Release Date: April 4, 2025 & April 11, 2025
The following applications may have different release dates: QualityOne client applications, RegulatoryOne, Safety, and Veeva Claims.
The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
Last Updated: April 14, 2025
Clinical Operations
| Description | Issue No. |
|---|---|
| An unexpected SDK error occurs when users attempt to transfer Subjects via the ClinOps-CDMS connection. | DEV-819596 |
| When users create a Procedure Definition record from a Procedure Template record, Vault displays an error message even though the record is created successfully. | DEV-830529 |
| When the Create Fee From Template user action is configured on the Fee Schedule lifecycle or the Upload Trip Report Question user action is configured on the Trip Report Template lifecycle for a Vault without the CTMS or Payments application enabled, the Vault displays an error log when it generates a Configuration or Compare report. | DEV-833155 |
| In some cases, clicking the Log in link in Site Connect Weekly Summary emails sends users to the incorrect tab, either the Safety Distribution tab instead of the Document Exchange tab or vice-versa. | DEV-834001 |
| An error occurs when the RIM-Clinical connection attempts to create a document in Clinical when the Subartifact field is set to Required. | DEV-834123 |
| Vault fails to generate Study milestones when Subject Group milestones are generated first. | DEV-840350 |
| If a user adds an Outcome Measure without data, Vault does not attach an error file when XML file generation fails. | DEV-840792 |
| In some cases, site users receive weekly email and in-application notifications for recalled documents. | DEV-840852 |
| When users create Investigator type Person records with OpenData Clinical, Vault does not populate the Address field in the OpenData Clinical Details section or create the corresponding Contact Information record. | DEV-841593 |
| When users create a Package to send to Site Connect and filter the list of documents by Process Name, the values in the Process Name drop-down menu do not load. | DEV-843501 |
| When a user or Vault runs the Seed Metric Records action for a Study, Study Country, Study Site, or Subject Group with inactive Metric records, Vault will create a duplicate record for any inactive Metric records. | DEV-846033 |
| In some cases, site users receive Document Exchange and Safety Distribution notifications for recalled documents. | DEV-848149 |
| Users encounter an unexpected error when they run the Test Model from Production Data action on the new Metadata Extraction Model. | DEV-848522 |
| Site Users are unable to see if the documents they have sent or received are restricted. | DEV-848563 |
| When the RIM-Clinical connection attempts to transfer many documents to Clinical, the process can run for over 30 minutes before raising an error. | DEV-848716 |
| Vault only picks up the latest 500 changes for SEC creation when a large number of updates occur to a document between job runs. | DEV-849910 |
| An error occurs where documents continue to display as unblinded in Document Grids when Sponsors or CROs change a Revise and Return document from unblinded to blinded after it is returned. | DEV-850926 |
| Translations may not appear for some parts of SiteConnect. | DEV-852271 |
| Self-Evident Corrections reflect unexpected field changes for blank text fields. | DEV-853484 |
| Under certain conditions, Vault may not generate .CSV files for Agreement Transfers created by a Daily TMF Transfer. | DEV-855606 |
| Documents do not appear for Sponsor/CRO users navigating to the Site Home > Document Exchange or Site Home > End of Study Media tab when they do not have Read permissions to the User Role Setup object. | DEV-856787 |
Commercial
| Description | Issue No. |
|---|---|
| Vault may fail to detect a duplicate Claim and incorrectly moves the copied Claim to its steady state if the user selects a value in the Reason for Copy picklist. | DEV-838494 |
| In some cases, in Vaults with a synonym library configured, the content similarity score cannot be calculated. | DEV-854835 |
Developer Features: MDL
| Description | Issue No. |
|---|---|
| After executing a RECREATE command for a Report component, columns referencing conditional fields may not continue to work as expected. | DEV-829630 |
| Recurring jobs do not execute as expected after daylight saving time begins. | DEV-844617 |
Developer Features: SDK
| Description | Issue No. |
|---|---|
| `FieldRuleResult#getValue` may incorrectly format responses and return an error when returning the default value set for a field rule. | DEV-796603 |
| When server code for a Custom Page does not call the required method #withTitle() when building a PageEventErrorResponse, the page does not show the expected error that the title cannot be null or empty. | DEV-830663 |
| When a user initiates a custom Document Action from a document, the page immediately refreshes and the notification banner disappears. | DEV-840405 |
Medical
| Description | Issue No. |
|---|---|
| In some cases, the OmniConnect Connection incorrectly follows inactive integration rules. | DEV-839580 |
Platform: Admin
| Description | Issue No. |
|---|---|
| An error is displayed when editing an SDK job definition when a single instance of the job is already scheduled. | DEV-781893 |
| In a cloned Vault with the tab_group__sys object marked as configuration data, a user's landing page value may be blank even if it is configured in the source Vault. | DEV-792797 |
| The record IDs in exported configuration data may not be consistent upon their import into another Vault. | DEV-796370 |
| An error may be displayed when deploying a formatted output template to a locked object. | DEV-843872 |
| When using the Retrieve Complete Audit History for a Single Object Record API to retrieve the audit history of a nonexistent record, a blank response is incorrectly returned instead of an exception. | DEV-847297 |
| Customers that opted their Vaults out of the "Summary Email Enhancements & User-Driven Notifications" feature in the same week as the 25R1.0 release may still see their notification templates summarized. | DEV-854474 |
Platform: Checklists
| Description | Issue No. |
|---|---|
| If a user switches languages on a translated checklist, the first section in the checklist may become hidden. | DEV-780056 |
| When users create a new Checklist Type and then delete it, they may encounter a server error when they click the link to the Checklist Type in the Vault notification. | DEV-787614 |
| When users change languages on a translated checklist, the screen may take longer to load than expected. | DEV-801573 |
| When a user clicks a breadcrumb on the Record Details page of a Checklist Design, they may receive a Page Not Found error. | DEV-833986 |
| When creating a new version of a Checklist Design, Vault may fail the operation if the Checklist Design contains a non-editable field. | DEV-854545 |
Platform: Documents
| Description | Issue No. |
|---|---|
| When enhanced overlays are enabled, the Delete (X) button remains incorrectly displayed after clicking Delete on an overlay template or signature page template and then canceling the deletion. | DEV-786576 |
| When adding a new XFA override to an overlay template, the Last Modified By value on the overlay templates is not updated. | DEV-814544 |
| In rare circumstances, an error is displayed when using the Download to PDF action. | DEV-815854 |
| When enhanced overlays are enabled, Vault incorrectly allows you to paste a table into the Watermark field in an overlay template. | DEV-816120 |
| When viewing overlay template details, hovering over truncated text in the Overlay Override table does not display a tooltip with the full text as expected. | DEV-817249 |
| Text may not be wrapped correctly in Form 3455 PDF files. | DEV-818790 |
| Line breaks are incorrectly rendered as spaces in Form 3455 PDF files. | DEV-818806 |
| eSignatures are not displayed on downloaded Form 3455 PDF files. | DEV-819540 |
| Users cannot edit or annotate an archived document, even though the Document Readiness panel indicates that the Annotation status is Successful. | DEV-821485 |
| Including a leading or trailing space in the Name of a Docrelationshiptype component may result in inconsistencies in migration packages, Vault Configuration reports, and Vault Comparison reports. | DEV-822046 |
| In rare circumstances, rendition generation takes longer than expected. | DEV-827826 |
| Vault does not populate Doctype components when creating migration packages, Vault Configuration reports, and Vault Comparison reports. | DEV-828875 |
| When enhanced overlays are enabled, downloaded PDF/A files with a rich-text overlay and a watermark have an excessively large file size. | DEV-829489 |
| When Merge Fields is enabed on a document, the Source Download Action Label produces inconsistent behavior. | DEV-831354 |
| In some cases, bringing forward an Auto or Approved Link annotation from a previous document version may create a duplicate annotation if the target version contains an identical Auto or Approved Link annotation. | DEV-842519 |
| Some merge fields tokens may not be merged correctly during document rendition. | DEV-843936 |
| The Where Used view displays brought forward Auto Link and Approved Link annotations as Manual. | DEV-846333 |
| Vault does not indicate whether header or footer content fits within the height limit when designing an enhanced overlay template. | DEV-846844 |
| Document logos may not be displayed in enhanced overlay template headers and footers when they exceed a height of 72 px. | DEV-850609 |
| While using the Automatic Mentioning in Collaborative Authoring feature, Vault fails to add workflow participants as editors on a SharePoint document unless the users have the User.ReadBasic.All permission in Azure. Additionally, if the users' UPNs in Azure do not match their email addresses as stored in Veeva Vault, the mention functionality does not mention them. Veeva is looking at a long term approach to handling this. | DEV-852975 |
Platform: Lifecycle & Workflow
| Description | Issue No. |
|---|---|
| In some cases, audit entries for document state changes may display out of order in the Audit Trail. | DEV-851154 |
Platform: Objects
| Description | Issue No. |
|---|---|
| In some cases, Object Type Translation is Not Applied In an Excel File When it is Exported From the Hierarchical Viewer | DEV-796072 |
| When there are 600 or more text fields, a record copy fails to save. | DEV-797095 |
| Values for standard and system-managed Roll-up fields are not displayed in object record list pages viewed through Business Admin. | DEV-797651 |
| Users may receive a server error after clicking Show in Tab on an object with a large number of fields. | DEV-797794 |
| Users may experience slow performance while changing the values of a picklist in a record if there are a large number of fields. | DEV-799025 |
| The Record Number field value increments when a new record is created, even if the field is not available for the record in question. | DEV-819010 |
| Under certain circumstances, Record Number fields are editable when they should not be. | DEV-819012 |
| Some UI elements may be missing from the Admin UI for objects with system managed fields. | DEV-820507 |
| If there is an action trigger assocoated with an obect, it can not be deleted. | DEV-826557 |
| In some cases, the Retrieve Page Layouts API returns duplicate layouts in the response details. | DEV-840036 |
| In some cases, users may encounter a server error when clicking a layout profile name on the Admin > Users & Groups > Layout Profiles page. | DEV-841912 |
| In some cases, users may encounter a server error when editing details on an object with a Source value of Application and when changing the Source value from Custom to Application. | DEV-846852 |
| In some cases, users may encounter a server error when attempting to delete an object layout. | DEV-848624 |
| Under certain circumstances, users may receive a Required field missing error on a picklist field with a visible value while attempting to save changes to a record. | DEV-852751 |
Platform: Performance & UI
| Description | Issue No. |
|---|---|
| In some cases, when a Page tab is configured with a query parameter, the query parameter is duplicated in the URL bar for the tab. | DEV-802702 |
| A light gray background may be incorrectly displayed at the bottom of some dialog boxes. | DEV-827953 |
| When viewing a Picklist field in Admin > Configuration> Objects > [Object] > Fields > [Picklist Field], translated labels may not align properly on screen. | DEV-850109 |
| When in-line editing a picklist field on the Object Record List page, the picklist drop-down resizes with the column's width. | DEV-850114 |
Platform: Reporting
| Description | Issue No. |
|---|---|
| An error is displayed when running a flash report for a Document report with invalid user values. | DEV-828573 |
| An error may be displayed when running a report with a formula field on a Document object. | DEV-843833 |
| An error may be displayed when running a report with a formula field on an Attachment object. | DEV-845435 |
| Performance may be decreased when viewing Vault CRM dashboards, depending on the dashboard's selected Account Country. | DEV-845852 |
| In some cases, if a Workflow with Document report is grouped by user-based workflow fields, such as Task Owner, the corresponding dashboard may fail to display all grouped fields. | DEV-846193 |
| Users may see an unintended value in the Configuration Report Component Types. | DEV-855595 |
Platform: Search & Filter
| Description | Issue No. |
|---|---|
| In some cases, removing superscripts may collate fi and fl into single characters. | DEV-804091 |
| When creating a saved view using VQL criteria, Vault allows Admins to use lookup relationships in the VQL criteria, which results in an error when attempting to load the view. | DEV-809282 |
| When a crosslink document is created and its source document is in non-steady state, the Full Text Search section in the Doc Readiness panel shows In Progress for the crosslink document instead of Unknown. | DEV-810977 |
| Under certain circumstances, users may encounter a Server having problems when attempting to add a document relationship. | DEV-813891 |
| When moving a column on a search grid using drag & drop, users may experience slow performance. | DEV-821453 |
| Under certain rare circumstances, users may encounter unexpected job failures. | DEV-850367 |
| When selecting a Lifecycle State filter, Vault may not display a filter option if an in, is not equal to, or equals operator is selected, or if the user attempts to type in the search filter. | DEV-854872 |
Platform: VeevaID
| Description | Issue No. |
|---|---|
| In rare cases, VeevaID may fail to send a user a four-digit verification code every 30 days. | DEV-836209 |
Quality
| Description | Issue No. |
|---|---|
| When the TRIA object page layout is configured with the Training Requirement Training Matrix section, Vault displays a server error to users attempting to manually create a TRIA record in Business Admin. | DEV-792933 |
| When a user hovers over a comment and a tooltip is visible, if they scroll the comment panel upward, the tooltip may appear above of the add comment form temporarily. | DEV-808428 |
| Users logged in as a System Admin can receive an insufficient privileges error when executing the Invite Inspector to VeevaID user action. | DEV-811885 |
| When users attempt to relate batches, the job can fail and the item creation status stays stuck in In Progress. | DEV-814323 |
| When the Batch manufacture date matches the Change Control or Change Plan implementation date, no item is created after users execute the Create Default Batch Disposition action. | DEV-816274 |
| Items are not created when the Batch manufacture date is set but the implementation date has a null value. | DEV-816921 |
| When an item is created for an input batch, Vault may display a Material/Batch Input reference from a primary batch. | DEV-816963 |
| A server error occurs when users attempt to resubmit a Spark message from a User Exception Item. | DEV-819139 |
| In a generated PDF for a Reason for Change record, the Reason for Change Control field is displayed as a blocked icon. | DEV-820792 |
| An unexpected error occurs when users attempt to create a Related Event record without a related record. | DEV-826542 |
| If an Action Step has no Read permission for the Step ID, Step Status, or Step Name fields, an unexpected error occurs when a user executes the Download as PDF action. | DEV-829211 |
| When users add a comment, the procedure prompt is not selectable for the comment if the procedure setting is blank (default for the field is Procedure Enabled). | DEV-830493 |
| If a user selects a comment from a dry run, which relates to a step on another page which has been deleted after the page was loaded, the user may receive a warning message twice that the step has been deleted. | DEV-831279 |
| The Quality Relationships panel's Document Relationships section excludes archived documents. | DEV-831511 |
| The Risk Builder tool is not respecting the Create permissions for the Assessment Risk Mitigation object. | DEV-832807 |
| When the Email Body section control is configured on one of the layouts for the Quality Event object, an unexpected error occurs when a user attempts to view a standard Quality Event record. | DEV-833248 |
| A server error occurs when users execute the Deep Copy action for template test scripts and the action is configured without the Copy to New Deliverable option. | DEV-842967 |
| When a customer enables dry run for test scripts and uses the Dry Run Authoring Review state as part of their pre-approval workflow, and an Author or Co-Author who is assigned a task uses the Author Test application page, the workflow Complete button does not appear. | DEV-846057 |
| When users remove some Suggested Match Terms while running a new recurrence check, Vault incorrectly displays the removed terms in the View Match Criteria and the Refresh Results dialogs. However, the search results are correct and do not consider any of the removed Suggested Match Terms. This issue occurs only when terms are removed and does not apply to the Refresh Results process. | DEV-847946 |
| When attempting to copy a source field on a User record to multiple corresponding target fields on a Person record, the Auto-Manage Persons job ends with errors encountered and does not process any additional records when at least one field does not meet copy criteria. | DEV-851512 |
| For new User records with matching Person record fields, the Auto-Manage Persons job creates a Person record but does not copy the matching User record fields. | DEV-851605 |
| An unknown or unexpected error occurs when users have insufficient permissions assigned for the Auditor Role object. | DEV-852414 |
QualityOne
| Description | Issue No. |
|---|---|
| When users without Read permission for the Characteristic field on the Inspection Plan Requirement object select an Inspection Plan from the drop-down in the Control Chart section on Material records, Vault displays a blank page and returns an error message in the browser console. | DEV-788119 |
| For Currency-type fields in related object sections on Audit Report Printable Views, Vault does not display the currency abbreviation (for instance, USD) before the field value. | DEV-810877 |
Regulatory
| Description | Issue No. |
|---|---|
| When a Registered detail record with an Attachment is included in a Registration Data Verification workflow, Vault displays the Attachment’s temporary file ID instead of its filename within data grids. Once committed, Vault properly lists the Attachment by its filename within applicable object records. | DEV-811741 |
| In some cases, documents are not rendered when the source document is updated to viewable rendition and gets stuck in "Generating Viewable Rendition." | DEV-816844 |
| In some cases, direct data manger jobs fail due to an error in processing the active_dossier_loader__v object. | DEV-825791 |
| In some cases, Vault generates an exception when creating Edit API Requests. | DEV-829116 |
| When synchronizing content plans, matched document reorder updates may fail when the EDL item has more than 500 matched documents. | DEV-831873 |
| In some cases, users receive an error for eStar submisssion imports. | DEV-840368 |
| In some cases, a placeholder is published on Deduplication scenario when a user matches an existing document to a Content Plan Item with a duplicate Published Output Location. | DEV-845314 |
| Publishing may fail when large PDFs are matched to Content Plan Items and the Source For Published Document field is set to Source Document. | DEV-845566 |
| When a user selects a Change Item to be created but does not select an Application, the Create Related Records wizard creates Activity Change Items according to the results CSV, but does not display them in the preview. | DEV-846485 |
| In some cases, duplicate on-demand publishing jobs are not cleared from the queue. | DEV-846958 |
| In some cases, publishing fails when running on-demand on an Expected Document List item and the order of the document is updated. | DEV-847278 |
| When a parallel on-demand publishing job fails, the job name is not populated. | DEV-847932 |
| In some cases AU Rule 1.1 may report a false positive for 3.2 published submissions. | DEV-850840 |
Safety
The Safety release, including all Platform known issues, is targeted for tentative availability on April 10, 2025 & April 18, 2025.
| Description | Issue No. |
|---|---|
| After promoting an Inbox Item with an Adverse Event with Onset and Cessation field values, the Inbox Item to Case Compare page incorrectly indicates the event was modified if the Duration (Status) field is not included on the page's layout. | SAF-70044 |
| In some cases, if SafetyDocs encounters an error when generating reports while running the Schedule Obligation action, Vault does not send an error notification. | SAF-74750 |
| Cases generated from the Copy Case action do not have Case Unique Number values. | SAF-74920 |
| In Vaults with the Enable Localization-based Mapping on Import setting enabled, in some cases when importing an Inbox Item, Vault unexpectedly maps product dose text values to both global and localized fields. | SAF-75731 |
| The Registration Holder/Applicant and Product (Coded) localized fields on domestic Case Products appear editable but the values do not save upon selecting the Save button. | SAF-76106 |
| In some cases when transferring AS2 types of Connections between Vaults, no confirmation dialog is displayed after selecting Allow Transfer or Cancel Transfer on the Connection. | SAF-76499 |
| In some cases, after unblinding a Case Product and adding new indications or dosages, Vault incorrectly maps the new values to the localized Case Product records. | SAF-76602 |
| In some cases, after running a Workbench Dashboard or running a preview on a Workbench View and selecting the column header to sort the results, Workbench displays the list of records in an unexpected order. | SAF-76670 |
| In some cases, when updating the Indication (Reported) field on a Case Product record from a nullFlavor to a coded term, Vault fails to update the Product Indication card header to the coded MedDRA term. | SAF-76828 |
| SafetyDocs cannot save a Product Alias with an Alias value longer than 128 characters. | SAF-77174 |
| When editing a Product on a Domestic Case, the Indication (Reported) fields display unexpectedly, with labels misaligned with input fields, the Auto-code button enabled when no input has been made, and confirmation and failure messages displaying in an unexpected font. | SAF-77205 |
Vault Connections
| Description | Issue No. |
|---|---|
| When using the RIM-PromoMats Connection, all Applicant records must be successfully created or updated in order for any Application records to be successfully created or updated in PromoMats. | DEV-839859 |
Veeva Claims
The Veeva Claims release, including all Platform known issues, is targeted for tentative availability on April 22, 2025.
| Description | Issue No. |
|---|---|
| When the Auto Populate Statement Translations action runs as a step in a workflow with the "Use workflow for single object record" checkbox unselected, Vault displays a server error. | OLS-36318 |
| When the Automate Element Creation action runs as a step in a workflow with the "Use workflow for single object record" checkbox unselected, the action completes but does not generate Elements. | OLS-36363 |