In some situations, the push notification setting in the app may default to Off on all Vaults or show an error message when a user tries to update a Vault’s push notification setting. To remedy this, manually log out (tap the Sign Out button) and log back into the app.
The user may see an error message on the Library page if there is a security override of Hidden set for that user on any of the following fields: format__v, crosslink__v.
iOS Issues
When sharing files to the mobile app, an error message doesn’t display if the file exceeds 4 GB (upper limit for file size).
Android Issues
When playing a video from the Library, if the user locks their phone or switches to a different app, the video continues playing.