The issues listed below may impact Vault functionality for some users. We are actively investigating all known issues and will be providing fixes and updated information in future Vault releases.
| Description |
Issue No. |
|
When users take a new transfer action, the CTMS Transfer Agreement .CSV file includes a new, unnecessary row.
|
DEV-863525 |
|
Vault does not create the new Investigator records in Vault when a New Investigator DCR is accepted.
|
DEV-907736 |
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In Vaults with Digital Publishing enabled, deleting a document marked for Digital Publishing creates an error when running the Digital Publishing Withdrawal job.
|
DEV-910962 |
|
The integration jobs connected to ClinicalTrials.gov PRS API time out when there are >1600 records in the organization.
|
DEV-911806 |
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In Vaults with the Digital Publishing flag on but no connected S3 bucket, an incorrect error message displays when users run the Generate Custom XLM action.
|
DEV-922069 |
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When users add or delete an Arm or Outcome Measure, users must save twice before running the Validate action.
|
DEV-927359 |
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When a Vault connected to another Vault by CTMS or TMF Transfer is deleted, users experience an error when attempting to delete the Clinical Network Override Agreement record.
|
DEV-928369 |
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When users run the Import job, Vault creates new duplicate Disclosure records for Studies with existing Disclosure records where no Registration record exists.
|
DEV-932298 |
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Some validation messages for the Validate action on US Results appear above the incorrect table
|
DEV-932323 |
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Vault does not translate the CTN Attachment Applicant Name label.
|
DEV-934290 |
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SiteConnect Upload does not respect CDX field defaults.
|
DEV-934341 |
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Vault displays a timeout error when users attempt to send End of Study Medial with large participant files from an eCOA Vault to a Clinical Operations Vault.
|
DEV-936644 |
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Vault does not create the TMF Export Document Listing and names exported documents using an unknown naming convention.
|
DEV-939899 |
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Vault updates the End Date value for all Study Person Responsibilities when a user updates the Study Person record's End Date to be in the past.
|
DEV-942000 |
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Users encounter an error when attempting to send Study or Country level documents to sites via the Revise and Return action.
|
DEV-943023 |
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The SiteFrontDoorTrigger trigger intermittently fails when users attempt to enable the Site Connect User field.
|
DEV-944286 |
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When users attempt to batch by EDL Items, Vault adds every EDL item to each batch.
|
DEV-944800 |
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Vault displays a server error when users attempt to deactivate a Transfer Agreement for a deleted Vault.
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DEV-944886 |
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The Fee Selection Template flag is not available in the Admin user interface.
|
DEV-945391 |
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Vault does not generate the expected documents when a user selects a Site level Template Expected Document for auto-request.
|
DEV-945629 |
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Vault displays a white screen when attempting to open Disclosure records for users set to specific timezones.
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DEV-949639 |
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An error occurs when users attempt to update the Block Auto-doc Exchange field from Blocked to Allowed using the bulk action on Milestone records.
|
DEV-952152 |
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Vault fails to transfer records with a CDX field default value other than the source value for the required fields.
|
DEV-953087 |
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In some cases, the Roles and Responsibilities Configuration Migration job for Site Connect fails to update permission sets or create custom matching and sharing rules for Vault.
|
DEV-954831 |
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Vault runs validation on the Site List section early and displays as complete before users refresh the page.
|
DEV-955978 |
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Users do not receive an email or notification when the Generate XML action completes successfully.
|
DEV-956023 |
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Vault fails to load US Registration and US Results Disclosure records for users with the Disclosure Specialist security profile.
|
DEV-957595 |
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Users receive an error when attempting to select a Study Team Role configured to have a Document Exchange Recipient and Primary or Secondary Safety Recipient for Studies only set to either Document Exchange or Safety Distribution.
|
DEV-958848 |
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In some cases, a server error occurs when users open the Connections section of the Connections tab.
|
DEV-960591 |
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The Menu Items list box continues to move when users scroll through the Results Disclosure record edit page.
|
DEV-960702 |
| Description |
Issue No. |
|
Under certain circumstances, when attempting to create a sandbox, users may receive a success notification, but no sandbox is created.
|
DEV-899833 |
|
Agent Actions in Veeva AI Chat may fail to correctly render markdown tables.
|
DEV-907624 |
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If a default LLM connection is not setup in Admin > Settings > Veeva AI Settings, users encounter a server error when attempting to access Veeva AI Chat. In addition, if the LLM Connection Authorization record is inactive or missing necessary information, no error is encountered in Veeva AI Chat.
|
DEV-908937 |
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After changing a role's permissions, the Library list view may incorrectly show or hide documents based on the previous permissions.
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DEV-923203 |
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When Veeva AI Chat returns a long response, the window scrolls to the bottom of the response, causing users to scroll up to see the full response.
|
DEV-924947 |
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In cases where a user has implicit read permission from Tree Security, Sharing Settings may not accurately reflect that permission.
|
DEV-926469 |
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When users attempt to print a Vault page with Veeva AI Chat open, the print preview cuts off the chat window.
|
DEV-926960 |
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In some cases, when users cancel an in progress action in Veeva AI Chat or navigate away from the window and come back later to initiate another action, the chat responds with a "conversation is in use" error message.
|
DEV-930034 |
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In some cases, while viewing a Job Definition, the page does not remain greyed out until the Job Admin Parameters section is fully loaded.
|
DEV-930731 |
|
In some cases, system messages in Veeva AI Chat, such as "Working on it" and "It's taking a bit longer to get a response" are not translated to the user's current Vault language.
|
DEV-931308 |
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In some cases, when a conversation reaches its maximum size in Veeva AI Chat, users can continue to initiate actions within the same conversation.
|
DEV-934507 |
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Users may encounter an error when adding an Agent Tool to an inactive Agent Action or if the Agent Action's Agent is inactive.
|
DEV-936532 |
|
In some cases, when selecting an object record action in Veeva AI Chat, the response may return related record information not available in Vault.
|
DEV-937803 |
|
Agent Context can return the values of fields that are hidden from a user by object layout rules.
|
DEV-938028 |
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Users may encounter a server error when saving an Agent Tool configuration with a blank required field.
|
DEV-938831 |
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In some cases, when users ask a question to Veeva AI chat as a follow up to an executed action, AI Chat may execute the action again instead of answering the question.
|
DEV-939933 |
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In some cases, when users click Ask Questions or submit a question prompt to a Base Document or Object Agent, Veeva AI Chat responds with a system error.
|
DEV-940112 |
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In some cases, an LLM guardrail may mistakenly prevent conversations on appropriate actions in Veeva AI Chat.
|
DEV-941145 |
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In cases where the Start Date day has a higher numeric value than the Start Date month in locales using the dd/mm/yyyy format, the Log In As button may be disabled.
|
DEV-943110 |
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In some cases, Veeva AI chat may not display any actions when the Vault page is refreshed with the chat window open.
|
DEV-945808 |
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In rare instances, Veeva AI Chat may respond with an "Object ID exceeds character limit" error when an object record action is executed.
|
DEV-946426 |
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In some rare cases, using a translated language to invoke a response from Veeva AI Chat may bypass guardrail protections configured in the LLM.
|
DEV-947251 |
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In some cases, users can execute actions in Veeva AI Chat if the default LLM's Connection Authorization record is inactive.
|
DEV-947632 |
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In some cases, if a VPK component contains a field used in an Agent Tool VQL query, no validation errors are encountered when the VPK is imported.
|
DEV-949928 |
|
Veeva AI Chat may not recognize object fields configured with the ""Values must be unique"" setting enabled.
|
DEV-951045 |
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When creating a sandbox Vault, standard LLM Connection Authorization records are inactivated on the copied Vault and the Provider and Model Name fields are cleared.
|
DEV-955090 |
|
In some cases, when users edit an Input field in a VQL Query Agent Tool, the Edit Input dialog may unexpectedly close.
|
DEV-955391 |
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In some cases, users do not receive an error message when a custom Object Agent is created with an inactive object type.
|
DEV-955710 |
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In some cases, users do not receive an error message when a custom Object Agent is created with an inactive object.
|
DEV-956231 |
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In some cases, when Veeva AI Chat responds to an action with an error message, the error is not saved in the chat history and users may receive a server error after refreshing the page.
|
DEV-956632 |
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In some cases, users may receive a "Something went wrong" error message each time an action is selected in Veeva AI Chat.
|
DEV-957251 |
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In some circumstances, when editing a Date Based Object Operation or SDK job definition from the Action menu, the page becomes nonresponsive.
|
DEV-957636 |
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In some cases, Veeva AI Chat may respond with a "System encountered unrecoverable error" message if inappropriate language is used in a chat.
|
DEV-958779 |
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In some cases, Document Agent Context that includes the document's source file content may return an incorrect error message if the document used in the Agent Action exceeds the LLM's size limit.
|
DEV-958837 |
| Description |
Issue No. |
|
When a Spanish-language user exports a binder or document, Vault displays the "Only include the versions selected/bound" option and help text in English.
|
DEV-889776 |
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When one user modifies a document while another user is bulk exporting that document, Vault produces inconsistent results when the document updates impact the bulk export filters.
|
DEV-893545 |
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Vault does not generate viewable renditions for .CSV files with ANSI encoding.
|
DEV-924747 |
|
In some circumstances, controlled document templates are not updated to the latest steady state version of a document when the document enters the steady state.
|
DEV-930277 |
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The page extraction value may be applied incorrectly to viewable renditions of signed and certified PDFs when the Post-Processing Support for PDFs with Security setting is enabled.
|
DEV-931139 |
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In some circumstances, Vault adds a blank page to the end of Word formatted output PDFs.
|
DEV-932276 |
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When copying a standard matrix report, the drill down report columns are displayed in a different order in the report copy.
|
DEV-933992 |
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In some cases, when a user views a video, the video player initially displays at a smaller width, then resizes to the correct width.
|
DEV-942774 |
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After re-rendering a video with annotations, Vault displays the video's Annotations (All) count as zero.
|
DEV-950231 |
| Description |
Issue No. |
|
In some circumstances, picklist values in label sets are not displayed in reports.
|
DEV-909237 |
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Results are not displayed in reports for formula fields that contain Created By, Last Modified By, and cycle time functions.
|
DEV-927810 |
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Created By and Last Modified By union fields are not displayed in formula fields in Union-All reports.
|
DEV-928602 |
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In matrix reports with lookup fields for lifecycles and states used in grouping, drilling down in the report displays no results.
|
DEV-930921 |
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The cycle time calculation may be incorrect in Process Monitor when the Start State is set to Last Time Entered and End State is set to First Time In.
|
DEV-930963 |
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Performance is decreased when drilling down on dashboard charts with more than 2,000 records.
|
DEV-931106 |
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After changing your device's timezone to a future timezone, when you select a Timeframe date in a Process View, the date reverts to the previous date.
|
DEV-937827 |
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When using Advanced Search when adding an additional filter in a Process View, a blank page is displayed.
|
DEV-940038 |
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Object labels for Additional Filters in Process Monitor may be displayed incorrectly for object reference fields with multiple levels.
|
DEV-940065 |
|
The page navigation breadcrumb links in Process Monitor are not displayed after changing a Process View, attempting to leave the page without saving changes, and then saving the changes.
|
DEV-942390 |
|
Incomplete variants may be displayed in the Variants panel in a Process View when using the Entered End State date.
|
DEV-945653 |
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When a lifecycle state is deleted that is currently used in a running Process View, an error is displayed.
|
DEV-953664 |
|
When running a Process View with a large amount of records, the estimated wait time in the loading message may be incorrect.
|
DEV-953763 |
|
When running a Process View where no records have entered both the start and end states, a server error is displayed.
|
DEV-955333 |
|
An error is displayed when running a Process View that has an additional filter of Lifecycle State is not equal to Closed.
|
DEV-955399 |
|
When changing the process in a Process View with unsaved additional filters, an error is displayed.
|
DEV-955458 |
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When selecting a different subprocess in a Process View that has a custom chart with a grouping field on the current subprocess, an error is displayed.
|
DEV-956475 |
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In some circumstances, additional filters may not display as successfully added after changing the process in a Process View.
|
DEV-956848 |
|
When running a report that uses a "contains (insensitive)" operator, a generic error message is displayed.
|
DEV-957861 |
| Description |
Issue No. |
|
When returning quiz results for a large quiz (e.g., three sections with 50 questions each), Vault displays a server error and does not present the Results section.
|
DEV-900713 |
|
When a workflow participant group is configured using the "Use role as participants" option, users in the selected role do not receive document participant training credit.
|
DEV-913236 |
|
Vault displays an error on a Test Step record if the Executor is not assigned to a document role via the Sharing Settings, or if their role is changed. Vault may also display an error if users revoking and granting document view permissions through the lifecycle.
|
DEV-921912 |
|
After you upgrade Vault Product Surveillance to use EU MIR 7.3.1, text in Adverse Event Reports may appear distorted or squashed.
|
DEV-928890 |
|
Under certain circumstances, Vault displays a server error when the "Start checklist" action runs.
|
DEV-931245 |
|
A validation error occurs if the country on an Adverse Event Report is set to US but there is no state code selected.
|
DEV-937967 |
|
Users are able to scan and select more than 100 records on the Controlled Copies for Reconciliation page. Vault only supports selection of less than 100 records on this page.
|
DEV-939291 |
|
In some cases, users are unable to start workflows from the Controlled Copies for Reconciliation page if they select 100 records.
|
DEV-939299 |
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When generating follow-up Adverse Event Reports, Vault may fail to render non-mandatory field values.
|
DEV-939704 |
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In Vaults not licensed for the Validation Management application, Vault may incorrectly run the Template Requirement Migration job, resulting in an error.
|
DEV-939737 |
|
In some cases, fields removed from the Target section of the Fields for Document Association Criteria on Visual Hierarchy Configurations are still visible.
|
DEV-940712 |
|
Users cannot execute lifecycle actions on manually closed Batch Disposition Items and does not display actions for Batch Disposition Checks when their user role is set through Application Security.
|
DEV-941063 |
|
Users may experience an error after changing the state of multiple Controlled Copies for Reconciliation records.
|
DEV-958574 |
| Description |
Issue No. |
|
A global content plan is created when an active dossier template on a referenced application is inactive.
|
DEV-912339 |
|
The Show in Tab button in the Activities dialog opens a standalone page without an event filter.
|
DEV-919035 |
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Users receive an erro when running the bulk edit document action but no permission to root content plan.
|
DEV-928846 |
|
Users can not open a breadcrumb in a new tab with cmd/ctrl + click after selecting a document set cell on the Content Plan Viewer.
|
DEV-930602 |
|
The data grid is not refreshed upon closing the error dialog due to no primary submission populated on the root Global Content Plan.
|
DEV-930886 |
|
In some cases the the Health Authority Response document is not created if the originating and response applications are different.
|
DEV-931549 |
|
In some cases, Vault does not bulk create some Submission and Regulatory Objective relationship records (Active Substance, Extended eCTD Keyword) when Dynamic Validation is disabled.
|
DEV-932479 |
|
In some cases, eCTD 4.0 JP 1.6 Validation takes longer than expected.
|
DEV-933101 |
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In some cases, the Create Related Records wizard does not replace records with defaulted fields.
|
DEV-936922 |
|
When running on demand publishing and validation, the submission level rules are run twice.
|
DEV-937341 |
|
JO v1.1 Rule 12.9 fails when the leaf references a document from another Content Plan Item/Module.
|
DEV-937474 |
|
Vault fails to create return bookmarks when users continuously baseline TOC Content Plan Items.
|
DEV-939256 |
|
An error occurs when publishing a content plan that contains both an ICH study report and a JP specific study report.
|
DEV-939271 |
|
The import logic to reuse CDN based on section name is not casing sensitive.
|
DEV-941774 |
|
The floating action menu appears at an incorrect position near the last selected cell before applying wrap/truncate cell text.
|
DEV-942600 |
|
When committing updates without a preview, the results files for the Create Related Records and Update Local Regulatory Information wizards display "Not Applicable" for the Parent Record ID of Labeling Concepts.
|
DEV-942725 |
|
Auto Return Bookmarks are created for the root table of contents even if the root table of contents was published as placeholder.
|
DEV-946756 |
|
Import of an eCTD 4.0 submission into Submissions Archive may fail in cases where a single quote is present in the Keyword Code or Keyword Display Name attributes in the XML.
|
DEV-952487 |
|
In some cases, there are sub-level correspondence nodes where the parent field failed to be populated from the migration.
|
DEV-954531 |
|
In certain cases, Submissions Archive fails when a eCTD 4.0 Document UUID in the Submission Unit XML exceeds 36 characters.
|
DEV-955274 |
| Description |
Issue No. |
|
In some cases when running the Create Statistical Data action on a Signal Calculation Run, Signal fails to complete the action.
|
SAF-84763 |
|
The Do not copy this field in Copy Record option on the Alias Type field of the Product Alias object is set to false.
|
SAF-85854 |
|
When previewing the Signal Calculation results, fields that do not exist on the Statistical Data object do not appear in the Preview section.
|
SAF-86424 |
|
In some cases when running a DSUR or PBRER Workbench Report that contains a Case without a Study Type field value, Workbench includes unexpected Cases in the report.
|
SAF-86647 |
|
In some cases, Online Safety Forms throw an error when a respondent inputs a value containing multiple comma-separated items in the Previously Reported Reference Number(s) field.
|
SAF-86906 |
|
In Vaults with the Enable Isolation of Blinded Product Information setting enabled, when reviewing the Inbox Item to Case Compare page for an Inbox Item that contains a concomitant Product, Vault displays blinded and unblinded Products as manual match options for open label Products.
|
SAF-86957 |
|
In some cases when validating FDA E2B(R3) files, Validation Criteria pass for the FDA.G.k.9.i.2.r.3 and FDA.G.k.12.r.11.r data elements when they should fail.
|
SAF-87123 |
|
Upon saving a Brazilian Portuguese coded MedDRA term to an Inbox Item, Vault displays the MedDRA term in English.
|
SAF-87421 |
|
Vault does not recognize custom states added to the States to Include picklist, resulting in some Cases not being evaluated against Individual Case Routing Criteria.
|
SAF-87847 |
|
In some cases, Workbench encounters an error and gets stuck in a loading state upon selecting the Run in Background action on a Workbench Report.
|
SAF-88633 |
|
When running a Workbench Report that includes a Case with a Narrative Preview value containing a backslash (\), Workbench fails to generate the Workbench Report CSV file.
|
SAF-88743 |
|
In some cases when editing an Inbox Item or a Case with a Combination Product, Vault does not map the Combination Product or Product Constituent data to the Inbox Item or Case.
|
SAF-88988 |
|
In some cases when generating Inbox Items from emails, Vault creates but does not link all non-retransmittable documents to the Inbox Item.
|
SAF-89046 |
|
In some cases, Workbench times out and does not produce Workbench Reports when running a DSUR Workbench Report Set with an Aggregate Reporting Group that contains a large number of Studies.
|
SAF-89097 |
When generating a CIOMS I (Chinese) form, Vault does not map the complete narrative from the Localized Case or the MedDRA Preferred Term (PT) Chinese name into the CIOMS I (Chinese) field 7 + 13 Describe Reaction(s).
When generating a CIOMS I (Chinese) form, Vault does not map the complete narrative from the Localized Case or the MedDRA Preferred Term (PT) Chinese name into the CIOMS I (Chinese) field 7 + 13 Describe Reaction(s) or the CIOMS I (Chinese) field 23 Other Relevant History.
|
SAF-89253 |
|
In rare instances, when Quality users send two Complaints with Case Numbers to a Safety Vault through the Quality-Safety Connection using a single Transfer to Safety action, Vault does not mark as follow-up or populate the Case field on one or both Inbox Items.
|
SAF-89254 |
|
When generating an NMPA E2B(R3) file for a Case with a patient that has a Country value of China, Vault exports both D.CN.1 and D.CN.2 data element values.
|
SAF-89309 |
|
In some cases, Signal encounters an error and does not display a preview when running the Preview action on a Signal Calculation Run that contains an advanced Signal Calculation with any Signal Calculation Mappings.
|
SAF-89669 |
|
In some cases, Workbench encounters an error when attempting to generate a Workbench View that is dependent on the Workbench DSUR / PBRER Principal Workbench View.
|
SAF-89683 |
|
For Workbench Dashboards, after triggering the Export to CSV or Generate and Run Report action, Vault times out and fails to create a CSV file or to create a CSV and Excel file, respectively.
|
SAF-89736 |
|
When a Workbench Dashboard is configured to follow a safety view's sort order, after selecting a column header on one of its Workbench Dashboard Components, Workbench does not sort the data by the selected column.
|
SAF-89941 |
|
In some cases when coding an External Product using the WHODrug Search browser, Safety does not populate the TermID Version field on the generated Substance records, triggering a validation error.
|
SAF-90116 |
|
In some cases when running the Signal Monthly Calculate and Create Data job, Signal unexpectedly returns cumulative Case count results for scheduled Signal Calculations.
|
SAF-90187 |
|
In some cases after selecting the Download As Case Series option on a Workbench Report, the generated file contains a blank row.
|
SAF-90674 |
|
In some cases upon removing a Yes/No filter from a Workbench Dashboard, Workbench encounters an error and displays a blank dashboard.
|
SAF-90836 |
|
In Vaults configured to isolate blinded clinical trial information and with the Exclude reporting rule parameter set to Placebo, when creating a Distribution for a double-blinded Study Case with an unblinded Case Product record for the Placebo, the reporting rule engine evaluates the blinded record instead of the unblinded record.
|
SAF-90868 |
|
In some cases after running a Generate CIOMS I Collection action on a Workbench Report, Workbench encounters an error and fails to generate the Case Collection.
|
SAF-90991 |