A maintenance release contains fixes for issues affecting customer Vaults in production environments. Maintenance releases can occasionally include enhancements, for example, a time-sensitive regulatory requirement. This page covers maintenance releases deployed to General Release Vaults only. We communicate 24 hours prior to a maintenance release. There may be a short service disruption during deployment.

This list only covers fixes for issues that impact 23R2 General Release versions of Safety Vaults. The list of fixed issues is subject to change until the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.

We number maintenance releases for Safety by appending the number of the Safety-specific maintenance release to the General Release number. The most recent Vault General Release is 23R2.0, so our maintenance releases for this version are 23R2.0.2, 23R2.0.3, and so on.

Vault frequently delivers Platform maintenance releases. Safety deploys these Platform maintenance releases at a later date, along with any required fixes to Safety. For details on Platform fixes in these maintenance releases, see 23R2 Maintenance Releases.


Last Updated: November 17, 2023

November 21, 2023

Release Number: 23.2.0.15 | Build Number: 345

Description Issue No.
When Inbox Item Medical Events or Product Indications include trailing white spaces, after Case promotion the system creates duplicate MedDRA records.   SAF-49850

November 14, 2023

Release Number: 23.2.0.14 | Build Number: 344

Description Issue No.
When generating FDA E2B(R2) Combination Product reports for Cases where the Device Report Type field includes Public Health Risk, the A.1.9 data element is not populated with code 4 unless the Case Product is a Device.   SAF-49959

November 7, 2023

Release Number: 23.2.0.13 | Build Number: 340

Description Issue No.
When an Inbox Item includes a Study Product with a Drug Role of Concomitant, after Case promotion the Study Product is Blinded.   SAF-47965
When creating AERs from E2B-import through Vault AS2 Gateway, ACK2 messages are not sent.   SAF-49159
After importing a high volume of Cases, if indexing of migrated cases for duplicate search is initiated, in some instances the process fails.   SAF-48974

October 31, 2023

Release Number: 23.2.0.12 | Build Number: 334

Description Issue No.
When generating E2B(R2) files for Cases with multiple indications, B.4 Drug(s) Information blocks can now be generated for each indication. Previously, indications other than the first one on the Case were exported to the B.4.k.19 Additional Information on Drug (free text) data element.
Enablement: Support
 
SAF-46205
In some instances, non-AS2 Connections are activated by AS2 Connection-only triggers.   SAF-47798
During cross reporting, expected back reporting Transmissions are not generated when back reporting is configured on related agency Transmission Profiles.   SAF-49061
When generating Substance Aliases, the system does not reference the 250-character Substance Name and Localized Substance Name fields.   SAF-49268

October 24, 2023

Release Number: 23.2.0.11 | Build Number: 327

Description Issue No.
When creating a Follow-up Case or merging to an In-flight Case, the Case-level Reporter Country field is not updated.   SAF-43369
On Domestic Cases for Japan, when imported E2B files include Case Assessment Results data, Localized Narrative documents are not generated after Case promotion.   SAF-47944
On Inbox Items created from imported E2B(R2) files, the Patient RoA TermID Version is always set to 2.0 regardless of the version in the Route of Administration record.   SAF-49006
When the Localization record for Japanese (Japan) is set to generate Localized Assessments for Case Product Registrations, Domestic Case creation fails for inbox items with Localization set to "Japanese".   SAF-45649
When generating Transmissions for Company Product Case Products, the Transmission Product Type set up on the Product Registration is not used to match to the Product Types set up on the Transmission Profile Scope.   SAF-47443
One Last Time reports are generated for destinations that do not have back reporting configured on the Transmission Profile.   SAF-48204
In some instances, system performance is slower than expected when loading individual Inbox Items.   SAF-47239
Localized Reason Omitted records are not included in cloned Vaults.   SAF-47184
In Vaults cloned from a Vault with a link to the gateway service, the Sync the Connection to Gateway action is prevented for AS2 Gateways.   SAF-47634
Errors occur when refreshing a sandbox from a snapshot of a Vault with AS2 Connections.   SAF-47803

October 17, 2023

Release Number: 23.2.0.10 | Build Number: 317

Description Issue No.
During Case promotion, merging to an In-flight Case does not complete when there are more than 500 Case Assessment Expectedness records, and the Inbox Item remains unprocessed in the system.   SAF-46707
During External Product coding, if the Country Obtained field is populated with "United Kindom (Northern Ireland)" or "United Kingdom (Great Britain)", when the WHODrug Browser is opened the country filter is set incorrectly.   SAF-43648
When generating PMDA E2B(R3) files for a Study Case where there is no Localized Study child record for Japan, the C.5.2 data element is not included in the file.   SAF-47001
When generating FDA 3500A files for Cases with Devices or Combination Products with Devices, multiple checkboxes are not selected in the H.1 Type of Reportable Event field when they should be.   SAF-47066
When generating Transmissions for imported Cases, validation failures related to MedDRA version and dates occur when the data is valid.   SAF-48339

October 12, 2023

Release Number: 23.2.0.9 | Build Number: N/A

Description Issue No.
Smart MedDRA Coding now supports MedDRA dictionary version 26.1.   SAF-47765

October 10, 2023

Release Number: 23.2.0.8 | Build Number: 312

Description Issue No.
When importing an E2B file received through API transmission, if the Inbound Transmission specifies an Origin Organization where the PV Agreement field is set to Agent, the New Info Date field on the Inbox Item is set to the Transmission Generated date.   SAF-47959
Warnings don't appear when the Case Product Dosage Frequency field is missing either a unit or number value.   SAF-45081
AS2 Connections now supports submissions to the Russian Health Authority (RZN).
Enablement: Support
 
SAF-47922

October 3, 2023

Release Number: 23.2.0.7 | Build Number: 305

Description Issue No.
When an E2B file does not include both values and units for First Dose Latency and Last Dose Latency, neither of the data elements are imported and the related Case Assessments are not generated.   SAF-44214
When importing E2B files through an AS2 gateway, ACK2 messages are not sent.   SAF-47099
When creating Follow-Up Cases, Expectedness values from initial Cases are changed on the Assessments and Case Assessment Expectedness sections of Follow-Up Cases.   SAF-40548
When Case Access Group security is enabled, a server error occurs when attempting to view Cases if the user does not have Read permission on hidden fields in the Drug History section.   SAF-47130
When Narrative document templates have merge tokens formatted in a table, after updating the Narrative on a blinded Case using that template, in some instances the Narrative preview and generated XML files do not reflect the changes.   SAF-47546
When generating Individual Case Safety Reports (ICSRs), exporting multiple Device Follow-Up Type values for a single device is supported. On FDA MedWatch 3500A reports, multiple checkboxes can be selected in the H2 If Follow Up, What Type? field. On VAERS E2B(R3) reports, the FDA.G.k.12.r.2.r If follow-up, what type? data element repeats for each selected follow-up type. On FDA E2B(R2) reports, multiple B.4.k.20.FDA.18.1 data elements can be set to 1. Support for this feature requires configuring the new Device Follow-Up Type field. For more information, contact Veeva Support.   SAF-46262
The system does not correctly identify whether Company-Product Combination Products have Device-type Product Constituents or other types of Product Constituents when generating FDA MedWatch 3500A, FDA E2B (R2) and E2B (R3), and EMA E2B (R3) files.   SAF-45308

September 26, 2023

Release Number: 23.2.0.6 | Build Number: 297

Description Issue No.
When a foreign Localized Study Case includes Substance records but no Transmissions, changing the Case Study Product on Follow-up Cases is prevented.   SAF-45867
Headers from Narrative documents are appearing in generated ICSRs, resulting in non-compliant Transmissions.   SAF-48093
When generating PMDA E2B(R3) reports, if the Case Product Dosage Route of Administration field is set to Unknown, the G.k.4.r.10.1 Route of Administration data element tag is incomplete and the G.k.4.r.10.2a Route of Administration TermID Version Date / Number and G.k.4.r.10.2b Route of Administration TermID data elements are exported although they should not be.   SAF-46318
In some cases, users may experience performance issues when viewing Cases.   SAF-47205

September 19, 2023

Release Number: 23.2.0.5 | Build Number: 293

Description Issue No.
Entering multiple values in the Device Follow-Up Type field is now supported. For more information, contact Veeva Support.   SAF-46546
When a case narrative is updated, the narrative preview and generated XML file do not reflect these changes.   SAF-46100
Submissions are prevented when a single Reporting Rule is overridden by multiple Rules within another Rule Set.   SAF-46771
Safety Rule Configuration Reports do not correctly apply more than two levels of inheritance.   SAF-47048
Safety Rule Set Configuration Reports do not include Rule Set Parameters for inherited Rules.   SAF-47082
One Last Time (OLT) reporting is prevented if a previous Case version includes an inactive Transmission Profile or Organization.   SAF-47329
When using Case Access Group security, Case role assignment does not consider the Localization set on the User Access Group Assignment record.   SAF-46088

September 12, 2023

Release Number: 23.2.0.4 | Build Number: 280

Description Issue No.
Inbox items cannot be created from JSON files if the values entered in Controlled Vocabulary fields are invalid.   SAF-42899
After importing Cases received through version 23.2 of the Intake JSON API to Inbox Items, the Reasons Omitted fields are not populated.   SAF-47079
In some instances, WHODrug-coded Substance Names for External Products are missing parentheses, leading to incorrect population in the B.4.k.2.2 Substance / Specified Substance Name data element of E2B(R2) reports.   SAF-44531
When generating E2B files, Dose Forms from the Controlled Vocabulary are not truncated to 50 characters.   SAF-45515
The "Product" Reporting Rule Parameter does not evaluate whether Cases contain Company Products.   SAF-46175
When Combination Products made up of drug and device constituents are added to a Case, the device constituent is incorrectly included in the Most Conservative Product/Assessment (MCP/A) on the submission.   SAF-46711

September 7, 2023

Release Number: 23.2.0.3 | Build Number: 258

Description Issue No.
When merging an Inbox Item to an In-Flight Case, after selecting new Assessment and Assessment Result values on the Case Compare page, the values are not updated on the new Case version.   SAF-45479
For unblinded Cases, changing the Study Report Type to a custom value breaks the blind on Product Names.   SAF-42695
The system automatically voids Cases when there are no Primary Products or Assessments in their source E2B files, and the resulting error message does not reflect the real issue.   SAF-46260
When a PMDA Case has multiple LRDs, the values entered in some J2 fields and Localized Case Comments are mapped from the wrong LRD upon export.   SAF-44906
Reporting Rules are not evaluated correctly for Reporting Families with Product Registrations.   SAF-44332