A “maintenance release” is a release that contains fixes for issues that are affecting customers in production environments. We typically communicate 24 hours prior to the release that we will be applying a maintenance release and that there will be a short service disruption. This list only covers fixes to General Release versions.

The list of fixed issues is not finalized until just before the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.

We number maintenance releases by appending the number of the maintenance release to the General Release number. Vault uses even-numbered releases, while CDMS uses odd-numbered releases. The most recent Vault General Release is 24R3.0, so our maintenance releases for this version are 24R3.0.2, 24R3.0.4, and so on.

Last Updated: Jan 17, 2025

January 21, 2025

Release Number: 24R3.0.3 (LIMS) | Build Number: TBD

This release only affects Vault LIMS.

Category Description Issue No.
LIMS In some cases, users are unable to complete Lab Tests due to receiving an error when attempting Sample Result Entry.   VLIMS-4924

January 15, 2025

Release Number: 24R3.0.32 | Build Number: 10567

Category Description Issue No.
Clinical Operations Under certain circumstances, no Document Check records are created for Site Document Checks during document reconciliation.   DEV-783208
Clinical Operations When a user emails a document into Vault, Clinical AI fails to classify it, but when they upload the same document directly, it is properly classified.   DEV-806947
Clinical Operations Under certain circumstances, distribution tasks may fail for eSigned documents.   DEV-814034
Developer Features: API In cases where a Vault's Direct Data Incremental file merge jobs take longer than 45 minutes, they may fail.   DEV-813671
Medical Medical Inquiry email intake fails when the email body contains unsupported numeric character references.   DEV-800309
Platform: Admin In certain edge cases where object records have a large number of audit events, inquiries may take much longer than expected.   DEV-798728
Platform: Documents Under certain circumstances, ZIP file extraction may fail when performing metadata copy during file staging repoint.   DEV-805743
Platform: Reporting An error is displayed when running Multi-Pass Ladder reports with a Name grouping in the primary view, and the report either has no filters or filters with advanced logic.   DEV-776771
Platform: Reporting Users may encounter a server error when attempting to run a Multi-pass report with the Target Document ID or Source Document ID set as the relationship for the report type.   DEV-782630
Platform: Reporting In Workflow with Object reports, filters on workflow related date or datetime fields may return incorrect results because date/datetime filter values are not converted correctly from the running user's time zone to UTC in VQL statements.   DEV-804300
Platform: Reporting When a user attempts to edit document reports which were created prior to 22R1, they may be unable to add or edit report formula fields on those reports.   DEV-809975
Quality In rare cases, users may receive an error when attempting to send a document for external collaboration.   DEV-804296
Regulatory Users may receive a F09 error when sequence descriptions have lower case letters.   DEV-796131
Regulatory In some cases, Vault fails to report EU 11.02.   DEV-798723
Regulatory When Region Specific Entry Constraint is setup for a country, users may receive an error when selecting that country on the Registration Details step.   DEV-809349
Regulatory In cases where a user encounters an unexpected exception, the system may fail to send them an error notification that notifies them of what happened.   DEV-810427
Regulatory In some cases, users may receive a false negative on rule ZA 3.5.4 and rule CA G22.   DEV-810542
Regulatory In cases where a user imports XML with empty values, the system may generate submission metadata records with incorrect field values.   DEV-811401
Regulatory In cases where a user creates a new record using the Create Related Records wizard with Preview enabled and System Managed Naming off for a given join, Vault fails to properly truncate long record names for that join which causes record creation to fail.   DEV-811593
Regulatory Under certain circumstances, XML attributes may be set incorrectly and lead to rejection of EAEU submissions.   DEV-812112
Regulatory Dispatch Global Content Plan fails when the target submission doesn't have the matching extended eCTD joins.   DEV-812321

January 9, 2025

Release Number: 24R3.0.30 | Build Number: 10532

Category Description Issue No.
Clinical Operations Under certain circumstances, jobs may take a long time to run, then time out and fail.   DEV-808188
Clinical Operations In cases where a document marked for auto distribution has an empty Study field or was previously distributed via a legacy Distribution task with certain fields left empty, the Automated Document Distribution job fails.   DEV-812372

Release Number: 24R3.0.28 | Build Number: 10015

This release only affects PDF renditions.

Category Description Issue No.
Platform: Documents Under certain circumstances, users may encounter an error when attempting to Download Controlled Copy.   DEV-799542

January 8, 2025

Release Number: 24R3.0.26 | Build Number: 10525

Category Description Issue No.
Clinical Operations Under certain circumstances, Site Connect User flags cannot be disabled, resulting in some users continuing to have access when they should not.   DEV-799519
Developer Features: API In some cases, Direct Data jobs may become orphaned and take a long time to time out, which may result in Incremental Studies becoming stuck in Pending.   DEV-792681
Medical Users are unable to add a Case Request section if there is no Case Contact.   DEV-810938
Multichannel CDN Extraction jobs may become stuck in cases involving a large number of records.   DEV-795461
Platform: Admin In some cases, cross-domain users are unable to use the file staging Admin UI to link file staging across different domains.   DEV-806829
Platform: Documents Under certain circumstances, users are unable to change the state of Template Documents via VQL.   DEV-806902
Platform: Objects In Migration Mode, users are unable to migrate records with null value lookup fields.   DEV-793810
Platform: Objects Users may receive an unhelpful error message when attempting to create an object with an invalid type.   DEV-806655
Platform: Objects Under certain circumstances, users are unable to set object reference fields to inactive records in Enhanced Migration Mode.   DEV-806659
Platform: Objects Under certain circumstances, ampersands may display incorrectly in document grid search results.   DEV-809584
Quality In some cases, users may finish a training course, but still find that the Complete Training button is greyed out.   DEV-804832
Quality: Station Manager Users are unable to create Station Document records that point to the same Station and same Document as another inactive, obsolete, or superseded Station Document record.   DEV-805598
QualityOne When users make changes to an object record through the HACCP Flow Diagram Information panel, all of the record's fields are updated, including attributes that were not changed and are not visible in the Information panel.   DEV-805528
Regulatory During PDF validation, users may encounter an error that prevents a rule validation result from reporting (marked as skipped) and clears the already reported result. This may result in false negatives.   DEV-791831
Regulatory Under certain circumstances, tokenized sections may be unexpectedly copied to RLCP.   DEV-811197
Vault Connections In some cases, using a Medical - Safety Connection to update an Adverse Event Inbox Item may result in inaccurate information.   DEV-803115

January 7, 2025

Release Number: 24R3.0.2 (LIMS) | Build Number: 10487

This release only affects Vault LIMS.

Category Description Issue No.
LIMS Users may see an incorrect error message when updating or deleting Test Definition Result Variables if the related Test Definition Result Calculation Formula is invalid.   VLIMS-3953
LIMS The Lab Study and Lab Study Design review pages may incorrectly include cancelled Spec Data.   VLIMS-4513
LIMS Under certain circumstances, the results of a Criteria Evaluation may be incorrectly marked as Out of Spec.   VLIMS-4522
LIMS In cases where Spec Data is Superseded after an associated Study has already been initiated, the system fails to correctly update Spec Data for the Study's Non-Initial Timepoints.   VLIMS-4755

January 2, 2025

Release Number: 24R3.0.24 | Build Number: 10481

Category Description Issue No.
Platform: Documents Overlays may not be correctly applied to some downloaded documents with corrupted fields.   DEV-796102

Release Number: 24R3.0.20 | Build Number: 10485

Category Description Issue No.
Clinical Operations Updating the email address on a Person record does not remove the Study access in the Site Home for the old email address.   DEV-787574
Clinical Operations In cases where a Vault has a particularly large number of Milestones, users may be unable to enable Milestone Autocompletion.   DEV-792693
Clinical Operations Under certain circumstances, manually triggering Payable items for Procedure Fees may generate multiple duplicate Payable items.   DEV-795913
Medical In some cases, clicking the FAQ drop-down clears the previously selected Standard Response.   DEV-802065
Platform: Documents Under certain circumstances, attempting to zoom in on a document in the Document Viewer may shift the document to the right instead of focusing on the document's center.   DEV-808090
Quality Under certain circumstances, users may receive a server error when attempting to open a Training Assignment.   DEV-801263
Regulatory Users may reeive false positives or negatives on EU 11.9 and EU 11.BP1 due to stale SVRs.   DEV-793773
Regulatory Users may receive a false positive on ZA rule 6.3.7.   DEV-796149
Regulatory Users may receive false positives or negatives on ZA rules 4.8.1 - 4.8.4.   DEV-801689
Regulatory Under certain circumstances, users may receive a false negative for ZA rules 3.4.2 and 4.4.1.   DEV-808635
Vault Connections The PromoMats - Medical Vault connection may incorrectly create steady state CrossLinks for superseded documents.   DEV-800342
Vault Connections In cases where users have duplicate lifecycle state labels configured, Medical - PromoMats Document Transfer jobs may become stuck in an infinite loop upversioning the same document.   DEV-801764
Vault Connections In certain cases, PromoMats - Medical Document Transfer jobs may become stuck in an infinite loop upversioning the same document.   DEV-803664
Vault Connections In certain cases, RIM - PromoMats Document Transfer jobs may become stuck in an infinite loop upversioning the same document.   DEV-803665

December 30, 2024

Release Number: 24R3.0.22 | Build Number: 4

This release only affects TMF Transfers.

Category Description Issue No.
Clinical Operations Under certain conditions, such as a document belonging to multiple studies and certain fields being left blank, the Target Document Source Person field could be erroneously populated with no value or with the Source Person field from other documents in the transfer.   DEV-809795

December 19, 2024

Release Number: 24R3.0.18 | Build Number: 10469

Category Description Issue No.
Medical Users who are using the CRM Data Agnostic feature and have Country or Language reference lookups set may encounter unexpected Medical Inquiry Pull Errors.   DEV-806470

December 18, 2024

Release Number: 24R3.0.16 | Build Number: 10460

Category Description Issue No.
Clinical Operations Training Set Optimization may fail for Vaults with too many Documents or Document Types.   DEV-803370
Clinical Operations Legacy Distribution tasks with multi site distribution may cause the Automated Document Distribution job to fail.   DEV-806141
Clinical Operations Under certain circumstances, new Site Connect users are incorrectly able to change the site on a Study Person, which may cause additional problems.   DEV-808013
Platform: Documents Tables of Contents, Figures, and Authorities may be rendered incorrectly.   DEV-804915
Platform: Objects Users may receive server errors when performing certain actions on the Inspection Sample Test Results object.   DEV-805174
Platform: Objects Users may receive errors when attempting to use Migration Mode to create some records with custom IDs and some without custom IDs.   DEV-806663
Quality External Collaborator Reassignment may not function correctly when the target collaborator does not yet have an associated User.   DEV-805678
Quality Users are unable to create or update ILT classes without updating their permissions.   DEV-806359
Quality When an External Collaborator doesn't have assignments and is removed from a record, the External Collaborator may not be correctly made inactive.   DEV-806676
Regulatory Users are unable to copy records into a Content Plan if the records are not associated with a Submission/RLCP.   DEV-806875

December 12, 2024

Release Number: 24R3.0.14 | Build Number: 10443

Category Description Issue No.
Clinical Operations Under certain circumstances, users of Vaults with a large number of documents being processed during weekly jobs may experience performance issues.   DEV-805268
Platform: Objects Under certain circumstances, when a user clears a value from a controlled field but does not enter a new one, the change is not saved.   DEV-806421

December 11, 2024

Release Number: 24R3.0.12 | Build Number: 10440

Category Description Issue No.
Clinical Operations Under certain circumstances, Vault does not correctly enforce Supporting Document requiredness for Safety Distributions with multiple document types.   DEV-792388
Developer Features: API Customers without document management permissions may encounter an insufficient access error when retrieving Direct Data files.   DEV-799444
Developer Features: API In some cases, when updating a record via API (Migration Mode), the Last Modified Date is updated even though there are no data changes.   DEV-805395
Platform: Admin When creating User Role Setup via the API, any duplicate User Role Setup records created in the same batch will roll back and cause the entire batch to fail.   DEV-804983
Platform: Documents Under certain circumstances, Permalink Link Annotations may be orphaned during a re-render with Preserve Annotations.   DEV-804034

Release Number: 24R3.0.10 | Build Number: 3

This release only affects TMF Transfers.

Category Description Issue No.
Clinical Operations When transferring files, if the file name includes characters that are not in the Latin character set, the transfer fails.   DEV-678608

December 9, 2024

Release Number: 24R3.0.8 | Build Number: 10418

Category Description Issue No.
Clinical Operations Inability to retrain models generates a daily message to Vault Owners that the training job has failed. Re-enabled ability to train English based models without issue.   DEV-804450

December 8, 2024

Release Number: 24R3.0.6 | Build Number: 10413

Category Description Issue No.
Regulatory In cases where users do not have the Ready For Publishing field set on document types contained in an RLCP publish, the RLCP has no published output.   DEV-803650

December 5, 2024

Release Number: 24R3.0.4 | Build Number: 10401

Category Description Issue No.
Clinical Operations The Create Fee From Template action may fail when a custom Vault has any inactive Standard Fee Template or Fee object types.   DEV-790617
Clinical Operations Users see duplicate documents in the authenticated viewer when the same authenticated safety document is sent to a site multiple times.   DEV-792410
Clinical Operations The hourly Automated Document Distribution job for documents and the Auto Document Exchange trigger for Study Sites unexpectedly creates Revise and Return Distribution Tasks for multi-site documents.   DEV-795455
Clinical Operations Vault does not update Fee Schedules to Approved when the Approve Fee Schedule and Update Related system action is used with a Lifecycle State update.   DEV-796773
Commercial French locale users who enter a valid date containing a period while updating a document field may receive an error.   DEV-800636
Medical French locale users who enter a valid date containing a period while updating a document field may receive an error.   DEV-801212
Multichannel Users are unable to see updated email previews when configuration or the number of supported email tests are changed.   DEV-794821
Platform: Admin Users may see some component types that should be excluded in Configuration Reports and Vault Compare.   DEV-799317
Platform: Documents Users are able to enable Carry Forward Source Relationships for Linked Document relationships, which may lead to invalid Linked Document relationships when an up-version occurs.   DEV-793441
Platform: Documents When overlaying a published document, page numbers may display incorrect values.   DEV-794840
Platform: Documents Overlays may not be applied properly to merged published documents in SCP or RLCP if the overlay contains overlays overrides.   DEV-796626
Platform: Documents In some cases, the document field values in overlay overrides are not populated when a signature page is meant to be overlayed on its own.   DEV-798754
Platform: Expressions In cases where there are multiple records with the same label and a lifecycle or workflow that depends on RecordByLabel() returning the earliest created record, the users may encounter unexpected behavior.   DEV-800524
Platform: Localization When using any of the get doc types API endpoints, the localized abbreviations for the available lifecycles are incorrect in Chinese and Korean.   DEV-792657
Platform: Objects In cases where a user cancels their edits on any current picklist field that references an inactive value, they will no longer see any values in the picklist field in View Mode after clicking Cancel.   DEV-796863
Platform: Performance & UI In some cases, users with the Hungarian locale/language are unable to modify or save document fields while editing a document or completing a workflow step.   DEV-801814
Platform: Search & Filter In some cases, when a user views a workflow task in the tabular view, object reference IDs for the Study, Study Country, and Study Site fields may appear in place of the object Name.   DEV-796795
Quality In some cases. the Create option may incorrectly be available in the Document Change Request section of the Quality Relationships panel when the user is on a minor version of the document.   DEV-793322
Quality Users may be unable to see Document Change Request records from all versions of a given document in the DCR section of the Quality Relationships Panel.   DEV-793327
Quality Users may receive an error when attempting to start the Auto-Start Periodic Review workflow.   DEV-798760
Quality In some cases, users may receive an error when attempting to update the Session field for an ILT Class.   DEV-802109
Quality: Station Manager Users may receive an error when running the Update Station Document doc entry action with multiple Station Document records pointing to different versions of the document.   DEV-798517
Regulatory When the Registration Data Verification workflow’s Start step is configured to use roles as participants, the Manage Registered Details wizard does not display users in the Registration Change Detail’s Verification Workflow Details section.   DEV-797317