A “maintenance release” is a release that contains fixes for issues that are affecting customers in production environments. We typically communicate 24 hours prior to the release that we will be applying a maintenance release and that there will be a short service disruption. This list only covers fixes to General Release versions.
The list of fixed issues is not finalized until just before the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.
We number maintenance releases by appending the number of the maintenance release to the General Release number. Vault uses even-numbered releases, while CDMS uses odd-numbered releases. The most recent Vault General Release is 20R3.0, so our maintenance releases for this version are 20R3.0.2, 20R3.0.4, and so on.
Last Updated: Aug 15, 2023
April 14, 2021
Rendition Updates
| Description |
Issue No. |
|
When users generate an eCTD Compliance binder from a PDF/A document that contains link annotations, Vault is unable to generate PDF/A compliant renditions for either the clean or annotated material.
|
DEV-389451
|
March 31, 2021
Release Number: 20R3.0.50 | Build Number: 11552
| Category |
Description |
Issue No. |
|
Documents
|
When downloading very large files from Vault, there is a long delay before the download begins.
|
DEV-389411
|
|
Objects
|
Under certain circumstances, when users encounter an “SDK_ERROR:OPERATION_FAILED” error when querying a high volume object record, the error message suggests their changes will be reverted but the changes are committed instead.
|
DEV-387515
|
March 24, 2021
Release Number: 20R3.0.48 | Build Number: 11529
| Category |
Description |
Issue No. |
|
Clinical Operations
|
Some users without the Manage Archive permission are able to add a document to an archived study.
|
DEV-387286
|
|
Multichannel
|
Under certain circumstances, users without the Edit Fields permission cannot create a new version of a document.
|
DEV-381058
|
|
Objects
|
When deploying a migration package, deleting a field used in a default value expression via MDL and then viewing the Object Types tab results in a server error.
|
DEV-386256
|
March 17, 2021
Release Number: 20R3.0.46 | Build Number: 11502
| Category |
Description |
Issue No. |
|
Clinical Operations
|
The Update Metrics and Update Monitored Metrics jobs may not be able to recover data upon encountering an error.
|
DEV-380806
|
|
Documents
|
In cases where integrations update binders using the “Overwrite existing bindings if a newer version is available” option, Vault records the update even if nothing has changed.
|
DEV-385380
|
March 10, 2021
Release Number: 20R3.0.44 | Build Number: 11467
| Category |
Description |
Issue No. |
|
Commercial
|
Standard Metrics fields are updated on the audit trail but are not updated and show as blank in the Standard Metrics section of the document.
|
DEV-383962
|
|
Documents
|
Users experience an error when viewing related documents sections with over 1000 documents.
|
DEV-382461
|
|
Quality
|
Users experience a “cannot change HTTP accept header” error when playing certain SCORM courses in Vault Training.
|
DEV-383581
|
March 3, 2021
Release Number: 20R3.0.42 | Build Number: 11457
| Category |
Description |
Issue No. |
|
Clinical Operations
|
In some scenarios, users receive a “server having problems” error when trying to send a document through Veeva Site Connect.
|
DEV-383011
|
|
Quality
|
In Vault Training, E-learning videos do not play on iOS (iPad, iPhone).
|
DEV-381236
|
|
Regulatory
|
Failure to remove object reference field values used in metadata mapping causing newly imported submissions to add content into the wrong section, creating duplicate sections within the Submissions Archive Viewer.
|
DEV-382860
|
March 1, 2021
Release Number: 20R3.0.40 | Build Number: 7
This release only affects Vault Station Manager iOS.
| Description |
Issue No. |
|
When Vault is undergoing maintenance, the Station User account can become locked out if there are many devices tied to that specific user.
|
DEV-380217
|
|
In some cases, Station Manager internal debug log files can grow very large and cause iPad storage issues.
|
DEV-381202
|
March 4, 2021
Rendition Updates
| Description |
Issue No. |
|
In some cases, .EMF images embedded in Microsoft Word™ documents do not display after rendering.
|
DEV-354579
|
|
.MSG and .EML files fail to render if the subject field is empty.
|
DEV-354585
|
|
Attachments from .EML files are missing as Vault document attachments.
|
DEV-369459
|
|
In some cases, Vault does not display images in renditions when images are embedded in Microsoft Word™ documents.
|
DEV-376415
|
|
In some cases, Merge PDF fails to merge documents.
|
DEV-380131
|
February 25, 2021
Release Number: 20R3.0.38 | Build Number: 28
This release only affects TMF Transfer.
| Category |
Description |
Issue No. |
|
Clinical Operations
|
In some cases, TMF Transfer does not transfer placeholder documents.
|
DEV-382001
|
|
Clinical Operations
|
In some cases, sending an Agreement to a target Vault results in multiple server errors.
|
DEV-382002
|
|
Clinical Operations
|
In some cases, CDX Issues are created when Vault attempts to transfer placeholder documents in the Deleted state.
|
DEV-382311
|
February 24, 2021
Release Number: 20R3.0.36 | Build Number: 11424
| Category |
Description |
Issue No. |
|
Clinical Operations
|
In some cases, users get a server error when creating Safety Distributions from a document.
|
DEV-379165
|
|
Clinical Operations
|
In some cases, scheduling multiple Change Milestones to Complete jobs may result in performance issues and delays in job execution.
|
DEV-379165
|
|
Clinical Operations
|
Vault does not create Study Sites via Vault Loader if they reference an organization with an invalid USN.
|
DEV-379828
|
|
Clinical Operations
|
In some cases, the Update Metrics job fails when a study's Metric Calculation value is Date Based and Subjects have a Screen Failed Date without a Screen Date or a Withdrawn Date without an Enrolled Date.
|
DEV-380826
|
|
Clinical Operations
|
The Create Metrics Over Time job fails if there are more than 500 planned rollups for metrics over time.
|
DEV-381427
|
|
Documents
|
In some cases, fields do not populate with default values during document classification if DAC is configured on the document.
|
DEV-374453
|
|
Documents
|
Viewable renditions for CrossLink documents fail to generate when the source document is over 1GB.
|
DEV-377288
|
|
Lifecycle & Workflow
|
In some cases, a network issue occurs when Admins modify existing User Actions that have a long list of conditions.
|
DEV-380835
|
|
Regulatory
|
In some cases, publishing jobs take longer than expected to complete.
|
DEV-379033
|
February 18, 2021
Authentication Updates
| Description |
Issue No. |
|
In some scenarios, delegate users receive a server error when accessing the My Vaults page.
|
DEV-380820
|
February 10, 2021
Release Number: 20R3.0.32 | Build Number: 11366
| Category |
Description |
Issue No. |
|
Admin
|
Formatted output reports fail to generate when the template includes a document relationship that references an object.
|
DEV-373447
|
|
Clinical Operations
|
When EDLs are configured with custom lifecycles, sending the records to sites via Veeva Site Connect results in an unexpected error.
|
DEV-377159
|
|
Lifecycle & Workflow
|
In some cases, accepting a task results in an internal error.
|
DEV-379519
|
|
Quality
|
Users are unable to open Facilitated Training Request records if they contain formula icon fields.
|
DEV-374990
|
|
Quality
|
In certain Substitute Training configurations, a substitute training assignment which should be canceled may not be correctly canceled by the nightly Update Training Assignments job.
|
DEV-379668
|
February 5, 2021
Release Number: 20R3.0.30 | Build Number: 23
This release only affects TMF Transfer.
| Category |
Description |
Issue No. |
|
Clinical Operations
|
After accepting and approving a study Agreement, distribution task and document IDs are not logged correctly.
|
DEV-379364
|
February 4, 2021
Rendition Updates
| Description |
Issue No. |
|
XML files fail to render when the file path contains unicode characters.
|
DEV-357523
|
February 3, 2021
Release Number: 20R3.0.28 | Build Number: 11317
| Category |
Description |
Issue No. |
|
Developer Features: SDK
|
When using the Query Service with High Volume Objects, processing threads are released to the thread pool when execution is complete.
|
DEV-376788
|
|
Performance & UI
|
In some cases, Vault does not track the Avg Time Login performance statistic.
|
DEV-371091
|
|
Regulatory
|
In some cases, the removal of manually matched documents fail and result in an error while the daily automatching job is running.
|
DEV-358364
|
This release only affects TMF Transfer.
| Category |
Description |
Issue No. |
|
Clinical Operations
|
In some cases, Distributions Tasks remain in the Sending state.
|
DEV-377794
|
January 28, 2021
Release Number: 20R3.0.26 | Build Number: 21
This release only affects TMF Transfer.
| Category |
Description |
Issue No. |
|
Clinical Operations
|
Limited release Vaults using TMF Transfer may encounter issues when creating Issues re-rendering video documents after uploading.
|
DEV-376882
|
|
Clinical Operations
|
Vault does not populate the source_tmf_document_number__v field on documents transferred to target Vaults.
|
DEV-374725
|
January 27, 2021
Release Number: 20R3.0.24 | Build Number: 11287
| Category |
Description |
Issue No. |
|
Admin
|
In some cases, Vault does not correctly display Filter Tab status on the tab configuration page.
|
DEV-367325
|
|
Lifecycle & Workflow
|
Vault may display a server error when trying to delete a custom object with Atomic Security configured for a field in the object's lifecycle.
|
DEV-376007
|
|
Regulatory
|
Within a grouped submission, users may not be able to export documents in related submissions from the primary submission.
|
DEV-365310
|
|
Documents
|
In certain circumstances, more than one version of a document may be returned by Vault search as the latest version.
|
DEV-374550
|
January 21, 2021
Release Number: 20R3.0.22 | Build Number: 17
This release only affects TMF Transfer.
| Category |
Description |
Issue No. |
|
Clinical Operations
|
Vault creates duplicate documents when transferring multi-site documents from Site Vault Enterprise Vaults to Clinical Vaults.
|
DEV-371561
|
January 20, 2021
Release Number: 20R3.0.20 | Build Number: 11239
| Category |
Description |
Issue No. |
|
Admin
|
In some cases, Vault Loader fails to extract object records when the Include Non-Editable Fields checkbox is selected.
|
DEV-372413
|
|
Admin
|
When using Vault Compare, including the Report component type causes the comparison to fail.
|
DEV-371887
|
|
Clinical Operations
|
Vault does not prevent the Send Agreement Invitation entry action from creating Agreements for Sites with no organization or whose organizations have missing or invalid USN values.
|
DEV-367526
|
|
Clinical Operations
|
When a Study Person or Study Organization moves into the Active state, Vault does not correctly filter documents for which it creates distribution tasks.
|
DEV-374776
|
|
Developer Features: API
|
When using the API's Vault Loader – Extract Data Files endpoint to extract documents, if id is not included in the fields list, setting the extract_options body parameter to include_source__v or include_renditions__v results in an error.
|
DEV-372415
|
|
Developer Features: API
|
When using the API's Vault Loader – Extract Data Files endpoint to extract documents, if no documents meet the criteria set in the vql_criteria__v parameter, setting the extract_options body parameter to include_source__v or include_renditions__v results in an error.
|
DEV-372414
|
|
Lifecycle & Workflow
|
In some legacy workflows, when a user executes the Update Workflow Dates action on a workflow task with multiple participants, the workflow task participants continue to receive notifications that the task due date has been updated.
|
DEV-373480
|
|
Quality
|
Admins can assign the Learner license type to users in Vaults where Vault Training is not enabled.
|
DEV-368735
|
|
Quality
|
Vault does not correctly display some icons in Training Assignment records.
|
DEV-374148
|
|
Regulatory
|
Users cannot add a Unit of Presentation into a denominator when working with XEVMPD data
|
DEV-367242
|
January 13, 2021
Release Number: 20R3.0.18 | Build Number: 11185
| Category |
Description |
Issue No. |
|
Admin
|
Under certain conditions, some audit data retrieved through the API may be missing due to improperly handling null values.
|
DEV-367335
|
|
Admin
|
The Vault Comparison tool fails if one Vault has Vault Payments and the other Vault does not.
|
DEV-371083
|
|
Clinical Operations
|
Users cannot use the “Create Fees from Template” action without adding “Create” permission on the “Additional Fees” object type.
|
DEV-368858
|
|
Commercial
|
When generating an eCTD Compliance Package, Vault does not include the promotional document number and version on Form 2253 or the Supplementary Form.
|
DEV-367291
|
|
Developer Features: API
|
Users using Goofys cannot delete files from their FTP server if the filepath contains special characters.
|
DEV-368473
|
|
Documents
|
In some cases, users receive a server error when trying to upversion a document.
|
DEV-371192
|
|
Lifecycle & Workflow
|
In some cases, users receive a server error when attempting to “Add Participant” on an active object workflow
|
DEV-371769
|
|
Performance & UI
|
Cross-domain users created or modified between Dec 11 – Dec 23 2020 may have incorrect user display name. With this fix, all users display the correct name.
|
DEV-371275
|
|
Performance & UI
|
In some cases, Vault errors when attempting to display a user group with a very large number of members (3,000+ members).
|
DEV-362855
|
|
Performance & UI
|
Custom object notifications sometimes have missing values for tokens for some users.
|
DEV-365458
|
|
Quality
|
In Vault Training, the entry action for Training Assignment records sometimes does not copy all fields.
|
DEV-371201
|
|
Regulatory
|
Permalinks to Submissions Archive content are not resolved if the published version is deleted.
|
DEV-370910
|
|
Regulatory
|
In some cases, Sequence IDs with hyphens causes continuous publishing to fail.
|
DEV-367255
|
|
Reporting
|
In some cases, reports with formula fields timeout and do not display.
|
DEV-373215
|
|
Security
|
*.veevavault.com SSL Certificate updated.
|
DEV-362045
|
December 22, 2020
Release Number: 20R3.0.16 | Build Number: 11098
| Category |
Description |
Issue No. |
|
Admin
|
The Maximum Length field on Formula types of object fields are locked and can only be updated via MDL.
|
DEV-369886
|
|
Admin
|
In some cases, Vault Comparision reports fail if the source Vault has several workflow definitions with the same Modified Date and one is missing a public key.
|
DEV-370134
|
|
Clinical Operations
|
In some cases, the Last Modified Date on a document audit trail updates in spite of no changes to the Milestone field.
|
DEV-361554
|
|
Clinical Operations
|
In some cases, completion metrics on Milestones with Actual Finish Dates are updated unexpectedly.
|
DEV-369039
|
|
Commercial
|
In some cases, the Production CDN URL field remains populated when the document is Retired.
|
DEV-346153
|
|
Commercial
|
eCTD binder generation fails if there are required filters on the Linked Document relationship type.
|
DEV-368734
|
|
Developer Features: API
|
In some cases, two (2) double-quote characters (“”) are not treated as empty strings.
|
DEV-369101
|
|
Developer Features: API
|
Vault does not prevent the creation of object types on objects that do not have object types enabled. Users encounter server errors when attempting to open these objects in Vault.
|
DEV-370702
|
|
Documents
|
In some cases, the EDL Batch Job incorrectly unmatches matched documents.
|
DEV-353420
|
|
Regulatory
|
Vault sometimes handles child nodes incorrectly when creating content plans from templates. Attempting to create the nodes manually results in a server error.
|
DEV-368776
|
|
Regulatory
|
When replicating Content Plan sections, Vault does not propagate blank values on join records.
|
DEV-368817
|
|
Regulatory
|
In some cases, US 1969 documents fail with an “Error getting file name” error.
|
DEV-368883
|
|
Regulatory
|
The Manage Registered Details wizard does not allow the addition of new Registered Product records that contain a comparator product to an Investigational Product registration that has a different non-comparator product.
|
DEV-369419
|
Rendition Updates
| Description |
Issue No. |
|
Merge fields fail for documents with tokens that directly reference the object.
|
DEV-369802
|
December 21, 2020
Rendition Updates
| Description |
Issue No. |
|
Documents fail to render if the source document contains invalid merge field content.
|
DEV-368345
|
|
In some cases, Vault incorrectly renders citations as bookmarks.
|
DEV-370039
|
December 17, 2020
Release Number: 20R3.0.14 | Build Number: 16
This release only affects TMF Transfer.
| Category |
Description |
Issue No. |
|
Clinical Operations
|
In some cases, Vault does not create CDX Issues when Configuration Mapping records have invalid field mappings.
|
DEV-365659
|
|
Clinical Operations
|
TMF Transfer fails to map the filename field to the document title name field.
|
DEV-369718
|
|
Clinical Operations
|
In some cases, Distribution Tasks fail to move to the Sending state and documents cannot be transferred.
|
DEV-370138
|
December 16, 2020
Release Number: 20R3.0.12 | Build Number: 11010
| Category |
Description |
Issue No. |
|
Admin
|
In some cases, editing and then saving a scheduled job instance changes the scheduled Time from PM to AM.
|
DEV-366436
|
|
Admin
|
In some cases, clicking the Select All button on the Review and Select Steps page when deploying a configuration migration package may not correctly select all items.
|
DEV-366561
|
|
Admin
|
The wrong error message is returned when migrating an object package containing blank default values.
|
DEV-367597
|
|
Clinical Operations
|
Performing the “Create Protocol Deviation Log” user action on a Site results in a server error.
|
DEV-365006
|
|
Clinical Operations
|
In some cases, users see a Page Not Found message after sending a document package to a Study Site.
|
DEV-366638
|
|
Clinical Operations
|
The default value of the Active Agreement field on a Site record may be removed when you import a VPK file to update the Site object.
|
DEV-367765
|
|
Commercial
|
Content Filters based on a previously created Saved View from a different portal do not filter or display results correctly.
|
DEV-369417
|
|
Developer Features: VQL
|
For some complex VQL queries, the query times out and returns UNEXPECTED_ERROR.
|
DEV-368621
|
|
Documents
|
For documents created by bulk API import with unexpected date formatting, for example, 2020-12-4 instead of 2020-12-04, when a user edits another document field, Vault creates an audit trail entry showing an update to the date field where the old and new values are the same.
|
DEV-364223
|
|
Documents
|
Vault may display an error when attempting to bring forward annotations for documents with certain font configurations.
|
DEV-364791
|
|
Documents
|
Internet Explorer users experience incorrect cursor focus when adding text annotations to a document.
|
DEV-369306
|
|
Performance & UI
|
Prerelease entitlements are incorrectly included in the Available Configuration sandbox count.
|
DEV-368771
|
|
Performance & UI
|
In some cases, the My Vaults page fails to load.
|
DEV-370083
|
|
Regulatory
|
When updating registration fields in the Manage Registered Details wizard, users cannot update custom document reference fields.
|
DEV-366119
|
|
Regulatory
|
While generating Product Data Messages, Vault fails to load an XML attachment and message number if the Product Report Item's Language Code field is blank, causing the XEVMPD submission to fail.
|
DEV-369059
|
|
Search & Filter
|
Users are unable to create dashboards or configuration reports in Vaults where CJK Optimized Object Search is enabled.
|
DEV-367328
|
December 13, 2020
Release Number: 20R3.0.10 | Build Number: 10964
| Category |
Description |
Issue No. |
|
Clinical Operations
|
After certain configuration changes to an existing workflow in Vaults using Multi-Site Document Distribution, Vault displays an error when attempting to distribute documents to specific sites.
|
DEV-356859
|
|
QualityOne
|
In some cases, the Update Training Assignments job may fail without providing a useful error in the job log.
|
DEV-365556
|
|
Regulatory
|
Vault does not publish some Vault links when users match source documents to content plan items are initially publishing the submission.
|
DEV-341238
|
|
Reporting
|
When attempting to save a conditional field in a Matrix report, Vault may display an error if the conditional field is defined on an object that is connected to the primary reporting object by a join object.
|
DEV-364300
|
December 10, 2020
Rendition Updates
| Description |
Issue No. |
|
EML source files containing character errors fail to render.
|
DEV-353764
|
|
Documents with Japanese language metadata do not render in overlays as expected.
|
DEV-365422
|
December 6, 2020
Release Number: 20R3.0.8 | Build Number: 10818
| Category |
Description |
Issue No. |
|
Objects
|
In some cases, attempting to create a Deep Copy of a secured parent object record causes an unexpected error.
|
DEV-364684
|
December 3, 2020
Release Number: 20R3.0.6 | Build Number: 10812 / 10813 (VV1-12, VV1-1069)
| Category |
Description |
Issue No. |
|
Admin
|
In some cases, deleting custom Document Types also deletes document relationships on standard Document Types with similar names.
|
DEV-365973
|
|
Clinical Operations
|
In some cases, creating a new Product record results in a server error.
|
DEV-362302
|
|
Clinical Operations
|
In some cases, executing the Generate CTN user action results in an unexpected error.
|
DEV-364245
|
|
Clinical Operations
|
In some cases when users select a Study in the Study Selector in the Library before creating a document, Vault populates the document’s Study field with the Study value.
|
DEV-364276
|
|
Clinical Operations
|
Users who do not have Trip Report Answer create permissions no longer have the ability to edit Responses and Comments on Trip Report Questions.
|
DEV-364885
|
|
Clinical Operations
|
In some cases, copied documents do not retain the Product value.
|
DEV-365474
|
|
Clinical Operations
|
Users cannot enter Trip Report responses for empty Answer Sets with no available Answer records on multiple-choice questions.
|
DEV-366444
|
|
Developer Features: API
|
In API v20.3, upserting object records using the query parameter idParam=exteralId causes the entire request to fail if there is an invalid field in the upsert request, rather than ignoring the invalid field and continuing the request with any valid fields.
|
DEV-357688
|
|
Documents
|
When users Download Notes to export annotations, the Subtype field in the CSV file is blank for sticky note annotations.
|
DEV-365511
|
|
Lifecycle & Workflow
|
In Vaults with the “Atomic Security for Documents: Active Workflow Actions” feature enabled, Workflow Initiators do not have automatic access to actions for active workflows, such as Cancel Workflow or Reassign Task. Workflow Initiators need to have the correct security profile to access these actions, including the Update Due Date action introduced in 20R3 for multi-document workflows.
|
DEV-364187
|
|
Lifecycle & Workflow
|
Vault fails to resolve Task Notification Due Date tokens in email notifications.
|
DEV-365864
|
|
Multichannel
|
When users select Create Presentation, Vault does not copy fields from Multichannel Presentations to Multichannel Slides.
|
DEV-343533
|
|
Quality
|
Vault cannot launch e-learning content in Internet Explorer 11 browsers.
|
DEV-365048
|
|
QualityOne
|
QualityOne Admins are unexpectedly able to see Incident Management objects.
|
DEV-362794
|
|
QualityOne
|
Some QualityOne Vaults are not able to enable QualityOne Mobile for iPadOS.
|
DEV-364760
|
|
QualityOne
|
QualityOne users are unable to access select fields on the Purchase Order object.
|
DEV-364824
|
|
Regulatory
|
When updating registration fields in the Manage Registered Details wizard, users cannot update custom document reference fields.
|
DEV-358348
|
|
Regulatory
|
In RIM Submissions or RIM Submissions Archive Vaults that had the RIM Registrations application added later, the Registration Data Verification workflow is missing.
|
DEV-361275
|
|
Regulatory
|
When users run the Create Related Records wizard, Vault sometimes names newly-created Regulatory Objective records incorrectly.
|
DEV-361508
|
|
Regulatory
|
After submitting XEVMPD data to the EMA, Vault does not receive acknowledgement responses.
|
DEV-362199
|
|
Regulatory
|
Create from Document jobs in RIM Vaults do not complete as expected.
|
DEV-362362
|
|
Security
|
In some cases, Vault may display a server error when saving changes to object permissions in Permission Sets.
|
DEV-364161
|
|
Site Vault
|
In some cases, Agreement tasks are labeled “Agreement” rather than “Study Agreement.”
|
DEV-357740
|
|
Site Vault
|
Vault sometimes sends Safety Distributions to inactive users.
|
DEV-364932
|
November 25, 2020
Rendition Updates
| Description |
Issue No. |
|
In some cases, the internal structure of renditions include an extra line preceding the end of file marker in the file trailer.
|
DEV-352405
|