Release Date: November 20 & December 4, 2020


The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.

Last Updated: December 8, 2020

Admin

Description Issue No.
The default field labels display the ID value instead of the Name value on the Field Rule Detail page.   DEV-343872
Some text boxes and columns are not displayed as expected in Safari, Firefox, and Internet Explorer.   DEV-347759
Vault does not display a default value for the Rendition Status dropdown menu.   DEV-347865
In some cases, clicking the Select All button on the Review and Select Steps page when deploying a configuration migration package may not correctly select all items.   DEV-362030
In some scenarios, jobs stay in “Running” status and do not succeed or fail.   DEV-362366
In some cases, clicking on a Web Action record results in a server error.   DEV-364404
If a job condition references a deleted record, the job and associated audit trail may not update properly.   DEV-366315
In some cases, editing and then saving a scheduled job instance changes the scheduled Time from PM to AM.   DEV-366436
In some cases, the Filter Tab field on custom tabs does not display the filter value, though the filters are applied as expected.   DEV-365468

Authentication

Description Issue No.
When a cross-domain user logs out of a cross-domain Vault, Vault opens the user's last accessed home domain Vault instead of the cross-domain Vault upon the user's next login.   DEV-365346

Clinical Operations

Description Issue No.
The Safety Document field value is applied to subsequent document versions in Vaults with Site Connect enabled.   DEV-338748
In some cases, CTN Data Change Log records do not contain Study, Study Country, or Study Site values.   DEV-349227
In some cases, new documents transferred from a Clinical Operations Vault result in a new version of a document previously transferred to a SiteVault Vault.   DEV-350361
In some cases, the Payment Level picklist does not display all expected values.   DEV-350737
Activating an Agreement may cause performance issues.   DEV-353675
In some configurations, the Create Draft user action sets the Quality Issue metrics on a document to null.   DEV-354125
Updating or resolving Quality Issues on recently archived documents results in a server error.   DEV-354441
Inactive values are included in the Milestone Category picklist on Homepages.   DEV-357207
Saving Study Product or Study Person records without a value in the Study Role field results in a server error if EDL creation is triggered on that record   DEV-363832
The SDV Requiredness field does not update as expected via the EDC/CTMS Spark Connection.   DEV-364931
The SDV Requiredness value does not always transfer correctly from CDMS via the EDC/CTMS Spark Connection.   DEV-365043
In some cases, Vault does not create CDX Issues when Configuration Mapping records have invalid field mappings.   DEV-365388
In some Vaults, attempting to open the Selected Study Organization Role Detail Page Layout results in an error.   DEV-366211
In some cases, users see a Page Not Found message after sending a document package to a study site.   DEV-366638

Commercial

Description Issue No.
Vault incorrectly changes the state of a regenerated compliance package.   DEV-353780
When a user attempts to add a document on which they don't have the Edit Fields permission to a Portal widget, Vault displays a “server having problems” error instead of a more helpful message.   DEV-354077
When a Vault Digital Publishing user with both Staging and Production environments deselects the Use China CDN checkbox on a document where it was previously selected, Vault updates the value in the Production environment but fails to update the Staging environment.   DEV-357538
Vaults using non-standard Material Type fields and picklists do not pull in material type when generating an eCTD compliance package.   DEV-362189
eCTD binder generation fails if there are required filters on the Linked Document relationship type.   DEV-366109
When generating an eCTD Compliance Package, Vault does not include the promotional document number and version on the 2253 and Supplementary Forms.   DEV-367291

Developer Features: API

Description Issue No.
Using JSON to bulk delete by unique field value for a number containing a decimal place returns an error.   DEV-348858
In API v20.2+, the executable__v attribute returned for document/binder lifeycle action APIs sometimes returns as false for executable actions.   DEV-357418
If an object has a unique number field, for example num__c, an UNEXPECTED_ERROR may occur when updating a record using the bulk upsert API.   DEV-365895

Developer Features: SDK

Description Issue No.
Under certain conditions, a JavaScript error may occur when using the “Save & Create” button when creating a Field Rule.   DEV-366083

Developer Features: VQL

Description Issue No.
Users experience slow performance when querying non-indexed fields on high volume objects.   DEV-339443
In some cases, users experience slow performance when querying relationships between high volume objects.   DEV-343606

Documents

Description Issue No.
In some cases, PDF renditions with embedded fonts include an extra character.   DEV-345193
If Vault defaults a field value into a controlling field during Make a Copy, field dependency rules do not take those default values into account.   DEV-346111
In some cases, a page with a list of font names is added to rendered documents.   DEV-346939
When attempting to render a file that does not have a file extension, Vault displays an incorrect error message.   DEV-348053
In certain cases, Vault may fail to render Word documents containing eSignatures.   DEV-349489
In Vaults with Auto Claims Linking enabled, Vault ignores wildcards in Match Text and Match Text Variations when {curly brackets}, asterisks (*), or both are included in excluded characters.   DEV-351292
If Vault defaults a field value into a controlling field during Make a Copy, field dependency rules do not take those default values into account.   DEV-353326
In some cases, the Document Version field in the References section of a Claim is blank.   DEV-358070
Documents crosslinked to a Steady State version in a source Vault that is in migration mode may have the wrong Bound Source Version.   DEV-359246
Removing the Document Version value from a Claim Reference results in an error.   DEV-362668
When using a CSV file to create a document with the API or Vault Loader, passing in a null value for a required field fails to enforce the constraint.   DEV-364959
In some cases, Vault generates zero byte files when downloading a PDF with annotations.   DEV-367323

Localization

Description Issue No.
When using Bulk Translation feature for Notification Messages, Vault may incorrectly export some tokens in an incorrect format.   DEV-355499

Objects

Description Issue No.
Adding a long-text field to a high-volume object may fail due to improper indexing.   DEV-346203
When trying to delete a record with inbound references, the error messages only tells the user what object has the blocking records. Instead, this error message should provide the list of blocking records.   DEV-350962
Vault configuration migration packages may fail to deploy in a destination Vault if a custom index for a high volume object was added to the source Vault.   DEV-353311
When setting an object type-specific field default, Vault sets the default field value for inactive fields.   DEV-353908
If a high volume object which contains an auto-indexed field is added to a destination Vault using a configuration migration package, and the auto-indexed field is removed from the source Vault, subsequent configuration migration packages containing the high volume object may fail to deploy in the destination Vault.   DEV-354400
In scenarios where unique values do not make sense, selecting the “Values must be unique” option on an HVO object's document reference field causes a server error. Instead, the error should tell the user why this option does not make sense.   DEV-357102
In some cases, attempting to create a Deep Copy of a secured parent object record causes an unexpected error.   DEV-364684

Performance & UI

Description Issue No.
Expanding or collapsing a related object section has decreased performance.   DEV-347552
Under certain conditions initiating a user action may fail.   DEV-351439
Under certain conditions, users are unable to start a workflow action.   DEV-351813
Some Vaults may experience slowness or data errors for PDF and InDesign renditions due to a configuration error.   DEV-353348
Pressing the Page Down key on the document viewer may cause the page to continuously scroll up and down.   DEV-356399
When a user receives the error “Another record has the same value” when editing a picklist, the error message is displayed twice.   DEV-360296
In some cases, inline editing a cell on an object record page may freeze the page, making other actions impossible   DEV-360594
Attempting to activate custom jobs related to Study Person object records fails and results in performance problems.   DEV-366633

Quality

Description Issue No.
Certain configurations including Quality Teams and Formatted Outputs may cause errors when creating configuration migration packages.   DEV-346264
In certain cases, Vault displays a server error instead of a detailed error message when a user attempts to view the Learner Homepage without the necessary permissions.   DEV-348519
In some cases, executing the Change State to Sending action on a Transmission record causes a time out error.   DEV-367755

Quality: Station Manager

Description Issue No.
In certain circumstances, the app opens to the list of Recent Documents even if it was recently closed while viewing another app page. This issue can be resolved by closing the app from the app tray and re-opening it.   DEV-348131

QualityOne

Description Issue No.
Aggregate Checklist functionality is not supported for Audit Checklists.   DEV-306348
Hovering over sections in Supplier Portal may not correctly display section descriptions.   DEV-321704
Users receive a server error after trying to access an NCR record when the object page layout includes a Detail Form with Carousel section that includes fields of type Object Reference to which the user does not have Read permissions.   DEV-333880
Users receive a server error after navigating to the Audit Checklist object and clicking on Page Layout.   DEV-351136
The “System manages field value” attribute is not configurable by default on the Name (name_v) field for NCR (ncr_v) object unless enabled.   DEV-352818
Users cannot create base Checklist Type regardless of the Quality Event object type.   DEV-354454

Regulatory

Description Issue No.
Vault doesn't up-version published documents after they are locked or unlocked.   DEV-329475
After initial submission publishing, links in published source documents don't always navigate users to the correct published target documents in the current submission.   DEV-339612
After continuous publishing, when a source document is matched across multiple submissions, some source documents are missing from submission exports or the XML, and link navigation doesn't always work.   DEV-340560
During continuous publishing, Vault does not convert target documents to placeholder documents when users unmatch the source document in the current submission but the target exists in another application or submission.   DEV-340610
Vault does not publish some Vault links when users match source documents to content plan items that are initially publishing the submission.   DEV-341238
In the View Manager within the Content Plan Hierarchy Viewer, Vault does not show a warning dialog to users when they attempt to open a view that they cannot access.   DEV-346027
Continuous publishing does not publish all links after a matched target document is unlocked.   DEV-346519
Vault does not resolve permalinks in published target documents within the current submission if the link target URL is locked to an earlier document version.   DEV-347276
In some cases, when users copy from an existing content plan, the results notification does not accurately reflect records that Vault failed to create.   DEV-347457
Performance is slower than usual when users delete a content plan containing over 100,000 records.   DEV-347463
If a source document is matched in separate submission content plans for different regions, continuous publishing does not always publish links if the link target exists is only one of the submissions.   DEV-348656
Vault performance is slow when creating or updating many records from the Manage Registered Details wizard.   DEV-350357
When publishing Japanese submissions, Vault does not resolve links to the submission with the latest Actual Submission Date.   DEV-350498
After users unlock a previously locked matched document, continuous publishing does not publish links in the latest document version.   DEV-350527
On the Submission Administrative Information page for Japanese Submissions, Vault does not set the Application Date field to the current date as the default value, and the field is blank.   DEV-351553
When working with Japanese submissions, users can select the same Additional Submission Type value multiple times in the Submission Administrative Information viewer, and Vault includes duplicate values in the XML.   DEV-351557
Vault does not create node extensions correctly in the cumulative submission XML.   DEV-351727
After applying an advanced filter in the Submissions Archive Viewer, when users open a document, Vault navigates them to the Notifications page.   DEV-351995
Continuous publishing does not update relative link paths after a user updates the source document's Published Output Location if the target is a cross-application document.   DEV-353305
Applying column filters for some field types in the Content Plan Hierarchy Viewer results in a Vault error.   DEV-353561
Vault performance is slow when publishing a report level content plan that includes Vault annotations.   DEV-354514
In some cases, Vault cannot render or re-rend the Index XML file properly.   DEV-355621
Vault performance is slow when users import large submissions using Vault File Manager.   DEV-355830
After users delete a Content Plan section or Content Plan Item and continuous publishing runs, Vault fails to delete the related Submission Validation Result records.   DEV-359731
Validation rule CA F09 fails for some sequence descriptions.   DEV-362498
When the next version of a matched document contains a permalink pointing to the original version, Vault doesn’t resolve links properly during publishing or update the Published Document field to reflect the latest published version.   DEV-364466
During report level publishing, Vault updates the source file path incorrectly on published documents.   DEV-365262
When updating registration fields in the Manage Registered Details wizard, users cannot update custom document reference fields.   DEV-366119
In some cases, Sequence IDs with hyphens causes continuous publishing to fail.   DEV-367255

Reporting

Description Issue No.
If a filter or prompts has a filter alias, changing operator values in the report editor does not actually change the report at runtime.   DEV-338652
For dashboards that include multiple reports with run-time inputs, Vault does not combine run-time inputs for Created By and Last Modified By fields in the dashboard inputs.   DEV-338920
In some scenarios, the date formal displayed in a report's List View is different than the date format displayed when the report is exported to Excel.   DEV-357210

Safety

The Safety release, including all Platform known issues, is targeted for tentative availability on November 25, 2020 & December 11, 2020.

Description Issue No.
In Vault Safety 20R3, there is an issue where a warning notification does not appear when exporting an E2B R2 file from a Case with invalid data entered on the Case Product Dosage section.   SAF-12491
In Vault Safety 20R3, there is an issue with duplicate detection where Cases are not listed as potential matches when the only matching fields are ID fields (Worldwide UID, UID, External System UID).   SAF-12616
In Vault Safety.AI 20R3, there is an issue where the Transmission Record remains in the Active state instead of moving to the Error state when the Intake API is unsuccessful.   SAF-12725
In Vault Safety.AI 20R3, there is an issue where the Transmission Record remains in the Active state instead of moving to the Error state when the Intake API is unsuccessful.   SAF-12725
In Vault Safety.AI 20R3, there is an issue where users are unable to generate a transmission document on a Promoted Transmission record. However, when an AER is promoted to a Case, the transmission documents can be generated.   SAF-13232
In Vault Safety 20R3, there is an issue where an .rtf formatted file uploaded to a Case is considered invalid during EMA E2B R3 file generation.
Workaround: Convert the file to .docx format and retransmit with that file format.
 
SAF-13234
In Vault Safety.AI 20R3, there is an issue where an Inbox item cannot be created when a JSON document or form is attached to it.   SAF-13259
In Vault Safety 20R3, there is an issue where the Case Watchlist tag is updated with a contituent product’s watchlist tag when the constituent product has an associated Watchlist, but the Combination Product does not.   SAF-13295
In Vault Safety 20R3, there is an issue where gateway transmissions with validation errors become stuck in the Sending ICSR state. When the Submit to Gateway action is run, Vault Safety regenerates the .xml file and validates the E2B xml. If there are any validation errors, the record state changes to Validation Error before the file is submitted to the gateway. Since submissions can only happen from the Ready for Submission, Ready, and Pending states, the record becomes stuck in the Sending ICSR state with the file never submitted.
Workaround:
  1. Fix all validation errors.
  2. Retry the gateway transmission.

If the transmission does not send, you can download the file and complete the submission through EVWeb.
 
SAF-13432
In Vault Safety.AI 20R3, there is an issue where a server error message is displayed when users attempt to save a product after performing a delete product action and then performing an undelete product action immediately afterwards.
Workaround: Refresh the page to clear the server error message.
 
SAF-15929

Search & Filter

Description Issue No.
When a user adds faceted filters for a parent field and more than one of its children, removing the faceted filter for one child field can cause Vault to display search bars in both the parent and child facets.   DEV-336861

Security

Description Issue No.
Under certain conditions, permissions for an inactive user may not function as expected.   DEV-353881

Site Vault

Description Issue No.
In some cases, documents transferred from SiteVault do not include Product metadata.   DEV-349153
In Vaults with digital delegation log enabled, the Assigned Responsibilities section of User records is missing.   DEV-350249
Changing a Study Person's delegations creates a DOA log document that is the same as the previous version.   DEV-351133
In some cases, Vault creates duplicate Distribution Tasks when the Send Document via Clinical Network action is taken.   DEV-353537
In some cases, the Send Document via Clinical Network action creates duplicate distribution tasks.   DEV-354697
In some cases, users cannot create multiple Research Organization records.   DEV-358405
In some cases, saving a new Study record results in an unexpected error.   DEV-367141