The issues listed below may impact Veeva Snap functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases. Learn about Vault Releases.
| Issue/Fix Description | Issue Number |
|---|---|
| When a user is not logged into Veeva Snap and launches the application from a link to placeholder document in a Vault email notification, Veeva Snap displays an error message that the user must log in. However, after the user logs in, they will not be in placeholder mode for the link that they opened. | VMI-1579 |
| When a user selects a saved document to upload, closes and reopens the application, and taps to reset their PIN code, Veeva Snap displays an incorrect error message: “Error updating document name”. | VMI-1601 |
| When a user’s vault uses single sign-on (SSO) and all of the user’s vaults are in undergoing maintenance, Veeva Snap displays an incorrect error message stating that the user is not active. | VMI-1611 |
| When users save a document and then adjust the image using filters, contrast and brightness, and cropping, Veeva Snap doesn’t update the document thumbnail on the Scanned Documents page. | VMI-1660 |
| In rare cases, users cannot upload documents through Veeva Snap even though they have the correct permissions. (This issue no longer occurs) | DEV-187219 |