Prerelease Date: October 19, 2021 | Release Date: November 19 & December 3, 2021
The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
Last Updated: December 1, 2021
Admin
| Description | Issue No. |
|---|---|
| Vault does not display an understandable message in the Details column of the Email Log when a user sends an email to a disabled email processor. | DEV-435177 |
| The expression "Today(User)" within a formula field on the user__sys object causes a server error. | DEV-436528 |
| Vault fails to process emails sent to inbound email addresses when a sub-address that includes one or more + symbols is used. | DEV-436784 |
| The audit trail shows the word 'role' for a user added to a role using a browser but shows the word 'field' for a user added to a role using the API. | DEV-449090 |
| Inactive users receive automated emails to update their account details. | DEV-449527 |
Authentication
| Description | Issue No. |
|---|---|
| In some cases, users may encounter a "Server having problems" error when changing a Vault password. | DEV-445236 |
Clinical Operations
| Description | Issue No. |
|---|---|
| Users may be unable to search for Product records in the Agreement wizard. | DEV-428403 |
| External users cannot view documents sent as part of an emailed Safety Distribution when in Sending state. | DEV-431706 |
| When a document is eSigned in SiteVault and returned to the Clinical Vault, the signed rendition is not included. | DEV-433029 |
| Sites Evaluated but not Selected are not excluded from TMF Bot model training when training from production data in a sandbox using the CSV upload method. | DEV-434900 |
| In some rare cases, users are unable to create Clinical tasks from the CRA homepage. | DEV-438174 |
| Vault fails to populate the Actual Finish Date on a Subject-related milestone when No New Subjects on the Site is not checked. | DEV-438529 |
| Vault does not populate the Text Response field of dependent Trip Report questions when they become uneditable. | DEV-441021 |
| Vault fails to populate the Actual Finish Date on a Subject-related milestone when No New Subjects on the Site is not checked. | DEV-442678 |
| When a visit is deleted, Vault fails to blank the visit date field. | DEV-443206 |
| Vault displays an incorrect error message when a user executes the Distribute to Sites action from a Safety Distribution record and the related Study record does not have any Study Products. | DEV-444304 |
| In some cases, a TMF Transfer of over 80,000 documents may take much longer than expected. | DEV-444380 |
| In a Vault with a CDMS to CTMS connection, if a user deletes the Subject from a Casebook in the CDMS Vault, the Inbound and Inbound Worker jobs fail with errors in the CTMS Vault. | DEV-445596 |
| In some cases, when attempting to click on an Override rule within the eTMF Lifecycle or eTMF Binder Lifecycle, Vault displays a "Server having problems" error. | DEV-447996 |
| Vault fails to provide an exception message after the Inbound Worker job fails due to Protocol Deviations/Procedures mapping issues. | DEV-448201 |
| After transferring a video using TMF Transfer with a simple or complex rule set, users may see a transcoding error when attempting to play the video in the target Vault. | DEV-448371 |
| When executed from a Document Check record, Site Connects sends a document instead of a document request to SiteVault. | DEV-448939 |
| Distribution Tasks fail unexpectedly if a recipient's Email Status goes from Sending directly to Opened or Viewed, causing the task to remain in the Sending lifecycle state. | DEV-449133 |
| Generating a CTN record without a valid Health Authority Code results in a "Server having problems" error. | DEV-449187 |
| In some cases, the Study Sites selector for a Safety Distribution record may not display all valid sites. | DEV-450344 |
Commercial
| Description | Issue No. |
|---|---|
| In some cases, Medical Inquiry fields are larger than expected. | DEV-433285 |
| Vault displays an incorrect error message when a MedComms user attempts to send a response package before adding a Case Contact. | DEV-439266 |
| When editing the Related Cases section of the Case Contact page layout, the header in the Create dialog is misaligned. | DEV-448260 |
Developer Features: API
| Description | Issue No. |
|---|---|
| The Recalculate Milestone Document Field endpoint returns a generic error message when the number of records exceeds 500. | DEV-439770 |
Developer Features: MDL
| Description | Issue No. |
|---|---|
| When an Admin attempts to create a VQL view on the Home tab using MDL's CREATE command, the response contains an unknown error, and Vault displays a server error on the Home tab. | DEV-444319 |
| Admins are able to create views using MDL with VQL search criteria on non-mandatory views. | DEV-444638 |
Developer Features: SDK
| Description | Issue No. |
|---|---|
| Activating a field rule that has the same target object and target field as another active field rule displays a blank error message, rather than displaying text describing the error. | DEV-438018 |
| When there is an active standard field rule and inactive custom field rule, changing the custom field rule to active does not display the correct name in the error message. | DEV-438072 |
Developer Features: VQL
| Description | Issue No. |
|---|---|
| The doc_roles__sysr subquery does not return results if it includes a multivalue subquery. | DEV-437806 |
| Users experience timeouts when querying objects. | DEV-443469 |
Documents
| Description | Issue No. |
|---|---|
| In some cases, merge fields documents with content control content are not formatted as expected. | DEV-416782 |
| In some cases, the "Position" token value in merged rich text fields is not inherited. | DEV-416787 |
| In some cases, merged rich text fields incorrectly inherit or fail to inherit certain values. | DEV-416805 |
| When resizing the browser, users may encounter the document info panel growing out of proportion with the viewer. | DEV-416971 |
| In some cases, Vault adds extra spacing to merge fields documents with content control content. | DEV-417334 |
| Ordered and unordered list values incorrectly inherit formatting specified in merged rich text fields. | DEV-417930 |
| In some cases, documents with merged rich text fields include tables of contents that are missing items. | DEV-418388 |
| Vault does not noticeably display the "Rich Text Fields are not supported to generate barcodes" error. | DEV-421070 |
| Vault may incorrectly merge paragraphs in documents with merged rich text fields. | DEV-423305 |
| In some cases, merged text rich fields incorrectly inherit bold formatting when it is not specified. | DEV-423366 |
| In rare cases, on documents with merged rich text fields, Vault may render a different font family and size from the source document. | DEV-423390 |
| When the "Retain Bold and Italic styles in Bookmarks" setting is enabled, Vault may not retain font stylings for bookmarks on documents with merged rich text fields. | DEV-423615 |
| While using Internet Explorer 11, users are unable to upload e-Signature templates. | DEV-425485 |
| In Formatted Outputs, referenced records tables with Rich Text formatting display incorrectly and repeat the same record on multiple rows and columns in place of other records. | DEV-430957 |
| Vault sometimes fails to extract OCR text from documents and displays an unhelpful message in the audit trail. | DEV-432848 |
| The message on the Rendition Status page when users attempt to merge a barcode on a document with rich text fields and WHERE clauses is incorrect. | DEV-433447 |
| The "Download Non-Protected Rendition" action is missing from the document Actions menu when viewing protected renditions. | DEV-433662 |
| Link annotations may not link to the correct anchors after a document is upversioned. | DEV-433871 |
| In some cases, Vault fails to include new data when remerging documents with nested tables. | DEV-433905 |
| In some cases, opening Vault-generated PDF/A-compliant documents in Adobe® Acrobat® results in errors. | DEV-435537 |
| In some cases, Vault fails to render videos. | DEV-438817 |
| If a user attempts to move an annotation placemark then performs a link to content without first saving the move, the + icon may not appear on the moved document. | DEV-439097 |
| When a user creates a new annotation, edits the placemark pattern, then scrolls to another page, the placemark temporarily disappears. | DEV-439182 |
| When a user causes a pending area placemark to be redrawn due to a window resize or scrolling across tranches, the placemark may become shifted by 6px on both the x and y axes. | DEV-439183 |
| When a user creates a new annotation with an arrow placemark, scrolls to another page, then returns and changes the placemark shape, the arrow may persist in the UI. | DEV-439587 |
| The "Undo Checkout to Google Drive" action is missing from the audit trail. | DEV-439677 |
| If a user attempts to move a pending placemark after resizing the browser, Vault may instead draw a new placemark. | DEV-439708 |
| When a user cancels out of a reply in progress with a custom color then begins a new reply, Vault may apply the color of the cancelled reply to the new reply. | DEV-439922 |
| In some rare cases, after a user cancels a reply to an annotation due to an error in saving it, Vault may still display the reply. | DEV-439924 |
| When protected PDF renditions are enabled, Vault displays the error "Vault is unable to display this document" in the document viewer after a user performs the "Make a copy" action. | DEV-440367 |
| The "Open in Google Drive" action is missing from the audit trail. | DEV-440529 |
| If the PDF file for an XFA EU form contains a dialog, the form fails to render. | DEV-440696 |
| In rare cases, Vault fails to render Microsoft Excel attachments. | DEV-441187 |
| Vault may fail to render a file when re-merging a set of fields from a single value to multiple values. | DEV-441352 |
| When users edit the URLs of external links, the changes do not persist. | DEV-442092 |
| In Overlay mode, Vault may draw placemarks in the incorrect location after the user changes the placemark's shape. | DEV-442150 |
| When a user changes the color of a pending arrow annotation placemark, the placemark may shift right and down. | DEV-442152 |
| In some cases, Vault fails to reflect changes to text annotation highlight colors until after the user draws another placemark. | DEV-442153 |
| The Send as Link action fails to send to users who have permission to view the document via a group. | DEV-443459 |
| In some cases, when users attempt to update their color preferences, Vault does not save their reply color for annotations correctly. | DEV-443632 |
| When attempting to re-authorize to CollabAuthoring after exiting the page, Vault shows an "Authorizing" banner instead of the Microsoft Login page. | DEV-443639 |
| When a user attempts to save an annotation that contains invalid characters and then closes the error dialog that appears, another dialog appears that the user can't close. | DEV-445164 |
| In some cases, when a document has a Document Type with Merge Fields as a shared field, the rendition may have unmerged token values, and the Unmodified Source files may be missing. This issue does not affect this release. | DEV-445213 |
| When a user changes the shape of a pending annotation to or from an arrow and then resizes the browser window, the placemark shifts slightly. | DEV-445696 |
| After an Admin authorizes an Office 365 account, the Integration Status does not show as "Verified" until the Admin refreshes the page. | DEV-445820 |
| When "Enable Google Drive Integration" is disabled and a user checks in a new version of a document, Vault displays warnings related to Google Drive. | DEV-446760 |
| Users can remove a Role filter after selecting My Inbox in the Share Inbox dropdown. | DEV-446963 |
| In some cases, Admins see a server error when attempting to edit the Document Number Format for the Unclassified document type. | DEV-447711 |
| In some cases, after using collaborative authoring with Microsoft Office and checking in a new version, some links in the document have the wrong URL. | DEV-448122 |
| In some cases, viewable rendition generation may not complete due to an error during document processing. | DEV-449146 |
| Search results in the Bookmarks panel display vertically when the bookmark title does not fit the width of the panel. | DEV-450123 |
Lifecycle & Workflow
| Description | Issue No. |
|---|---|
| In some cases, when adding an Update Document Field action as a workflow Cancellation Action via MDL, Vault may incorrectly validate a formula expression which returns an invalid data type. | DEV-431639 |
| Vault does not correctly assign the owner role on documents created with the Create Document From Email email processor in Vaults where the Inbox lifecycle does not have owner__c as the Name value in the Owner role. | DEV-442189 |
| When a document workflow task that is assigned to a role-based participant group becomes available, the timeline view may not list any users who can accept the task. | DEV-442424 |
Localization
| Description | Issue No. |
|---|---|
| When displaying Person object records in a language other than English, Vault does not translate the Veeva ID field label. | DEV-439448 |
| In some Vaults, the notification template scheduled_data_exports_fail_notification__v in TR instead of EN. | DEV-439752 |
| When a user views Vault in a language other than English, Vault fails to translate the System Managed field label on the Connection object. | DEV-440077 |
Objects
| Description | Issue No. |
|---|---|
| The "Equals" operator for advanced picklist filters in single value picklists on HVO objects do not return correct values when two picklist values are selected. | DEV-426080 |
| In some cases, an SDK trigger may attempt to create a record multiple times in a single transaction, resulting in errors. | DEV-426337 |
| When a document reference field is read-only and a user changes the controlling field in a way that invalidates the document, the expected error dialog may not appear for the Latest document reference field. | DEV-436675 |
| If a user updates a record's document reference field to match criteria and then copies the record, the document reference field value for the record is not copied. | DEV-438252 |
| If a user adds Criteria VQL that invalidates a record, and the user then copies that record, Vault clears the Specific field value but may retain the Latest field value and display a validation error. | DEV-438454 |
| In rare cases, Vault allows fields to contain more than the maximum 32,000 characters. | DEV-438952 |
| If a record has a controlled field set to a document that is not in a user's Recently Viewed list, and that user updates the controlling field, Vault may clear the controlled field even if it is still valid. | DEV-439417 |
| In some cases, after a sandbox Vault refresh, Email to Vault may not create Email records. | DEV-446466 |
| In some cases, Vault may display a "Server having problems" error when running the Create Related Records user action. | DEV-446945 |
| In some cases, when a user attempts to submit a new comment in the Reviewer Comments dialog for a Monitoring Event, Vault displays a server error. This issue does not affect this release. | DEV-448821 |
| In the Advanced Search dialog for an object record, users are able to filter on formula fields. This does not return the correct records since Vault does not support it. | DEV-449519 |
Performance & UI
| Description | Issue No. |
|---|---|
| Within the sharing settings panel, role hovercards display very little of the role label. | DEV-418780 |
| While using Internet Explorer 11, users cannot close the dialog to select a file from Google Drive. | DEV-436255 |
| Two favorite icons are visible on each document in compact Library view. | DEV-437853 |
| The label in the Google Drive document selector is incorrect. | DEV-439730 |
| In the Library, the threshold for rounding up the total document count is slightly different for tabular and non-tabular views. | DEV-440850 |
| When a user runs Create Related Records on an Event, the wizard freezes on a blank screen. | DEV-441483 |
| When a user edits a binder, the Add button is misaligned in the Add Documents dialog. | DEV-441753 |
Quality
| Description | Issue No. |
|---|---|
| In some cases, an External Collaborator user may receive an incorrect Goodbye email notification if removed from collaboration on multiple records. | DEV-426592 |
| Linked Quality Team role fields may fail to synchronize in cases with large numbers of records. | DEV-437119 |
| In some cases, after editing a record's Quality Team's role membership while a record is in an active workflow, the Workflow Timeline view section arrows may not behave as expected. | DEV-440042 |
| In Related Record Configurations, an Admin may incorrectly be able to map a picklist field to a non-matching picklist field, potentially causing errors upon related record creation. | DEV-440263 |
| In cases where a learner's User record is in the Pending state, the Update Training Assignments job may assign a Training Assignment to the learner in a Created state instead of the correct Assigned state." | DEV-441038 |
| The Update Training Assignment job does not exclude Pending Users, which may cause errors when processing sharing settings and workflows. | DEV-441918 |
| In some cases, Vault may display an error when running the Start Periodic Review Workflow entry action. | DEV-442558 |
| When a user runs a recurrence check on a Complaint record, Vault may display a "Server having problems" error if the Quality Record Check involves a related object with an empty Quality Event field. | DEV-442936 |
| In some cases, when a user attempts to save a Quality Event record, Vault displays an error saying it could not save the record because it has been updated. | DEV-442944 |
| When an Admin configures a record check that references a formula field as a field that must match, Vault displays a "Server having problems" error when running the recurrence check. | DEV-443254 |
| When a user manually sets an Adverse Event Report record to a complete state, Vault does not send a notification. | DEV-443442 |
| In some cases, users may encounter a "Server having problems" error and be unable to complete a workflow task for a Quality Event record. | DEV-444595 |
| The QMS External Collab Goodbye template for SCAR contains an invitation instead of a goodbye message. | DEV-444596 |
| The Quality Events tab may experience performance issues. | DEV-445265 |
| Executing the Submit to Gateway action on a manually created Adverse Event Report results in an error that the Country field cannot be null (null pointer exception). | DEV-445895 |
| When a user attempts to update a Quiz Checklist Design record that is in the Draft state, Vault may display an error that changes are not permitted when the record is not in the Draft state. | DEV-446511 |
| In some cases, the label for the Download Controlled Copy action may be blank on the Configuration page and incorrect in the Actions menu. | DEV-449085 |
| In some cases, a Facilitated Training job may fail to change a Facilitated Training Request record to the Completed state if the record contains a validation rule that references today('user'). | DEV-450545 |
QualityOne
| Description | Issue No. |
|---|---|
| When editing a Team, the expand and collapse icon on the "Workflow Timeline" reverses after saving the modification. | DEV-434219 |
| From the Business Admin page, "Audit Program" and "Propose Audit" object labels display in English when the user’s Profile Language is set to a non-English language. | DEV-436611 |
| In some cases when a user navigates to a qualitative type of Risk Matrix and deletes Risk Matrix Setup records, Vault displays a blank page rather than the message, "No Items Found." | DEV-445156 |
| While attempting to create related records via an entry action in a workflow, Vault does not display an error notification and will fail the job. | DEV-449666 |
| In some cases, users cannot create CAPA Action, Corrective Action, and Mitigation Action items with a Related Document. | DEV-449855 |
| Vault may not display the Inspection Sample Test Results appropriately on Control Charts when the Test Result (Variable Data) is within the USL and LSL values. | DEV-451996 |
Regulatory
| Description | Issue No. |
|---|---|
| In some cases, when a user up-versions a document that is matched to multiple Content Plan Item records, Vault may publish each Content Plan Item several times. | DEV-432216 |
| When submitting XEVMPD messages via the EMA gateway, Vault fails to log performance statistics. | DEV-434739 |
| The RIM Submission Plan job intermittently fails to create Content Plan sections and resolve tokens. | DEV-435165 |
| The Report Level Content Plan Publishing job fails when a Content Plan Item record has an invalid object type reference. | DEV-435748 |
| Vault incorrectly or incompletely generates FHIR message XML. | DEV-436134 |
| The "Import files not referenced in the eCTD XML" option does not apply to EAEU submissions. | DEV-436975 |
| Vault settings to Enable Auto Links, Enable Claim Links, and Exclude specific characters when matching Annotation Keywords to content are hidden from Admin UI. | DEV-438196 |
| When an EU Submission Type is "Variation" or "Extension", Submission Mode appears as blank on the Update Administrative Information page. | DEV-438223 |
| When an EU Submission Type is "Single" via the Update Administration Information page, Vault does not populate the corresponding Submission Mode value in the submission XML. | DEV-438227 |
| The Manage Registered Details wizard prevents users from editing the Last Renewal Date field on the Registration object. | DEV-438536 |
| When a Report Level Content Plan publishing job fails, the notification does not specify the reason for the error. | DEV-438586 |
| In some cases, the Report Level Content Plan Publishing job gets stuck at Running (100%), preventing subsequent job runs. | DEV-438608 |
| Certain fields are unavailable within IDMP output objects: -IDMP Manufactured Item Ingredient: Quantity Operator, Quantity Operator Code, Quantity Operator Code Text, Quantity Operator Term, Quantity Operator Term Text -IDMP AP Reference Strength: Reference Code, Reference Substance, Reference Substance Term | DEV-439049 |
| Vault fails to generate viewable renditions for Report Level Content Plan published documents when the file extension is not defined in the Published Output Location. | DEV-439265 |
| In some cases, Vault fails to generate IDMP Container Reference Item records, and the failure is not logged in the resulting CSV file. | DEV-439286 |
| When the "Import files not referenced in the eCTD XML" option is enabled and a user imports an attached submission, Vault displays an unexpected warning. | DEV-439426 |
| When the "Enable Dynamic Ordering" option is enabled and a user imports an attached 0000 submission, r022 XML appears above the list of sections in the Submissions Archive Viewer instead of below. | DEV-439740 |
| XEVMPD business rule validation does not match the EMA's updated controlled vocabularies. | DEV-440237 |
| In some cases, Vault fails to populate non-editable fields when updating registered object records via the Manage Registered Details wizard. | DEV-441033 |
| When an Admin runs the RMS Integration and Synchronization job with certain filter values, the SPOR List Name shows Document Type instead of Product Information Document Type. | DEV-441659 |
| In some cases, Submission sections containing non-empty sections are marked as empty within the Submissions Archive Viewer. | DEV-442671 |
| In some cases, when a user navigates to a document in the Submissions Archive Viewer, some permalinks in the document may not work. | DEV-442996 |
| When a user initiates the "Generate FHIR Message" user action, the PMP.42 value in the generated XML is incorrect. | DEV-443184 |
| A Submission Content Plan may include languages that XEVMPD does not require. | DEV-443415 |
| When a user creates an Active Dossier through a Submission Content Plan and the lifecycle operation is delete, the Active Dossier Status is Pending Current instead of null. | DEV-444344 |
| When a source file contains Vault links and permalink annotations to a Submissions Archive document, Vault does not publish the Vault links during continuous publishing. | DEV-445253 |
| In some cases, the View Active Dossier and Edit Active Dossier actions take a long time to complete. | DEV-445304 |
| When a ZIP file contains an unreferenced file and an eCTD submission folder at the root but no application folder, Vault imports the submission as non-eCTD. | DEV-445703 |
| When copying a custom Rich Text matching field, the Create Related Records wizard copies the text but not the formatting. | DEV-445993 |
| When "Allow user to select multiple values" is enabled for the language_for_submission__v field, the notification sent after IDMP element generation may report errors in IDMP Attachment elements. | DEV-446178 |
| The Generate IDMP Elements job results in errors when the data contains only Medicinal Product and IDMP Product Data Submission records. | DEV-446486 |
| In some cases when importing a Submission, Vault fails to show the prevalidation warning for unreferenced files. | DEV-446526 |
| In some cases, the number of submissions that will be created is incorrect in the splitting wizard summary. | DEV-449057 |
| If there are unreferenced files at the root of the ZIP file for import at the submission level, Vault may import the submissions as non-eCTD instead of eCTD. | DEV-450185 |
| On the first import of a new Submission record with a content plan, Vault initiates the reimport process instead of the import process. | DEV-450431 |
RegulatoryOne
The RegulatoryOne prerelease, including all Platform known issues, is targeted for tentative availability on November 11, 2021.
| Description | Issue No. |
|---|---|
| If you create a relational token in Vault with escape characters in the VQL Criteria field, Vault automatically escapes the field during token creation. | OLS-6929 |
| When you attempt to delete a Request Requirement record related to a custom object record with Deletion Rules that prevent deletion of related object records, Vault display an error message without listing the reason that you can't delete the record. | OLS-7171 |
| In Vaults with a non-English Base Language, error messages related to Split Rules may include untranslated English text. | OLS-7575 |
| In some cases, Formulation Composition Viewer does not display values that were recently added to the Compliance Assessment Status picklist. | OLS-8286 |
| In some cases, the Depth In Split Hierarchy field value on Registration Item records is null, which causes the Split Registration Items action to fail when triggered on that record. | OLS-8338 |
| When the Generate Requirements action is triggered on a Registration Item that references an invalid token that does not satisfy the VQL Criteria, Vault displays an error message. | OLS-8433 |
| When users attempt to create a Registration Item record that is not the base object type, Vault displays an error that the depth_in_split_hierarchy__v field is invalid and does not create the new record. | OLS-8529 |
Reporting
| Description | Issue No. |
|---|---|
| When attempting to run a multiple down object report with aggregate objects set to "Show as Percent", Vault displays a server error. | DEV-434792 |
| Vault only shows the most recent document version on Document with Rendition reports, even with Include previous document versions checked. | DEV-435080 |
| Vault does not populate formula fields on reports pointing to object lifecycle states. | DEV-438076 |
| Flash reports with refresh enabled do not properly update when refreshed through the dashboard. | DEV-439121 |
| In some cases, Vault may not populate a report field when a user filters the report by certain Product records. | DEV-450109 |
Search & Filter
| Description | Issue No. |
|---|---|
| Custom views set with Criteria VQL do not save user preferences such as filters, column width, or column order. | DEV-435260 |
| If an Admin user without delete permission creates a new custom view, they cannot delete that view with the Saved View Admin tool even though they are the owner of the view. | DEV-435263 |
| In rare scenarios, object search correctly executes but displays an error. | DEV-441956 |
| In some scenarios, users cannot clear default views. | DEV-442664 |
| Managed views do not receive checksums and are listed as inactive in Vault Components. | DEV-443865 |
| When a user with the Make Mandatory permission has access to a mandatory shared view, the user is able to remove the view. | DEV-445208 |
| In some cases, when a user attempts to save a new view on the Home tab, Vault displays a "Server having problems" error. | DEV-445801 |
