for a Japanese Localized Case. | SAF-48377 |
| When the Case Adverse Event object on a Localized Case has more than 500 records, and an Inbox Item is merged into this Case or created as a Follow-up for this Case, the generated Case Assessment Results are not carried over. | SAF-48429 |
| When Localization changes from a non-Japanese to Japanese value upon using the Create Follow-up or Merge to In-flight actions, previously overridden Assessments are re-calculated from the Japanese datasheet. | SAF-48494 |
| In Vaults where the Case Volume Metrics tab is configured and activated, users encounter an error when navigating to it. | SAF-48740 |
| When creating an Inbox Item from an email source, the system displays an error in the Products section indicating that the user must select a Product to assign a ranking. When trying to exit the page, users also receive an incorrect warning that the page has unsaved changes. | SAF-48967 |
| A Submission is not generated when the Re-evaluate Submissions/Distributions action is run on a Case where the Product parameter is being used and it contains a Product that matches the parameter and has a Drug Role of Drug Not Administered. | SAF-49021 |
| When using the Run Bulk Recode action, users do not receive a notification once the bulk recoding is complete. | SAF-49170 |
| When the Localization value is defined, the Comments field on Case Medical History records and the Comments and Result (Text) fields on Case Test Result records are cleared upon saving. | SAF-50288 |
| When Strict Case Locking is enabled on a Case, users cannot create a Child Information Case from it even if the Case is locked to them. | SAF-50525 |
| When the Mask Reporter for PM Non-Literature Case setting is enabled, FDA VAERS E2B(R3) reports with the Reporter Country set to USA end up in the Validation Error state. | SAF-50674 |
| The J2.15.r (Country of publication) and J2.17.r (Classification of trial/research) values of a PMDA E2B(R3) file are not exported when the Retransmit field is set to No or Literature Documents are set to be excluded from the Transmission. | SAF-50676 |
Site Vault
| Description | Issue No. |
|---|---|
| In some cases, when users send a document from Site Vault to a Clinical Operations Vault, edit the document in the Clinical Operations Vault, and then send it back to Site Vault, the document status is not updated correctly. | DEV-641413 |
Veeva Claims
The Veeva Claims pre-release, including all Platform known issues, is targeted for tentative availability on November 14, 2023.
| Description | Issue No. |
|---|---|
| In some cases, Vault does not save new Substantiation records when users do not populate the Related Reference field. | OLS-23326 |
| After a user uploads a document in the Related Reference field to a Substantiation record, the Create Substantiation dialog layout does not appear as expected. | OLS-23656 |
| In some cases, Vault does not send the expected notification to users tagged in comments on Local Adaptation and Pack Copy records. Further investigation found this is working as expected. | OLS-24206 |