Release Date: October 17, 2025


This release includes fixes for the following issues:

Last Updated: October 17, 2025

Clinical Operations

Description Issue No.
Vault displays a 'Page not found' error page when users attempt to click Monitoring Event links in the Monitoring Homepage tab.   DEV-914437
The All Specialty Groups field does not display in the ODC Details section for Excluded Investigator records when users attempt to edit the records.   DEV-921485*
When users transfer Safety Distributions to Clinical Operations Vaults, the system creates crosslinks for archived Studies.   DEV-923089*
The system displays ODC-managed fields on Excluded Investigator and Excluded Institution records as editable for users without the proper Edit permissions.   DEV-927686*
Vault Owners are unable to bulk delete Review Comments in the Business Admin tab.   DEV-928441
The Select All option for the Mark As Read function for Safety Distributions does not work for Sites with over 500 completed Safety Distributions.   DEV-928803
Under certain circumstances, users may intermittently receive an error when creating a new country.   DEV-929351
Users experience an error that causes SSCR approvals to fail when there is a Role value change with a future date that has conflicting responsibilities.   DEV-930305*
In cases where multiple integration definitions exist, the Clinical Operations - EDC Connection may incorrectly create duplicate procedure definitions.   DEV-930993
When users run the Recalculate Milestone Completeness job for next Milestones and a validation rule fails, the system displays a critical server error instead of a validation rule error message.   DEV-931288*
The CTN validation error message text displays in black instead of red.   DEV-931562*
Vault incorrectly calculates Disclosure Licensing for enforcement.   DEV-931641*
In Vaults with Milestone Autocompletion enabled, validation rules do not populate the Actual Finish Date value on the next Milestone.   DEV-931675*
When users create OpenData Clinical Data Change Requests, the system sets the Vault Import time to every three hours instead of every hour.   DEV-931690*
Users experience an unexpected server error when they attempt to disable the Enable Fee Selection Template setting when the Vault has two approved Fee Schedule Templates instead of the expected error message.   DEV-931738*
An unexpected error occurs when users update the chunk size and attempt to transfer End-of-Study Media from an eCOA Vault to a Clinical Operations Vault, causing the documents to show incorrect version histories.   DEV-932146*
When performing Resend to New Study Personnel on a batch of Distribution Tasks, the notifications may not be properly batched, causing the user to receive a separate notification email for each Distribution Task being resent.   DEV-932434
The TMF Export job fails when a document has multiples fields with the same label.   DEV-933189*
The Safety Connection Item Processing Error messaging for Study errors was unclear about the filetype of the associated file.   DEV-933321*
In some cases TMF Bot fails to process digitally signed PDFs.   DEV-933531
Users cannot clear the OpenData ID on ODC-managed Investigator records by editing the Details section.   DEV-934162*
When users attempt to update ODC-managed fields via the Search and Select dialog, the system only saves changes for the OpenData ID field and no other ODC-managed fields.   DEV-934354*
Vault continues to display the previous Role value for active Study Person records with no role when users attempt to edit the Study Person record.   DEV-934472*
When users select the 'Document to Revise & Return TO THIS SITE' action for multi-site documents, the system displays incorrect documents in the Document Selection dialog or displays a warning message.   DEV-935038*
Vault fails to send emails when users attempt to bulk resend Distribution Tasks when an existing Distribution Task Recipient exists on any of the Distribution Tasks.   DEV-936598*
An error occurs when users attempt to approve more than one Fee Schedule when the Generate Seperate Payment Request field is selected for the Study Organizations.   DEV-937178*
Vault truncates audit csv file names when users run the TMF Export job if there is a period in the file name.   DEV-937355*

Commercial

Description Issue No.
Vault may fail to display extracted URLs in Privacy Policy Link and Unsubscribe Link quality checks.   DEV-886338*
Vault may incorrectly report missing alt text for images for the Accessibility quality check.   DEV-929817*
Users may experience a server error while viewing the Quick Check Agent panel if the document type includes hidden fields.   DEV-931336*
Under certain circumstances, Vault generates incorrect MD5 checksums in eCTD Submission Ready Documents.   DEV-936620
When the Quick Check Agent entry criteria is configured on a document lifecycle, Vault incorrectly includes the document version in the error message.   DEV-936932*

Developer Features: API

Description Issue No.
Direct Data document extracts may return the latest_version__v field as a Number field instead of Boolean.   DEV-932287*
After using the Update Multiple Document Templates API to update templates, when attempting to download the updated template files, the previous template files are downloaded instead.   DEV-933588*
In rare cases, Direct Data object extracts may return the incorrect lifecycle state value.   DEV-939721*

Medical

Description Issue No.
In some cases, while viewing a Communication Platform via the Pillars tab, scrolling in the sidebar results in unexpected behavior.   DEV-920207*
When Medical Inquiry users attempt to add attachments to a Case Response, the Fulfillment Documents section unexpectedly reloads several times.   DEV-931522*
Under certain circumstances, Vault fails to import all HCO data and additional contact information from OpenData.   DEV-933652*
In Vaults configured for telephony support, Vault may fail to display Case Contacts in the Contact Search dialog if multiple Case Contacts include the same phone number.   DEV-934550
Vault may fail to properly format bullet points and italicized text in rich text fields on Scientific Communication Platforms.   DEV-935384*
Under certain circumstances, Vault incorrectly displays a No Contacts Found message in Vaults configured for telephony support.   DEV-936718
Vault may take longer than expected to load Case Contacts in the Search: Case Contact dialog.   DEV-937186*

Multichannel

Description Issue No.
In some cases, Vault fails to create Distribution records for documents using the Medical Information lifecycle.   DEV-922476

Platform: Admin

Description Issue No.
Timeout Duration is not an available column to display on the SDK Job Metadata page.   DEV-925605*
Users can create an SDK Job Metadata with a Timeout Duration of 0 hours.   DEV-927017*
In some cases, date-based object jobs may fail for objects with no object types if they include optional notifications in their job definition.   DEV-927547

Platform: Authentication

Description Issue No.
In some cases, users encounter an invalid token error when attempting to update fields on a notification template.   DEV-931624

Platform: Documents

Description Issue No.
File size reduction may time out and fail for documents with advanced overlays.   DEV-830773*
In cases where "Allow viewing and annotation of protected PDF files" and PPS are both enabled and the source file is an image, XFA manual renditions are incorrectly sent for OCR.   DEV-906941*
Document checks are not available for translation.   DEV-912791*
Users may receive an error due to a corrupt PDF rendition when attempting to archive a Study.   DEV-921778
When bulk creating documents via API, no journal events are created for some field updates.   DEV-925904*
When using the Generate Document from Document Template function, the system may generate extra blank lines in rich text fields, and the Clear Formatting option cannot remove them.   DEV-926961
Text may overlap in PDF renditions after flattening.   DEV-930879*
Under certain circumstances, manual rendition downloads fail when uploading a regular PDF with PDF/A enabled.   DEV-930900*
The system may fail to create renditions for PDFs with destinations and embedded links.   DEV-931789*
Picklist field values with commas are displayed incorrectly in Word formatted outputs.   DEV-932133
In generated Word formatted outputs, the Cancel icon is displayed in the incorrect location for field values the user does not have permission to view.   DEV-934031*
In some cases, signed and certified manual renditions do not have post processing applied on download.   DEV-934064*
When changing the Department of an Expected Document to a non-default value and uploading a Document to the Expected Document, the Department value on the Expected Document reverts to the default value.   DEV-934498
When auto-populating a required document reference field with a specific document version and there is only one document available, Vault displays a network error banner.   DEV-934515*
Translations are missing for File Security labels, descriptions, and values.   DEV-934522*
Vault does not create documents on demo sandbox Vaults which clone documents from the source.   DEV-935446*
When the document owner uses the Make a Copy action on a document without having the Edit Relationships permission on the document's lifecycle starting state, an internal error message is displayed rather than displaying information about the missing permission.   DEV-935506
Users who enabled and then disabled the PPS setting may find that "Allow viewing and annotation of protected PDF files" is no longer enabled in their Vault.   DEV-935535*
When using the Make a Copy action on a document with a Large Size Asset rendition over 4GB, the "Copy Content (Large Size Asset not included)" checkbox is incorrectly disabled.   DEV-936031*

Platform: Email & Notifications

Description Issue No.
Under certain circumstances, inbound emails in the Email to Vault service may bounce.   DEV-937797

Platform: Expressions

Description Issue No.
Under some circumstances, when editing an object record with a blank multi-value picklist, an error is displayed.   DEV-935788*

Platform: Lifecycle & Workflow

Description Issue No.
Under certain conditions, when using the Retrieve Workflow Task Action Details API, fields included in the task and verdict may not display their Label Set values.   DEV-934046*
Workflow actions that change states resulting in Entry Criteria errors display all error message text in a bulleted list rather than only the specific Entry Criteria validation errors.   DEV-939652*

Platform: Objects

Description Issue No.
In some cases, the Retrieve Attachment Field Files Export Results API may return a "Success" response status when the Export Attachment Field Files job has failed or not yet completed.   DEV-930540*
In some cases, an Action Trigger may encounter an unexpected error if it sets a field value and then retrieves the value to set it again.   DEV-931467
The Export Attachment Field Files API endpoint returns an incorrect error message if duplicate records are detected.   DEV-931766*
Under certain conditions, when paginating through a list of picklist dependencies, the list may not display all dependent values and duplicate other values.   DEV-933978
Users with the Taiwan or Taiwan (Chinese Traditional, Stroke Ordering) locale may encounter a server error during retrieval of Currency Field display values.   DEV-939897*

Platform: Performance & UI

Description Issue No.
HTML hyperlinks with a target="_blank" attribute do not open in a new tab.   DEV-933397
When creating an object from a tab collection and then clicking Admin or Business Admin with unsaved changes, the Unsaved Changes dialog appears but Vault shows the Admin-specific tabs before the user confirms the navigation.   DEV-934156
On object layouts that have a Details section with a help control, the help text has a different width in edit or create mode than it does in view mode.   DEV-936551

Platform: Reporting

Description Issue No.
Footer description text overlaps other dashboard chart text for Gauge and Number charts viewed on some mobile devices.   DEV-911213*
An error is displayed when running a matrix report that has cycle time calculations in formula fields.   DEV-931710*
Users can select inactive Processes in Process Monitor.   DEV-933442*
When running a Process View with a filter on a formula field, an error is displayed.    DEV-933864*
Last Modified By, Lifecycle State Stage ID, and Object Type filter values are displayed incorrectly in Process Monitor.   DEV-933979*
An error is displayed when running an EDL Item with Matched Document report and the ELD Item object has a field hidden via Atomic Security.   DEV-933981*
When changing the selected Process in a Process View, the Timeframe filter is not reset as expected.    DEV-934106*
The Max Number of Entries and Max Duration values may be calculated incorrectly in a Process View when the two most recent state changes have the same timestamp.   DEV-934597*
In some circumstances, an error is displayed when running a report with optional filters and advanced logic.    DEV-934712

Platform: Search & Filter

Description Issue No.
In some cases, exported Excel results are sorted differently than Vault search results.   DEV-875155*
Long text and rich text fields within a search grid may display more characters than intended, which can cause the layout to appear unexpectedly.   DEV-939786

Platform: Security

Description Issue No.
Under certain conditions, users may encounter an error when executing a sandbox refresh.   DEV-934183
Under certain conditions, using the Remove Users & Groups from Roles Vault Loader action to remove a user from the Owner role on a record may fail with an unexpected error.   DEV-934531
In some cases, users with only Read permission to an object may not see options in the Actions menu to which they have access to execute.   DEV-936358*

Quality

Description Issue No.
After you upgrade Vault Product Surveillance to use EU MIR 7.3.1, Vault creates a CSV file with validation errors included when users attempt to generate the EU MIR XML file for adverse event reporting.   DEV-905489*
The screen goes blank when users attempt to add or copy a Test Step without saving the source Test Step.   DEV-915240*
When the Document Change Control object is configured with a custom number field, Vault does not properly apply filters for negative numbers or decimals within the Document Control Homepage’s Document Change Controls section.   DEV-926074*
Vault does not save the change when users clear the Due Date or the Due Date Time field on a Batch Disposition Check task.   DEV-927132*
When a user filters Document Control Homepage’s Upcoming Periodic Reviews by the Owner field, Vault displays the column without any values.   DEV-929338*
The join object fields for F10, H6, D10, and B6 are rendering both changed and unchanged IMDRF codes in the documents for a follow-up Adverse Event Report.   DEV-930873*
After you upgrade Vault Product Surveillance to use EU MIR 7.3.1, validation errors occur when users complete the Has the Risk Assessment been Reviewed? and Rationale for Not Requiring Health Risk Assessment fields on an EU MIR Adverse Event Report due to missing field mapping.   DEV-931537*
Vault displays dates inconsistently when the device timezone and user timezone settings are different; for example, if the user timezone is set to EST, the Vault timezone is set to PST, and the device timezone is set to UTC, View mode is in EST but Edit mode is in UTC.   DEV-931667*
Vault displays a delta icon in the navigation panel for Section E when users make updates to Section G in a follow-up FDA eMDR Adverse Event Report.   DEV-932160*
When the eMDR Follow-up feature is enabled, an Acknowledgement 3 (ACK3) validation error occurs when users attempt to generate and submit a follow-up Adverse Event Report to the FDA.   DEV-933342*
Vault may create duplicate Batch Disposition Item and Material Genealogy records when users update a Related Material record.   DEV-933432*
An unexpected error occurs when users attempt to create a Product Quality Complaint in a MedInquiry Vault and transfer it to a Quality Vault to generate the Reported Product and Compliant Intake records.   DEV-933800*
Vault displays too much blank space after the rich text fields in the Root Cause Analysis Tool section of the 5 Whys Analysis Tool. Vault should immediately display the next field.   DEV-934602*
A intermittent server error can occur when users add or copy a Test Step and then scroll through the source Test Step using the scrollbar or navigation panel to make and save an edit.   DEV-934790*
When users move a risk on the Reorder Mode page of the Risk Builder tool using the arrow keys on their keyboards, the risk moves but focus is not retained on the risk.   DEV-936311*
Vault is not displaying lifecycle actions for manually closed Batch Disposition Items on the Batch Release Execution page when the user role is set through Application Security.   DEV-937345*

QualityOne

Description Issue No.
In QualityOne Vaults with a QualityOne-Training Connection, in some cases, when users attempt to make a CrossLink or E-Learning document obsolete, document synchronization fails.   DEV-926342
When users run the Reassign Audit Checklist action, if the checklist is currently assigned to an inactive user, Vault does not display the user under User Responsible (Current) in the Reassign Audit Checklist dialog.   DEV-930973*
Users are unable to view the Control Chart app section without read permission for the Item Version object.   DEV-933547
In non-QualityOne Vaults, the Teams configuration option displays on the Admin > Configuration page. When Admins of non-QualityOne Vaults click on Teams, Vault displays a server error.   DEV-937502*

Regulatory

Description Issue No.
Translations of these error messages are not displayed: "You may not create Active Dossier records in different hierarchies within the same load job. Please split the hierarchies into separate requests" and "You may not update the display name for a token section."   DEV-869318*
The translation of the Active Dossier Item Detail Needs Submission Field is missing.   DEV-885239*
The new value is not displayed in the Approval Type column cell when a user edits via inline editing / edit popup.   DEV-887547*
The Latest for Authoring lookahead does not originate from traversal logic matching country.   DEV-921206*
The superseded flow lookbehind does not originate from traversal logic matching country.   DEV-925341*
After exporting a submission and getting the download link, clicking the download link only navigates the user to the viewer without triggering a download. This issue is specific on Safari.   DEV-926388*
Active Dossier records are created and updated with invalid combinations via Drag and Drop and Editing.   DEV-927835*
When a Create & Manage Event Details user selects all Packaging and Product Variant records via Select All, Vault does not create Change Item and Event Change Item records.   DEV-927854*
Vault incorrectly passes JO v1.1 Rule 12.9 when a folder path is a valid xlink:href for any leaf in the regional or index XML.   DEV-928231
The Active Dossier menu items are not correctly aligned.   DEV-929766*
The Document Title is changed when adding columns via Edit columns.   DEV-930545*
The Active Dossier Item Detail join hovercard pop out does not display source object records. Instead it displays the join records and then matches the records that are displayed in the hovercard   DEV-930562*
In some cases, Vault does not properly set the Event Change Item object’s Relate Change Type field when replacing Event details.   DEV-931145*
When a Create and Manage Event Details wizard user adds Change Items, the dialog does not display required rich text fields with yellow fill.   DEV-932067*
The Active Dossier population from submission job completes with an error for 10 levels with 3,000 English documents.   DEV-933319*
When a user creating records in bulk does not have Create permission for the Activity Labeling Concept Object, the results CSV includes a permissions warning even if the user did not elect to create these records.   DEV-933746*
The UDI Submission Viewer’s validation error hover text lists some validation errors twice.   DEV-933770*
Users receive an error when deleting multiple Active Dossier Item Details at the same time.   DEV-933829
The Create and Manage Event Details wizard fails to generate a preview or immediately create records when replacing Labeling Concept records.   DEV-934994*
Users may receive an internal system error when importing a submission.   DEV-935347*
Vault incorrectly passes US Rule 1544 in some cases.   DEV-936631*
The rim_document_set_template_mapping__v DB table is empty in newly created vaults from clone packages   DEV-941024*

Safety

Description Issue No.
When saving a Workbench report with the "is before" or "is after" filter operator on a Date or DateTime column, Vault displays summary text that incorrectly includes "or equal to" in reference to the date in the operator. This is a display issue only and does not affect the queries.   SAF-69031*
In Vaults configured to apply the MedDRA version from previous Cases to follow-up Cases, Vault applies the active MedDRA version to follow-up Parent Information Cases.   SAF-85435*
When generating a domestic follow-up for an imported Case without a linked localized narrative, Vault generates a blank narrative document instead of using the local narrative template.   SAF-86017
For E2B-imported Inbox Items with a source file that includes multiple instances of the same A.1.11.2 Case Identifier value, Vault imports only one instance of the Case Identifier, regardless of whether the A.1.11.1 Source value is the same. Admins can now configure their Vault to import all Case Identifier and Source pairs, regardless of uniqueness.   SAF-86454
For E2B-imported Inbox Items that are automatically promoted, Vault assigns the General Access Case Access Group to the Inbound Transmission and Case although a custom Case Access Group exists and is assigned on the Inbox Item.   SAF-86580
When generating FDA E2B(R3) files, Vault incorrectly uses the OIDs from the FDA VAERS(R3) format for the FDA.G.k.12.r.8, FDA.G.k.12.r.10, and FDA.G.k.12.r.11.r data elements and misplaces the FDA.G.k.12.r.9 and FDA.G.k.12.r.10 data elements within the XML structure.   SAF-86712
When creating object records in pop-up dialogs with a two-column layout, fields are misaligned.   SAF-86874*
On Inbox Items created through tabular data import, Vault applies Import Field Mapping default units of measurement instead of those provided in source CSV files.   SAF-86992*
When a user moves a PSMF document with multiple versions to an Obsolete state type, Vault displays an error message.   SAF-87001
On Workbench Dashboards with components across multiple tabs, applied data sorting on a component is not retained after switching tabs.   SAF-87060*
On Workbench Dashboards with components across multiple tabs, after navigating away from and then back to a tab, Vault displays page one, instead of the most recently viewed page.   SAF-87061*
After selecting "Ignore All" on the Inbox Item to Case Compare page, Vault retains checkmarks in all record checkboxes instead of clearing them.   SAF-87156*
On the Medical Review Timeline, hovercards display end dates for Adverse Events and Products when no specified date exists.   SAF-87335
After auto-coding a MedDRA term in Czech, Vault displays a hyphen (-) in the LLT field. If a user then opens the MedDRA Browser, Vault displays "Undefined (Undefined)" in the search bar.   SAF-87360*
When generating FDA E2B(R3) files, if the associated Transmission Profile is not CDER IND Exempt, Vault now populates E2B codes in the FDA.G.k.10a data element based on the Compounding Type field on Case Products. When the Compounding Type field is blank, Vault now includes the OID when exporting nullFlavor NA.   SAF-87394
On the Inbox to Case Compare page, if users select multiple filters, some cells are missing borders.   SAF-87401*
When SafetyDocs attempts to import literature articles from the PubMed literature database, if some data is empty, Vault displays an error message and does not complete the import.   SAF-87426*
After selecting "Ignore All" on unmatched records on the Inbox Item to Case Compare page, Vault deletes the existing information on the Case.   SAF-87963*
In Vaults with automated Case promotion configured, after running the Create Inbox Item from Document action on a multi-case E2B file in the Library, Vault does not promote the resulting Inbox Items to Cases.   SAF-88116*
On the cover page of a Workbench report, the summary text for the "is before" and "is after" filter operators on a Date or DateTime column incorrectly includes "or equal to" in reference to the date in the operator. This is a display issue only and does not reflect the contents.   SAF-88502*

Veeva Connections

Description Issue No.
In Vaults using the Medical-CRM or PromoMats-CRM Connection, if the Last Successful Run Time from the current time is 15 days 00:00:00 to 23:59:59, the connection fails to properly query Vault CRM, resulting in missed events.   DEV-933142*
Integration Rules do not support document major/minor version mappings when the document has an outbound relationship to an object.   DEV-936516