The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
| Description |
Issue No. |
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When users have more than one Fee Schedule Template record checked out, Vault updates the incorrect record when users attempt to make updates to a specific Fee Schedule.
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DEV-1002734 |
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The Check for Updates action does not display changes in the Protocol Group Design section of the Disclosure record.
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DEV-1002931 |
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When users create a new ODC Investigator record and link it to a VeevaID User, the Prior Person records do not contain ODC related field values but the Prior Contact Information record does.
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DEV-1006393 |
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When a user links a VeevaID User record to an ODC-Investigator record, Vault does not update the prior Person record but does update the prior Contact Information record. When a user links a NonVeevaID User record to an ODC-Investigator record, Vault updates the prior Person record but does not update the prior Contact Information record.
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DEV-1006397 |
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In some cases, users can update API responses to download other documents.
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DEV-1008585 |
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The Apply Template EDL action label and notification templates do not translate in Vault.
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DEV-1009941 |
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Vault saves updates to OpenData ID values on OpenData Clinical Investigator records as two events in the Audit Trail instead of a singular event.
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DEV-1013346 |
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The Generate Subsequent CTN action does not complete successfully when duplicate study product records exist for a study.
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DEV-1014421 |
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In some cases, users experience a server error when navigating to the AI Suggestion tab on a document.
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DEV-1014812 |
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Vault does not display the expected error for the Proposed Reporting Member State section when the selected Member State record is deleted.
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DEV-1015415 |
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In some cases, some Closeout PDFs transferred to the CTMS Vault upload as new versions of separate documents while others upload as a new versions under the same document number.
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DEV-1017059 |
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In some cases, the TMF Bot fails to process documents causing the documents remain in the Express Queue state.
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DEV-1017699 |
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In the Full Study Document Audit export, users view both API and Document Type labels in the 'doc_type' column.
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DEV-1025007 |
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Users can edit the Available in All Lifecycle States checkbox for the Apply Template EDL Updates (Bulk) action.
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DEV-1025105 |
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An error occurs when users initiate the Archive Study job for multiple studies simultaneously.
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DEV-1026553 |
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When users open the Date Picker or Modify buttons, the menus do not scroll with the rest of the Disclosure Form.
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DEV-1027250 |
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Users receive a 'Page Not Found' error message when they select the Open SIte Home link and then attempts to navigate to another sponsor tab.
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DEV-1028575 |
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Users receive an unexpected 'Success' notification when Vault prevents them from adding a Milestone Study Site to a Study Country.
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DEV-1029371 |
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When users send documents through Auto-Doc or Manual Doc Exchange, Vault always updates the document lifecycle state to 'At Site'.
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DEV-1039103 |
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The Milestone Planning View date picker does not update to the localized version when the user's Locale is changed.
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DEV-1039684 |
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The elements on the Milestone Planning View page do not translate.
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DEV-1040759 |
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In some cases, Agreement Transfer records become stuck in the Extracting state.
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DEV-1041617 |
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When users update ODC Investigator records with valid emails to ODC Investigator OpenData ID records without valid emails, Vault creates the Prior Contact Info record without the valid Email field value.
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DEV-1044916 |
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Discussions and Attendees improperly appear in Clinical Vaults not licensed for CTMS and where Study Migration Mode is not enabled on all object types of Discussions.
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DEV-1050895 |
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CTMS Transfer does not transfer Study Site Address records when the Country value is different than the Study Country value.
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DEV-958678 |
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Users experience a server error when they attempt to create a Study Site Address Rule Override for CTMS Transfer.
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DEV-966415 |
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When users select the Copy Record user action on an existing EU Notification Disclosure record, Vault prevents users from saving the new record after they change the Disclosure Subtype value.
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DEV-985216 |
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In some instances, the CRM/Clinical Operations Transfer job runs successfully when the Clinical Operations - CRM Connection is in the Pending state.
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DEV-989206 |
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Vault lists the Change Request Workflow Owner as System instead of the Site User for Study Site Plan Item updates to Forecasted values.
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DEV-992630 |
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In some cases, the TMF Bot is unable to auto-classify documents when long-running transactions related to the documents are added to the Inbox and the TMF Bot attempts to process the documents before the transaction is complete.
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DEV-996311 |
| Description |
Issue No. |
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The text boxes and labels in the Edit About Widget dialog are misaligned.
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DEV-1005200 |
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Quick Check Agent is running the ISI check when the related ISI document is not searchable.
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DEV-1010382 |
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The Content Agent can incorrectly trigger Mismatch and Discrepancy warnings in the MLR Reviewer Summary when evaluating already aligned documents.
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DEV-1014061 |
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Quick Check Agent cannot run on a document without text that also has lifecycle state entry criteria that blocks the document from entering that state when Quick Check Agent has not run.
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DEV-1017426 |
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The Spelling and Grammar checks in the Quick Check Agent can experience the following issues: the Introspection Rule is set too high for handling minor OCR extraction errors; instructions text is being flagged along with the scannable content of a document; section ordering is inconsistent; the Reason Output field has no register or format constraint, which allows for a nonprofessional tone in the feedback.
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DEV-1018350 |
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The Content Agent may provide a contradictory answer when answering questions that require scanning multiple pages, counting items, or verifying claims.
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DEV-1018964 |
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Quick Check Agent Phrase Assessment may not flag issues in a document due to a JSON error.
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DEV-1021048 |
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Quick Check Agent may assume that a Boxed Warning is present if its context includes page images to inspect.
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DEV-1021368 |
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Quick Check Agent may render user-facing output in the wrong language.
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DEV-1022101 |
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In some cases, some document fields from the context item are omitted from the Reviewer Summary in the Content Agent.
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DEV-1030654 |
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Text is overlapping at the top of the Edit Document Widgets dialog.
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DEV-999795 |
| Description |
Issue No. |
|
Sponsor/CRO Staff | In eCOA Studio when sponsor/CRO staff inactivate an event that has an anchor event, the system clears the Default Event Time. As a workaround, users can manually re-enter the Default Event Time after they re-activate the event.
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MYVC-46069 |
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Site Staff, Sponsor/CRO Staff | When a recurring survey has overlapping availability windows, a user has completed a previous instance, and a study upversion occurs, future surveys are rescheduled but the Compliance Report does not accurately reflect this. Instead the Compliance Report shows the rescheduled surveys according to their original schedule.
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MYVC-46519 |
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Site Staff | The system displays the site part of a composite survey in the participant language for site staff. This occurs after site staff access a completed participant part from the past surveys list.
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MYVC-47902 |
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Site Staff | When site staff reopen a multi-part eClinRO or composite survey, the system may display the survey in English instead of the configured site language. As a workaround, site staff can close and reopen the survey until the system displays the correct language.
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MYVC-48028 |
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Sponsor/CRO Staff | In eCOA Studio, the Preview button on the Surveys table is disabled for Lead Data Manager and Data Manager roles. This prevents users from previewing surveys directly from the table. As a workaround, users can preview surveys from the survey editor or the Know Your Study pages.
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MYVC-48198 |
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Sponsor/CRO Staff | When a collection version is replicating, the version selection dropdown for individual and bulk deployment does not display the Not Yet Available text. The system disables the version correctly, but the label is missing.
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MYVC-48380 |
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Site Staff | When site staff transcribe a missed survey part, the event surveys list displays the time the part was missed as the Last Updated time. The system does not update the time to reflect when the transcription occurred. As a workaround, access the date and time of the transcription by viewing the survey history, the past surveys list, or the clinical data audit trail.
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MYVC-48459 |
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Sponsor/CRO Staff | In eCOA Studio, the Create New and Use UAT Code buttons appear active for Lead Data Manager and Data Manager roles in studies without a collection. The system displays an error when a user with one of those roles selects either button.
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MYVC-48683 |
| Description |
Issue No. |
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Admins are able to delete custom LLM connection records that are referenced in the Basic LLM and Advanced LLM fields in Veeva AI Settings.
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DEV-1001528 |
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In some cases, changes to the Basic LLM and Advanced LLM settings in Veeva AI Settings applies to new custom agent instances and not existing, active custom agent instances.
|
DEV-1001538 |
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In some cases, Admins can edit system and standard agent objectives and agent action instructions via API.
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DEV-1005478 |
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In some cases, if Text is selected in a document agent context, an agent action may fail to include the document text even though it is searchable in the document's viewable rendition.
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DEV-1005862 |
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If a user executes an action in Veeva AI Chat and then navigates to the Vault Home page using the direct URL, Veeva AI Chat remains open if it is in Panel or Float view.
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DEV-1006368 |
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Admins may encounter an error when including an AI agent username in a UserName() function within an Action Trigger.
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DEV-1007097 |
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In some cases, LLM guardrails may incorrectly block an agent action from executing.
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DEV-1007612 |
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In some cases, using special characters, such as &, <, or >, in document or object agent context field configuration created through MDL may return an error.
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DEV-1009320 |
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Admins may encounter an error when adding over 19 agent context or agent actions.
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DEV-1011023 |
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The Allow Other Participants in Checklist Workflows flag has help text in the UI that mentions enabling and disabling, but it is actually a one-way flag.
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DEV-1020206 |
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Admins without the Agent: Read permission may encounter a server error when attempting to access the Agent Traces log.
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DEV-1026385 |
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In some cases, translated Picklist object fields may fail to display translations in View mode and display the correct translation in Edit mode.
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DEV-1027557 |
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Under certain conditions, the Export Full History button on the Email Notification Status page may generate duplicate rows in the exported file.
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DEV-1039931 |
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In some cases, some French translations may be inaccurate in Veeva AI Chat.
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DEV-949452 |
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If Veeva AI Chat panel is open in Panel view, it is included when audit reports are printed to PDF.
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DEV-966714 |
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In some cases, document agent actions that use agent context may return an error stating the document content is empty and the agent cannot complete the action.
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DEV-990381 |
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In some cases, if the Basic LLM or Advanced LLM setting is changed in Veeva AI Settings, Veeva AI Chat will use the previous LLM connection in existing conversations.
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DEV-990632 |
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Users may encounter an unexpected error when executing a document agent action that uses Text, Page Images, and Source File in the agent context.
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DEV-995071 |
| Description |
Issue No. |
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When pasting multiple users in multi-value fields, Vault fails to match Inactive users.
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DEV-1006232 |
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An error is displayed when running a report with two aggregate formula fields that use the same label.
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DEV-1014095 |
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After exporting a Process View to CSV and navigating away from the Process View, an Unsaved Changes warning is displayed even when no changes were made.
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DEV-1025254 |
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Conditional fields are not translated correctly for non-English users on some Document-type reports.
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DEV-1036862 |
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In some circumstances, when a user in a Japanese locale runs a report created by a user in an English locale, the sort order of the translated column headers may not match the displayed order of the record results.
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DEV-1038710 |
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When running a Process View that contains a custom chart with a Created metric and grouped by Created Date, an error is displayed.
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DEV-1040277 |
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On Workflow with Object tabular reports filtered by Workflow Due Date or Task Due Date, results are not displayed.
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DEV-1040529 |
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When selecting a date on the calendar for filter in a Process View and the locale is set to Canada (French), France (French), or Morocco (French), an incorrect date is displayed.
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DEV-1041858 |
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When running a report that includes formula DurationInState calculations by document major version, the duration time may be calculated incorrectly
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DEV-1044621 |
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When adding an additional filter in a Process View for a picklist field using an Includes operator, the Paste icon is not displayed for the picklist value dropdown.
|
DEV-996290 |
| Description |
Issue No. |
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When users attempt to assign the Complaint Agent or Deviation Agent user to the Owner role from the Quality Team section, Vault displays an error message and does not complete the assignment.
|
DEV-1006957 |
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In some cases, when the Complaint or Deviation Agent is generating a narrative summary, the "Working on it..." tooltip is misaligned.
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DEV-1010551 |
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In some cases, a summary generation icon displays next to the CAPA Plan Summary or Investigation Summary and Conclusion field on records, even if the corresponding agent action is inactive.
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DEV-1022512 |
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When attempting to filter records using an object reference field on the Document Control Homepage in Veeva QualityDocs, the system may fail to display filter dialog records in alphabetical order or there maybe missing filter dialog records when performing a partial search.
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DEV-1033312 |
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When a Training Admin updates an in-use Training Requirement's Training Materials, Vault populates the resulting TRIA field values (Do Not Retrain, Cancel Open Training Assignments) as the inverse of the corresponding Training Requirement's values.
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DEV-1038746 |
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In some cases, the Email Body section does not display a warning message when its content exceeds the character limit.
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DEV-1042571 |
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In some cases, when a user attempts to clone a row within the Risk Builder, Vault displays a server error.
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DEV-944881 |
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In some cases, Vault fails to update fields on Document Change Request records.
Internal issue published in error.
|
DEV-982762 |
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Vault may display validation errors for UK MHRA Adverse Event Reports on the wrong field.
|
DEV-991513 |
| Description |
Issue No. |
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When creating Registered Shelf Life and Storage records in bulk, the related Vault job times out.
|
DEV-1000102 |
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When the Activity object does not have any object types, the Assess Local Activities viewer flags inactive impact fields as missing.
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DEV-1000820 |
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The view as root filter is not preserved when launching a new Match Document Mode action from the Content Plan Viewer.
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DEV-1000910 |
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EAEU Rule 39 fails with partial Published Output Location in failure message.
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DEV-1004092 |
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The new Match Document Mode action redirects users to the Business Admin view on an old automation Vault.
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DEV-1004769 |
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The Match Document Mode Action redirects to Page not found when there are missing permissions to Business Admin or the target tab is Inactive.
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DEV-1004847 |
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The Content Plan Viewer Name column is misaligned with the right panel when a user has permission to a Content Plan Item record but the Content Plan Item cannot be displayed in the context of the Content Plan hierarchy.
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DEV-1005199 |
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The Assess Local Activities viewer users receive an error when viewing the maximum number of columns (20) then selecting/deselecting the Local Disposition or Other Impact filter chips.
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DEV-1006103 |
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The Assess Local Activities viewer's Needs Attention filter chip does not filter out Activity records.
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DEV-1006156 |
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When importing out-of-order, in Submission filtered view, COU merges within an existing section despite having different keywords as the COUs in that section.
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DEV-1008871 |
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When using the Excel Tree with all Descendants export in the Submissions Archive Viewer, the Excel output file with Selected Columns "ICH Document Type" and "Site ID" columns are not populated for Group Title rows (where applicable).
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DEV-1009903 |
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When an Assess Local Activities user inline edits a Yes/No field configured to appear as a checkbox, Vault saves the update but does not display it in the grid until the page is refreshed.
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DEV-1010728 |
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When a Content Plan Viewer user updates a Content Plan Item's Expected Steady State Count to be less than or equal to the All Document Count, then launches match document mode, the match document mode user interface skips the Content Plan Item.
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DEV-1011195 |
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It's possible for an Inactive ADT to have an Active child if the child is activated after the parent is de-activated. When this happens, the expectation is that ADTs above the Active ADT should be treated as Active for the purposes of ancestor creation. However, an error is thrown instead.
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DEV-1013403 |
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The suggested Match Document Mode action is missing when the checkbox "Available on all lifecycle states" is checked.
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DEV-1015774 |
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The Content Plan Viewer record action menu icon button is not vertically center aligned.
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DEV-1016129 |
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Some standard object page layouts updated in 26R1 are missing sections.
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DEV-1022728 |
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The Target Document and Target Content Plan Item columns sort incorrectly in Link Evaluator.
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DEV-1024853 |
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The Create Global Content Plan action fails to initiate after selecting the "Available in All Lifecycle States" checkbox.
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DEV-1032114 |
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The View Global Content Plan action does not show in the action menu of event and activity records after unselecting the "Available in all Lifecycle States" checkbox and configuring the action on right LC state.
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DEV-1032121 |
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The Create Child and Sibling actions are not available in the action menu for CP/CPI after unselecting "Available in all Lifecycle States" and configuring the action on LC state.
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DEV-1032126 |
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The Submission Wizard action is not available in the Application or Submission record action menu after unselecting "Available in all Lifecycle States" and configuring in LC states
|
DEV-1032133 |
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Vault does not display a Content Plan record's Collapse action when an Admin deselects the action's Available in All Lifecycle States option and configures the action within Content Plan Lifecycle states.
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DEV-1032137 |
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Suggested Match Document Mode action is missing when the checkbox "Available on all lifecycle states" is checked
|
DEV-1037822 |
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Users receive a server error immediately running a MultiPass report when the report view has a Field Level Security restricted field.
|
DEV-978672 |
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The Column Target Content Plan Item and Target Document are not sortable.
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DEV-986442 |
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The API response includes the matched document when the matched Content Plan Item is inactive.
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DEV-996326 |
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In some cases, users get different results for same data set up and API request when setting up Document Set's Activity join incorrectly.
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DEV-999031 |
|
Submissions Archive Viewer may incorrectly display an "Empty Section Indicator" for sections containing documents. This occurs when eCTD 4.0 submissions involving a Suspend operation are imported out of sequential order.
|
DEV-999196 |
| Description |
Issue No. |
|
For Inbox Items processed by the Intake Agent, the Language on the Case Qualification tab of the Document Intake Highlighter panel is blank for non-localized English source documents.
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DEV-1001387 |
In Vaults using Veeva AI for Safety, after running the Intake Agent on certain documents, Vault does not populate fields on the Inbox Item as expected. Determined to be working as designed.
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DEV-1027342 |
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On the Inbox Item to Case Compare page, Vault does not allow users to merge an Inbox Item to in-flight Cases with more than 500 products.
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SAF-100496 |
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On the Inbox Item to Case Compare page, Vault merges data for sections with more than 500 records when the user has selected Ignore All.
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SAF-100831 |
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In Vaults with the Recalculate Post-Market Expectedness on Follow-up setting enabled, if you update the expectedness of MedDRA terms on core and local Datasheets in between initial and follow-up Case creation, Vault does not reevaluate Localized Case Assessments for non-primary Case Assessments.
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SAF-101188 |
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Vault filters Product Browser results using the day after the Marketing Authorization Start Date value, excluding potentially valid Product Registrations.
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SAF-101251 |
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In some cases after clearing an Event (LLT) value from a Case Assessment then adding a Case Adverse Event to the Case, Vault creates a duplicative Case Assessment with the removed Event (LLT) value.
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SAF-101330 |
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In some cases when Vault does create a new Inbox Item, a generic error message displays that does not identify what prevented record creation.
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SAF-101936 |
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In some cases, Inbox Items generated from imported or emailed files have blank Intake Format and Intake Method values.
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SAF-101988 |
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Web Intake Forms do not enforce character limits for fields related to Health Care Professional reporters, resulting in an import error upon submission if any value exceeds the limit.
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SAF-102239 |
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After entering a Web Intake Form, the "Who is the reporter?" field does not retain the Health Care Professional value after navigating back to the Reporter page from the Summary page.
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SAF-102434 |
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When attempting to create a follow-up Case or merge an Inbox Item to an in-flight Case, if both the Case and the Inbox Item contain a Reason Omitted value on the same field, Vault experiences an error and does not create or merge data to the Case.
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SAF-91031 |
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In some cases after encountering a validation error and cancelling an attempted edit to the WHODrug Dictionary record, upon re-entering Edit mode, the Active WHODrug Version field displays the unsaved value.
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SAF-91556 |
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When users open a generated Inbox Item in Active state for which source data has not yet completely loaded, Vault displays a server error.
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SAF-94955 |
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When running a scheduled Workbench Report Set that includes a view with over 1,000,000 rows, the Safety Scheduler Job fails to generate the Workbench Reports.
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SAF-95847 |
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When manually running the Workbench Daily Full Data Sync Job, the job fails.
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SAF-96660 |
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When generating PMDA Form 8 files, Vault uses a Chinese font for Japanese characters.
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SAF-97734 |
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When sending Repeat Use Web Intake Forms, Vault does not treat verified email addresses as case-insensitive and sends an email for each unique email address, regardless of case.
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SAF-98400 |
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On the Inbox Item to Case Compare page, Vault displays an error when merging an Inbox Item with a Product child record into an in-flight Case with more than 500 records for a single object.
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SAF-99275 |
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The Dosages and Indications sections do not load on domestic Cases for users without permissions to access the related Localized Case.
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SAF-99602 |
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In some cases, attempting to upload a Workbench Report to the Library results in an error.
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SAF-99713 |
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In Vaults with the Enable Localization-based Mapping on Import setting disabled, when importing a non-English report containing reported indication details related to a Transmission Profile with a Localization-based Mapping on Import value of Import to Local Fields, Vault populates the non-English reported indication data to the English field instead of the native language field on the Inbox Item.
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SAF-99884 |
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In some cases, Workbench fails to create an Excel Workbook when running the Download All as Excel Workbook action on a Workbench Report Set.
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SAF-99964 |