A “maintenance release” is a release that contains fixes for issues that are affecting customers in production environments. We typically communicate 24 hours prior to the release that we will be applying a maintenance release and that there will be a short service disruption. This list only covers fixes to General Release versions.

The list of fixed issues is not finalized until just before the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.

We number maintenance releases by appending the number of the maintenance release to the General Release number. Vault uses even-numbered releases, while CDMS uses odd-numbered releases. The most recent Vault General Release is 24R2.0, so our maintenance releases for this version are 24R2.0.2, 24R2.0.4, and so on.

Last Updated: Sep 3, 2024

September 4, 2024

Release Number: 24R2.0.30 | Build Number: TBD

Category Description Issue No.
Clinical Operations Whenever the EDC to CTMS integration runs, a user exception may be logged.   DEV-744653
Clinical Operations Users searching for terms including a backslash in the USN search dialog may receive an error.   DEV-748697
Clinical Operations Users with blank email addresses may cause Distribution Tasks to become stuck in Pending status.   DEV-756858
Clinical Operations Users with different email addresses in Clinical and SiteVault may be unable to use SiteConnect.   DEV-758771
Clinical Operations When marking Distribution Tasks as read using the Select All function, users may inadvertently mark all Distribution Tasks for the site as read rather than only theirs.   DEV-760668
Clinical Operations Under certain circumstances, the Send Site Package job may fail if there is a document in the job with a doctype that is mapped to a Vault Clinical Document.   DEV-760724
Commercial Users who olnly have Edit permissions for the Portal object are unable to make changes to the Portal through the UI.   DEV-759482
Platform: Admin Inactive users may appear in license exception reports.   DEV-759609
Platform: Admin Users may receive inaccurate reports when checking for app and app family license exceptions.   DEV-760015
Platform: Lifecycle & Workflow Under certain circumstances, users who do not have permissions for all lifecycle states of a record may be unable to view it.   DEV-755052
Platform: Search & Filter Users may encounter inconsistencies when searching for documents that have been updated in quick succession.   DEV-741115
Quality When the Class Schedule Lifecycle’s Atomic Security is configured to hide fields in the In Planning state, users receive a Page Not Found error when attempting to access a class.   DEV-752714
Regulatory Users may receive a false positive on US Rule 1734.   DEV-748180
Regulatory In cases where a link source and target document pair appear in different submissions and the link source is also a link target, the link may lead to the target in the wrong submission.   DEV-750764
Regulatory In some cases, documents that were not intended to be published may be incorrectly published through the merge process.   DEV-752270
Regulatory EAEU Submission Content Plans created after the 24R2.0 release are not accessible in the Content Plan Viewer.   DEV-760235

August 29, 2024

Release Number: 24R2.0.28 | Build Number: 10005-18119d6

Category Description Issue No.
Platform: Documents In some cases, users may receive an error when generating a document.   DEV-755312

August 27, 2024

Release Number: 24R2.0.2 (LIMS) | Build Number: 10465

This release only affects LIMS.

Category Description Issue No.
LIMS Users may receive an error when attempting to override a populated calculated result.   VLIMS-2320
LIMS Users may not see the correct icons on the Study overview page if they use the Result Spec Execution field.   VLIMS-2361

Release Number: 24R2.0.26 | Build Number: 10549

Category Description Issue No.
Clinical Operations Users are unable to download Study Announcement documents.   DEV-752843
Clinical Operations In some cases, when a failed Safety Distribution Task is successfully resent, the action's status is not set to Pending.   DEV-752845
Clinical Operations The Trip Report Grid Comment field height does not properly expand when text is entered and the Comment column width is decreased.   DEV-753036
Clinical Operations Users may see errors when processing inbound visits for a connected CDMS study.   DEV-755535
Clinical Operations In some cases, newly trained models may revert to the Draft state.   DEV-755852
Clinical Operations In Site Connect, the Upload Additional Documents dialog may be missing the "Type" column header.   DEV-756384
Clinical Operations In cases where a user has a blank Query field in their custom Field Rule and there is at least one document with an assigned country, no documents will be transferred via the ClinOps - RIM connection.   DEV-757889
Quality Vault Mobile users whose credentials are configured with SSO/2FA are unable to complete assignments using the eSignature workflow on the mobile Learner Task Page.   DEV-748814
Quality Users may encounter an infinite loading screen when attempting to access the Documents to be Made Effective/Obsolete with Workflows section of a DCC object.   DEV-756641
Regulatory Users may receive a false negative on EU: 16.4.   DEV-748407
Regulatory In some cases, users may receive false negatives on CA Rule C05.   DEV-752267
Regulatory In some cases, users may receive a false negative on EU 3.0.1 rule 11.10.   DEV-754109
Vault Connections When a connected Vault is deleted, Admins are unable to reset the connection.   DEV-751670
Vault Connections For documents with multiple versions processed within the same batch, if there is a document error that causes the job to stop processing, then the subsequent higher versions are not created as Crosslinks in Clinical Vault.   DEV-752969

August 21, 2024

Release Number: 24R2.0.22 | Build Number: 4

This release only affects TMF Transfer.

Category Description Issue No.
Clinical Operations In cases where a document has already been transferred to a target Vault, the source Vault only updates the metadata of the Steady State version of the document on subsequent transfers.   DEV-748691

Release Number: 24R2.0.20 | Build Number: 10515

Category Description Issue No.
Clinical Operations In some cases, Site Connect Site User access is not removed when the Study Site record becomes inactive or archived.   DEV-752841
Clinical Operations When a new Study Person is created with a Language set and Site Connect User set to True, the new Study Person may not receive their invitation.   DEV-752842
Clinical Operations In certain cases in Site Connect, the Distribute to Sites action may create a distribution task for a site without a supporting document.   DEV-752844
Clinical Operations Some admins may see a checkbox without a label in their Admin settings.   DEV-754820
Clinical Operations Users are unable to mark safety distributions as complete for safety distributions that were distributed prior to 24R2.   DEV-756120
Clinical Operations During bulk updates with Vault Loader, Site Connect users may rarely be assigned incorrect permissions.   DEV-758701
Platform: Documents In rare cases, when a user attempts to generate a PDF rendition, it may be incomplete, corrupt, or fail entirely.   DEV-755201
Platform: Objects Users are unable to remove custom controlled fields from standard layout rules.   DEV-756999
Quality In some cases, users with existing Class Records receive an error when attempting to complete quizzes.   DEV-755536
Regulatory For submissions without ATC type classification records, users may encounter DP.7.BR.1 validation errors.   DEV-753403
Regulatory Vault may fail to up-version documents matched to multiple Content Plan Items after continuous publishing.   DEV-753767
Regulatory In some cases, users may encounter rejected submissions due to invalid checksums caused by outdated Regional and Index XML.   DEV-754114
Regulatory Users may receive an error when attempting to publish a submission where the Submission Contains Files field is blank.   DEV-754989

August 20, 2024

Release Number: 24R2.0.24 | Build Number: 10513

This release includes no customer-facing fixes.

August 16, 2024

Release Number: 24R2.0.18 | Build Number: 10485

This release was originally scheduled for August 15.

Category Description Issue No.
Platform: Vault File Manager RIM users without Vault Loader permissions are unable to import submission files using VFM.   DEV-755552

August 15, 2024

Release Number: 24R2.0.16 | Build Number: 10477

This release only affects PDF renditions.

Category Description Issue No.
Platform: Documents In rare cases, when a user attempts to generate a PDF rendition, it may be incomplete, corrupt, or fail entirely.   DEV-742276

August 14, 2024

Release Number: 24R2.0.14 | Build Number: 10471

This release was originally scheduled for August 13.

Category Description Issue No.
Clinical Operations In some cases, resent Safety Distribution emails may not include the full set of documents that were included in the original email.   DEV-742148
Clinical Operations If no default configuration is present, eConsent documents transferred from SiteVault to Clinical will be blinded by default.   DEV-748699
Platform: Admin In some Sandbox Vaults for product families that utilize user-based licensing (Quality, Quality One, RIM, Commercial, Vault Medical, Vault CRM, Vault Safety, RegulatoryOne), admins may get the message “Unable to save user as one or more license limits are reached" when creating users in some rare licensing scenarios. This can happen only when creating cross-domain or VeevaID users (Admin > Users & Groups > Vault Users > Create Cross-Domain Users & Register VeevaID user), when creating/updating users using the user legacy REST APIs or when using Vault Loader on the legacy user object. The Vault Object user interface (Admin > Users & Groups > Vault Users > Create / Edit), REST APIs, and Vault Loader on the user object (user__sys) are not affected.   DEV-753606
Platform: Admin In some cases, admins may receive a server error when attempting to manage Vault users.   DEV-754956
Quality Users may encounter an error when attempting to delete a Risk Matrix.   DEV-751380

August 12, 2024

Release Number: 24R2.0.12 | Build Number: 10465

Category Description Issue No.
Platform: Performance & UI Under certain circumstances, when a user performs an action that starts a single instance state job, they may experience server errors or performance issues.   DEV-754986

August 11, 2024

Release Number: 24R2.0.10 | Build Number: 10464

Category Description Issue No.
Developer Features: SDK In 24R2, we replaced HttpRequest#setContentType(HttpRequestContentType contentType) with HttpRequest#setContentType(HttpRequestContentEnumType). With this fix, existing code using the older format HttpRequestContentType will continue to work.   DEV-754917

Release Number: 24R2.0.6 | Build Number: 10463

Category Description Issue No.
Multichannel In some cases, a Vault will encounter an error when syncing with CRM causing it to expire CLM presentations.   DEV-754850

August 8, 2024

Release Number: 24R2.0.4 | Build Number: 10456

Category Description Issue No.
Clinical Operations In some cases, users can create but are unable to update Monitoring Visit Participant records.   DEV-738971
Clinical Operations In some cases, users may see a blank dialogue for Send Documents/Requests to Site actions even though there are matching documents.   DEV-743397
Clinical Operations In some cases, users may be unable to enable SiteConnect on Vaults where it is not already enabled.   DEV-743695
Clinical Operations Batch registrations of Site Connect users may fail if any of the users are associated with an inactive site.   DEV-743773
Clinical Operations When a user selects Download in the PAL Document Viewer, the Last Downloaded Date field for all Distribution Tasks related to that document even if that document or those Distribution Tasks are related to other Study Sites.   DEV-745086
Clinical Operations Users may receive a server error when attempting to make changes to a custom object record.   DEV-752897
Commercial The Preview page may become stuck on recommendations generation when the Read permission is removed from the CM ruleset object.   DEV-745091
Medical In some cases, users may receive an error when attempting to use the Revoke Response Link action.   DEV-743683
Multichannel Users are able to add additional values to picklists when they should not be able to do so and are unable to make the Document field active.   DEV-747772
Platform: Admin In rare cases, CDMS Vaults may experience server errors on clone.   DEV-742252
Platform: Admin In rare cases, Vault clone packages may fail when being imported to a new environment.   DEV-743933
Platform: Admin In some situations, Safety and VaultCRM Vaults may see Object Control Permissions for applications that are not enabled.   DEV-744582
Platform: Lifecycle & Workflow Users are unable to complete the eSignature workflow in cases where another user started it and upversioned separately.   DEV-735541
Platform: Lifecycle & Workflow In some cases, completed Read & Understood tasks remain Incomplete in training reports.   DEV-742000
Platform: Lifecycle & Workflow In some cases, upgrade tasks to asynchronously update Document Lifecycles may fail.   DEV-743394
Platform: Objects When clicking on the link of a Document Change Request object in the Associated Change Request section, the link always takes the user to Business Admin instead of a page on the front end.   DEV-741984
Platform: Objects Web sections configured with an edit mode URL are not shown during creation.   DEV-742711
Platform: Objects Users may receive an error when attempting to use the Print Record action on a record that has Criteria VQL or custom VOF functions in its related objects or documents section.   DEV-747438
Platform: Objects Under certain circumstances, users may receive an error when attempting to use the Print Record action.   DEV-750041
Platform: Objects Users that run the Change Object Type API endpoint below a certain version may see a discrepancy in the object type value between the list view and detail view for those records.   DEV-750429
Platform: Performance & UI The upload buttons on the document creation page are not navigable via the Tab key.   DEV-739248
Platform: Search & Filter In some cases, users are unable to filter by related child objects in the individual record audit trail.   DEV-748744
Quality QMS inbound jobs fail in cases where there are 500 or more activity records.   DEV-558624
Quality Users are able to see buttons that they don't have permissions for on the Training Requirements page.   DEV-742604
Quality Users may see an Unexpected Error while saving a test step without permission for the Test Step Additional Prompts object.   DEV-743104
Quality Learners are unable to complete eSignature workflow tasks on Classroom Training Assignments if the class has already been completed.   DEV-743855
Quality Users who do not have the Create permission on the Complaint object will not be able to create join object records from Adverse Event Report custom app sections.   DEV-744969
Quality Users may encounter an error when Vault attempts to generate a document from a formatted output via entry action for an Audit record.   DEV-745656
Quality In some cases, Training Requirements fail to populate with a Study from Curriculum as expected.   DEV-751407
Quality Under certain circumstances, when using the Assign to Learner Action on a Curriculum, the action may fail to create the Individual Learner Role and leave the IAR records stuck in the Requested state.   DEV-751479
Regulatory Users may receive a false positive or stale validation on US rules 1323, 1322, and RIM102.   DEV-736919
Regulatory The RIM Submissions Archive does not currently support South Africa eCTD 3.1.   DEV-742722
Regulatory In some cases, ZA v3.1 validation may result in internal errors or fail to execute properly.   DEV-749814
Site Vault Some document lifecycles have the Send to Sponsor CRO action on them when they should not.   DEV-748388
Vault Connections In cases where users have configured Document Number to include a country or product, CrossLink documents created by PromoMats - Medical Connection will not include the product or country in their Document Numbers, unlike manually created documents.   DEV-747910