Fixed Issues in May 1 Release (20R1.2)

Release Date: May 1, 2020

This release includes fixes for the following issues:

Last Updated: May 1, 2020

Admin

Description Issue No.
The value for “system_owned_user__sys” is null for existing users.   DEV-286742*
Vault Compare shows differences between two Vaults, but these differences are only in private keys, not meaningful differences.   DEV-307338
When creating a custom tab, the lower Save button is disabled and users can only access the upper Save button.   DEV-307349*
When a user edits an Outbound Configuration Migration Package to include Vault Java SDK code, clicking Save results in an error.   DEV-313374*
When a user hovers over or clicks the Display Rules link in an Object Record page's Sharing Settings, Vault does not properly display values for Matching Sharing Rules.   DEV-308655*
In some cases, certain fields are not available as tab filters when editing tab configuration.   DEV-292117*
The Microsoft Edge browser User Agent is incorrect in the Login Audit History log.   DEV-288707*
Under certain conditions, disabling and then enabling the unique setting for a field may result in a server error.   DEV-286621*
If an external connection URL leads to a 404, the Vault UI shows “Exception occurred: Unable to connect/send data to url” rather than “Http Resp Code: 404”.   DEV-310777*

Clinical Operations

Description Issue No.
In some cases, Vault shows an inbound Job Status of Errors Encountered after a Product Family has been successfully transferred between Vaults.   DEV-302804*
Users are able to configure circular milestone dependencies.   DEV-309621*
In some lifecycle state entry action configurations, updating the Quality Issues field on a document can cause the Export File Name field to become blank.   DEV-303617
In Vaults using the Clinical to RIM Spark integration, rerunning a failed job fails without an explicit error message if there is a typo in the document type configuration.   DEV-308624*
When updating a Subject record linked to an archived study, Vault shows a server error (inline edit), sets the Study value to NULL (detail page edit), or shows an UNEXPECTED ERROR (API update).   DEV-311016
In certain situations in CTMS when a Study is using Arm-Based Metrics, milestone jobs fail to complete due to a server error.   DEV-307054
The Study Country field may not populate in a newly created CTN document.   DEV-311726
Remarks may be out of order in a newly created CTN document.   DEV-312027
Under certain conditions, some Vault messages may not appear properly.   DEV-312011*
If “Enable automatic placeholders on new file upload” is active, users uploading new documents may be asked to identify placeholders even though a predefined placeholder exists.   DEV-314338
Under certain conditions, some Vault notifications are not displayed on the Home page.   DEV-315108*
When Vault blocks study archive, the downloadable CSV does not include important information: Checked out Document ID or Milestone ID.   DEV-302857*

Commercial

Description Issue No.
Users see an error message for VPK import that indicates records cannot have the same name__v value, but these are Portal Widget records for different Portals and are not required to be uniquely named.   DEV-301155*
In some situations, a portal user cannot save, edit, or navigate away from a page in a portal after selecting the Edit button.   DEV-309619
After enabling Standard Metrics, some users cannot create documents.   DEV-302799
In some cases, unclassified documents cannot be archived via a bulk action if the Currency setting is set to ‘Decline to Provide'.   DEV-308807*
When a Medical Inquiry user uses special characters in the Response Notes field, Subsequent Push CRM Inquiries jobs fail.   DEV-299259*

Developer Features: API

Description Issue No.
When creating documents with the Vault API, Vault does not enforce required field when the planned state is enabled, the status__v is not specified, and the document is uploaded. This is now fixed for all versions of the API.   DEV-267943
Under certain conditions, the returned login_audit_trail CSV file may be empty when downloaded.   DEV-311232*

Developer Features: SDK

Description Issue No.
An SDK Document User Action with two rules displays both actions in the menu and causes an error.   DEV-306284
An error may occur when using the Vault Java SDK to add a viewable rendition while migration is pending.   DEV-300722*
Using the Vault Java SDK to upload an audio or video file may result in a transcoding error when immediately attempting to access the file.   DEV-292584*
When a connection is referenced by multiple queues and a Spark Message delivery failure occurs, the error may not show in all queue connections.   DEV-288247*

Documents

Description Issue No.
In some cases, Vault may fail to export annotations for PDF files with unused images.   DEV-288036*
In rare cases, documents utilizing Merge Fields may not correctly merge upon initial rendering and may require a field update to correct the rendition.   DEV-271258*
Fonts fail to render as expected in a Microsoft Word™ document.   DEV-273220
Vault fails to render Microsoft Word™ document.   DEV-283034
Fonts fail to render as expected in a Microsoft Word™ document.   DEV-249731
Vault fails to render Microsoft Word™ document.   DEV-283941
Microsoft Word™ document rendition contains formatting issues.   DEV-291210
In some cases, Microsoft PowerPoint documents contain formatting issues.   DEV-258850
Fonts fail to render as expected in a Microsoft Word™ document.   DEV-304060
Vault fails to render Microsoft Word™ document.   DEV-272760
Vault fails to render Microsoft Word™ document.   DEV-259871
Vault fails to render Microsoft Word™ document.   DEV-295619
Microsoft Word™ document rendition contains formatting issues.   DEV-308141
Vault fails to render Microsoft Word™ document.   DEV-259218
Vault fails to render Microsoft Word™ document.   DEV-241996
Vault fails to render Microsoft Word™ document.   DEV-306255
Vault fails to render Microsoft Word™ document.   DEV-294526
Vault fails to render Microsoft Word™ document.   DEV-263397
Vault fails to render Microsoft Word™ document.   DEV-260187
Vault fails to render Microsoft Word™ document.   DEV-260909
Vault fails to render Microsoft Word™ document.   DEV-259514
Vault fails to render Microsoft Word™ document.   DEV-275583
In some cases, Microsoft PowerPoint documents contain formatting issues.   DEV-306295
Vault fails to render Microsoft Word™ document.   DEV-308939
Vault fails to render Microsoft Word™ document.   DEV-235058
Vault fails to render Microsoft Word™ document.   DEV-307291
Microsoft Word™ document rendition contains formatting issues.   DEV-276875
Vault fails to render Microsoft Word™ document.   DEV-288422
When viewing a document in the mini browser window, the note position and filter options are not functional.   DEV-308487*
Vault does not show a warning when a user removes the last reference from an Approved Claim.   DEV-308145*
Make a Copy may fail if the document contains annotations with replies. It may also misplace annotations and not copy annotation tags if the document contains area annotations. Re-rendering documents, or merging fields, may drop annotations until the document is re-rendered again if the document contains annotations with replies.   DEV-314262*
When comparing certain documents, users are seeing more changes reported than expected.   DEV-306950, DEV-312338
When a video is over 1 hour long, users cannot add a time-stamped comment beyond the 1-hour point.   DEV-312394
When running an Import Annotations action, the process continued running without showing that it completed. After refreshing the document, users found that Vault had imported the annotations multiple times.   DEV-310722
When adding references to a claim, users see an error message if they select anchors with over 128 characters in the title.   DEV-313771
When using the Import Document Links document action, users see a blank screen while Vault loads the data. Users will now see a spinning icon to indicate the action in progress.   DEV-308633*
When using the Bring Forward Annotations action, Vault does not bring forward link annotations if the user does not have access to view the linked documents.   DEV-307079
When selecting anchors for a link annotation, Vault does not correctly show a red minus icon on already-selected anchors if the target document has over three anchors.   DEV-310686*
In some cases, users see a server error when they attempt to update document fields.   DEV-313406
An error may occur if Vault is restarted while a bulk document rendition process is running.   DEV-301532*
Microsoft Word™ document rendition contains formatting issues.   DEV-272909
Vault fails to render Microsoft Word™ document.   DEV-284817
In some cases, Microsoft PowerPoint™ documents contain formatting issues.   DEV-280907
Vault fails to render Microsoft Word™ document.   DEV-274322
Vault fails to render Microsoft Word™ document.   DEV-308239
Vault fails to render Microsoft Word™ document.   DEV-303835
Fonts fail to render as expected in a Microsoft Word™ document.   DEV-260260*
Vault fails to render Microsoft Word™ document.   DEV-233227
When exporting more than 100 documents where there are duplicate documents, the export summary may contain duplicate entries.   DEV-308440
In some scenarios, putting a document into steady state with a Template Document Type configured does not create a Controlled Document Template for that document.   DEV-303602
In rare cases, a valid document does not appear in the Library but can be accessed directly through the document URL.   DEV-289119
Audit-trail export failures during a Binder Bulk Export or Document Bulk Export may result in an unexpected error.   DEV-301148
When creating a document from a placeholder, automated language changes based on the document language do not show up in the audit trail.   DEV-304095
In some cases, users cannot download upload files larger than 4GB via FTP as Large Size Assets.   DEV-313015
Under certain conditions, the Document Relationship Type may be incorrect when performing a comparison.   DEV-235588
Users with the Edit Relationship permission on the Doc Info page can see the expand icon for the Renditions section.   DEV-302512
Uploading an attachment with long filenames that include non-English characters may result in a “server having problems” error.   DEV-306084
Using Collaborative Authoring to check out and then check in the same document may result in an “Unable to check in from Microsoft Office” error due to a permissions issue with Microsoft servers.   DEV-302506
Under certain conditions, making a copy of a previously copied document may fail and redirect the user to the original document.   DEV-310861
When editing a Binder in the List View, attempting to perform actions after deleting a newly created sibling section results in a server error.   DEV-313712
Vault fails to send a notification after a Large Size Asset rendition has been uploaded.   DEV-297366
Deleting a document version also deletes the document template even when the document version is unrelated to the template.   DEV-312025
When viewing the Doc Info page, an old Template Document Type may show in the UI even after the Template Document Type has been updated.   DEV-306749
Fonts fail to render as expected in a Microsoft Word™ document.   DEV-246844
Microsoft Word™ document rendition contains formatting issues.   DEV-276746
Fonts fail to render as expected in a Microsoft Word™ document.   DEV-260841
Vault fails to render Microsoft Word™ document.   DEV-253458
Vault fails to render Microsoft Word™ document.   DEV-251131
Fonts fail to render as expected in a Microsoft Word™ document.   DEV-290446
Microsoft Word™ document rendition contains formatting issues.   DEV-303848
Vault fails to render Microsoft Word™ document.   DEV-301100
Vault fails to render Microsoft Word™ document.   DEV-240914
Vault fails to render Microsoft Word™ document.   DEV-279117
In some cases, adding a product to a binder results in an error.   DEV-313393
Vault fails to render Microsoft Word™ document.   DEV-312185
Source documents are re-rendered when a viewable rendition is manually uploaded.   DEV-305860*
When rendered with advanced overlays, links within documents are inactive in downloaded viewable renditions.   DEV-302018
In some cases, eSignature pages are not correctly applied to viewable renditions.   DEV-297441
In some cases, applying an overlay to a document with fillable fields may remove the values of said fields.   DEV-290381

Lifecycle & Workflow

Description Issue No.
In certain configurations, errors with a lifecycle state entry action prevent Vault from completing a state change.   DEV-305846
In some cases involving large groups of users in a role, the expected users may not appear in participant controls in multi-document workflows.   DEV-314921
Vault may display an error when attempting to migrate very large lifecycle configurations from a sandbox Vault.   DEV-315274
Users see a server error when starting certain object workflows.   DEV-313028
In a multi-document workflow that prompts for picklist values, Vault shows inactive picklist values alongside active values.   DEV-311012
After importing a VPK with a document workflow, the Send Task To field in the document workflow configuration is blank.   DEV-309543
In some scenarios, populating the description field from a workflow prompt does not actually update the description field.   DEV-301129

Localization

Description Issue No.
Vault validates the “localized_language_sys” field when loading or updating users, even if the Vault does not use multilingual functionality.   DEV-302215*

Objects

Description Issue No.
In custom page sections on the User record details page, the “No items found” message in blank grids doesn't appear correctly.   DEV-303546*
After navigating to a related record from the object record details page and using the arrow icons to view other related records in the list, users see the option to create records of that type in the Create menu.   DEV-311939*
After creating a record from a related object section on the object record details page, users see the option to create additional records of that type in the main Create menu.   DEV-313450*
Expected Document Lists which use Page Layout Rules show blank pages when users attempt to create new EDL records.   DEV-303888
When creating a record from a related object record, Vault does not populate the related record fields.   DEV-299648
Object fields allow circular field dependency rules if the controlled attribute is an object field. In some cases, this blocks creation of other field dependancies.   DEV-311901, DEV-307472*
Merge field tokens are not generated for object type fields.   DEV-298050

Performance & UI

Description Issue No.
Users receive a server error when creating or removing a related object for Checklist Design objects when there is no specified completed state type for the Checklist Design lifecycle.   DEV-301791
In some situations, certain elements do not display the translated text in Vault's UI.   DEV-308664
When opening a MS Office file uploaded as an attachment, users see a blank window while Vault generates a rendition.   DEV-310898*
Exporting Expected Document List hierarchies has decreased performance.   DEV-287484*
In some scenarios, retrieving a document's audit history has slow performance.   DEV-309403*
Some Vaults may experience poor performance due to an underlying server caching issue.   DEV-311810
Under certain conditions, document view metrics may be inaccurate.   DEV-275747*
In some cases, Vault incorretly reports an error that the maximum token length has been exceeded.   DEV-299562

Quality

Description Issue No.
In some MDCC lifecycle configurations, users attempting to change the state of a document may see a server error and the state change may fail.   DEV-305901*
Training Vaults with the manager role enabled may experience training job errors when creating sharing settings for large numbers of training assignments.   DEV-307842*
In some cases, users experience slow performance when starting a document approval workflow and adding users to workflow roles.   DEV-303791
Using the Microsoft IE™ browser, some fields for Quality Teams object page layout sections may not correctly wrap text.   DEV-313739
When trying to access records in the Quality Events, Complaints, Deviation, and Lab Investigations, users see “page not found” errors.   DEV-308062

Quality: Station Manager

Description Issue No.
If a user configures a required field on a Station Document and then attempts to execute the “Update Station Document” entry action on that document, Vault incorrectly displays a server error instead of the intended error message.   DEV-290921*

Regulatory

Description Issue No.
In the Manage Registered Details wizard, users are unable to double click the Lifecycle State field in the grid to open the Update Fields dialog for some Registered Details records.   DEV-303151*
If an Admin has modified the Lifecycle State field label, Vault doesn't show the updated label in the Update Fields dialog within the Manage Registered Details wizard.   DEV-309632
In some cases, users can't create Regulatory Objective or Submission records in the Create Related Records wizard because filters in the wizard conflict with custom Criteria VQL on certain fields.   DEV-309036
In the Manage Registered Details Wizard, users see an error when they click the Update Fields button if records are selected but the Country row is collapsed.   DEV-307399*
Users without the Read permission on the Event Regulatory Objective object see an Errors Encountered result when they attempt to create Regulatory Objective records via the Create Related Records wizard.   DEV-309811*
When users filter by a Matched Document field in the new Content Plan Hierarchy Viewer, the icon for the matched document's Content Plan Item record in the name column appears collapsed instead of expanded.   DEV-306234*
After continuous publishing or the Manage Submission Administrative Information job, Vault incorrectly changes the STF_Info on an Australian Submission from Informational to Fail.   DEV-303427*
When a user deletes the root Content Plan record in the Content Plan Hierarchy Grid Viewer, Vault does not return the user to the related Submission record or Report Level Content Plan record.   DEV-310617*
After a user removes a matched document from the Content Plan Item record detail page, it still appears in the Content Plan Hierarchy Viewer when users expand the parent Content Plan record until the page is refreshed.   DEV-301121*
Vault doesn't update the binder structure correctly when a user sets an STF XML Content Plan Item record to Inactive.   DEV-275240*
In the Submission Administrative Information viewer, Vault should display excluded values at the bottom of the screen.   DEV-274059*
When a published CH submission has a Submission Country join record, the Agency and Article 13 TPA fields appear blank in the XML and in the Submission Administrative Information viewer.   DEV-303623*
In some cases, Vault doesn't export files when users perform bulk submission exports.   DEV-308089*
In some cases, users experience slower than usual performance when exporting large Content Plans.   DEV-261984*
Users experience slow performance when importing submissions in bulk.   DEV-308645*
Vault does not include all forms when a user exports a grouped US submission.   DEV-310750
In some cases, users experience slow performance when creating a Content Plan.   DEV-307723*
The Job Status for the Submissions Archive Bulk Export job shows as Running when the job has completed with an error.   DEV-302156*
Users receive an error when attempting to import a submission to a Submission record that has a blank required custom field.   DEV-299286*
After initially failing during validation, Vault deletes some Submission Validation Result records rather than updating them to the Pass status when validation runs again.   DEV-311952*
Users experience slow performance when filtering on Matched Document fields in the new Content Plan Hierarchy Viewer.   DEV-303754*
In some cases, Vault reports an error when users import a submission via the FTP.   DEV-309439
When copying a content plan, Vault fails to create a Content Plan Item record if it was excluded under an inactive parent Content Plan record in the source Content Plan.   DEV-309287*
Report level publishing fails with a “No target document found for this permalink” error when a document link points to two different target documents.   DEV-303994*
When the “Show eCTD Metadata Mapping to users on submission import” setting is not enabled on the Application Settings page, Vault does not display the submission mapping page when users import a grouped submission.   DEV-306706*
In some cases, the Create Content Plan action may not create all of the expected Content Plan Items on all Content Plans.   DEV-190723*
Users see an error when they open and expand the Dossier Review Panel from the Submissions Archive Viewer.   DEV-303752
The “Show eCTD Metadata Mapping to users on submission import” enablement checkbox does not appear on the Admin > Settings > Application Settings page.   DEV-311028
Some users experience slow performance when bundling regulatory objectives.   DEV-302695
The Summary page in the Manage Registered Details wizard appears blank when users select Registration records with no selected records in the Product Variant or Product fields.   DEV-309362*
In the Manage Registered Details wizard, users cannot create Registered Drug Product join records for a Registration that has related complex drug products and simple drug products.   DEV-301395*
When generating a product report, users receive an error for the Presentation Name Element if Language Codes are not capitalized.   DEV-303390
Vault fails to report EU rule 16.BP10 when the PDF contains JavaScript in a bookmark or hyperlink.   DEV-262038*
Users with the Read permission on the Submission Metadata object cannot add a filter in the Submissions Archive Viewer.   DEV-304140*
When users publish a submission, Vault includes inactive Submission Country records in the Submission Administrative Information envelope.   DEV-305885*
Vault fails to import a subsequent submission when documents have the same href attribute but different checksums across the submission.   DEV-306973*
When users update the Continuous Publishing field from “No” to “Yes” for the Index.xml Content Plan Item on a published submission, continuous publishing fails to publish the Index.   DEV-267467*
Users experience slow performance when they click Expand All in the Submissions Archive Viewer.   DEV-303399
Vault fails display applied filter values under the header in the Submissions Archive Viewer when users select a single filter value.   DEV-303695*
Vault includes an unnecessary warning after users import a submission that contains a document that already exists in Vault.   DEV-302948
When users set the Continuous Publishing field to “No”, Vault incorrectly runs the continuous validation job.   DEV-307559*
Vault doesn't set the name of the root Content Plan record correctly if a user selects the Create Content Plan action or the Copy Content Plan action and content plan creation fails.   DEV-261886*
Vault doesn't report rule CA F09 as Fail if a user updates the Sequence Description to a different letter case in the Submission Administrative Information viewer.   DEV-305989*

Reporting

Description Issue No.
On Internet Explorer 11 browsers, users see an error when attempting to upload a Microsoft Excel template file to a report.   DEV-313964
When a report or dashboard is no longer shared, users are unable to remove it from Favorites.   DEV-303958
In some cases, the Flash Report Email received by users has filter subtype names which are different than the report filter configuration.   DEV-312182
In some cases, grouping report rows by a specific field value does not work properly.   DEV-313781

Safety

The Safety release, including all Platform fixed issues, is targeted for tentative availability on May 12, 2020.

Description Issue No.
Fixed an issue where the combined MedDRA control could not be created or updated in the Case Product Indication Section Control.   SAF-5079*
Fixed an issue that was causing a “ProtectedRollbackException” error when promoting an AER to a Follow-Up Case.   SAF-5444*
Fixed an issue where the Delete overlay was misplaced after selecting the MedDRA Auto-code button.   SAF-5474
Fixed an issue where Follow-Up Cases promoted from a non-E2B AER did not have the Case Number populated.   SAF-5501*
Fixed an issue where a "Product record not found" error appeared when promoting an E2B AER with a high number of Case Products with dosages.   SAF-5526*
Fixed an issue where the Age at Onset field was not being recalculated correctly on Cases imported from an E2B file with multiple Case Adverse Event records.   SAF-5632
Fixed an issue where the “Transmission Profile already exists” error was displaying incorrectly.   SAF-5662
Fixed an issue where users could create duplicate Cases by clicking “Back to the previous page" after promoting an AER to a Case.   SAF-5781
Fixed an issue where the Case Expedited field was being populated when the Event MedDRA was on the DME watchlist and the Product Registration Agency was FDA.   SAF-5802 & SAF-5795
Fixed an issue where, when an AER was promoted to Case with an empty Seriousness field, the Expectedness field on the resulting field is set to Yes when there were no preconfigured Product Datasheets.   SAF-5834
Fixed an issue where the value from the Event (Reported) - English field was not populated in section 7+13 of the CIOMS I form.   SAF-5871
Fixed an issue where users were unable to open links to documents or Cases from vault notifications.   SAF-5874
Fixed an issue where the Expected (expectedness) fields on Follow-Up Cases did not match the field values from the initial Case.   SAF-6096
Fixed an issue where after you manually changed the auto-calculated Expected field to set the value to Yes (Overriden), the system updated the Expedited field to No instead of leaving the Expedited field as-is.   SAF-6123
Fixed an issue where you could not create a Follow-Up Case from a Case containing multiple Case Product or Case Adverse Event records with identical names.   SAF-6157
Fixed an issue where the system was not automatically calculating the Latency field on Case Assessment records after a Case was created from an imported E2B file.   SAF-6374

Search & Filter

Description Issue No.
In some scenarios, the Study Site filter is not available in a custom tab.   DEV-306816
In some scenarios, the “All of these words” option within Advanced Search does not work as expected.   DEV-308157

Security

Description Issue No.
In some scenarios, DAC is not recalculated when the latest version of the document is deleted.   DEV-242810*
In some scenarios, users with the create crosslinks permission cannot view the create crosslink action.   DEV-291585*