A “maintenance release” is a release that contains fixes for issues that are affecting customers in production environments. We typically communicate 24 hours prior to the release that we will be applying a maintenance release and that there will be a short service disruption. This list only covers fixes to General Release versions.
The list of fixed issues is not finalized until just before the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.
We number maintenance releases by appending the number of the maintenance release to the General Release number. Vault uses even-numbered releases, while CDMS uses odd-numbered releases. The most recent Vault General Release is 19R2.0, so our maintenance releases for this version are 19R2.0.2, 19R2.0.4, and so on.
Last Updated: Feb 1, 2023
November 24, 2019
Release Number: 19R2.0.36 | Build Number: 1284
These fixes will only be applied to vaults on the VV1-16 POD. Refer to Admin > General Settings or About Vault Releases for information on your POD.
| Category | Issue | Issue No. |
|---|---|---|
| Documents | In some vaults, users are unable to access some documents with Dynamic Access Control enabled. | DEV-284900 |
| Regulatory | Vault includes incorrect values for the Supplement Effective Date Type in the US Regional XML. | DEV-283261 |
November 13, 2019
Release Number: 19R2.0.34 | Build Number: 1279
| Category | Issue | Issue No. |
|---|---|---|
| Clinical Operations | For some users gating checks for previous milestones with complete dates aren’t running. | DEV-279098 |
| Developer Features: VQL | VQL statements may intermittently fail to execute due to a missing index file. | DEV-282301 |
November 7, 2019
Release Number: 19R2.0.32 | Build Number: 1271
| Category | Issue | Issue No. |
|---|---|---|
| Clinical Operations | For some users, Vault does not create milestone items to link milestones with expected documents. | DEV-275934 |
| Documents | For some users, auto-managed groups are not being assigned to documents when the necessary lookup fields are selected. | DEV-277650 |
| Regulatory | Some users are unable to create submissions and regulatory objectives from events through the Create Related Records option. | DEV-275998 |
November 5, 2019
Rendition Updates
| Issue | Issue No. |
|---|---|
| For some users, STF XML files are not rendering because the stylesheet doesn’t allow single quotation marks in the “href” value. | DEV-276477 |
| For some users, Word documents that have hidden text in a different orientation from the document time out after an extended period of time and fail to rendition. | DEV-270468 |
October 30, 2019
Release Number: 19R2.0.30 | Build Number: 1255
| Category | Issue | Issue No. |
|---|---|---|
| Clinical Operations | On the Study Startup page, the back link may not function properly and return a page not found error. | DEV-261733 |
| Lifecycle & Workflow | Some users are unable to see the “Add Participant” option in a workflow in one vault even though they can see it in another vault. | DEV-279603 |
| Quality | Some users see a “failed to run” error message when they attempt to run a formatted output job. | DEV-279801 |
| Quality | Some users see the error message, “The trip report formatted output could not be generated,” when they attempt to create a trip report. | DEV-278859 |
| Quality | In some cases, formatted output templates for Trip Reports containing VQL filters fail to generate. | DEV-278858 |
| Regulatory | The Lock All Unlocked Matched Documents to Latest Steady State Version user action on Content Plan records incorrectly locks documents that have been excluded. | DEV-276806 |
| Regulatory | In some cases, the correspondence job doesn’t pick up applicable documents and users don’t see them in the Submissions Archive Viewer. | DEV-275680 |
| Regulatory | In some cases, when using the Create Related Records wizard to create Activity records, the Confirmation page displays incorrect information and Vault sends an error notification. | DEV-274203 |
| Vault File Manager | On the object record details page, self-references or circular references with Dynamic Reference Constraints render as read-only. | DEV-277067 |
| Clinical Operations | Some users are being assigned a task multiple times and receiving multiple task emails, even after completing the task, for an Async job operation. | DEV-277221 |
| Clinical Operations | For some users, the Site Activation tab is not appearing in Clinical vaults that don’t have Study Start-Up (SSU) enabled. | DEV-279207 |
October 23, 2019
Release Number: 19R2.0.28 | Build Number: 1234
| Category | Issue | Issue No. |
|---|---|---|
| Documents | Some users are unable to upload large asset and custom renditions to their FTP sites. | DEV-276726 |
| Documents | When some users edit the Template Document Type field on a document version, the Template Document value is set to “false.” | DEV-275993 |
| Lifecycle & Workflow | In certain cases, especially when lifecycles are configured with conditional overlays, users experience slow performance when viewing document lifecycles and their related pages. | DEV-276925 |
| Objects | In rare cases, Vault reports that a standard field is “used in the overlays in lifecycle []” and does not allow users to set the field to inactive. | DEV-276831 |
| Performance & UI | Document field dependencies where picklist values are controlled by lifecycle are causing controlled picklists to experience performance issues. | DEV-277061 |
| Performance & UI | Some users are unable to see the Vault Viewer on iOS devices. | DEV-275401 |
| Reporting | Some users see a “server having problems” error when they attempt to run a multi-pass report. | DEV-275456 |
| Reporting | Some users receive a server error when they attempt to run a Binder with Document report. | DEV-275203 |
October 17, 2019
Rendition Updates
| Category | Issue | Issue No. |
|---|---|---|
| Documents | When rendered, MSG, SPL, HTML, and XML file image boxes may not conform to the printing area, resulting in missing information. | DEV-270332 |
| Documents | Custom fields in the File Info section cannot be viewed for editing. | DEV-270988 |
October 9, 2019
Release Number: 19R2.0.26 | Build Number: 1197
| Category | Issue | Issue No. |
|---|---|---|
| Vault File Manager | For some users, an auto open file refresh in the Vault File Manager can cause duplicate files to be checked out. | DEV-271790 |
| Search & Filter | Document metadata in the Library is not consistent with actual metadata. | DEV-272240 |
| Regulatory | The published index.xml file changes the XML Modified File text to lowercase, invalidating the referenced leaf. | DEV-272857 |
| Regulatory | When some users use the Split Content Plan action item on a Content Plan object, the “Steady State Document Count” field doesn’t update after the split is complete. | DEV-269534 |
| Quality | The training assignment job does not assign training consistently to users with the same role. | DEV-272904 |
| Performance & UI | When some users attempt to send an eTMF package, the Documents section takes longer than expected to load. | DEV-273300 |
| Documents | When some users attempt to create a shared field labeled “version #,” they see a “server having problems” error message. | DEV-268949 |
| Clinical Operations | Some users are unable to open the Monitor Reviewer Comments modal from within a join table. | DEV-272773 |
October 3, 2019
Release Number: 19R2.0.24 | Build Number: 1183
| Category | Issue | Issue No. |
|---|---|---|
| Documents | Some users are receiving a “server having problems” error message when they attempt to upload a document with a selected classification and study. (This issue was fixed by reverting the fix for issue number DEV-258211 released in 19R2.0.20.) | DEV-275156 |
Release Number: 19R2.0.22 | Build Number: 347
There are no customer-facing fixes in this release.
October 2, 2019
Release Number: 19R2.0.20 | Build Number: 1181
| Category | Issue | Issue No. |
|---|---|---|
| Developer Features: VQL | Some users are receiving an error message stating that VQL timed out when attempting to extract from small batches of studies using Vault Loader. | DEV-268765 |
| Documents | Some users are unable to sync documents from Vault to CRM using Single Document Publishing. | DEV-274028 |
| Documents | When users with multiple region FTP sites attempt to import a submission from an FTP folder, they receive the error message, “Location specified does not contain a valid import.” | DEV-272196 |
| Documents | For some users, MDL returns an error when a field contains multiple values separated by commas. | DEV-272089 |
| Documents | When some users submit documents for re-rendition, the renditions take several hours to generate. | DEV-266230 |
| Documents | STF XML files sometimes create renditions with missing information. | DEV-154777 |
| Performance & UI | When some users open a picklist with a large number of options, then attempt to navigate to another page, Vault freezes. | DEV-267517 |
| Regulatory | When some users copy a submission to create a new content plan, it appears as if there are no matched documents in the content plan, even though there are. | DEV-272877 |
| Regulatory | Some users are unable to publish test submissions with file names longer than 100 characters. | DEV-272856 |
| Reporting | False document types are created when some users generate configuration reports. | DEV-267450 |
| Documents | When some users create a field dependency using the “other fields” option to make all but one field read-only, selecting a value for that field overrides the field dependency and makes all other fields editable. | DEV-258211 |
| Regulatory | Some users are unable to export large application submissions. | DEV-271268 |
September 26, 2019
Rendition Updates
| Category | Issue | Issue No. |
|---|---|---|
| Documents | In some cases, the system incorrectly removes protected document section restrictions after uploading a source file with Merge fields enabled. | DEV-269557 |
| Documents | Source file content may be altered when processing Merge Fields on a protected document. | DEV-268834 |
| Documents | Email attachments are not correctly added to documents in cases where the email attachment file extensions are capitalized. | DEV-267428 |
| Documents | In some cases, the font size in a document in incorrectly altered, resulting in an incorrect-length rendition. | DEV-265556 |
| Documents | In some cases, bounding boxes for hyperlinks have incorrect spacing. | DEV-264751 |
| Documents | Renditions for documents with RIM Dynamic Linking enabled may have long rendering times. | DEV-263964 |
| Documents | In some cases, documents are not correctly re-rendered when Merge Fields are updated. | DEV-263725 |
| Documents | Vault does not merge field tokens that use a WHERE clause if the document contains ${vault:major_version_number__v}. | DEV-263205 |
September 25, 2019
Release Number: 19R2.0.18 | Build Number: 1165
| Category | Issue | Issue No. |
|---|---|---|
| Search & Filter | Some users see duplicate versions of documents Library view. | DEV-269894 |
| Search & Filter | When some users sort documents in the Library by the correspondence date field, the documents are not listed in the correct order. | DEV-269108 |
| Admin | Some users receive an “Error 500” error message when attempting to view a job configuration. | DEV-272441 |
| Quality | For some customers, Controlled Copy jobs are taking hours to complete. | DEV-272644 |
September 19, 2019
Release Number: 19R2.0.16 | Build Number: 1141
| Category | Issue | Issue No. |
|---|---|---|
| Clinical Operations | For some users, the “Change Blinded to Unblinded” user action is not appearing on site-level documents. | DEV-270297 |
| Documents | For some users, binder auto-filing rules are not being copied to subsections. | DEV-269867 |
| Objects | In objects with a parent-child relationship where the child record inherits the Status from the parent record, when a user edits the parent record, tries to save, and cancels out of the warning dialog, the page freezes. | DEV-265181 |
| Objects | When some users edit a page layout, the changes take longer than expected to save. | DEV-268719 |
| Regulatory | The binoculars icon does not open advanced search when searching in the Submission Type field. | DEV-263545 |
| Search & Filter | For some users, object fields in search results are not sorting correctly. | DEV-264633 |
| Performance & UI | When some users attempt to search an FTP site that contains a high volume of application/submission folders, they are unable to browse the site. | DEV-268684 |
| Search & Filter | When some users search documents, the search returns results only in the “All Documents” view. In custom views, the same search returns no results. | DEV-269026 |
| Admin | When some users perform a bulk export that includes audit trails, some of the exported audit trails show a file size of 0kb and cannot be opened. | DEV-269855 |
| Documents | For some users, custom rendition labels defined in a language other than English are displaying in English instead of the specified language. | DEV-270407 |
| Regulatory | For some users, the submission archive viewer appears to show duplicate documents that aren’t really there. | DEV-267521 |
September 14, 2019
Release Number: 19R2.0.14 | Build Number: 1116
There are no customer-facing fixes in this release. The release only affects PODs VV1-2 and VV1-8.
September 11, 2019
Release Number: 19R2.0.12 | Build Number: 1108
| Category | Issue | Issue No. |
|---|---|---|
| Clinical Operations | For some users, all site-level person records are defaulting to unblinded. | DEV-267678 |
| Documents | Some users are unable to check the “Regenerate Document Name” checkbox in a document type. | DEV-267811 |
| Documents | For some users, version history descriptions are appearing blank after a certain version number. | DEV-267592 |
| Lifecycle & Workflow | Some users are unable to deploy workflows with short circuits when “Allow cancel task” is not selected. | DEV-269224 |
| Performance & UI | Document renditions may take a long time to generate. | DEV-266540 |
| Regulatory | When importing an XML file into Submissions, some users receive a “not found” error message. | DEV-269473 |
| Regulatory | When some users try to export submissions, they receive a “no items found” error message. | DEV-266863 |
| Regulatory | When some users attempt to bulk export 1,000 submissions, they receive the error message, “The number of applications in the report must be greater than 0 and no more than 1,000.” | DEV-266762 |
| Developer Features: SDK | 19R2.0 General Release Javadocs link to Limited Release Vault Help instead of General Release Vault Help. | DEV-264463 |
| Vault File Manager | When some users check out a file, Vault File Manager downloads multiple copies of the same file. | DEV-267113 |
| Vault File Manager | Some users are seeing the error message “Vault File Manager has stopped working” after installing the latest update. | DEV-268653 |
Enhanced Delegate Access Experience
This feature improves the experience for delegate users. Once logged in to the delegated vault, users can return to the My Vaults page through the link in the banner. Additionally, the My Vaults page link in the vault selector will no longer be present while the user is logged in to the delegated vault and the list of vaults in the vault selector will contain all vaults the user is able to access as the delegated user.
For added security, Vault will log all audit entries for the delegate user as: “{Delegate} on behalf of {Delegator}”.
September 5, 2019
Release Number: 19R2.0.10 | Build Number: 1089
| Category | Issue | Issue No. |
|---|---|---|
| Admin | For some users, Vault does not load settings when viewing Admin > Configuration. | DEV-266300 |
| Brand & Medical Portal | For some users, Vault does not display the Portal tab despite them having the proper access permissions. | DEV-268059 |
| Commercial | When some users attempt to create a compliance binder, the 2253 form generates, but the supplementary sheet fails. | DEV-267300 |
| Developer Features: API | API usage logs are taking more than 10 minutes, and as long as three hours, to populate for some users. | DEV-268155 |
| Documents | For some users, linked document anchors are showing the wrong documents in Field View. | DEV-267110 |
| Documents | Vault does not merge field tokens that use a WHERE clause if the document contains ${vault:major_version_number__v}. | DEV-263205 |
| Localization | The Thai language is not shown correctly in a downloaded PDF with annotations. | DEV-265050 |
| Performance & UI | Some users are seeing an “internal error” message when opening tabs in Vault. | DEV-268886 |
| Performance & UI | While completing a validation, if a user leaves the concentration value field blank, they receive an error. | DEV-267108 |
| Performance & UI | When some users have jobs backed up in their queue, jobs that are in the queue for six hours are canceled. | DEV-266986 |
| Objects | When some users attempt to migrate VPKs for the Vault training application, they receive a “Cannot Execute Statement” error message. | DEV-266735 |
| Performance & UI | The binoculars icon does not open the advanced search dialog for a controlled field when editing an existing record. | DEV-263621 |
| Performance & UI | Sometimes, document rendering takes longer than expected. | DEV-263443 |
| QualityOne | The Comment, Related Document, and Attachments fields display in checklist previews when set to No in the question setup. | DEV-266699 |
| Clinical Operations | For some users, milestones are not autocompleting when previous milestones are complete, even though the complete date and percentage are correct. | DEV-267352 |
| Reporting | In some cases, flash report results are incorrect if a user edits the report after running it. | DEV-266552 |
August 28, 2019
Release Number: 19R2.0.8 | Build Number: 1280
| Category | Issue | Issue No. |
|---|---|---|
| Admin | When uploading a CSV file using Vault Loader, if the job fails, Vault does not report the correct number of failures. | DEV-263379 |
| Admin | Some users receive a “page not found” error message when they attempt to view either the “All Internal Users” group page or the “Document Users” group page. | DEV-260842 |
| Clinical Operations | For some users, Vault encounters a server error when creating a confirmation letter from a Monitoring Event. | DEV-267039 |
| Developer Features: API | During batch document uploads, users experience an error if a document file name contains the percent (%) character. | DEV-267049 |
| Developer Features: SDK | A Spark Messaging Integration rule with a Picklist reference lookup type may result in an error. | DEV-260217 |
| Documents | Under certain circumstances, some SPL files fail to render. | DEV-256917 |
| Documents | Some submission XML documents fail to render. | DEV-266469 |
| Quality | In rare cases, the Update Training Assignment job fails in vaults with more than 500 learner roles. | DEV-267535 |
| Regulatory | When using report publishing, documents may fail to publish correctly without notification of the failure. | DEV-263093 |
| Regulatory | For some users, the excel tree download of a content plan shows different versions for content plan items than the version that was locked. | DEV-263781 |
| Regulatory | Under certain circumstances, correspondence documents may appear under the incorrect submission. | DEV-266866 |
| Regulatory | Users see an error after clicking “Expand all” when viewing a single submission in Outline View in the Submissions Archive Viewer. | DEV-266867 |
| Regulatory | In some cases, submission import fails when importing submissions via the FTP. | DEV-266883 |
| Reporting | Some reports which used to run successfully may show a server error. | DEV-267376 |
| Security | Some vault owners receive an “internal error” message when they attempt to edit permission sets. | DEV-261509 |
August 22, 2019
Rendition Updates
| Category | Issue | Issue No. |
|---|---|---|
| Documents | The number of pages may not be correct for a viewable rendition. | DEV-262234 |
| Documents | Occasionally, text in MSG files unexpectedly converts to Chinese in the viewable rendition. | DEV-261357 |
| Documents | Scanned documents may sometimes fail to render after their associated OCR processing fails. | DEV-259236 |
| Documents | Documents which use the Microsoft Word document field ‘Fill-in’ in a header may fail to render. | DEV-256610 |
| Documents | Documents which use the Microsoft Word document field ‘FileName’ in the header or footer may show an incorrect value in the viewable rendition. | DEV-253100 |
| Documents | Duplicate bullets or numbers may appear in renditions for uploaded email messages containing lists. | DEV-251956 |
| Documents | Some email files with embedded RTF text may fail to render. | DEV-250954 |
| Documents | In some cases, Vault displays an incorrect number for the total number of pages in a rendition. | DEV-250890 |
| Documents | In some cases, invalid follow-up items in email message files may cause the rendition to fail. | DEV-250314 |
| Documents | EMF and WMF images embedded in DOCX files cause various rendition issues. | DEV-235410 |
August 21, 2019
Release Number: 19R2.0.6 | Build Number: 1038
| Category | Issue | Issue No. |
|---|---|---|
| Admin | Some users are unable to view checklists associated with the Audit object. | DEV-265665 |
| Admin | Vault attempts to restart loader jobs that are halted during system interruptions. This may cause Vault to create duplicate documents. | DEV-265257 |
| Admin | Vault does not display the correct number of user licenses available. | DEV-265024 |
| Admin | When Admins define a document formula field using document lifecycle states, Vault modifies the state labels upon save, resulting in invalid formulas. | DEV-266379 |
| Clinical Operations | Study Countries and Sites with Metrics but no Subjects will not have their Metrics recalculated when running the Recalculate Metrics user action. | DEV-264547 |
| Clinical Operations | When uploading an EDL document to Vault, the “Save” button is clickable even though the document has not finished uploading. | DEV-262347 |
| Clinical Operations | When sorting tasks requiring attention by due date, Vault displays records in reverse order. For example, if a user sorts records in descending order, Vault displays records in ascending order. | DEV-262301 |
| Documents | After auto-filing documents to a binder, values for the Last Modified By and Last Auto-Filed Date fields are not consistent between viewing them in a report or from the library. | DEV-243518 |
| Objects | For some users, Vault does not populate lookup fields that point from Study Site records to Study records. | DEV-265992 |
| Reporting | Running the “Controlled Copies (By Recipient)” report causes Vault to encounter a “Server Having Problems error”. | DEV-265322 |
August 14, 2019
Release Number: 19R2.0.4 | Build Number: 1005
| Category | Issue | Issue No. |
|---|---|---|
| Developer Features: SDK | When attempting to create a Content Plan Item which initiates an SDK trigger, users see an Out of Memory error. | DEV-265344 |
| Regulatory | For some users, the Create Related Records wizard does not respect object field dependencies. | DEV-261235 |
August 9, 2019
Release Number: 19R2.0.2 | Build Number: 347
| Category | Issue | Issue No. |
|---|---|---|
| Admin | Some users are experiencing slow performance when running batch jobs to match EDL items to documents. | DEV-264564 |
| Admin | For some users, EDL batch jobs fail to complete. | DEV-263085 |
| Clinical Operations | Simple join objects on the Person object lose permissions after the person__v object migration. | DEV-261720 |
| Clinical Operations | Vault does not properly transfer tab permission sets during the person__v object migration. | DEV-261671 |
| Lifecycle & Workflow | Some users are unable to execute web actions in their vaults. | DEV-264294 |
| Localization | Collapsed sections on the object details page do not show translated labels. This can cause non-English users to see English labels in a Vault. | DEV-261487 |
| Multichannel | Users cannot generate response packages for Medical Inquiry unless they first set the “Allow Document Download” checkbox field on the CRM Org record. | DEV-263731 |
| Performance & UI | Some fields are not populated correctly in Create Related Record popup dialogues. | DEV-263056 |
| Performance & UI | In some cases, layout rules cause the value of a Record Select field to display and save incorrectly. | DEV-261904 |
| Performance & UI | Vault sometimes displays a blank page on two-column object page layouts if a layout rule causes an object reference field to move from one column to the other. | DEV-261440 |
| Regulatory | Some users are not receiving the INVALID_IMPORT_FORMAT response when importing empty submissions via API. | DEV-253848 |
| Reporting | For some users, applying filters on down object formula fields causes a server error. | DEV-260647 |