A maintenance release contains fixes for issues that are affecting customers in production environments. We communicate 24 hours prior to a maintenance release. There may be a short service disruption during deployment. The Veeva Trust Site provides the most up-to-date information on Vault’s service status. Check this site to view the current status of Vault PODs and upcoming scheduled system maintenance.

This list only covers fixes for issues that impact 21R2 General Release versions of RegulatoryOne and Veeva Claims Vaults. The list of fixed issues is subject to change until the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.

We number maintenance releases for RegulatoryOne and Veeva Claims by appending the number of the RegulatoryOne and Veeva Claims-specific maintenance release to the General Release number. The most recent Vault General Release is 21R2.0, so our maintenance releases for this version are 21R2.0.1, 21R2.0.2, and so on.

Vault frequently delivers Platform maintenance releases. RegulatoryOne and Veeva Claims deploys these Platform maintenance releases at a later date, along with any required fixes to RegulatoryOne and Veeva Claims. For details on Platform fixes in these maintenance releases, see 21R2 Maintenance Releases.


November 17, 2021

Release Number: 21R2.0.9 | Build Number: 28

Category Description Issue No.
RegulatoryOne The Generate Requirement job fails when the user that triggers the job does not have Read permission on objects referenced in VQL Criteria for relational tokens with that should resolve when the job runs.   OLS-6864

This maintenance release also contains the following Platform fixes:

  • November 12, 2021 – Release Number: 21R2.0.46 | Build Number: 11102
  • November 03, 2021 – Release Number: 21R2.0.44 | Build Number: 11072
  • October 29, 2021 – Release Number: 21R2.0.42 | Build Number: 11060

November 3, 2021

Release Number: 21R2.0.8 | Build Number: 25

This maintenance release contains the following Platform fixes:

  • October 27, 2021 – Release Number: 21R2.0.40 | Build Number: 11048
  • October 20, 2021 – Release Number: 21R2.0.38 | Build Number: 11018

October 19, 2021

Release Number: 21R2.0.7 | Build Number: 24

This maintenance release contains the following Platform fixes:

  • October 13, 2021 – Release Number: 21R2.0.36 | Build Number: 10992

October 12, 2021

Release Number: 21R2.0.6 | Build Number: 23

This maintenance release contains the following Platform fixes:

  • October 6, 2021 – 21R2.0.34 | Build Number: 10974
  • September 29, 2021 – 21R2.0.30 | Build Number: 10940

September 28, 2021

Release Number: 21R2.0.5 | Build Number: 22

This maintenance release contains the following Platform fixes:

  • September 22, 2021 – 21R2.0.28 | Build Number: 10903

September 21, 2021

Release Number: 21R2.0.4 | Build Number: 21

This maintenance release contains the following Platform fixes:

  • September 15, 2021 – Release Number: 21R2.0.24 | Build Number 10860

September 14, 2021

Release Number: 21R2.0.3 | Build Number: 20

This maintenance release contains the following Platform fixes:

  • September 8, 2021 – Release Number: 21R2.0.22 | Build Number 10832

September 7, 2021

Release Number: 21R2.0.2 | Build Number: 19

Category Description Issue No.
Veeva Claims Attempting to create or update a Country record in the UI or MDL results in a server error and no record is created if there is an apostrophe (') in the record's Name field.   OLS-8177

This maintenance release also contains the following Platform fixes:

  • September 1, 2021 – Release Number: 21R2.0.20 | Build Number:10784
  • August 25, 2021 – Release Number: 21R2.0.14 | Build Number: 10753

August 24, 2021

Release Number: 21R2.0.1 | Build Number: 15

This maintenance release contains the following Platform fixes:

  • August 18, 2021 – Release Number: 21R2.0.12 | Build Number:10704
  • August 11, 2021 – Release Number: 21R2.0.10 | Build Number: 10653