Prerelease Date: July 7, 2025 | Release Date: July 25, 2025 & August 1, 2025
Beginning with 25R2 and for all subsequent releases, Safety, RegulatoryOne, and Veeva Claims release on the same date as the Veeva Vault Platform.
The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
Last Updated: July 10, 2025
Brand & Medical Portal
| Description |
Issue No. |
|
Portal users can manually add documents to dynamic widgets.
|
DEV-871413 |
Clinical Operations
| Description |
Issue No. |
|
Vault allows users to successfully submit Site Data Change Requests through the API when the Available as Study Site field has an invalid text value.
|
DEV-850385 |
|
Study Country, Study Site, and Document records do not transfer to target Vaults with an active CTMS Transfer Agreement with a CTMS ruleset.
|
DEV-860151 |
|
Vault displays an invalid OpenData ID error message when users attempt to create a new OpenData Clinical Investigator record even when the OpenData ID associated with the investigator is valid.
|
DEV-862348 |
|
When CTMS Transfer transfers objects between Vaults, the Number of Items Attempted to Transfer and Number of Items Successfully Transferred fields on the Activity Item record do not display the correct value.
|
DEV-864049 |
|
When users make changes to the Study Country or Study Site List Layout, Vault does not update the corresponding table columns.
|
DEV-866010 |
|
The Vault Import job takes longer to run when users make updates to OpenData Clinical Investigator records with multiple Contact Information records.
|
DEV-866823 |
|
In some cases, Customer Activity Logs only contain the ClinOps-EDC: New CRF Site and ClinOps-EDC: Regenerated CRF Sites columns.
|
DEV-870313 |
|
Study Country, Study Site, Milestone, Monitoring Event, and Join records do not transfer for Oversight Issue records when the Global ID of the CRO object record is mapped to the Link field on the coresponding record in the Sponsor Vault.
|
DEV-871833 |
|
In some cases, an unexpected error occurs when users attempt to accept TMF Transfer Agreements.
|
DEV-875200 |
|
When users open a Safety Distribution Document Viewer link via email that contains more than 300 authenticated documents, the Document Viewer takes over three minutes to load.
|
DEV-875458 |
|
Vault creates a Message Processing Error when the Clinical Operations - EDC connection attempts to match Procedure Definitions without a defined Study value in the Clinical Operations Vault.
|
DEV-877765 |
|
An unexpected error occurs when distributing Safety Distributions with supporting documents that have no Product assigned, causing the Safety Distribution Emails job to fail.
|
DEV-881886 |
|
An error occurs when users attempt to load a CSV file for the Initiate Clinical Record Merge endpoint.
|
DEV-881902 |
|
The Sponsor/CRO Comment column header is incorrectly formatted and displays as Null Comment when users export the Comment History file for a document.
|
DEV-882136 |
|
Site Connect displays Sent Date values in an incorrect format in the Document Exchange Open Tasks, All Sent, and Canceled grids.
|
DEV-885367 |
|
In some cases, the Export Full Study Audit Trail user action does not display in the All Actions menu.
|
DEV-885944 |
|
In some cases, active standard Study Team Role records duplicate similar custom Study Team Role records.
Issue published in error.
|
DEV-891422 |
|
When a user adds an adhoc document request via a Site Package, Site Connect displays all Classification option instead of only the Classifications mapped to Vault Clinical Docs artifacts.
|
DEV-891816 |
|
The Vault Update job does not create additional Contact Information records for OpenData Clinical Investigator records that already exist in Vault.
|
DEV-894269 |
|
Quality Control Risk Rules match based on the Organization document field and not the Contributor's Organization document field.
|
DEV-894995 |
|
In some cases, the CTMS Transfer Rule Set is not activated when CTMS is added to an existing Vault. The CTMS Transfer Rule Set can be activated via Vault Loader.
|
DEV-895964 |
|
The "Select All" link for Selective Ad Hoc Events dialog doesn't disappear when all records are selected manually.
|
DEV-897774 |
Commercial
| Description |
Issue No. |
|
Rules applied to the Object Layout are not applied to the Modular Content User Interface experience. They can only be viewed when in object record view.
|
DEV-711646 |
|
When a document contains special characters and there is an exact match Claim and a non-exact match Claim, Vault displays both the Auto-Accepted exact match and the Suggested non-exact match.
|
DEV-806038 |
The ansm_classification_v document field appears for documents classified with the Material document type.
|
DEV-877064 |
|
When generating an eCTD compliance package, users do not receive a warning message for empty required fields when the field has been made required using a field dependency.
|
DEV-882192 |
|
When viewing a document with a cropped source PDF, clicking a warning link in the MLR Bot panel does not navigate the user to the expected location.
|
DEV-886277 |
Developer Features: API
| Description |
Issue No. |
|
The Direct Data metadata file may display "MultiPicklist" as the picklist lookup document field type when it's actually a single value picklist.
|
DEV-864573 |
|
Direct Data API may fail to return an invalid session ID error when the session ID provided in the request is correlated with one Vault while the DNS points to a different Vault.
|
DEV-883337 |
Developer Features: SDK
| Description |
Issue No. |
|
In some cases, when using the PicklistService SDK to retrieve a picklist, the label's Vault language may return a null value.
|
DEV-859886 |
Medical
| Description |
Issue No. |
|
When a document contains special characters and there is an exact match Claim and a non-exact match Claim, Vault displays both the Auto-Accepted exact match and the Suggested non-exact match.
|
DEV-806038 |
|
The .CSV may note an annotation as not harvested because it is a duplicate, though a manual check of the Statement library will not produce a duplicate or near duplicate statement.
|
DEV-877952 |
Platform: Admin
| Description |
Issue No. |
|
In some cases, users may receive a "Page Not Found" error after clicking a picklist in the Recently Used list.
|
DEV-841989 |
|
Document and object audit trails may display the last page of results multiple times.
|
DEV-845036 |
|
When viewing a document or object audit trail, clearing the selected date range, and scrolling through the results, an error is displayed.
|
DEV-847033 |
|
If a scheduled job does not contain a Timezone value and the Vault's Time Zone value follows daylight savings time, the job will not shift by one hour.
|
DEV-871488 |
Vault Configuration reports incorrectly include the post_process_restricted_pdf__sys field.
|
DEV-880633 |
Platform: Documents
| Description |
Issue No. |
|
When functionality is disabled in renditions for adding two-way links between footnotes or endnotes and their reference numbers or marks, clicking the reference number or mark still navigates to its associated footnote or endnote.
|
DEV-844957 |
|
When rendering an excel file, there is a chart difference between the expected and generated rendition.
|
DEV-846898 |
|
When protected flag is disabled, an error message says unknown failure for 256 encrypted file
|
DEV-847775 |
|
When a number with a decimal and trailing zeroes (0) is truncated to remove the zeroes in the Vault UI, the number may not be truncated similarly in the Word formatted output.
|
DEV-851647 |
|
When document logos are updated, they are incorrectly resized in the preview and viewable rendition.
|
DEV-852729 |
|
Document Readiness Metrics records are not deleted for documents that are not the latest version.
|
DEV-853800 |
|
Document Check State is incorrectly selectable as a dataset when creating outbound configuration migration packages.
|
DEV-855114 |
|
In some cases, approved documnents show an error in VMC logs.
|
DEV-861854 |
|
When OCR for PPTX and DOCX Pages with Images are enabled, OCR'ed rendition is not returned and displayed in the Document Viewer
|
DEV-862730 |
|
When creating a Document Check Section for display in the Document Readiness panel, the Section Label and Section Name field character limits are lower than expected.
|
DEV-863322 |
|
In some cases, when editing fields on documents, the record select dialog fails to translate to labelset.
|
DEV-866651 |
|
When rendered with PPS flag disabled, the viewable rendition of digitally signed PDFs are not the source file and have PDF/A applied.
|
DEV-867543 |
|
When creating a Document Check, the Create Document Checks dialog does not display an invalid data message when the user enters an invalid Check Label or Check Name.
|
DEV-868912 |
|
When attempting to create a Document Check in an inactive Document Check Section, Vault displays a generic error message instead of a error message indicating that the Document Check Section is inactive.
|
DEV-869177 |
|
Label Sets may fail to populate while creating documents with merge fields for Lookup > Picklist and Lookup > Object.
|
DEV-869938 |
|
When PPS is on, protected documents are not sent to standardization or bulk standardization queue.
|
DEV-873821 |
|
In some cases, users are unable to re-render documents with PPS.
|
DEV-876756 |
|
When a file is rendered with PPS OFF, the Viewable Rendition is not the Source file for Edit Protected or XFA files.
|
DEV-876794 |
|
When using Bulk Create Version API to create a new version for a source document where the state is Approved, update events are not created.
|
DEV-878192 |
|
Occasionally, MD5 checksums are not calculated for migrated document versions.
|
DEV-881796 |
|
Pressing CTRL + F on the keyboard does not open Find in Document in the external viewer.
|
DEV-881912 |
|
When opening a video in an email sent as a link from Vault, an error may be displayed.
|
DEV-882196 |
|
Write-protected excel worksheets do not have their write protection restored after merge fields on the modified source.
|
DEV-884805 |
|
With AVAP off, manual renditions will now receive overlays even if the original source is restricted
|
DEV-886046 |
Platform: Email & Notifications
| Description |
Issue No. |
|
When editing by Bulk Translation, the notification template cannot be edited when there is not character limit.
|
DEV-877965 |
|
Send bounce notifications are disabled when cloning inbound email address object records.
|
DEV-880067 |
|
Flash and Async Report Notifications are not falling back when the user's language is inactive
|
DEV-886497 |
Platform: Expressions
| Description |
Issue No. |
|
When creating a layout rule with Vault tokens for an object and then creating a record for the object, an error is displayed.
|
DEV-871740 |
|
Users cannot activate Action Triggers with expressions that reference a field on a system-managed object multiple relationships from the originating object. In addition, users can delete these referenced fields with such an expression.
|
DEV-893765 |
Platform: Lifecycle & Workflow
| Description |
Issue No. |
|
If an object lifecycle state includes multiple entry criteria with Condition on related record enabled on one criteria, users may encounter an error when moving a record in the lifecycle state to a new state.
|
DEV-876311 |
|
Users may encounter performance issues when configuring an Action Trigger if it contains 20 or more expanded Action Blocks.
|
DEV-881642 |
|
Use of Long Text and Rich Text fields in the PriorValue($field) function in an Action Trigger returns an error.
|
DEV-883616 |
|
When using Update Current Record, Update Records, or Create Records Action Triggers to set or update field values, an error may occur that states the field and the value point to different objects even if they point to the same object. This issue only occurs if the field references an object multiple relationships from the current object and the field at the end of the relationship chain references the same object. This issue does not occur if the field to be updated, the last object in the relationship chain, and the last field in the chain all reference the same object.
|
DEV-886410 |
|
Users are able to save an Action Trigger with no active Action Blocks.
|
DEV-892236 |
|
In some cases, when creating or editing an Action Trigger using the Microsoft Edge or Chrome browser, the browser scrollbar may flicker for a moment.
|
DEV-892404 |
|
Notifications generated from a Send Notification Action Trigger configured in an After Save event within a Delete record operation do not include the object record's field values. In addition, the notification fails to send to active lifecycle roles via the Roles() function.
|
DEV-897468 |
Platform: Objects
| Description |
Issue No. |
|
If VQL criteria is used to filter records in a simple join related object section, the Show In Tab list may display all related records rather than the filtered records.
|
DEV-854637 |
|
If a field-level error occurs when saving an object record, the error message may not display the field that caused the error.
|
DEV-868246 |
|
In some cases, when users update a Lookup object field, the field label uses the Vault's language when a user language is available.
|
DEV-868789 |
|
In cases where all picklists label values on a label set have the same translation values, the filters on the Advanced Search dialog do not show all picklist values.
|
DEV-871791 |
|
When a parent-reference or User-reference field contains System as a default value, the field does not pre-default to System before the record is saved.
|
DEV-872134 |
|
Under certain circumstances, users may have access to sharing reports, but receive an error when they click on the sharing settings.
|
DEV-890556 |
|
In cases where there is a large number of inbound relationships, the Vault Users List may be slow to load.
|
DEV-893661 |
|
Users may receive an error when requesting the Layout for an object type using default layout if they do not have permission to read the base object type.
|
DEV-894125 |
|
Under certain circumstances, Lifecycle State values may be incorrectly displayed as empty in the tree view grid.
|
DEV-894320 |
|
Under certain circumstances, Picklist value default label resolution may result in performance issues and job failures.
|
DEV-894554 |
Platform: Performance & UI
| Description |
Issue No. |
|
Under certain circumstances, users may experience significant performance issues when expanding an Object Layout list in the Layout Profile list view.
|
DEV-875099 |
|
Users may experience slow performance when loading Layout Profile users on a CRM Vault.
|
DEV-883583 |
|
In some cases, inactive picklist values may auto-populate in multi-value picklists with active and inactive default values during object record creation.
|
DEV-893927 |
Platform: Reporting
| Description |
Issue No. |
|
In a MP report where we join a EDL Item with Matched Document and Document view with Document view on Document ID, the doc ref fields on the EDL Item does not populate.
|
DEV-880882 |
|
When creating a Multi-Pass report with a formula field that contains an @user field, Vault incorrectly indicates that the formula is valid, and an error is displayed when running the report.
|
DEV-895313 |
Platform: Search & Filter
| Description |
Issue No. |
|
Statement Harvesting may not function as intended on Vaults with small statement libraries.
|
DEV-851724 |
|
in cases where a user searches on the grid or tabular layout of the library and the text field they are matching on is added as a column, the highlighting may appear incorrectly if the document matched through the Multilingual Fallback field.
|
DEV-856624 |
|
Under certain circumstances, users are able to export tasks before a content type filter is applied, resulting in an incorrect export.
|
DEV-867961 |
|
Under certain circumstances, Object Type label values for lookup fields may not be translated.
|
DEV-874629 |
|
Crosslink documents with XFA overlays may initially show Searchable as Success, but it turns to Failure upon refreshing the page.
|
DEV-877185 |
|
Under certain circumstances, the Document Readiness panel may incorrectly show that a document is not searchable.
|
DEV-878257 |
|
Under certain circumstances, search suggestions may display filtered suggestions rather than correctly displaying No items found.
|
DEV-878430 |
|
Users may see search terms highlighted in red in the global search bar, but still see results when using wildcards for object reference fields.
|
DEV-885031 |
Quality
| Description |
Issue No. |
|
When a Process Navigator user’s search exceeds the character or search term limits, Vault shows a server error.
|
DEV-866839 |
|
Certain configurations in Veeva QMS may cause Vault to display an error when a user attempts to create a standalone Deviation record.
|
DEV-868556 |
|
In the Risk Builder, the process step selector may not consistently appear after clicking the reorder button.
|
DEV-870637 |
|
In Veeva Batch Release, the Add Disposition job may incorrectly fail if the triggering user does not have view permissions to the affected document.
|
DEV-871132 |
|
In some cases in Veeva QMS, a field suggestion icon may incorrectly disappear after the suggestion has been accepted.
|
DEV-872133 |
|
The label and help text for the Application Setting which enables Vault to delete Extensible Controlled Copy-related records inadequately describe the setting’s behavior.
|
DEV-887577 |
|
When a workflow increments the major version of Organization History records, users may not be able to view those records from the History layout section.
|
DEV-888655 |
|
The External ID field is not available on the Product Family and Product Variant objects.
|
DEV-894010 |
|
In Validation Management, if a user tries to delete a reference table and the requirement owner (via a Validation Team Assignment) is an inactive user, the deletion may fail without displaying an error message.
|
DEV-895533 |
Quality: Station Manager
| Description |
Issue No. |
|
A brief delay may be observed in certain cases when applying the category filters to the "Recents" tab in the iOS version of Station Manager.
|
DEV-885770 |
QualityOne
| Description |
Issue No. |
|
When an Admin attempts to save an Audit Report Configuration component record with an uploaded header logo file in HEIF format, Vault displays an error message and does not save the record.
|
DEV-843987 |
|
Some field labels on HACCP Flow Diagram Info Panel Section component records are not translated if the Admin’s user profile is set to a language other than English.
|
DEV-872810 |
|
On devices using Windows OS, when users scroll within the HACCP Flow Diagram’s minimap to zoom in and out, the zoom level switches directly from the smallest to the largest size, and vice versa.
|
DEV-873716 |
|
On the HACCP Flow Diagram, when users move a step that is connected with another step until one (1) of the steps is no longer displayed within the canvas viewport, in some cases the connection between the steps displays incorrectly.
|
DEV-883367 |
Regulatory
| Description |
Issue No. |
|
If a Vault Supported Language is set to "Inactive" status, users who had previously set this language as their preferred language will continue to see labels in the Viewer's Correspondence section (and its subsections) translated into that inactive language. Other parts of the user interface may default to Vault's base language as expected.
|
DEV-846055 |
|
The Latest for Authoring field populates counts the inactive Active Dossier Item Details during the Active Dossier generation.
|
DEV-855728 |
|
When a Content Plan Viewer user attempts to filter records by Content Plan Type or Content Plan Item Type, the filter dropdown is blank.
|
DEV-856264 |
|
In the Content Plan Viewer, filtering on Standard columns (white columns) does not work as expected with the Type = Matched Document filter applied.
|
DEV-860222 |
|
In some cases, Create and Manage Event Details wizard previews include records which should be deselected by default.
|
DEV-865475 |
|
Vault populates Submission Metadata records with incorrect Japan (JP) keyword-related values (which do not match the correct XML values) during publishing.
|
DEV-866688 |
|
The Enable Improved Document Set Management flag should is available for RIM Registrations only vault.
|
DEV-867672 |
|
Copy Content Plan does not create the expected number of records.
|
DEV-868538 |
|
The Create Content Plan log pattern does not display the correct number of Content Plans and Content Plan Items created.
|
DEV-868880 |
|
The wrong error message is displayed when reparenting an Active Dossier Template to a different hierarchy's Active Dossier Template.
|
DEV-869182 |
|
The Latest for Authoring field is not updated correctly when the existing Active Dossier Item Detail Originate From is changed.
|
DEV-870511 |
|
Regenerating a comparison when the comparison has already been reviewed by another user results in the confirmation dialog loading indefinitely.
|
DEV-870729 |
|
Accepting/rejecting a comparison when another user is actively reviewing the same comparison results in the confirmation dialog loading indefinitely.
|
DEV-870729 |
|
The Validation Result Detail object’s Product Data Submission field cannot be activated.
|
DEV-872255 |
|
When multiple XML Species values are populated, Vault populates only one value as the Context of Use within published XML.
|
DEV-875181 |
|
In some cases, the Create and Manage Event Details wizard’s advanced mode improperly filters Packaging records for selection on related details.
|
DEV-877734 |
|
In some cases, Vault deselects existing Change Items when a Create and Manage Event Details wizard user creates a new Change Item.
|
DEV-878288 |
|
Users cannot add a binder as a supporting document via the Quality Relationships panel.
|
DEV-878496 |
|
When a Create and Manage Event Details wizard user populates, saves, and then updates a rich text field, the updates do not appear when selecting Show More from the wizard’s main screen.
|
DEV-881663 |
|
In some cases, Vault displays a generic Server having problems error to users attempting to expand a Submission record’s Submission Administrative Information section.
|
DEV-883323 |
|
The "No data found" message in the DataGrid component does not translate to the user's language.
|
DEV-885211 |
|
In some cases, hierarchy sync times out when creating too many ADSs.
|
DEV-890632 |
|
The Cumulative View grid overlay user interface shows a misleading user-facing message in the scenario where content is imported out-of-sequential order into Veeva RIM Submissions Archive. The user-facing message "An issue occurred while loading. Contact Veeva Support." instead of the Lifecycle History that is able to be displayed with the information available in Vault.
|
DEV-890973 |
|
When creating Activity records in bulk, users without permission for the Activity Labeling Concept object receive a permissions warning, even if these records are not being created in the wizard.
|
DEV-893401 |
Safety
| Description |
Issue No. |
|
In Vaults with the Load Terms for Auto-Extraction setting enabled, upon selecting Extract Company Products, the Document Intake Highlighter unexpectedly extracts Company Products based on partial Product Name matches.
|
SAF-77971 |
|
Signal fails to load EudraVigilance Data Analysis System (EVDAS) electronic Reaction Monitoring Report (eRMR) files that contain any ROR field values greater than 1,000.
|
SAF-79164 |
|
For Inbox Items generated by the Quality-Safety Connection, Vault unexpectedly does not map values from the Manufacturer Reference Number and the Investigation Summary and Conclusion fields on the QMS Complaint record.
|
SAF-79303 |
|
In some cases, Signal encounters an error when executing a Signal Calculation Run with an Empirical Bayes Geometric Mean (EBGM) calculation and fails to run the calculation.
|
SAF-79543 |
|
In some cases when running the Create Local Implementations action on a Core Implementation Strategy, SafetyDocs fails to generate Local Implementation Strategies.
|
SAF-80064 |
|
When unblinding Study Products on a Case promoted from an Inbox Item, Vault unexpectedly sets the Study Products' Blinded field value to Yes and does not map the Country Obtained value.
|
SAF-80548 |
|
In Vaults with the Enable Sender-Based Inbound Validation setting enabled, in some cases when importing an E2B file with data conformance issues using the Create Inbox Item From Document action, Vault unexpectedly sets the document to an error lifecycle state.
|
SAF-80549 |
|
In some cases, Vault behaves unexpectedly when adding a Dosage record to a Case Product with 10 or more existing Dosage records.
|
SAF-80560 |
|
In some cases after initiating the Submit to Gateway action on a Transmission, Vault attempts to submit the Transmission before Vault completes document upversioning, resulting in a failed transmission.
|
SAF-80631 |
|
In some cases after enabling the "Enable Intake Document Highlighter" setting, Vault unexpectedly does not display the Document Intake Highlighter icon on the Document Intake Highlighter panel of Adverse Event Report classified documents.
|
SAF-80899 |
|
When unblinding a Study Product with a value in the Country Obtained field, Vault fails to update its lifecycle state to Unblinded.
|
SAF-80907 |
|
In some cases after selecting the Modified or Removed filter on the Case Version Compare page, Vault does not display the expected visual indicators on any modified or removed fields.
|
SAF-81004 |
|
After generating an NMPA E2B(R3) file, if the Rank of any Case Adverse Event changes, upon regenerating the NMPA E2B(R3) file, Vault does not populate the G.k.CN.3 data element.
|
SAF-81395 |
|
When a user runs the Re-generate Domestic Case action on a global Case after removing the Case Narrative value from a linked Localized Case, Vault does not populate the Localized Narrative on the Localized Case.
|
SAF-81601 |
|
After coding a term using WHODrug Link Korea, Vault adds the MFDS Standard Product code, instead of the Local MPID, to the Korea Drug field.
|
SAF-81672 |
|
In some cases upon selecting the Create Follow-Up action from the Inbox Item to Case Compare page, Vault produces a blank Follow-Up Summary on the Case Follow-Up Statement.
|
SAF-82109 |
|
When running a scheduled Signal Calculation, Signal excludes Cases that fall within the Reporting Period Start Date and End Date.
|
SAF-82237 |
Vault Connections
| Description |
Issue No. |
|
In Vaults using the PromoMats - Medical connection, Vault may create duplicate anchors for anchors in source documents that were created before 24R1, without persistent IDs.
|
DEV-847039 |
|
When using the RIM-PromoMats Connection for AdPromo Submissions, if the submission includes a document that references a submitted document within the same application, a publishing error may occur due to the Published Output Location being incorrectly set. To resolve the validation error, the user can manually select the 'Set Reference Leaf' action to correct the Published Output Location.
|
DEV-874876 |
|
When using the RIM-PromoMats connection for AdPromo submissions, content plan items may fail to successfully split and activate when multiple clean labels are present.
|
DEV-878748 |