The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
| Description |
Issue No. |
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When users have more than one Fee Schedule Template record checked out, Vault updates the incorrect record when users attempt to make updates to a specific Fee Schedule.
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DEV-1002734 |
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The Check for Updates action does not display changes in the Protocol Group Design section of the Disclosure record.
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DEV-1002931 |
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When users create a new ODC Investigator record and link it to a VeevaID User, the Prior Person records do not contain ODC related field values but the Prior Contact Information record does.
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DEV-1006393 |
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When a user links a VeevaID User record to an ODC-Investigator record, Vault does not update the prior Person record but does update the prior Contact Information record. When a user links a NonVeevaID User record to an ODC-Investigator record, Vault updates the prior Person record but does not update the prior Contact Information record.
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DEV-1006397 |
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The Bulk Download API access control incorrectly allows CRA users to download documents related to sites that they do not have access to.
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DEV-1008585 |
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The Apply Template EDL action label and notification templates do not translate in Vault.
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DEV-1009941 |
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Bulk creating Outreach Survey Person records via Vault Loader allows users to create multiple Outreach Survey Person records with the Sender Type value of From for an Outreach Campaign.
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DEV-1011521 |
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The Milestone Planning View automatically changes any updated Planned or Actual Finish Date values to the day prior to the date entered.
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DEV-1011531 |
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A server error occurs when users attempt to remove the Tax Rate Total field value while the Tax Rate is in use.
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DEV-1012306 |
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In some cases, the Log in to Site Connect link in Document Exchange emails redirects users to an empty table.
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DEV-1013038 |
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The Generate Subsequent CTN action does not complete successfully when duplicate study product records exist for a study.
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DEV-1014421 |
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Vault sends site users internal, sponsor-facing notifications stating that the sponsor has received documents.
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DEV-1014788 |
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Vault does not display the expected error for the Proposed Reporting Member State section when the selected Member State record is deleted.
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DEV-1015415 |
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When a user attempts to create an Update Site Staff Change Request, Vault incorrectly limits the dates users can select in the calendar view.
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DEV-1019471 |
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Once a user completes the sign task, Vault does not display the document in the All Documents section but does continue to display the document in the Sent and Received sections.
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DEV-1019978 |
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The Add Site Staff dialog header does not display when users launch the dialog from the 1572 Form.
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DEV-1020238 |
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When a Study Person SHA is in the Scheduled state, users cannot view or select the Study Person's assigned Responsibilities and Vault does not run the email in use validation.
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DEV-1020964 |
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The Apply Template EDL Updates (Bulk) action is provisioned as Active instead of Inactive.
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DEV-1022505 |
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Adding a Role with a future Start and End Date value to an existing Site User removes the user's access to the Site.
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DEV-1022625 |
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The Archive Study job completes with unexpected errors when users manually execute the Initiate Study Archival action.
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DEV-1023474 |
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Users can edit the Available in All Lifecycle States checkbox for the Apply Template EDL Updates (Bulk) action.
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DEV-1025105 |
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An error occurs when users initiate the Archive Study job for multiple studies simultaneously.
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DEV-1026553 |
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When users open the Date Picker or Modify buttons, the menus do not scroll with the rest of the Disclosure Form.
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DEV-1027250 |
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The browser window closes after users perform the Bulk Copy Issue action.
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DEV-1029474 |
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CTMS Transfer does not transfer Study Site Address records when the Country value is different than the Study Country value.
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DEV-958678 |
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Users experience a server error when they attempt to create a Study Site Address Rule Override for CTMS Transfer.
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DEV-966415 |
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When users select the Copy Record user action on an existing EU Notification Disclosure record, Vault prevents users from saving the new record after they change the Disclosure Subtype value.
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DEV-985216 |
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In some instances, the CRM/Clinical Operations Transfer job runs successfully when the Clinical Operations - CRM Connection is in the Pending state.
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DEV-989206 |
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Vault lists the Change Request Workflow Owner as System instead of the Site User for Study Site Plan Item updates to Forecasted values.
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DEV-992630 |
| Description |
Issue No. |
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The text boxes and labels in the Edit About Widget dialog are misaligned.
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DEV-1005200 |
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Quick Check Agent is running the ISI check when the related ISI document is not searchable.
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DEV-1010382 |
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The Content Agent can incorrectly trigger Mismatch and Discrepancy warnings in the MLR Reviewer Summary when evaluating already aligned documents.
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DEV-1014061 |
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Quick Check Agent cannot run on a document without text that also has lifecycle state entry criteria that blocks the document from entering that state when Quick Check Agent has not run.
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DEV-1017426 |
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The Spelling and Grammar checks in the Quick Check Agent can experience the following issues: the Introspection Rule is set too high for handling minor OCR extraction errors; instructions text is being flagged along with the scannable content of a document; section ordering is inconsistent; the Reason Output field has no register or format constraint, which allows for a nonprofessional tone in the feedback.
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DEV-1018350 |
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The Content Agent may provide a contradictory answer when answering questions that require scanning multiple pages, counting items, or verifying claims.
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DEV-1018964 |
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Quick Check Agent Phrase Assessment may not flag issues in a document due to a JSON error.
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DEV-1021048 |
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Quick Check Agent may assume that a Boxed Warning is present if its context includes page images to inspect.
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DEV-1021368 |
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Quick Check Agent may render user-facing output in the wrong language.
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DEV-1022101 |
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Text is overlapping at the top of the Edit Document Widgets dialog.
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DEV-999795 |
| Description |
Issue No. |
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Admins are able to delete custom LLM connection records that are referenced in the Basic LLM and Advanced LLM fields in Veeva AI Settings.
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DEV-1001528 |
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In some cases, changes to the Basic LLM and Advanced LLM settings in Veeva AI Settings applies to new custom agent instances and not existing, active custom agent instances.
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DEV-1001538 |
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In some cases, Admins can edit system and standard agent objectives and agent action instructions via API.
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DEV-1005478 |
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In some cases, if Text is selected in a document agent context, an agent action may fail to include the document text even though it is searchable in the document's viewable rendition.
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DEV-1005862 |
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If a user executes an action in Veeva AI Chat and then navigates to the Vault Home page using the direct URL, Veeva AI Chat remains open if it is in Panel or Float view.
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DEV-1006368 |
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Admins may encounter an error when including an AI agent username in a UserName() function within an Action Trigger.
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DEV-1007097 |
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In some cases, LLM guardrails may incorrectly block an agent action from executing.
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DEV-1007612 |
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Vault may not clear LLM Token Usage values when a sandbox is created from a parent Vault or a snapshot is refreshed.
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DEV-1007826 |
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In some cases, using special characters, such as &, <, or >, in document or object agent context field configuration created through MDL may return an error.
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DEV-1009320 |
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Admins may encounter a server error when entering decimal places in the 30-Day Alert Limit field in Admin > Settings > Veeva AI Settings.
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DEV-1010545 |
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Admins may encounter an error when adding over 19 agent context or agent actions.
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DEV-1011023 |
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The Allow Other Participants in Checklist Workflows flag has help text in the UI that mentions enabling and disabling, but it is actually a one-way flag.
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DEV-1020206 |
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In some cases, users may encounter a timeout when attempting to export an audit.
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DEV-1024897 |
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Single record audit queries in the public API return an unexpected error in cases where an events filter is applied.
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DEV-1025635 |
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Admins without the Agent: Read permission may encounter a server error when attempting to access the Agent Traces log.
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DEV-1026385 |
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In some cases, some French translations may be inaccurate in Veeva AI Chat.
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DEV-949452 |
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If Veeva AI Chat panel is open in Panel view, it is included when audit reports are printed to PDF.
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DEV-966714 |
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In some cases, document agent actions that use agent context may return an error stating the document content is empty and the agent cannot complete the action.
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DEV-990381 |
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In some cases, if the Basic LLM or Advanced LLM setting is changed in Veeva AI Settings, Veeva AI Chat will use the previous LLM connection in existing conversations.
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DEV-990632 |
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Users may encounter an unexpected error when executing a document agent action that uses Text, Page Images, and Source File in the agent context.
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DEV-995071 |
| Description |
Issue No. |
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An error is displayed when using the Vault Java SDK or Vault API to move a video annotation on a document under Legal Hold.
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DEV-1011619 |
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Under some circumstances, merge fields in Excel files are not populated correctly.
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DEV-1015573 |
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After updating a Vault's linked File Staging, rendition reuse jobs may fail, causing users to be unable to import or export files.
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DEV-1016633 |
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Under some circumstances, OCR-extracted text displayed in the document viewer is different from the extracted text sent to Quick Check Agent.
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DEV-1021051 |
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Overlay text applied to PDF/A files is not always transparent as expected.
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DEV-1022704 |
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When creating a document, entering an invalid date, clicking Save, and then clicking Today to enter today's date, the Save button is disabled.
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DEV-1023546 |
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Under some circumstances, OCR does not extract text well in high resolution files with small text.
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DEV-1023958 |
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When creating a CrossLink document with the CrossLink Source Type set to "Source document's source file and rendition", the Rendition Status page incorrectly displays the Viewable Rendition Type as Manual Upload.
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DEV-973129 |
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Under some circumstances, text extracted during OCR may be missing spaces.
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DEV-996374 |
| Description |
Issue No. |
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When users attempt to assign the Complaint Agent or Deviation Agent user to the Owner role from the Quality Team section, Vault displays an error message and does not complete the assignment.
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DEV-1006957 |
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In some cases, when the Complaint or Deviation Agent is generating a narrative summary, the "Working on it..." tooltip is misaligned.
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DEV-1010551 |
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Vault fails to generate a document from a workflow job step when a field on the originating object record has the same name but different data type as a required field on the target document.
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DEV-1015877 |
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Under certain circumstances, users may experience a server error after moving a Document Change Control record to the In Document Impact Assessment state.
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DEV-1020633 |
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In rare cases, Vault displays a server error after users perform the Reassign External Collaborators action.
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DEV-1021580 |
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Vault incorrectly displays system-managed document relationships to users in the Quality Relationships panel.
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DEV-1022499 |
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In some cases, a summary generation icon displays next to the CAPA Plan Summary or Investigation Summary and Conclusion field on records, even if the corresponding agent action is inactive.
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DEV-1022512 |
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In some cases, Vault fails to update fields on Document Change Request records.
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DEV-982762 |
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Vault may display validation errors for UK MHRA Adverse Event Reports on the wrong field.
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DEV-991513 |
| Description |
Issue No. |
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When creating Registered Shelf Life and Storage records in bulk, the related Vault job times out.
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DEV-1000102 |
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When the Activity object does not have any object types, the Assess Local Activities viewer flags inactive impact fields as missing.
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DEV-1000820 |
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The view as root filter is not preserved when launching a new Match Document Mode action from the Content Plan Viewer.
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DEV-1000910 |
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EAEU Rule 39 fails with partial Published Output Location in failure message.
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DEV-1004092 |
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The new Match Document Mode action redirects users to the Business Admin view on an old automation Vault.
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DEV-1004769 |
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The Match Document Mode Action redirects to Page not found when there are missing permissions to Business Admin or the target tab is Inactive.
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DEV-1004847 |
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The Content Plan Viewer Name column is misaligned with the right panel when a user has permission to a Content Plan Item record but the Content Plan Item cannot be displayed in the context of the Content Plan hierarchy.
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DEV-1005199 |
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The Assess Local Activities viewer users receive an error when viewing the maximum number of columns (20) then selecting/deselecting the Local Disposition or Other Impact filter chips.
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DEV-1006103 |
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The Assess Local Activities viewer's Needs Attention filter chip does not filter out Activity records.
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DEV-1006156 |
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In some cases invalid tokens are displayed on Active Dossier Templates.
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DEV-1008030 |
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When importing out-of-order, in Submission filtered view, COU merges within an existing section despite having different keywords as the COUs in that section.
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DEV-1008871 |
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When a user clicks the Where Used in Archive link on a Submissions Archive document associated with an eCTD 4.0 Group Title Keyword, the Submissions Archive Viewer may enter a continuous loading state and fail to expand the corresponding section in the Submissions Archive hierarchical structure.
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DEV-1009450 |
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When using the Excel Tree with all Descendants export in the Submissions Archive Viewer, the Excel output file with Selected Columns "ICH Document Type" and "Site ID" columns are not populated for Group Title rows (where applicable).
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DEV-1009903 |
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When an Assess Local Activities user inline edits a Yes/No field configured to appear as a checkbox, Vault saves the update but does not display it in the grid until the page is refreshed.
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DEV-1010728 |
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Users cannot use the existing action to launch Match Document Mode when the enhanced action for this feature is not configured on the Content Plan Item lifecycle.
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DEV-1011194 |
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When a Content Plan Viewer user updates a Content Plan Item's Expected Steady State Count to be less than or equal to the All Document Count, then launches match document mode, the match document mode user interface skips the Content Plan Item.
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DEV-1011195 |
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Manage Registered Details wizard users can experience extremely slow UI response times when working with a large number of records.
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DEV-1011350 |
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The Referenced Document ID is not updated when inactivating the Content Plan Item continuously.
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DEV-1012678 |
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It's possible for an Inactive ADT to have an Active child if the child is activated after the parent is de-activated. When this happens, the expectation is that ADTs above the Active ADT should be treated as Active for the purposes of ancestor creation. However, an error is thrown instead.
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DEV-1013403 |
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The Submissions Archive Viewer displays raw Japan PMDA Health Authority code values (e.g., jp_adam_20250328) instead of user-friendly labels in the Grid and Keyword hovercards.
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DEV-1013547 |
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The suggested Match Document Mode action is missing when the checkbox "Available on all lifecycle states" is checked.
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DEV-1015774 |
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The Content Plan Viewer record action menu icon button is not vertically center aligned.
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DEV-1016129 |
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The Content Plan Viewer's match document mode does not display filters for custom text fields configured within the Content Plan Matching Field picklist.
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DEV-1017308 |
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Some standard object page layouts updated in 26R1 are missing sections.
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DEV-1022728 |
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Content Plan Viewer users cannot load match document mode when a Content Plan Item's name includes special characters.
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DEV-1023517 |
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The Target Document and Target Content Plan Item columns sort incorrectly in Link Evaluator.
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DEV-1024853 |
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Users receive a server error immediately running a MultiPass report when the report view has a Field Level Security restricted field.
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DEV-978672 |
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The Column Target Content Plan Item and Target Document are not sortable.
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DEV-986442 |
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The API response includes the matched document when the matched Content Plan Item is inactive.
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DEV-996326 |
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In some cases, users get different results for same data set up and API request when setting up Document Set's Activity join incorrectly.
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DEV-999031 |
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Submissions Archive Viewer may incorrectly display an "Empty Section Indicator" for sections containing documents. This occurs when eCTD 4.0 submissions involving a Suspend operation are imported out of sequential order.
|
DEV-999196 |
| Description |
Issue No. |
|
In Vaults using Veeva AI for Safety, after running the Intake Agent on certain documents, Vault does not populate fields on the Inbox Item as expected.
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DEV-1027342 |
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For Inbox Items processed by the Intake Agent, the Language on the Case Qualification tab of the Document Intake Highlighter panel is blank for non-localized English source documents.
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DEV-1001387 |
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When attempting to create a follow-up Case or merge an Inbox Item to an in-flight Case, if both the Case and the Inbox Item contain a Reason Omitted value on the same field, Vault experiences an error and does not create or merge data to the Case.
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SAF-91031 |
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In some cases after encountering a validation error and cancelling an attempted edit to the WHODrug Dictionary record, upon re-entering Edit mode, the Active WHODrug Version field displays the unsaved value.
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SAF-91556 |
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When users open a generated Inbox Item in Active state for which source data has not yet completely loaded, Vault displays a server error.
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SAF-94955 |
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When running a scheduled Workbench Report Set that includes a view with over 1,000,000 rows, the Safety Scheduler Job fails to generate the Workbench Reports.
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SAF-95847 |
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When manually running the Workbench Daily Full Data Sync Job, the job fails.
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SAF-96660 |
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Vault sets Public Access Link Expiration Dates to 30 days from the date on which Vault sends a follow-up questionnaire, regardless of the configured Follow-up Questionnaire Rules.
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SAF-96945 |
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On the Inbox Item to Case Compare page, Vault merges data for sections with more than 500 records when the user has selected Ignore All.
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SAF-97358 |
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When generating PMDA Form 8 files, Vault uses a Chinese font for Japanese characters.
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SAF-97734 |
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When sending Repeat Use Web Intake Forms, Vault does not treat verified email addresses as case-insensitive and sends an email for each unique email address, regardless of case.
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SAF-98400 |
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In some cases, when running the Workbench Daily Full Data Sync Job, Workbench fails to generate Workbench Views.
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SAF-98455 |
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On the Inbox Item to Case Compare page, in some cases, Vault displays data inconsistently on page load and upon changing filter selections.
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SAF-98482 |
In some cases when running a Workbench Report using a Signal Case Series view with a stratified EBGM SQL query, Signal returns lower than expected case counts for some Product-Event Combinations. When running a Stratified EBGM SQL query, Vault returns lower than expected case counts for some Product-Event Combinations, which can cause higher EBGM, EB05, and EB95 scores.
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SAF-99259 |
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In Vaults with the Enable Device Constituent Case Assessments setting enabled, when evaluating a Safety Rule Set with the Individual Device Transmission reporting rule parameter set to Yes, Vault considers device-type Study Products to be eligible for evaluation only if the device has a Product Registration and does not generate individual device Transmissions.
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SAF-99648 |
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In some cases when running a Signal Calculation for a data set that includes a Case with multiple versions, Signal excludes certain cases from Case counts.
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SAF-99766 |
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In Vaults with the Enable Localization-based Mapping on Import setting disabled, when importing a non-English report containing reported indication details related to a Transmission Profile with a Localization-based Mapping on Import value of Import to Local Fields, Vault populates the non-English reported indication data to the English field instead of the native language field on the Inbox Item.
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SAF-99884 |
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In some cases, Workbench fails to create an Excel Workbook when running the Download All as Excel Workbook action on a Workbench Report Set.
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SAF-99964 |