A maintenance release contains fixes for issues that are affecting customers in production environments. We communicate 24 hours prior to a maintenance release. There may be a short service disruption during deployment. The Veeva Trust Site provides the most up-to-date information on Vault’s service status. Check this site to view the current status of Vault PODs and upcoming scheduled system maintenance.

This list only covers fixes for issues that impact 20R2 General Release versions of Veeva Claims Vaults. The list of fixed issues is subject to change until the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.

We number maintenance releases for Veeva Claims by appending the number of the Veeva Claims-specific maintenance release to the General Release number. The most recent Vault General Release is 20R2.0, so our maintenance releases for this version are 20R2.0.1, 20R2.0.2, and so on.

Vault frequently delivers Platform maintenance releases. Veeva Claims deploys these Platform maintenance releases at a later date, along with any required fixes to Veeva Claims. For details on Platform fixes in these maintenance releases, see 20R2 Maintenance Releases.


November 17, 2020

Release Number: 20R2.0.4 | Build Number: 7

This maintenance release contains the following Platform fixes:

  • November 4, 2020 – Release Number: 20R2.0.44 | Build Number: 1204
  • October 28, 2020 – Release Number: 20R2.0.42 | Build Number: 1184
  • October 21, 2020 – Release Number: 20R2.0.40 | Build Number: 1168
  • October 14, 2020 – Release Number: 20R2.0.36 | Build Number: 1156

October 20, 2020

Release Number: 20R2.0.3 | Build Number: 6

Category Description Issue No.
Veeva Claims Scheduled job creates excess inactive internal Country Picklist values, potentially causing Country (country__v) record creations to time out.   CLAIMS-1125