Maintenance releases fix issues that affect customers in production environments. We typically document the release at least twenty-four hours before the deployment. This list documents only fixes to general releases, and the list of fixed issues is not finalized until just before the deployment.
The issues below are now fixed. See the eCOA section on the Known Issues page for page for additional issues that staff and MyVeeva users may encounter.
Last Updated: May 30, 2025
May 30, 2025
Release Number: 25R1.0.6
| Category | Description | Issue No. |
|---|---|---|
| eConsent | Site Staff | Only standard keyboard characters can be used in eConsent Answer Labels. Previously, foreign characters were accepted and in some cases caused selected answers to not be displayed in the PDF of the signed form. | MYVC-38805 |
| Study Home, Veeva eCOA (Sites) | Site Staff, Sponsor/CRO Staff | When completed surveys are removed, they are removed from the Compliance report as expected. Previously, they were included with a status of COMPLIANT. | MYVC-38881 |
| Veeva eCOA (Sites) | Site Staff | When a site staff user's preferred language is not a site language supported for a study that has criteria checks, the criteria checks are displayed in English as expected. Previously, an error message was displayed after running the criteria check. | MYVC-38934 |
| Veeva eCOA (Sites) | Site Staff | When a site staff user's preferred language is not a site language supported for a study, the system displays survey labels in English in the Study Preview and when adding unscheduled events (if used by the study). Previously, no survey label was displayed. | MYVC-38944 |
May 23, 2025
Release Number: 25R1.0.5
| Category | Description | Issue No. |
|---|---|---|
| eCOA (Sites) | Site Staff | Site staff members can manually add participants who already exist in a connected eConsent study. Previously, the action failed and a generic Something Went Wrong error was displayed. | MYVC-38635 |
| MyVeeva for Patients | MyVeeva Users | Horizontal visual analog scales show the selected number as expected on iOS devices. Previously, for right-to-left languages, 0 was displayed when the minimum number was selected even when a different minimum number was configured. | MYVC-38505 |
| MyVeeva for Patients | Site Staff, MyVeeva Users | Horizontal visual analog scales show the selected number as expected in web browsers. Previously, for right-to-left languages, the number displayed was inaccurate. | MYVC-38498 |
| MyVeeva for Patients | MyVeeva Users | Vertical visual analog scales show the configured numbers on the scale as expected on Android devices. Previously, numbers next to the scale that did not have corresponding marks were not displayed. | MYVC-38468 |
May 9, 2025
Release Number: 25R1.0.4
| Category | Description | Issue No. |
|---|---|---|
| MyVeeva for Patients | MyVeeva Users | When a MyVeeva user who uses PIN log-in credentials opens the app from a Survey Available or Survey Due email notification, the log-in screen opens as expected and the user is directed to the survey as expected. Previously, an error message was displayed and then the log-in page was missing the PIN functionality. | MYVC-38293 |
| MyVeeva for Patients | MyVeeva Users | When a MyVeeva user answers questions on the Android app, the system saves all responses before the survey user submits the survey. Previously, on rare occasions, if a user answered a question and quickly submitted the survey, the survey could be submitted before the system captured the final response. | MYVC-38203 |
May 2, 2025
Release Number: 25R1.0.3
| Category | Description | Issue No. |
|---|---|---|
| eCOA | Site Staff | Previously, subsequent auto-populated events in a chain were scheduled with an offset that was one day less than the configured value for events with a default time close to midnight. | MYVC-37905 |
| eConsent | MyVeeva Users | MyVeeva Users can now download eConsent forms after the site staff member adds a counter signature. | MYVC-37637 |
| Studio | Sponsor/CRO Staff | Sponsor/CRO Staff can now delete a group after the associated group type and all its groups have been removed from event-triggered assignments and schedules. Previously, an internal server error would occur when the Sponsor/CRO Staff user tried to delete a group after the study had been through UAT. | MYVC-37941 |
April 25, 2025
Release Number: 25R1.0.2
| Category | Description | Issue No. |
|---|---|---|
| eCOA | Site Staff | The participants' dates of birth are correctly displayed when editing. Previously, the date of birth would sometimes incorrectly change to the previous day during subsequent edits. | MYVC-37052 |
| eCOA | Site Staff |Applied signatures now correctly display without overlapping the printed name field and clear button on iPads in landscape mode. Previously, signatures drawn to fill the signature box could overlap these elements in the user interface, although the signed document was not affected. | MYVC-37216 |
| eCOA | Sponsor/CRO Staff | Collection replication for studies now correctly replicates resized images across EU, AP, and US regions. Previously, duplicate key value errors prevented successful replication because of inconsistencies in how resized images were handled before the 24R3 release. | MYVC-37389 |
| eConsent | MyVeeva Users, Site Staff | The Past Surveys list is now displayed as expected and includes events that do not have specific translations. Previously, site users were sometimes unable to view past surveys for a participant and the page would not load. | MYVC-37423 |
| MyVeeva for Patients | MyVeeva Users | The Android app now correctly handles expired authentication sessions, allowing users to log in as expected. Previously, when the app was open in the background for an extended period and authentication expired, the login process was repeatedly interrupted and users were repeatedly sent back to the login screen. | MYVC-37582 |
April 18, 2025
Release Number: 25R1.0.1
| Category | Description | Issue No. |
|---|---|---|
| eCOA (Sites) | Site Staff | Site staff can now run the Connected SiteVault Audit Trail report as expected. Previously, an error message was displayed. | MYVC-37198 |
| eCOA (Sites) | Site Staff | The system now correctly displays criteria check events and allows users to run rule output reports when a sponsor study has multiple collections with the same major and minor version numbers because an unpublished version with the number was deleted. Previously, events weren't viewable and reports could not be run. | MYVC-37418 |
| eConsent | Site Staff | The system now successfully submits eConsent documents even when the document number is missing. Previously, eConsent submission failed due to a missing document number. | MYVC-37457 |
| Studio | Sponsor/CRO Staff | The system now provides more detailed error messages when the information used in the File Transfer Protocol (FTP) has an issue. Detailed error messages help support teams quickly identify and resolve problems, such as incorrect server addresses or log in details. | MYVC-37390 |
| Study Home | Sponsor/CRO Staff | The system can now display the participant-level page for studies where the sponsor is in a non-US region. Previously, the page returned an error. | MYVC-37399 |
| Study Home | Sponsor/CRO Staff | The list of sites in Study Home is now a scrollable list with a fixed height to fit inside the box. Previously, the entire list of sites was displayed, and the box expanded to show all sites. | MYVC-37414 |