Maintenance releases fix issues that affect customers in production environments. We typically document the release at least twenty-four hours before the deployment. This list documents only fixes to general releases, and the list of fixed issues is not finalized until just before the deployment.
The issues below are now fixed. See the ePRO section on the Known Issues page for page for additional issues that staff and MyVeeva users may encounter.
Last Updated: Feb 12, 2025
February 14, 2025
Release Number: 24R3.0.6
| Category | Description | Issue No. |
|---|---|---|
| MyVeeva | MyVeeva Users, Site Staff | In the Android MyVeeva app, surveys now accept standard HTML formatting as expected. Previously, some combinations of bold and line break HTML tags sometimes caused a survey to crash. | MYVC-34240 |
| MyVeeva | MyVeeva Users | The keyboard is displayed as expected in the iOS MyVeeva app when users are logging in. Previously, the keyboard sometimes did not open and users were unable to enter their login details. | MYVC-34223 |
| MyVeeva | MyVeeva Users | In the iOS MyVeeva app, the upgrade prompt now directs users to the MyVeeva app page in the App Store. Previously, users were directed to the App Store home page. | MYVC-32979 |
January 29, 2025
Release Number: 24R3.0.5
| Category | Description | Issue No. |
|---|---|---|
| MyVeeva | MyVeeva Users | All users can now move the scale marker on the Visual Analog Scale to select an answer. Previously, in the MyVeeva for Patients iOS app on devices running iOS 18, moving the scale marker caused the page to scroll. | MYVC-34302 |
| Veeva eCOA - Surveys | MyVeeva Users, Site Staff | When a site changes an event date, completed surveys are not re-sent to users. Previously, this could cause a previously-completed survey to become available again. | MYVC-34264 |
| eConsent | Site Staff | Editors can now seamlessly copy and paste pre-formatted text, including content with tables, into the eConsent Editor without losing formatting. Previously, table formatting and content would sometimes be stripped during the paste process. | MYVC-33895 |
| eConsent | MyVeeva Users, Site Staff | All elements on a signed eConsent are displayed as expected. Previously, sometimes part of the form was not displayed. | MYVC-33604 |
| eCOA Vault | Sponsor/CRO Staff | When sponsor/CRO staff update the Site Number in eCOA Vault, the updated number now appears consistently throughout the system, including in reports. Previously, reports sometimes did not display the updated Site Number. | MYVC-33783 |
January 17, 2025
Release Number: 24R3.0.4
| Category | Description | Issue No. |
|---|---|---|
| MyVeeva | MyVeeva Users | MyVeeva users can view images on eConsent forms as expected on iPhones running iOS 18. Previously, the images were not displayed in the app, and users had to download the PDF file to view them. | MYVC-33519 |
| MyVeeva | MyVeeva Users | The in-person preview action now opens as expected for eConsent forms with a future signing order. Previously, these links were non-functional. | MYVC-33203 |
| MyVeeva | MyVeeva Users | Surveys are now assigned to respondents as expected when a collection is updated to make surveys available for all groups. Previously, removing a group from the schedule could result in respondents losing access to surveys or newly created participants and caregivers not receiving them. | MYVC-29334 |
December 31, 2024
Release Number: 24R3.0.3
| Category | Description | Issue No. |
|---|---|---|
| MyVeeva | MyVeeva Users | MyVeeva users are able to log in using text verification. Previously, users were sometimes returned back to the login screen upon verification instead of being logged in. | MYVC-32812 |
| MyVeeva | MyVeeva Users | Data from submitted surveys is submitted as expected. Previously, in some cases when users submitted the survey quickly, the data save was logged after submission so the results weren't submitted. | MYVC-32718 |
December 13, 2024
Release Number: 24R3.0.2
| Category | Description | Issue No. |
|---|---|---|
| MyVeeva | MyVeeva Users | MyVeeva Users who have not yet upgraded to 24R3.0 will be prompted to upgrade to ensure that they receive the expected upgrade prompts in the future. | MYVC-32719 |
| eCOA Studio - Survey Configuration | Sponsor/CRO Staff | Survey JSON templates now reference eCOA instead of ePRO where applicable, and a reminder for participants to review answers before survey submission is added to the template by default to align with best practice recommendations. | MYVC-29359 |
| eCOA Studio - Collection Management | Site Staff | All screenshots are successfully replicated across regions. Previously, when the collection was large, the process sometimes timed out and not all screenshots were copied, resulting in sites receiving collection documents with missing images. | MYVC-28983 |
| MyVeeva | MyVeeva Users | The time zone is populated correctly for MyVeeva Users. Previously, for connected sites, sometimes the site's time zone from SiteVault was populated instead, which caused surveys to be delivered early or late. | MYVC-28752 |
December 10, 2024
Release Number: 24R3.0.1
Internal performance and monitoring updates were made. No validation needed.