Prerelease Date: March 17, 2025 | Release Date: April 4, 2025 & April 11, 2025
The following applications may have different release dates: RegulatoryOne and Veeva Claims.
The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
Last Updated: March 28, 2025
Clinical Operations
| Description | Issue No. |
|---|---|
| An unexpected SDK error occurs when users attempt to transfer Subjects via the ClinOps-CDMS connection. | DEV-819596 |
| Quality Issue records do not reflect the edits users make to the Assign To, Study, and Content fields on the Quality Issue List View page. | DEV-828494 |
| When users create a Procedure Definition record from a Procedure Template record, Vault displays an error message even though the record is created successfully. | DEV-830529 |
| When users add Study Site Addresses with Save for Future Use enabled, the Study Site Address saves to the Vault but not the registry. | DEV-831079 |
| Vault provides incorrect document links for Site Connect email notifications when PAL links fail to generate. | DEV-831567 |
| When a user changes the Assigned To field on the Quality Issue record and then edits another field, the Assigned To field reverts to the previous user. | DEV-832554 |
| When the Create Fee From Template user action is configured on the Fee Schedule lifecycle or the Upload Trip Report Question user action is configured on the Trip Report Template lifecycle for a Vault without the CTMS or Payments application enabled, the Vault displays an error log when it generates a Configuration or Compare report. | DEV-833155 |
| In some cases, clicking the Log in link in Site Connect Weekly Summary emails sends users to the incorrect tab, either the Safety Distribution tab instead of the Document Exchange tab or vice-versa. | DEV-834001 |
| An error occurs when the RIM-Clinical connection attempts to create a document in Clinical when the Subartifact field is set to Required. | DEV-834123 |
| When access is removed from a Site Home Access record, and the related update to disable the Site Connect User flag on the Study Person record fails, the records are left in a state that causes downstream Site Connect jobs to fail. | DEV-837229 |
| Vault fails to generate Study milestones when Subject Group milestones are generated first. | DEV-840350 |
| When users create Investigator type Person records with OpenData Clinical, Vault does not populate the Address field in the OpenData Clinical Details section or create the corresponding Contact Information record. | DEV-841593 |
| In some cases, Vault incorrectly assigns responsibilities to Study Person records when users bulk enable the Site Connect User field on multiple Study Person records with the same source Person record. | DEV-842545 |
| When users create a Package to send to Site Connect and filter the list of documents by Process Name, the values in the Process Name drop-down menu do not load. | DEV-843501 |
| When a user or Vault runs the Seed Metric Records action for a Study, Study Country, Study Site, or Subject Group with inactive Metric records, Vault will create a duplicate record for any inactive Metric records. | DEV-846033 |
Commercial
| Description | Issue No. |
|---|---|
| Vault fails to calculate a similarity score on documents that were created more than 4 months ago. | DEV-826652 |
| Vault may fail to detect a duplicate Claim and incorrectly moves the copied Claim to its steady state if the user selects a value in the Reason for Copy picklist. | DEV-838494 |
| Vault fails to calculate a similarity score when there are no text matches between the source and target documents. | DEV-841541 |
| Vault may incorrectly add a "Document downloaded" audit trail entry when users open the Content Similarity panel while viewing a document. | DEV-843014 |
Developer Features: MDL
| Description | Issue No. |
|---|---|
| After executing a RECREATE command for a Report component, columns referencing conditional fields may not continue to work as expected. | DEV-829630 |
Developer Features: SDK
| Description | Issue No. |
|---|---|
| `FieldRuleResult#getValue` may incorrectly format responses and return an error when returning the default value set for a field rule. | DEV-796603 |
| When a user initiates a custom Document Action from a document, the page immediately refreshes and the notification banner disappears. | DEV-840405 |
eCOA
| Description | Issue No. |
|---|---|
| Sponsor/CRO Staff | When a sponsor/CRO staff member creates a survey with a time block, if they include a dynamic max time but no min time, the survey is saved correctly with a null min time. However, when the survey is edited later, the JSON substitutes null with 00:00, prompting an error. As a workaround, manually set the min time back to null, and save the survey. | MYVC-22729 |
| Sponsor/CRO Staff | The error message that appears when a sponsor/CRO staff member adds a comment with unsupported characters when starting UAT does not explain the cause of the issue. As a workaround, ensure that no unsupported characters are included in the Summary of Changes. | MYVC-33336 |
| Sponsor/CRO Staff | On rare occasions, duplicate submission data may be recorded for a survey. | MYVC-35818 |
| Sponsor/CRO Staff | Sponsor/CRO staff with a security profile of Read-Only User or Study Team User are not able to view or run Vault User Access reports. As a workaround, ask a user with a security profile of Vault Owner, System Administrator, or Clinical Administrator to run the report. | MYVC-35932 |
Medical
| Description | Issue No. |
|---|---|
| If a Case Contact record has a Mobile field value but no associated Phone address record, the Case page does not display the phone number or dial icon. | DEV-832970 |
| In some cases, the OmniConnect Connection incorrectly follows inactive integration rules. | DEV-839580 |
MyVeeva for Patients
| Description | Issue No. |
|---|---|
| MyVeeva Users | When MyVeeva users view the web or Android version of MyVeeva in Punjabi, the font excludes the nasalization marks. | MYVC-35301 |
Platform: Admin
| Description | Issue No. |
|---|---|
| An error is displayed when editing an SDK job definition when a single instance of the job is already scheduled. | DEV-781893 |
| The record IDs in exported configuration data may not be consistent upon their import into another Vault. | DEV-796370 |
Platform: Checklists
| Description | Issue No. |
|---|---|
| If a user switches languages on a translated checklist, the first section in the checklist may become hidden. | DEV-780056 |
| When users create a new Checklist Type and then delete it, they may encounter a server error when they click the link to the Checklist Type in the Vault notification. | DEV-787614 |
| When users change languages on a translated checklist, the screen may take longer to load than expected. | DEV-801573 |
| When a user clicks a breadcrumb on the Record Details page of a Checklist Design, they may receive a Page Not Found error. | DEV-833986 |
Platform: Documents
| Description | Issue No. |
|---|---|
| When enhanced overlays are enabled, the Delete (X) button remains incorrectly displayed after clicking Delete on an overlay template or signature page template and then canceling the deletion. | DEV-786576 |
| When adding a new XFA override to an overlay template, the Last Modified By value on the overlay templates is not updated. | DEV-814544 |
| In rare circumstances, an error is displayed when using the Download to PDF action. | DEV-815854 |
| When enhanced overlays are enabled, Vault incorrectly allows you to paste a table into the Watermark field in an overlay template. | DEV-816120 |
| When viewing overlay template details, hovering over truncated text in the Overlay Override table does not display a tooltip with the full text as expected. | DEV-817249 |
| Text may not be wrapped correctly in Form 3455 PDF files. | DEV-818790 |
| Line breaks are incorrectly rendered as spaces in Form 3455 PDF files. | DEV-818806 |
| eSignatures are not displayed on downloaded Form 3455 PDF files. | DEV-819540 |
| Including a leading or trailing space in the Name of a Docrelationshiptype component may result in inconsistencies in migration packages, Vault Configuration reports, and Vault Comparison reports. | DEV-822046 |
| In Vaults with defined Document Logo images, performance is decreased when rendering a document with an overlay template that does not use Document Logo images. | DEV-825765 |
| In rare circumstances, rendition generation takes longer than expected. | DEV-827826 |
| Vault does not populate Doctype components when creating migration packages, Vault Configuration reports, and Vault Comparison reports. | DEV-828875 |
| When enhanced overlays are enabled, downloaded PDF/A files with a rich-text overlay and a watermark have an excessively large file size. | DEV-829489 |
| When Merge Fields is enabed on a document, the Source Download Action Label produces inconsistent behavior. | DEV-831354 |
| When deleting the latest major version of a document that results in a state change, the previous state timestamp in the audit log is incorrect. | DEV-838936 |
| When multiple advanced overlays are configured for a page, the rendered document does not display all configured overlays. | DEV-840055 |
| Resolved page-level line annotations are incorrectly brought forward with the Bring Forward Annotations action. | DEV-841014 |
| After deleting the latest version of a document, the Last Modified By value of the previous version is not updated in the Library. | DEV-842550 |
Platform: Expressions
| Description | Issue No. |
|---|---|
| When creating an action with a conditional rule that references multiple object levels and includes @User, @WorkflowOwner, or @TaskOwner, Vault may incorrectly indicate that the formula is invalid. | DEV-833242 |
Platform: Lifecycle & Workflow
| Description | Issue No. |
|---|---|
| In some cases, if an object type is used in an Entry Action, Entry Criteria, or User Action condition, component relationships may not generate. | DEV-841993 |
Platform: Objects
| Description | Issue No. |
|---|---|
| In some cases, Object Type Translation is Not Applied In an Excel File When it is Exported From the Hierarchical Viewer | DEV-796072 |
| When there are 600 or more text fields, a record copy fails to save. | DEV-797095 |
| Values for standard and system-managed Roll-up fields are not displayed in object record list pages viewed through Business Admin. | DEV-797651 |
| Users may receive a server error after clicking Show in Tab on an object with a large number of fields. | DEV-797794 |
| Users may experience slow performance while changing the values of a picklist in a record if there are a large number of fields. | DEV-799025 |
| The Record Number field value increments when a new record is created, even if the field is not available for the record in question. | DEV-819010 |
| Under certain circumstances, Record Number fields are editable when they should not be. | DEV-819012 |
| Some UI elements may be missing from the Admin UI for objects with system managed fields. | DEV-820507 |
| If there is an action trigger assocoated with an obect, it can not be deleted. | DEV-826557 |
| In some cases, clicking Complete on an object workflow task that requires a verdict may not function as intended and prevent the workflow from progressing. | DEV-830784 |
| When a user clicks Restore defaults when editing columns on an object record list page, Vault returns the Name field to the first column position if it was previously replaced with another field. | DEV-833166 |
| In some cases, the Vault Java SDK logs may report a high amount of memory usage for some operations. | DEV-838653 |
| In some cases, the Retrieve Page Layouts API returns duplicate layouts in the response details. | DEV-840036 |
| In some cases, users may encounter a server error when clicking a layout profile name on the Admin > Users & Groups > Layout Profiles page. | DEV-841912 |
Platform: Performance & UI
| Description | Issue No. |
|---|---|
| A light gray background may be incorrectly displayed at the bottom of some dialog boxes. | DEV-827953 |
| Vault's Access Denied page does not have CSS styling. | DEV-831846 |
| When two Custom Pages are in the same client code distribution, attempting to navigate between them fails. | DEV-835899 |
Platform: Reporting
| Description | Issue No. |
|---|---|
| An error is displayed when running a flash report for a Document report with invalid user values. | DEV-828573 |
Platform: Search & Filter
| Description | Issue No. |
|---|---|
| In some cases, removing superscripts may collate fi and fl into single characters. | DEV-804091 |
| When creating a saved view using VQL criteria, Vault allows Admins to use lookup relationships in the VQL criteria, which results in an error when attempting to load the view. | DEV-809282 |
| When a crosslink document is created and its source document is in non-steady state, the Full Text Search section in the Doc Readiness panel shows In Progress for the crosslink document instead of Unknown. | DEV-810977 |
| Under certain circumstances, users may encounter a Server having problems when attempting to add a document relationship. | DEV-813891 |
| When moving a column on a search grid using drag & drop, users may experience slow performance. | DEV-821453 |
| All searchable object fields for any objects that have an SMP searchable object field fail to be indexed on a document, which can cause unexpected behavior and server errors. | DEV-836334 |
| Users may see a server error when they navigate into a Record Details page after applying an object role filter. | DEV-840583 |
| If a user creates a tab with a filter on a system managed picklist, the tab is not viewable on the Tab Admin Configuration page. | DEV-842652 |
Quality
| Description | Issue No. |
|---|---|
| When the TRIA object page layout is configured with the Training Requirement Training Matrix section, Vault displays a server error to users attempting to manually create a TRIA record in Business Admin. | DEV-792933 |
| When a user hovers over a comment and a tooltip is visible, if they scroll the comment panel upward, the tooltip may appear above of the add comment form temporarily. | DEV-808428 |
| Users logged in as a System Admin can receive an insufficient privileges error when executing the Invite Inspector to VeevaID user action. | DEV-811885 |
| When users attempt to relate batches, the job can fail and the item creation status stays stuck in In Progress. | DEV-814323 |
| When the Batch manufacture date matches the Change Control or Change Plan implementation date, no item is created after users execute the Create Default Batch Disposition action. | DEV-816274 |
| Items are not created when the Batch manufacture date is set but the implementation date has a null value. | DEV-816921 |
| When an item is created for an input batch, Vault may display a Material/Batch Input reference from a primary batch. | DEV-816963 |
| A server error occurs when users attempt to resubmit a Spark message from a User Exception Item. | DEV-819139 |
| In a generated PDF for a Reason for Change record, the Reason for Change Control field is displayed as a blocked icon. | DEV-820792 |
| An unexpected error occurs when users attempt to create a Related Event record without a related record. | DEV-826542 |
| When the inspection Request field is added to the List layout, the field is not displayed in the Inspection Request list in the Inspector Portal. | DEV-829138 |
| If an Action Step has no Read permission for the Step ID, Step Status, or Step Name fields, an unexpected error occurs when a user executes the Download as PDF action. | DEV-829211 |
| When users add a comment, the procedure prompt is not selectable for the comment if the procedure setting is blank (default for the field is Procedure Enabled). | DEV-830493 |
| Users attempting to view Document Relationships experience a loading delay when accessing the panel for the first time after the Enable Document Relationships in the Quality Relationships Panel setting is enabled. | DEV-830697 |
| If a user selects a comment from a dry run, which relates to a step on another page which has been deleted after the page was loaded, the user may receive a warning message twice that the step has been deleted. | DEV-831279 |
| The Quality Relationships panel's Document Relationships section excludes archived documents. | DEV-831511 |
| Vault does not load the Document Relationships panel for users attempting to add a relationship for the first time after the Enable Document Relationships in the Quality Relationships Panel setting is enabled. | DEV-832092 |
| The Risk Builder tool is not respecting the Create permissions for the Assessment Risk Mitigation object. | DEV-832807 |
| When the Email Body section control is configured on one of the layouts for the Quality Event object, an unexpected error occurs when a user attempts to view a standard Quality Event record. | DEV-833248 |
| Users attempting to clear a Direct Assignment’s Due Date field receive a server error. | DEV-835877 |
| When the Email Body section control is configured on one of the layouts for the Quality Event object, an unexpected error occurs when a user attempts to view a standard Quality Event record. | DEV-838762 |
| A validation error occurs when users select multiple options from shared multi-picklist fields and execute the Run Validation action. | DEV-839019 |
| When using the new Document Change Control tokens in an Email Summary, users may encounter broken URLs that do not lead them to the intended document. | DEV-839343 |
| The Document Relationships panel does not load results for relationship types which have been edited to exclude its namespace, for example excluding __vs from supporting_documents__vs. | DEV-839760 |
| A server error occurs when users execute the Deep Copy action for template test scripts and the action is configured without the Copy to New Deliverable option. | DEV-842967 |
| When a customer enables dry run for test scripts and uses the Dry Run Authoring Review state as part of their pre-approval workflow, and an Author or Co-Author who is assigned a task uses the Author Test application page, the workflow Complete button does not appear. | DEV-846057 |
QualityOne
| Description | Issue No. |
|---|---|
| When users without Read permission for the Characteristic field on the Inspection Plan Requirement object select an Inspection Plan from the drop-down in the Control Chart section on Material records, Vault displays a blank page and returns an error message in the browser console. | DEV-788119 |
| For Currency-type fields in related object sections on Audit Report Printable Views, Vault does not display the currency abbreviation (for instance, USD) before the field value. | DEV-810877 |
| In some cases, when Admins attempt to save a HACCP App Controls for Related Section record after setting the Enable App Control on Section checkbox to Yes, Vault displays a server error. | DEV-840288 |
Regulatory
| Description | Issue No. |
|---|---|
| When a Registered detail record with an Attachment is included in a Registration Data Verification workflow, Vault displays the Attachment’s temporary file ID instead of its filename within data grids. Once committed, Vault properly lists the Attachment by its filename within applicable object records. | DEV-811741 |
| In some cases, documents are not rendered when the source document is updated to viewable rendition and gets stuck in "Generating Viewable Rendition." | DEV-816844 |
| In some cases, direct data manger jobs fail due to an error in processing the active_dossier_loader__v object. | DEV-825791 |
| In some cases, PDF validation rules are not updated on source when the target is up-versioned continuously. | DEV-828543 |
| In some cases, Vault generates an exception when creating Edit API Requests. | DEV-829116 |
| When a user adds a new valid Registered Detail in the Manage Registered Details wizard and the record has a system-managed picklist populated, the Add Registered Details dialog continuously loads and produces a console error. | DEV-831776 |
| When synchronizing content plans, matched document reorder updates may fail when the EDL item has more than 500 matched documents. | DEV-831873 |
| When a user adds a new valid Registered Detail in the Manage Registered Details wizard that meets the criteria of the Registration Scope and the record has a system-managed picklist populated, Vault displays a blank summary page and does not create the new record. | DEV-836442 |
| In some cases Content Plan on-demand publishing completes when some tasks are still processing. | DEV-839478 |
| In some cases, users receive an error for eStar submisssion imports. | DEV-840368 |
| When running on-demand publishing, embedded links are resolved instead of suppressed by the link evaluator. | DEV-841603 |
Safety
The Safety prerelease, including all Platform known issues, is targeted for tentative availability on March 24, 2025.
| Description | Issue No. |
|---|---|
| After promoting an Inbox Item with an Adverse Event with Onset and Cessation field values, the Inbox Item to Case Compare page incorrectly indicates the event was modified if the Duration (Status) field is not included on the page's layout. | SAF-70044 |
| In some cases, if SafetyDocs encounters an error when generating reports while running the Schedule Obligation action, Vault does not send an error notification. | SAF-74750 |
| Cases generated from the Copy Case action do not have Case Unique Number values. | SAF-74920 |
| In some cases, Vault fails to submit Non-Company Sponsored Studies to the EMA for Study Registrations registered in a country outside of EMA jurisdiction. | SAF-75451 |
| In some cases, when submitting a Gateway Transmission to the EMA, Vault fails to receive a Message Delivery Notification (MDN) gateway response and the Transmission does not move to the ACK Accepted state. | SAF-76394 |
Vault Connections
| Description | Issue No. |
|---|---|
| When using the RIM-PromoMats Connection, all Applicant records must be successfully created or updated in order for any Application records to be successfully created or updated in PromoMats. | DEV-839859 |
Veeva Claims
The Veeva Claims prerelease, including all Platform known issues, is targeted for tentative availability on March 25, 2025.
| Description | Issue No. |
|---|---|
| When the Auto Populate Statement Translations action runs as a step in a workflow with the "Use workflow for single object record" checkbox unselected, Vault displays a server error. | OLS-36318 |
| When the Automate Element Creation action runs as a step in a workflow with the "Use workflow for single object record" checkbox unselected, the action completes but does not generate Elements. | OLS-36363 |