The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
| Description |
Issue No. |
|
In some cases, Vault generates a Parent job SDK Error related to the connection_stats_sys.
|
DEV-1070580 |
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The daily stats job for the Clinical Operations-EDC Connection updates the Connection Statistics under the default connection when the connection is inactive.
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DEV-1082759 |
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When a CRA user without Library tab view access hovers over the Completeness column, the hovercard and Milestone section in view disappears.
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DEV-1093327 |
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Marking an Outcome Measure as 'Results Not Ready' in a US Results Disclosure does not remove that Outcome Measure from the picklist in the Statistical Analysis tab.
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DEV-1104155 |
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Vault fails to send the expected notification when the Study Communication job fails.
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DEV-1110198 |
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The All-Cause Mortality table validation error displays above the incorrect section in the Disclosure record.
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DEV-1114908 |
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Users without appropriate permissions receive a 'Server Having Problems' message when they attempt to create a Quality Review Task from the QR Panel.
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DEV-1115449 |
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When an Owning Milestone Template EDL has multiple Template EDL Items of the same classification matching on different owning milestone types and there is a Country Override Owning Milestone Template EDL Item for the same classification, in some cases, triggering an Ad Hoc Event in Vault incorrectly links the Expected Documents and Milestones.
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DEV-1115992 |
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When users select the Results Not Ready checkbox on an Outcome Measure row, select an Anticipated Reporting Date, and select Save and Proceed, Vault re-enables inactive fields.
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DEV-1125465 |
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When Sponsors attempt to create Study Site Plans for Sites with active metrics, Vault may fail while creating Study Site Plan Items.
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DEV-1126010 |
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The Copy to New action on the Clinical Operation - Vault CRM Connection fails to create a new integration after the 10th run.
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DEV-1128160 |
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When users update the Grant Access and Person values on a Study Person record in the same update, Vault may generate an incorrect Duplicate Study Person error message.
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DEV-1128816 |
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A network error occurs when users attempt to set filling rules for a binder section.
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DEV-1133061 |
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The Clinical Operation Vault does not successfully pick up and run inbound jobs that run successfully in connected CRM Vaults.
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DEV-1134684 |
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The Quality Review Document Type Details Display Control displays as an available option on all object layouts.
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DEV-1138258 |
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The Safety Distribution grid fails to display when the user does not have read access to the first_name_sys & last_name_sys fields on the user_sys object.
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DEV-1139017 |
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The Quality Review Document Type Details Display Control displays as an available option on all object and custom layouts.
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DEV-1139372 |
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Admin users cannot edit the Status field on new Milestone Type picklist values.
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DEV-1140430 |
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When a user attempts to connect a Study Site to SiteVault, the remote_connection_id passes as null.
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DEV-1143317 |
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When users attempt to download Safety Documents using the Select All option on the Safety Distribution grid, Vault successfully downloads some of the documents and fails to start the job for others.
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DEV-1145768 |
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Users can incorrectly delete a Vault connection at the Study level when the connection is still active.
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DEV-1146853 |
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When Vault attempts to reprocess a Protocol Deviation User Error Message after a resolved reference lookup error, the worker job fails with a blank Unique Error Identifier (UEI).
|
DEV-1147747 |
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An unexpected error occurs when users attempts to download Acknowledgement Details from the Safety Distributions tab in Site Home using the 'Download All Acknowledgement Details' action.
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DEV-1151140 |
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The Sample Percent field may display incorrectly on Quality Review records.
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DEV-1152027 |
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Users are unable to download Formatted Output documents created from a Site Survey and experience an error if the initial Site record name includes non-ASCII characters.
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DEV-1161870 |
| Description |
Issue No. |
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In rare circumstances, transparent duplicate text may be generated in viewable renditions of PowerPoint files.
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DEV-1049879 |
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When attempting to delete the last reference attached to an Approved claim from the new References section, Vault does not display the expected warning message about reverting the claim to Draft.
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DEV-1071135 |
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In some circumstances, when downloading a formatted output template with related objects a user does not have access to, an error is not displayed as expected.
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DEV-1111703 |
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When classifying a Staged document in the document inbox, a message is displayed indicating that the document is still incomplete.
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DEV-1126908 |
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In the document viewer, clicking Find in Document scrolls the view to the top of the page, and opening the Thumbnails panel displays extra white space at the bottom of the viewer.
|
DEV-1127527 |
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When classifying a Staged document in the document inbox, users can save the changes without selecting a lifecycle, and the document reverts back to Staged.
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DEV-1127766 |
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In Vaults with Google Drive integration enabled, when uploading an .XLSX file to the Google Drive and the file has vertical bars (|) in its filename, Vault displays an error that it is unable to render the file.
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DEV-1136255 |
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In the document viewer, the Doc Info pane tabs display an incorrect background color, the navigation tools menu is displayed as a drop-down even when there is only one menu item, and annotation cards may sometimes be covered by the annotation panel.
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DEV-1136726 |
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Scientific Statement link annotations display an incorrect icon when the statement is in a lifecycle state assigned to the Reviewed state type that is not the Reviewed state.
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DEV-1139589 |
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When in Annotation mode, or when viewing annotations and all annotations are hidden, users cannot access the Doc Info pane tabs using keyboard shortcuts.
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DEV-1141307 |
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In some circumstances, OCR attempts to extract text from images when the text has been cut off and the text confidence is low.
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DEV-1141665 |
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When viewing a document's Sharing Settings panel in the Doc Info pane, the resize bar to change the width of the Doc Info pane is not displayed.
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DEV-1151340 |
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When searching for an anchor in the Select Anchor dialog, the anchor target text may display extra characters not defined for the anchor target.
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DEV-1151960 |
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Under some circumstances, when creating a document with the Process, Sub Process, or Area shared fields, or when viewing those shared fields with MDL or in the Admin tab collection, an error may be displayed.
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DEV-1154738 |
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In some circumstances, OCR when generating renditions does not correctly identify letters in some company logos.
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DEV-1155401 |
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Non-ASCII characters may be displayed incorrectly in error and warning messages on the Rendition Status page and the Document Readiness panel.
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DEV-1158422 |
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In some circumstances, when using the navigation tools panel on the Doc Info pane, Vault does not save the expanded or collapsed state of the Doc Info pane as a user preference.
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DEV-1158944 |
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In some circumstances, when clicking a page thumbnail in the document viewer to navigate to the page, Vault may display the previous page's page number next to the scrollbar and in the Find in Document box.
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DEV-1159137 |
| Description |
Issue No. |
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When Disable Link Override for Flexible First Column is enabled, downloaded record PDFs display HTML in the first column for blank cells.
|
DEV-1039155 |
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Under certain circumstances, jobs may run in parallel with matching Group ID values.
|
DEV-1091890 |
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In rare cases, the header of a Related section may not display when using the Download as PDF action.
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DEV-1093365 |
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When updating a record's unique number field to have a different String representation but the same underlying numerical value, it may incorrectly fail uniqueness validation.
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DEV-1105695 |
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In some circumstances, when editing a rich text field on an object record and popping out the dialog, the Undo and Redo buttons are disabled.
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DEV-1120534 |
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Users may encounter a server error when filtering the Home tab by a raw object Number or Date field.
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DEV-1132694 |
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Under certain conditions, when users click Create in a related objects section, Vault may direct them to a "page not found" error.
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DEV-1137443 |
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When editing a rich text field on an object record, popping out the dialog, and pressing TAB, the font family changes unexpectedly.
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DEV-1140414 |
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When selecting text in a rich text field on an object record and updating the font size, the text is deselected.
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DEV-1141619 |
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When Disable Link Override for Flexible First Column is enabled, downloaded record PDFs may display raw HTML links in the first column.
|
DEV-1156380 |
| Description |
Issue No. |
|
In some cases, rich text object field controls are cut off in the UI.
|
DEV-1070254 |
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In some cases, a truncate warning is not displayed when document content searches exceed 5,000 results.
|
DEV-1120843 |
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The Lifecycle Role facet may overflow the sidebar at large font sizes.
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DEV-1125003 |
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Under certain circumstances, the Roll-up Filter Formula Builder is not aligned correctly in the UI.
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DEV-1125602 |
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Users are unable to use certain filters for HVO and certain filters, though usable, may display incorrectly in the UI.
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DEV-1132707 |
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Under certain circumstances, users are unable to unfavorite objects from the left navigation Favorites section on the Business Admin page.
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DEV-1135624 |
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When viewing tab configuration, if a locked tab is the first tab, the Tab list on the left side does not show locked tabs by default. However, the right side still shows the metadata of the locked tab.
|
DEV-1140875 |
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Under certain circumstances, users are unable to scroll through some grids.
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DEV-1147884 |
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In some cases, after viewing a document and then clicking Back to Library, the next link the user clicks incorrectly directs them to the previously viewed document.
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DEV-1149004 |
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In cases where a user uploads documents via drag and drop in the Document Inbox, the second time they click the Back to Inbox button, the document list does not refresh as it should.
|
DEV-1150402 |
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In some cases, when hovering over object reference field names on record detail pages, Vault incorrectly displays the dotted line underneath the underlined link.
|
DEV-1153509 |
| Description |
Issue No. |
|
For dashboard charts that use a report with number formula fields displayed as a percentage, bar and column charts using the Stacked group style do not display the results as percentages.
|
DEV-1118776 |
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When previewing dashboard charts that use a report with number formula fields displayed as a percentage, the chart values are displayed as numbers instead of percentages.
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DEV-1118780 |
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When clicking a Process View link in an older notification, Vault displays a message that the view may have expired, but automatically closes the message and reruns the view without user input. In addition, the cycle time table is empty after rerunning the view.
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DEV-1126213 |
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When creating a report view, the Edit Columns, Cancel, and Save buttons may not be visible without widening the browser window.
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DEV-1127964 |
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When creating a report view and the browser is zoomed in, the Cancel, Run, and Save buttons may be hidden.
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DEV-1128704 |
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In some circumstances, load time is increased on the Create Report page.
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DEV-1152609 |
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The label for the Last Ran field does not indicate that the field has been deprecated.
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DEV-1152635 |
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When running a Document Role report with an aggregate formula field for CountRows on a Group field, an error is displayed.
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DEV-1153716 |
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Process Monitor displays several mistranslations when viewing a Process View in the Japanese language.
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DEV-1154585 |
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When viewing Health Authority Approval processes in Process Monitor, some process steps may be displayed incorrectly in the Process Graph tab.
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DEV-1154898 |
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In some circumstances, the Include Previous Document Versions checkbox is not displayed in the Update Report Configuration dialog.
|
DEV-1154963 |
| Description |
Issue No. |
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In some cases, Vault includes unapplied filters when users export expanded search results.
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DEV-1048209 |
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When a user clears a filter from the column header, it is also removed from the left navigation bar.
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DEV-1117571 |
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Under certain circumstances, when a user attempts to filter on Minor/Major Version with a decimal value or negative decimal value, they receive a server error instead of the expected error message.
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DEV-1118050 |
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Users may receive a server error when exporting a grid where certain filters are applied for object tasks on the Home tab.
|
DEV-1127759 |
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Under certain circumstances, Content Similarity search filters may use labels of the incorrect language, causing incorrect search results.
|
DEV-1128360 |
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In some cases, picklists are not searchable from Business Admin.
|
DEV-1132577 |
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In some cases, users may see a value of 0 for the facet list on the left navigation bar when they use the search bar for any facet filter listed on the left navigation bar.
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DEV-1132740 |
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Under certain rare circumstances, users may receive an error when attempting to use the Document Version Compare Agent for some documents.
|
DEV-1139215 |
| Description |
Issue No. |
|
Agent tools that exceed the maximum of 20 per agent action may return multiple error messages when executed through MDL.
|
DEV-1019917 |
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When viewing an object record with an inbound relationship to an object the user does not have access to, Vault AI Chat does not display any actions.
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DEV-1028485 |
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The Safety Narrative agent name space uses __sys instead of __v.
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DEV-1079327 |
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If a picklist configured with Vault AI metadata is selected as the target for a Vault AI metadata entity field, the pick list values may not display in the field metadata configuration.
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DEV-1117939 |
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If the MDL RECREATE encounters an error when creating a custom agent tool type, the response may return an ambiguous error message.
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DEV-1135589 |
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In some cases, Vault AI Chat may display in non-document and -object pages in Vault.
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DEV-1141585 |
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If Vault AI Chat is open in Full view in a small browser screen, the screen may cut off the default agent actions.
|
DEV-1141672 |
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In some cases, agent context may fail to properly save self-referencing relationships in the object fields configuration.
|
DEV-1147680 |
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When Admins attempt to delete the standard agent context from the Available Context section of the Complaint or Deviation Agent's Action configuration page, Vault displays a server error.
|
DEV-1149990 |
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When configuring a custom document agent, the Document Type field displays Attachment as an option.
|
DEV-1151370 |
| Description |
Issue No. |
|
Vault displays translated labels in PMDA Adverse Event Report snapshots and fails to apply configured data mapping overrides.
|
DEV-1101556 |
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In some cases, Vault displays an unexpected error when users attempt to delete Assessment Risks in the Risk Builder if Dynamic Access Control is not enabled for the Assessment Risk (fmea_risk_event__v) object.
|
DEV-1109876 |
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Vault does not prompt Test Script Authors to reload a Test Script when attempting to save an unsaved step after several hours.
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DEV-1117924 |
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In rare cases, when viewing the HACCP Flow Diagram in a small browser window, content displayed in the Information panel is truncated.
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DEV-1119312 |
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In Vaults with the Copy Enhancements for Activities and Protocols setting enabled, deep copy operations on Test Scripts may generate generic "Unexpected Error" email notifications instead of specific permission error messages when user validation fails.
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DEV-1120473 |
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When users initiate the Create HACCP Plan Design from Design action in the Firefox browser, fields in the Create HACCP Plan dialog are misaligned.
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DEV-1120873 |
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When a Person record is made inactive and ineligible for training, the Update Training Assignment job's Person Ineligible Child Job fails and does not create Historical Curriculum Completion Records.
|
DEV-1128231 |
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Vault incorrectly displays a validation error for MHRA report component codes.
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DEV-1139159 |
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When users move an Inspection Request in the Audit Room into the Published lifecycle state from a state other than Fulfilled, Vault does not display a warning message.
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DEV-1143844 |
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Vault may display extra spacing when users edit a comment within the Protocol Review interface.
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DEV-1147939 |
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The Study Training-specific Training Matrix Snapshot document type is active in all Quality Training and Study Training Vaults.
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DEV-1152383 |
| Description |
Issue No. |
|
Users may not receive an email notification when an Automated Hyperlinking job exceeds the maximum number of rules in a rule group. The notification appears only in the Vault notification summary.
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DEV-1042613 |
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Gateway Audit Log file paths for US submissions may incorrectly include the Application folder name.
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DEV-1091989 |
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When a Create Related Records wizard CSV preview file expires in Vaults set to the Korean, Japanese, or Chinese languages, the file displays corrupted text instead of "This link has expired".
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DEV-1116130 |
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The submissionunit.xml file may omit the CoU block when reusing a published eCTD 3.2 document in another eCTD 3.2 submission under the same application.
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DEV-1120263 |
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In US eCTD 4.0 submissions, replacing the same target with multiple leaves may generate duplicate publication numbers, allowing Validation Rule 505 to pass when it should fail.
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DEV-1121983 |
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When using the Bulk Export from Submissions Archive action and the "Show inactive Applications and Submissions in Viewer" Application Setting is disabled, the Vault notification for Export Success may list more submissions than were actually exported when the export selection contains Submissions with an inactive status. Vault does not export submissions with an inactive status when the "Show inactive Applications and Submissions in Viewer" Application Setting is off.
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DEV-1122792 |
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The submissionunit.xml file may repeat the JP Product Category element for each Active Substance instead of consolidating it into a single parent-level entry.
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DEV-1123517 |
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Generating Health Authority response documents may fail when mapped Number or Currency field values are converted to scientific notation.
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DEV-1124847 |
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Bulk Submission Export via API from Submissions Archive fails when the export-initiating user's Security Profile does not have object field-level View permission to the Submissions Contains Files field on the Submission Object.
|
DEV-1124926 |
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When using the Vault API to perform a Bulk Export from the Submissions Archive, specifically when parameters `exclude_app_correspondence` and `exclude_sub_correspondence` are used, the system may not export all required documents. If the RIM Submissions Archive Application Setting Include Correspondence on Bulk Export is disabled at the Vault Application Setting level, the export inadvertently excludes certain non-correspondence documents rather than just filtering out correspondence documents.
|
DEV-1125438 |
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Active Dossier metadata export may fail when Additional Product Variant, Inactive Ingredient, or Manufacturer filters are applied in Active Dossier Viewer.
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DEV-1126479 |
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Active Dossier exports may fail when an Active Dossier Summary (ADS) value exceeds 255 characters.
|
DEV-1126692 |
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When a single submission export exceeds the 5GB maximum size limit for download via the browser, the exported package is incorrectly sent to the file staging server in a compressed format rather than uncompressed.
|
DEV-1126766 |
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Exports for published Non-eCTD Submissions may fail.
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DEV-1127594 |
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When a Manage Registered Details user edits a rich text field, the edit dialog expands or shrinks as text is added and removed.
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DEV-1128683 |
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The Bulk Export API may return an UNEXPECTED_ERROR when a CSV payload contains only the application__v column.
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DEV-1129032 |
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In some cases, Vault does not resolve links from Tables of Contents to section-level merged documents.
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DEV-1132920 |
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Imported submissions without an ICH Version value may not appear correctly in the eCTD 3.2 Submission Reuse List (SRL) submission filter after the filter is cleared.
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DEV-1139163 |
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Vault does not fail US Rule ICH-070 and JP-138 for 5.3.5.3 when one of the required sender defined keywords is missing.
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DEV-1146272 |
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When users edit and verify records, the Manage Registered Details wizard displays some required fields without yellow styling.
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DEV-1146733 |
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In some cases, exported eCTD 3.2 submissions include re-used (reference) files.
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DEV-1146881 |
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When exporting an eCTD 4.0 submission where at least one document in the submission is referenced by eCTD 4.0 Document Reuse, Vault populates the incorrect submission folder name in the export notification's .zip file download link. However, the contents of the file are correct for the requested submission, and only the filename is incorrect.
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DEV-1148283 |
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When the Enable Assess Local Activities Application Setting is enabled, Admins attempting to save edits to the page must populate this setting's "Include Events in the following states" subsetting.
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DEV-1149091 |
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Executing Source File Path Correction alters the Source File Paths for Correspondence documents linked to a Submission.
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DEV-1150741 |
|
When a user attempts to create a Global Content Plan from an Event object type to which they only have Read access, Vault displays a "Server having problems" error banner instead of one indicating insufficient privileges.
|
DEV-1154055 |
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The Manage Registered Details wizard grid and Show More dialog displays long text fields with JavaScript values instead of raw text.
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DEV-1158534 |
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When a Submission Active Substance record fails to copy into a Content Plan, Vault does not send a failure notification.
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DEV-1159280 |
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Assess Local Activities wizard users may experience inconsistent Save View and Save View As button behaviors when resizing a column within an existing Saved View.
|
DEV-1159526 |
|
When the UDI Submission Viewer is disabled and the Default EUDAMED XML Version is configured in Application Settings, Vault generates UDI XML using the hardcoded default version (3.0.30) instead of the admin-configured version.
|
DEV-1159794 |
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In some cases, Vault does not properly process baselined Content Plan and Content Plan Item records, preventing Continuous Publishing and Submissions from transitioning to a new state.
|
DEV-1160796 |
| Description |
Issue No. |
|
Vault maps data incorrectly to a number of fields when generating PMDA Medical Device & Regenerative Medicine Forms in either PDF or XML format.
|
SAF-108306 |
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When importing an E2B file to Inbox Items, Vault does not code unknown formulation Products with substance matches.
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SAF-108840 |
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For foreign localized Cases with Blind Protection enabled, Vault does not display the entire Narrative Preview value.
|
SAF-112070 |
|
Safety Case Investigation objects include rollup fields in a preupgrade task, which is not supported.
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SAF-112317 |
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When the Seriousness of a Case Adverse Event on a Japan domestic Case changes, Vault does not update the Expected value on the corresponding Localized Case Assessment.
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SAF-113158 |
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Generate Narrative Preview Outline action does not generate narratives for global Cases if the associated Narrative Outline has a populated Localization value.
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SAF-114370 |
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G.k.2.2 data element validation on NMPA E2B(R3) files requires that Localized Cases include both Trade Name and Product (Reported) values.
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SAF-114424 |
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WHODrug auto-coding for External Products fails during Inbox Item promotion to Case.
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SAF-116572 |
In 26R2, we updated the following Transmission Lifecycle state label values:
- E2B ACK Accepted → ACK Accepted
- E2B ACK Rejected → ACK Rejected
Existing reports and report views that use the older labels as filter values fail to return results or prevent the report from running.
|
SAF-116758 |