A maintenance release contains fixes for issues affecting customer Vaults in production environments. Maintenance releases can occasionally include enhancements, for example, a time-sensitive regulatory requirement. This page covers maintenance releases deployed to General Release Vaults only. We communicate 24 hours prior to a maintenance release. There may be a short service disruption during deployment.

This list only covers fixes for issues that impact 24R2 General Release versions of Safety Vaults. The list of fixed issues is subject to change until the release occurs. When we identify issues to fix in a maintenance release, we attempt to get them into the earliest release possible. Sometimes, we target a specific release but are not able to deliver a fix early enough for full testing. In situations like this, we postpone the fix for a later release and strike out the description in this list.

We number maintenance releases for Safety by appending the number of the Safety-specific maintenance release to the General Release number. The most recent Vault General Release is 24R2.0, so our maintenance releases for this version are 24R2.0.2, 24R2.0.3, and so on.

Vault frequently delivers Platform maintenance releases. Safety deploys these Platform maintenance releases at a later date, along with any required fixes to Safety. For details on Platform fixes in these maintenance releases, see 24R2 Maintenance Releases.


Last Updated: October 7, 2024

October 8, 2024

Release Number: 24R2.0.9 | Build Number: 241

Description Issue No.
When adding Company Products to Inbox Items and Cases, the Product Browser displays Product matches for the reported Product only if Vault does not find a Product Registration match.   SAF-58795
When an unblinded Study Case with multiple products is exported to an E2B file, the values of the G.k.2.3.r.1 Substance / Specified Substance Name data element are mapped incorrectly.   SAF-62323
For Vaults configured to isolate blinded product information on clinical trial study Cases, when promoting an Inbox Item to a follow-up Case, Vault displays an error message if a record is ignored or deleted on the Inbox Item to Case Compare page.   SAF-64177
When a Case Identifier is manually entered and then deleted from an Inbox Item, Vault no longer matches using any available ID during duplicate detection.   SAF-64264
Vaults configured with any time zone ahead of Greenwich Mean Time (GMT) cannot generate PSMF PDFs.   SAF-64654
When users set up in a User Access Group Assignment record with a specified country click Compare Details on the Potential Matches page, Vault displays an error message.   SAF-64712
AS2 Connections cannot process binary or unreadable characters inside an MDN. Vault does not move rule engine-created Submissions resulting from the Void Case action to a Deleted state type.   SAF-64714
After running the Copy Record action on a Case child record, Vault copies the Compare ID to the new record instead of generating a new ID.   SAF-64913
Vault cannot promote E2B-imported Inbox Items with very large volumes of suspect Case Products to new Cases.   SAF-65147

October 1, 2024

Release Number: 24R2.0.8 | Build Number: 225

Description Issue No.
If the reported product changes between the initial and follow-up Case versions, Vault displays an authorization error when non-Vault Owner users run the Evaluate Reporting Obligations action on Localized Cases.   SAF-56193
This update optimizes code for generating expectedness based on Datasheets for blinded Study Products. This will be available for configuration in a future release.   SAF-62577
After sending a gateway transmission, Vault does not receive ACKs that are UTF-16 encoded.   SAF-62673
Validation fails when a case contact's email address includes special characters other than single or double quotes.   SAF-63549
Case Processors without the required role permissions can edit Cases in the Promoted state that were created from E2B-imported Inbox Items. Case Processors without the required role permissions can edit Inbox Items in the Promoted state that were created from E2B-imported Inbox Items.   SAF-64173
AS2 Connections cannot process binary or unreadable characters inside an MDN.   SAF-64262
When receiving EMA gateway ACKs, if the root value precedes the extension value in the XML file, Vault does not populate the Destination ID value on Transmissions.   SAF-64597
This update optimizes code for aggregate reports to support product registration detail selection when generating Submissions. This will be available for configuration in a future release.   SAF-64800
Due to a caching issue, in some instances, Vault uses the incorrect template when sending follow-up correspondence to case reporters.   SAF-64923

September 17, 2024

Release Number: 24R2.0.6 | Build Number: 209

Description Issue No.
In some instances, users may experience performance issues when promoting a Case due to inefficient DME Watchlist evaluation and caching.   SAF-61572
When creating a Japan domestic follow-up Case, Vault does not copy the value in the System Generated LRD Category field of the Local Reporting Details section of the previous Japan Localized Case version to the follow-up Japan Localized Case. This can result in Vault generating unnecessary Local Reporting Details and Submissions after users run the Generate Local Reporting Details action.   SAF-62322
PMDA E2B(R3) reports include Section D for all PMDA Reporting Categories.  This fix has been moved to a future release. SAF-62533
In the EMA ICSR Reporting Rule Set, the Study Type parameter on the Downgrade to Non-Serious rule is configured for "Other Studies" instead of "Other Study".   SAF-62535
The AE in Jurisdiction Source reporting rule parameter is case-sensitive.   SAF-62775
Vault cannot evaluate custom Validation Criteria that contain single quotes.   SAF-63569
If a global Case has multiple Localized Cases, when generating Case Product Registration records on a related Japan Localized Case, Vault does not populate the Due in Days field.   SAF-63610
When evaluating a Case with custom Validation Criteria, if the Local Expedited Criteria field is blank on a Transmission for a previous Case version and there is a One Last Time reporting rule set to "Same as Previous" for the related Inbound Transmission origin, Vault sets the new Transmission record to the Validation Error state.   SAF-63874
After merging a PSMF binder to a PDF, Vault does not apply the configured sharing rules.   SAF-64105
Vault does not include the Case Checklist Rule Assignment, Checklist Creation Rule, and Checklist Creation Rule Criteria objects in audit trails by default.  This fix has been moved to a future release. SAF-64743

September 10, 2024

Release Number: 24R2.0.5 | Build Number: 197

Description Issue No.
After receiving an ACK response to a gateway submission, Vault does not populate the ACK.B.r.2 Local Report Number in the Destination Case ID field of the associated Transmission record.   SAF-60483
This update optimizes code for syncing global and localized follow-up cases. This will be available for configuration in a future release.   SAF-61855
This update optimizes code for syncing global and localized case narratives. This will be available for configuration in a future release.   SAF-61873
Transmission Output Templates do not generate multiple submissions to the same agency or multiple distributions to the same partner. If the due date is not less than the rule's Due Date, Vault ignores the applicable Transmission Profile.   SAF-62361
This update optimizes the Vault Safety reporting rule engine in preparation for case reportability classifications. This will be available for configuration in a future release.   SAF-62662

August 27, 2024

Release Number: 24R2.0.4 | Build Number: 186

Description Issue No.
In some cases, users receive an error when merging to an in-flight Case if the Inbox Items were created using the Safety-EDC Vault Connection.   SAF-62113
In Vaults with the Clinical Trials: Isolate Blinded Product Information enabled, some entry actions may not execute on Study Cases and Vault displays a system error message.   SAF-63012

August 18, 2024

Release Number: 24R2.0.3 | Build Number: 181

Description Issue No.
In some situations, when a PMDA localized case does not yet exist on the global case but validations are run, customers may experience an unexpected validation criteria failure for PMDA submittable cases.   SAF-63392

August 16, 2024

Release Number: 24R2.0.2 | Build Number: 179

Description Issue No.
Following reporting rule evaluation on Follow-up Cases with multiple PMDA cross reporting obligations, Vault displays an error message and prevents some actions, such as generating Transmissions or calculating due dates.   SAF-63127