Release Date: November 18, 2022 & December 2, 2022
The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
Last Updated: May 11, 2023
Admin
| Description |
Issue No. |
|
Users in vaults with non-default date formats are unable to set date filters for email status.
|
DEV-531920 |
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After an email is sent to a group of users, delegate users may not receive a notification and Vault may fail to resolve tokens in the email body.
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DEV-533240 |
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In some cases, Vault fails to apply sorting to the Job Definitions page after the first page.
|
DEV-536884 |
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In some cases, unlinking an FTP site results in an error.
|
DEV-538234 |
Authentication
| Description |
Issue No. |
|
Under certain conditions, users who authenticate with PingFederate may be unable to log in.
|
DEV-532283 |
Brand & Medical Portal
| Description |
Issue No. |
|
When users navigate to the portal library using a content filter, Vault does not highlight the applied content filter in the Views list.
|
DEV-534779 |
Clinical Operations
| Description |
Issue No. |
|
When users create a new site record via API, Vault does not create an APPEND change log for the site.
|
DEV-514798 |
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In some cases, when users perform the "Create Site Budget Records" action, Vault fails to create Country Budget records when Site Budgets already exist.
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DEV-520267 |
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In some cases, non-Vault users are unable to view checklists.
|
DEV-528117 |
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In some cases, users with the appropriate permissions are unable to download EDL items.
|
DEV-530369 |
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In some cases, Vault does not correctly log the Study Country and Study Site STAT in CDMS when running the CTMS/CDMS Inbound Job for a new study.
|
DEV-531043 |
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In instances where multiple document versions are created in succession within a single job, and the "Transfer All Steady State and Superseded Document Version" feature flag is enabled, some versions may not be transferred to the target Vault.
|
DEV-531242 |
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When the Increment # Expected from Matched Documents setting is enabled, users experience a server error when running the Match Documents actions.
|
DEV-538210 |
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In some cases, when users search for documents in the TMF Viewer, Vault displays the Title field value incorrectly.
|
DEV-540039 |
Commercial
| Description |
Issue No. |
|
In some cases, Vault fails to copy over linked document relationships associated with Approved Links to new documents.
|
DEV-529182 |
|
Under certain circumstances, Vault fails to generate Approval Documents.
|
DEV-537941 |
Developer Features: MDL
| Description |
Issue No. |
|
Users may recieve an error when report type names are inconsistent between Vaults during a configuration migration.
|
DEV-526782 |
Developer Features: SDK
| Description |
Issue No. |
|
In some cases, record triggers do not update values as expected.
|
DEV-536998 |
Developer Features: VQL
| Description |
Issue No. |
|
Queries on the `events` object with an OR condition on the `classification__v` field return unexpected results.
|
DEV-532387 |
Documents
| Description |
Issue No. |
|
In some cases, Vault fails to OCR Spanish language text in documents.
|
DEV-506042 |
|
Vault fails to extract Thai language characters.
|
DEV-507153 |
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In rare cases, a Vault job fails to delete crosslinks between two connected Vaults.
|
DEV-510806 |
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The Creation Date field may be missing from exported annotations and downloaded renditions.
|
DEV-515098 |
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Under certain circumstances, Vault fails to generate 2253 forms.
|
DEV-515867 |
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In rare cases, link annotations on documents may disappear after a user refreshes the page.
|
DEV-518242 |
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In rare cases, Vault fails to generate a viewable rendition after receiving a Spark message via a Vault connection.
|
DEV-528435 |
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In rare cases, users are unable to view or download viewable renditions after performing a custom web action.
|
DEV-532349 |
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In some cases, users are unable to view all available lifecycle states when applying filters in the Add Documents dialog on object records.
|
DEV-533328 |
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Users may encounter an error when they attempt to collapse all sections in high-volume binders.
|
DEV-534287 |
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Vault allows read-only viewers to open the glossary and copy text.
|
DEV-537819 |
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Vault allows read-only viewers to open the glossary and copy text.
|
DEV-537819 |
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Users are unable to select text to search in the glossary.
|
DEV-538606 |
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Users are unable to copy text on Crosslink documents.
|
DEV-538611 |
Lifecycle & Workflow
| Description |
Issue No. |
|
In some cases, the task dialog within multi-record workflows fails to display validation of blank required fields.
|
DEV-514910 |
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In rare cases, Vault may fail to automatically create related records when their entry action requires a sibling record check before proceeding to the next lifecycle state.
|
DEV-516371 |
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After users cancel a legacy workflow on documents in the Approved state, Vault fails to record state entry actions in the audit trail.
|
DEV-522795 |
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When completing a task, if a user selects the controlling field in a field control and the field label contains quotation marks, Vault displays a server error.
|
DEV-522934 |
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In some cases, users may experience an error when attempting to start multi-record workflows with blank optional prompt values.
|
DEV-528308 |
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In some cases, users see a server error when providing verdicts within a multi-record workflow.
|
DEV-529442 |
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When filtering by the Envelope task type on the My Tasks page, the user's assigned tasks may not appear.
|
DEV-533963 |
|
In some cases, users are unable to start workflows in Japanese-language Vaults.
|
DEV-535822 |
Localization
| Description |
Issue No. |
|
The Japanese-language translations for control and pareto charts on dashboards are incorrect.
|
DEV-539458 |
Objects
| Description |
Issue No. |
|
In certain scenarios, results do not match filters in the advanced search dialog.
|
DEV-513244 |
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When viewing object record pages, if criteria VQL is applied to the object's page layout for a related object record section, and that object is related by a complex join, clicking Show in Tab may result in Vault failing to return records, even when related records exist.
|
DEV-537191 |
Performance & UI
| Description |
Issue No. |
|
Users may see two error dialogs instead of one when cancelling out of a record creation flow involving page links. This occurs when there is a required field with a single option that auto-populates on creation.
|
DEV-503453 |
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In some cases, Vault fails to block the deletion of web actions that are configured on document lifecycle user actions.
|
DEV-508722 |
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Under certain conditions, attments listed in the Doc Info page have the wrong file size displayed.
|
DEV-510892 |
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In Long Text fields, the external link icon overlaps with the scrollbar.
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DEV-512107 |
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When users receive an email from a person record with a configured outbound email address, the sender's email address appears truncated (...) rather than displayed.
|
DEV-514007 |
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In rare cases, Vault incorrectly modifies object references within Text() and Id() functions upon saving formulas on fields set by object actions.
|
DEV-518648 |
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The Permission Set Detail View Object Tab has decreased performance.
|
DEV-525479 |
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In some cases, users experience slow performance when viewing object record detail pages.
|
DEV-528132 |
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In rare cases, users are unable to access documents in Vault due to document field security overrides.
|
DEV-530935 |
|
Users sometimes experience server errors after clicking links in notifications.
|
DEV-534166 |
Quality
| Description |
Issue No. |
|
Under certain circumstances, an attachment on a Validation Management execution step may not display in the test execution interface.
|
DEV-519961 |
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Changing a Learner's training eligibility while the Vault Training automation job is running may cause Training Assignments to be left in incorrect states.
|
DEV-521570 |
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Creating a Quality Team role with a Linked Field value which targets a base object type may result in Vault displaying a server error rather than a helpful error message.
|
DEV-525932 |
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The Class Result dropdown on the Instructor Led Training page may not close automatically when clicked.
|
DEV-531384 |
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Vault may incorrectly display an access error when a user attempts to execute the Review Test Set action.
|
DEV-533450 |
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In some cases in Surveillance Vaults, changing the severity outcome of a Reportability Assessment record may not result in a lifecycle state change as expected.
|
DEV-533939 |
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When the Document Change Requests or Periodic Review auto-link action runs at the same time that a Change Authorization is approved, the DCR or PR may not automatically link corresponding to the documents that were added via Change Authorization.
|
DEV-535391 |
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Vault displays API names instead of labels in error messages if it fails to transition a record's state type.
|
DEV-535913 |
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The Enter and Tab keys may not function as expected in the LIMS result grid.
|
DEV-537948 |
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Users cannot remove a Lab Method from a Sample Definition where the Lab Method is the target in a Protocol Variable Target.
|
DEV-538678 |
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Under certain circumstances, it is not possible to make new Specification versions effective without first removing the Specification Mappings on the prior version.
|
DEV-539281 |
QualityOne
| Description |
Issue No. |
|
When users attempt to upload PDF file types through automated COA email intake, users receive an error when Vault fails to analyze the COA file for the Inspection record.
|
DEV-530704 |
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In some cases, there is an unexpected error when attempting to assign a Team Member to the corresponding object record.
|
DEV-531350 |
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When attempting to save a Risk Analysis record after updating the Severity, Occurrence, or Detectability fields, a server error message appears if the Risk Level value of the Risk Matrix Set-up is blank.
|
DEV-531369 |
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In some cases, there is an unexpected server error when attempting to populate or modify a Linked Field of a Team-Enabled object record.
|
DEV-533913 |
QualityOne Client Applications
The QualityOne Client Applications release is targeted for tentative availability on December 13, 2022.
| Description |
Issue No. |
|
QualityOne Audit Checklist Mobile: Users can tap the "Submit Audit Checklist" button while working through an incomplete audit checklist.
|
OLS-16483 |
Regulatory
| Description |
Issue No. |
|
In some cases, publishing fails for Report Level Content Plans with a large number of bookmark links.
|
DEV-509511 |
|
Vault incorrectly reports Rule 5110 as failed when a bookmark has associated actions.
|
DEV-521840 |
|
When Labeling Automation is disabled, Vault creates new Activity Labeling Concept records when a user splits Activities.
|
DEV-523013 |
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When a document appears in multiple Submissions, the Reference Leaf hovercard displays details from a Submission other than the one selected in the new Submissions Archive Viewer.
|
DEV-523259 |
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In some cases, on-demand publishing does not up-version source documents and remove the Vault link when a target document is updated.
|
DEV-528177 |
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In some cases, on-demand publishing does not up-version source documents and remove the Vault link when a target document is updated.
|
DEV-528177 |
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Users without permission to view the Dossier Details object cannot view Submissions in the new Submissions Archive Viewer.
|
DEV-528249 |
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In some cases, Vault displays an error message after successfully generating IDMP data.
|
DEV-530409 |
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The new Submissions Archive Viewer is slow to load when the ID column is displayed.
|
DEV-531692 |
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In some cases, users cannot navigate links within the pop-up mini-browser window opened from document or leaf hovercards.
|
DEV-532155 |
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Under certain circumstances, users experience an error after attempting to generate IDMP view sessions.
|
DEV-532223 |
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Users without Application field Read permission on the Submission Active Substance and Submission Drug Product objects cannot filter the new Submissions Archive Viewer by the Submission Manufacturer object.
|
DEV-534262 |
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In some cases, the Edit & Verify button is not available to users verifying registration data.
|
DEV-535256 |
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Vault does not create Activity Dependency records when the Product Family field on the related Country Dependency record is populated.
|
DEV-536247 |
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Submission import fails when the M5 leaf title exceeds 512 characters.
|
DEV-536267 |
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In some cases, when permalinks target a document matched to a Content Plan Item that is locked to a previous version, the permalinks are removed during continuous publishing.
|
DEV-536633 |
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Vault does not create IDMP Pack Size records when the Registration or Registered Packaging fields are not populated on a related Pack Size record.
|
DEV-537749 |
|
During the 22R3A release update, some Submissions Archive Vaults were not upgraded to use the new Submissions Archive Viewer.
|
DEV-537809 |
|
In some cases, while using the Manage Registered Details wizard, Vault fails to display registrations on the "Add New Details" page.
|
DEV-538706 |
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The Lead Market filter is selectable but not displayed automatically when pairing Countries with Applications in the Create Related Records wizard.
|
DEV-538988 |
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In some cases, hovering and clicking on documents in the New Submissions Archive Viewer results in an error.
|
DEV-539626 |
|
Under certain circumstances, Vault fails to publish US AdPromo Submissions if there are inactive EDLs.
|
DEV-539688 |
|
The new Submissions Archive Viewer displays nodes expanded (instead of collapsed) if the Submission join filter returns multiple submissions.
|
DEV-539692 |
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If a document is open in the new Submissions Archive Viewer, users receive a network issue error message when applying a filter to the Name column.
|
DEV-539753 |
|
In some cases, Vault fails to correctly display Japanese Submissions in the New Submissions Archive Viewer.
|
DEV-539835 |
|
Users cannot export EAEU submissions imported into Submissions Archive.
|
DEV-541345 |
|
In some cases, Vault fails to save and load user preferences in the Submissions Archive Viewer.
|
DEV-542031 |
|
Users without access to the Submissions Archive Viewer tab are able to access the viewer via URL.
|
DEV-577801 |
RegulatoryOne
The RegulatoryOne release, including all Platform known issues, is targeted for tentative availability on December 13, 2022.
| Description |
Issue No. |
|
When configuring actions on object lifecycle states to create Dossier Binders, Vault does not save the action when an Admin enters a document subtype or classification in the Binder Type field.
|
OLS-16237 |
|
When Registration Item Requirement generation is configured to populate certain mapped object fields on generated EDLs and EDL Items based on Relational Token resolution, users may receive an error message when they try to run the Customize action.
|
OLS-16337 |
|
Vault does not prevent Admins from creating Relational Token hierarchies with infinite loops, resulting in unexpected job log errors when actions referencing those tokens fail.
|
OLS-16367 |
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If a user runs the Generate Requirements action when another instance is already in progress for the same record, the action fails and the job status remains In Progress.
|
OLS-16413 |
Reporting
| Description |
Issue No. |
|
After a user selects the Include previous document versions checkbox, Vault may fail to execute the report and display a server error.
|
DEV-508058 |
|
In some cases, Vault fails to save or execute reports with filters on Local Currency fields.
|
DEV-522439 |
|
Vault displays an incorrect error message when users attempt to execute a standard report that includes a complex join object.
|
DEV-524204 |
|
In some cases, users see a server error when executing reports with optional prompts and advanced logic.
|
DEV-524696 |
|
In some cases, report results differ when executed in different languages.
|
DEV-538521 |
Safety
The Safety release, including all Platform known issues, is targeted for tentative availability on November 23, 2022 & December 9, 2022.
| Description |
Issue No. |
The Strict Case Locking feature may prevent users from changing case state. This is due to the Assign Due Date action being configured as an entry action and being in the Strict Case Locking criteria.
Workaround: Switch off the Strict Case Locking feature in your Vault. For details, see Enable Strict Case Locking.
|
SAF-34566 |
|
When importing to an Inbox Item or an Imported Case, if the imported value is inactive in Vault Safety (the Study or the Product for example), then the import fails with an error.
|
SAF-35116 |
|
The Blinded Name (Placeholder) field on the Case Product record is not populated as expected even though the reported name is an exact match of the Blinded name.
|
SAF-35176 |
|
If a Follow-up Questionnaire is created for an Inbox Item that does not have a specified company Product, the generic product template is not selected for the questionnaire and the questionnaire is not sent.
|
SAF-35889 |
If the Auto-select Inbox Item Localization by Reporter Country feature is enabled and if the Localization Type is Local, the system maps the Name (Reported) field to the localized field instead of the global field (English) on the Inbox item.
Workaround: Copy the value over to the global field (English) for each Case Product with an Indication Name (Reported).
|
SAF-35958 |
When voiding a Follow-Up Case, the linked Localized Case is incorrectly pointing to a previous version.
Workaround: Manually update the Localized Case field to point to the correct version.
|
SAF-36554 |
Search & Filter
| Description |
Issue No. |
|
In some cases, provisioning a document subtype tab using MDL does not show the Document Type of the tab.
|
DEV-499818 |
|
When viewing search collections that include objects they do not have permission to view, users may see empty sections where the objects would be.
|
DEV-507231 |
|
In some cases, Vault fails to apply text field search modifiers on dynamic tabs.
|
DEV-507867 |
|
In some cases, the Library page masks the incorrect user names for multi-value user references.
|
DEV-512527 |
|
If a user attempts to inline edit a field in a list view after reordering the field, the page scrolls and prevents the user from making changes.
|
DEV-512550 |
|
Inline editing may not be available on secured object reference fields when the name of the field has changed since being created.
|
DEV-513429 |
|
Lookups to single value picklists do not appear in custom tab filter dropdowns.
|
DEV-518599 |
|
Users may receive a server error when searching for a report using the Global Search Bar.
|
DEV-518837 |
|
In the Mobile field, a phone number including dashes does not generate an exact match with the same number containing only digits or vice versa.
|
DEV-521276 |
|
In some cases, the object data grid incorrectly reads editing permissions of a field.
|
DEV-521355 |
|
When the setting Exact Match on First Name & Last Name is ON, the duplicate dialog does not appear when trying to create a similar record with trailing spaces.
|
DEV-529180 |
|
Under certain circumstances, users see a "Page not found" error after opening a shared saved view.
|
DEV-535856 |
|
When selecting a user for Delegate Access, user names are case-sensitive.
|
DEV-538699 |
Site Vault
| Description |
Issue No. |
|
Vault sends an empty email when the Weekly job runs and there are no active connected studies in the Vault.
|
DEV-531543 |
|
Recalling/rescinding a document previously sent from Clinical to Site Vault sometimes results in an error.
|
DEV-531551 |
|
In some cases, Vault creates duplicate document records when users send a new version of a document from Site Vault to Clinical.
|
DEV-531726 |
|
Vault does not correctly update a document's state from Draft to InSponsor Review when users run the Send Document to Sponsor/CRO action.
|
DEV-531759 |
|
Running the Document Exchange Hourly job results in errors.
|
DEV-532027 |
|
The Cancel eConsent and Delete eConsent actions are missing for certain lifecycle states.
|
DEV-532404 |
|
Vault incorrectly clears the Participant filter in the eBinder when users close and reopen the filter.
|
DEV-532830 |
|
When attempting to accept an invitation for an ePRO-enabled study and merge it with an existing study, Vault displays an error.
|
DEV-539286 |
Veeva Claims
The Veeva Claims release, including all Platform known issues, is targeted for tentative availability on December 13, 2022.
| Description |
Issue No. |
|
When a record has more than 200 root comments, users experience delays when typing text into new comments on that record.
|
OLS-13409 |
|
In some cases, users can edit but not save updates to the Element Text field in the Translator View section of Local Pack Copy records for Elements in states they do not have permission to edit based on Atomic Security or DAC.
|
OLS-14092 |