About the 20R3 Release

This page can help you understand the schedule for the coming release and the list of features included. Dates are subject to change.

Important Dates

The following dates apply to Vault Platform, Quality, Clinical Operations, PromoMats, MedComms, and RIM suite applications:

  • October 20: (PODs VV1-2, VV1-8, VV1-12 only) Pre-release Vaults available
  • November 2: (all PODs) Pre-release Vaults available
  • November 2 – 6: Validation package available on VeevaDocs
    • November 2: System Release Memo
    • November 3: Compliance Documents
    • November 6: Executed OQs
  • November 20: Release to all limited release PODs and PODs VV1-12, VV1-1065, VV1-1069, VV1-1088
    • Vault File Manager does not release at this time, and instead releases with the general release PODs
  • December 4: Release to all general release PODs

The following applications may have different release dates: Safety, CDMS, Claims, QualityOne Mobile Align. Please see your application’s respective help or contact support for release information.

Feature Information

What's New in 20R3

(Last Updated November 30, 2020) Provides detailed explanations of each feature.

Pre-Release Information
Known Issues in 20R3 Pre-Release

(Last Updated December 1, 2020) Lists known issues in the 20R3 pre-release.

Release Information

Vault Previews are release preview/CSM webinars.

Release Impact Assessment

(Last Updated December 1) Analyzes the impact of new features.

Release Impact Assessment (MS Excel™)

(Last Updated December 1) MS Excel™ version of the Release Impact Assessment.

Consumer Products Release Impact Assessment

(Last Updated October 26) Analyzes the impact of new features for Consumer Products applications: QualityOne, RegulatoryOne, and Veeva Claims.

Consumer Products Release Impact Assessment (MS Excel™)

(Last Updated October 26) Excel version of the Consumer Products Release Impact Assessment.

Fixed Issues in 20R3

(Last Updated November 4, 2022) Documents issues that affected previous versions or pre-release and are fixed in 20R3.

Known Issues in 20R3 Release

(Last Updated December 8, 2020) Documents issues introduced in 20R3 which are not yet fixed.

20R3 Maintenance Releases

(Last Updated April 14, 2021) Documents fixes for issues that are affecting customers in production environments.

See About the 20R3 Safety Release for the Safety Release Impact Assessment.

Preview Webinars

Access Materials: R&D

Slides & replays are available for the 20R3 R&D Vault Release webinars.

Access Materials: Commercial

Various materials, including slides and replays, are available for the 20R3 Commercial deep-dives.

Notifications Opt-In

As a valued member of our community, providing you with control over the communications you receive from Veeva is important to us. Please allow us to send you invitations to the upcoming Product Release Webinars and other industry related information. From your user profile within Vault, verify that the Product Announcements checkbox is selected.

Announcements

Latest Announcements

(Last Updated December 12, 2024)

Definitions

Pre-Release
This is a three- or four-week period prior to the general availability of the next major release (21R1, 21R2, etc.). During this period, customers can explore the new features in a Vault based on their production Vault configurations.
PODs
POD stands for “point of delivery”. In simple terms, think of them as the Vault application servers where each Vault is hosted. To confirm your POD, you can log into your Vault as an administrator and navigate to Admin > Settings > General Settings and look at the POD field.

General Release Information

You can find general information on how Vault releases work in About Vault Releases.