Release Date: July 31 & August 7, 2020


The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.

Last Updated: August 17, 2020

Admin

Description Issue No.
The Field Rule MDL errors, which are thrown when saving a misconfigured field rule, are not translated.   DEV-320634
Adding a Reference Lookup results in unknown unexpected error for users without the Manage Integrations permission.   DEV-325567
When adding a Field Rule to an Integration Rules, an MDL error message displays when creating a Field Rule with a name that duplicates an existing Filed Rule or contains invalid characters.   DEV-324207
When viewing Vault as a non-English user, certain fields in the formula editor are missing.   DEV-337330

Authentication

Description Issue No.
When a cross-domain user is active in their home domain but inactive in the current domain, Admins experience a server error when clicking the on the user in the Domain Users page and when selecting the user from the drop-down in the Create Cross Domain User dialog.   DEV-307011
Under certain conditions, ESignatures may fail when using ADFS and two certificates are on the same SAML Profile.   DEV-335745

Clinical Operations

Description Issue No.
The Create button in the Study Team Roles section of Application Role records opens the incorrect page.   DEV-330850
In some cases, notifications list an inaccurate number of EDL Item records created from the Create Expected Documents job and the downloaded file includes an error message.   DEV-320940
In some configurations, Admins experience a server error when clicking on object lifecycles.   DEV-324940
If a Study record is linked to person-, organization-, or product-specific EDL items, Vault does not create Milestone Items for those EDL items when users create milestones from templates.   DEV-323469
In some cases, users with only Read permission on EDLs and EDL Items are able to drag and drop files into Expected Documents.   DEV-338335
The Archive Study job does not exclude pending rendition documents.   DEV-323856
Emails sent from Vault to users assigned to clinical user tasks do not contain values in the Study, Study Country, and Study Site fields unless the user assigns the task to themselves.   DEV-335864
In some cases, notifications list an inaccurate number of Milestone Item records created from the Create Milestones from Template job.   DEV-321078
Executing the Transfer In Scope Documents and Records user action results in an error if the user account is locked in the receiving Vault.   DEV-335100
The Recalculate Enrollment Metrics Job may run slower than expected.   DEV-321497
Vault does not generate a notification after the Recalculate Enrollment Metrics job completes.   DEV-332643
Users may experience slow performance when creating Payable Items or Subject Visits in bulk.   DEV-322037
The eTMF EDL Batch Job may run slower than expected.   DEV-328015
The Send Document Package action is disabled in Vaults with Site Connect enabled.   DEV-334938
For archived documents, attempting to open or download Viewable Renditions results in an error, video files do not load, and Vault does not display the delete icon for video Viewable Renditions or Historical Audit Trails.   DEV-321234
In some scenarios, reclassifying a document reused across studies from a Person Profile or Organization Profile type to a Study Product type results in an error.   DEV-335820

Developer Features: API

Description Issue No.
The error message when validating controlled fields for document creation does not contain the correct message if there are no records for controlling fields.   DEV-339144

Developer Features: MDL

Description Issue No.
In some configurations, a Pagelink created through MDL directs users to the wrong page.   DEV-322777
MDL does not allow users to set “skip_cancel_state(true)” on standard lifecycle states.   DEV-314418

Developer Features: SDK

Description Issue No.
Custom code does not use remote cache when an application-defined entry point contains an application enumeration.   DEV-330209
Under certain conditions, a failed VPK deployment returns the generic “An unexpected error occurred. Please contact Veeva Support for assistance” message instead of the actual error message.   DEV-334077
Under certain conditions, uploading or executing a custom Recordtrigger may fail.   DEV-321847
Setting a List<> as input for JobValue and JobParamValue fails at runtime, but not when deploying the code to Vault.   DEV-326978

Documents

Description Issue No.
In some cases, searching for text in a document does not highlight matching text.   DEV-337418
Upon checking in changes when using Collaborative Authoring and experiencing an upload failure, users editing a document may see the upload failure banner with differing delays on their desktop Microsoft Office.   DEV-324622
In some cases, documents with caption bookmarks fail to render.   DEV-326810
In some cases, documents hang and fail to render.   DEV-324742
In some cases, documents with WdOnlyFormField protection fail to render.   DEV-301708
Uploading a large TIFF file may result in document rendition generation.   DEV-334515
In some cases, documents with merge fields cannot be sorted and filtered.   DEV-324222
In some cases, merge fields in nested tables do not function as expected.   DEV-320678
Under certain conditions when using merged fields, the rendition may show a date twice when the source DOCX file does not.   DEV-328447
Under certain conditions, tokens do not render properly on a downloaded source file or viewable rendition.   DEV-333496
In Document Audit History, the “Checked in from Microsoft Office,” “Edit version saved from Microsoft Office,” and “Save to Vault” event filters are labeled incorrectly.   DEV-339632

Lifecycle & Workflow

Description Issue No.
In some cases, object workflow notifications are not sent.   DEV-328577
Users see a server error when attempting to open the timeline view if the history includes a workflow with a deleted system action.   DEV-321291

Localization

Description Issue No.
The overlay for checked-out documents is not translated and always appears in English.   DEV-333805

Objects

Description Issue No.
Users on Internet Explorer 11 are unable to apply bulk updates to multi-value picklist fields.   DEV-336545
In some cases, a user's title may reflect the title of a different user in the Vault.   DEV-339045
Users see a server error when creating a related record from certain objects.   DEV-335769
When using advanced search for an object filter, certain ID filters are visible but should be hidden.   DEV-315584
Vault displays column headers when there are no related object records listed.   DEV-338415

Performance & UI

Description Issue No.
In some cases, clicking the “5000+” link in the Document Link picker dialog does not return the expected results.   DEV-317787
Users with email preferences set to “Never” still receive emails for delegated access.   DEV-334957
In some cases, publishing documents takes longer than expected.   DEV-327521
Adding and removing nested application controls within object page layouts may result in Vault displaying a server error upon saving the page layout.   DEV-310814
In IE11, the Add Section pop-up box on object page layout configuration pages may fail to select options the first time they are selected. Selecting the option a second time succeeds.   DEV-315394
Object record detail pages have inconsistent UI behavior when displaying a controlled field based on whether the controlling field is populated or empty.   DEV-317373
Users see performance issues when starting a Read & Understood workflow with over 1,000 participants.   DEV-315449
In the Queues tab, sorting by ascending or descending Status does not sort correctly.   DEV-273066

Quality

Description Issue No.
Vault may display a server error if an action, such as rejecting a workflow task, triggers both the CC: Set Change Control to Ready for Approval document state entry action and the CC: Update Change Controlled Documents object state entry action at the same time.   DEV-335759
Utilizing the ‘Values must be unique' field setting in FMEA Risk Assessments, FMEA Risk Mitigation Action Set, or FMEA Risk Event object fields may result in skipped record numbering upon a failed copy action.   DEV-324094
The Implant Date field on the Quality Event object is incorrectly set as a Text field.   DEV-331768
E-learning files may not play in the Safari browser without the ‘Prevent cross-site tracking.' setting disabled.   DEV-315852
In a Training Rule Set, adding a ‘Created by' or ‘Last modified by' condition may result in Vault displaying a server error when attempting to save.   DEV-334547

Quality: Station Manager

Description Issue No.
In some cases, Station Manager for Android may become unstable after changing the language on the device.   DEV-332894

QualityOne

Description Issue No.
Vault may display an incorrect error message when users without the proper permissions attempt to execute the Delete action on Nonconformance (NCR) record attachments.   DEV-323635
Users receive a server error after trying to save an NCR record when the object page layout includes a Detail Form with Carousel section that includes fields of type Object Reference which reference the User object.   DEV-327264
Users receive a server error after trying to access an NCR record when the object page layout includes a Detail Form with Carousel section that includes fields of type Object Reference to which the user does not have Read permissions.   DEV-333880
Hovering over sections in Supplier Portal may not correctly display section descriptions.   DEV-321704

Regulatory

Description Issue No.
In some cases, when users inline edit fields in the Manage Registered Details wizard and then change the lifecycle state, the lifecycle state entry criteria does not consistently use the committed values.   DEV-322806
Users can't set number-type fields to blank using inline editing in the Manage Registered Details wizard grid panes.   DEV-327084
When continuous publishing is enabled, if a user unmatches a document, Vault creates a placeholder document but doesn't populate the Application and Submission document fields.   DEV-333841
Users cannot update Efficacy and Description values when managing Submission Administrative Information for a South African application and submission if a Submission Country record exists for South Africa.   DEV-335018
After a submission has been published initially, when a user deletes a matched document, Vault fails to create and publish a document placeholder.   DEV-327021
After a submission is initially published, when a user performs updates in bulk, continuous publishing does not publish all matched documents.   DEV-327020
After running the Split Content Plan Item action, continuous publishing does not publish all documents.   DEV-327370
For South African submissions, Vault does not report the following validation rules correctly: 9.BP5, 9.BP6, 9.BP7, 9.BP8.   DEV-327398
If a user is in the Submission Administrative Information viewer when their session times out, logging back into Vault navigates the user to the Home tab instead of back to the Submission Administrative Information viewer.   DEV-313707
When a submission includes more than 1,000 matched documents, Vault only processes the first 1,000 matched documents.   DEV-327764
When a user first publishes a submission, documents with the Ready for Publishing field set to “No” are still published.   DEV-330425
When viewing a large content plan in the Content Plan Hierarchy Viewer, the horizontal scroll bar continues to move after users scroll right.   DEV-336513
In some cases, including correspondence documents in bulk submissions export results in misaligned column headers.   DEV-337298
When a dossier import via Vault File Manager encounters an error, the Vault email notification includes a vague error message instead of the error message displayed in the Vault File Manager client.   DEV-327866
When users attempt to import multiple eCTD folders to a submission using Vault File Manager, Vault imports the first folder as non-eCTD and does not import the additional folders.   DEV-327864
When users attempt to import multiple non-eCTD folders to a submission using Vault File Manager, the first folder is imported instead of the entire import failing.   DEV-327936
In some cases, attempting to open a Registered Active Ingredient record returns a server error.   DEV-338854

RegulatoryOne

The RegulatoryOne release, including all Platform known issues, is targeted for tentative availability on August 18, 2020.

Description Issue No.
Users may experience slow performance when creating Content Plans which use the Raw Materials token for Content Plans with many Submission Raw Materials.   DEV-329124

Reporting

Description Issue No.
In some cases, the Audit Trail dialog box may appear shifted to one side of the page or have scrollbars obscuring the Close button.   DEV-322442
Users may experience slow performance when exporting large volumes of unindexed data to CSV and PDF.   DEV-324405
In some cases, users are unable to sort reports by column headers.   DEV-339223
In some cases, ladder reports with a primary view of document report return an incorrect returned records count.   DEV-318945
In some cases, the dashboard displays an unexpected error message for Number charts.   DEV-339243

Safety

The Safety release, including all Platform known issues, is targeted for tentative availability on August 6, 2020 & August 14, 2020.

Description Issue No.
In Vault Safety 20R2, there is a visual error in which the Medical Review Timeline will display several misplaced date ranges in the header of the timeline when the case adverse event has both start and end dates configured. This visual header error can be observed in several of the Zoom ranges which can be selected at the top of the Medical Review Timeline.   SAF-6079
In Vault Safety 20R2, there is a visual error in which the Medical Review Timeline will display 2 seperate dates when the Onset Date and the Cessation Date are the same day.   SAF-6487
In Vault Safety 20R2, there is a case error which allows a case to be created successfully without sufficient data entry criteria. No error message is displayed in response to insufficient data entry. This error is produced in two areas:
  • Follow-Up Case
  • Initial Case
 
SAF-8530

Site Vault

Description Issue No.
In some cases, after a user uploads files via the Source Upload page, Vault displays an inaccurate number of files that were uploaded.   DEV-335832
On the Source Upload page, clicking on the binoculars icon in the Participant source document field results in a blank screen.   DEV-336301

Vault File Manager

Description Issue No.
In some cases, when a user uploads multiple concurrent Submissions Archive Imports from Vault File Manager, the uploads fail and the API Burst Rate is exceeded in the target Vault.   DEV-325529